CC 2014 trial expired on first launch!

I had a recent email that told me that my trial period would be reset for CC 2014.
However, after downloading and running the apps, none will launch as CC thinks my trial period has expired. What did I do wrong?

Were you trying products that were covered by the trial reset? (not all programs were reset)
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

Similar Messages

  • Premiere Elements 11 Mac Trial expires on first launch

    Hi,
    I downloaded the trail of Adobe Premiere Elements 11 for Mac today as I'm looking for an alternative to iMovie.
    I installed it as soon as it was finished and all went OK.  I did the trail signup part and created and Adobe account but when Premiere Elements 11 started I got a popup window saying my Trial has expired and I only have this one launch left!!  What?  Is it really only a single launch trial or has something gone screwy?
    I like the look of it so far but come on, surely I can get more than a single trial launch?
    Using Mac OSX 10.8.2 and never tried an Adobe Trail before so its not a legacy install or anything.
    Thanks,
    Andy

    Jeff.
    Sorry but thats completely unhelpful.   I have never used an Adobe Product before on this machine, Flash excluded.  I downloaded the trail which took 45 mins, isntalled it and then launched it.  One the very first launch it told me the trial had expired so I only had that single launch.  I had a quick go with it and then closed it.  When I try and open again it tells me its expired!
    I do not have another machine to try it on.   As per your link
    Changing the system clock - Nope, didn't do that.
    Modifying the executable file - What now??
    Attaching a debugger - Errrrr.  No idea what a debugger is.
    Automated virus scans - Don't run a virus scanner on my Mac.
    So basically I've wasted all that download data from my capped connection and had exactly 20 minutes for my trouble and thats it.  I'm not asking to extend the trial.  I'm asking FOR THE TRIAL!  To have it expire on me straight away is rubbish when I haven't done anything.  Well, I guess you've lost me as potential customer then.  I was going to try Photoshop CS6 as well but not going to bother now.
    Andy
    Message was edited by: MikeWasowski - spelling.

  • Illustrator cc 2014 trial crashes right after launch

    i just downloaded illustrator cc 2014 trial, but it crashes right after launch without error messages appearing. how should i fix it?

    terexina,
    Just to make sure, are all the faces of the Verdana and Tahoma fonts installed and enabled/activated through the OS (not font mangement) as TTF (not OTF)?
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • After Effects CC 2014 Trial Closing Immediately After Launch

    Basically, I downloaded the trial for both after effects cc (2014) and media encoder cc (2014) but when the installation is finished, I open after effects cc 2014 and literally as soon as it loads up, it closes, and is not a running process anymore in the task manager...
    Someone please help!!

    GUYS I HAVE FOUND A FIX..... firstly, open the after effects cc render engine found at:
    C:\Users\"user"\Desktop\Adobe After Effects CC 2014
    and open the after effects render engine. If this does not open due to an error, close it, go to:
    C:\Users\"user"\AppData\Roaming\Adobe\After Effects\13.1
    and delete the file "Adobe After Effects 13.1 Win en_US Shortcuts" then, run the render engine again. Then, once the render engine opens successfully, you can now open after effects cc 2014 successfully.
    I am so happy I have found this, and if you find this fix helpful, before sure to like and share to other people

  • Adobe premiere CC trial expired at first install !

    My premiere CC software tells me trial has expired and don't work anymore but i just started installing it yet ! What's the problem ?
    I'm installing it with a new adobe CC email.

    Support

  • Poor *First Launch* Performance with AppV 5

    I'm having an issue where the first time I launch a rather large AppV 5 application the performance I get is very slow.  Subsequent launches, however, are near native.  We reboot our Citrix server's daily so this is causing some issues for us.
     I have noticed that the applications that launch slower tend to be the larger applications we sequence.  Performance is slow regardless whether the package is fully mounted or streamed.
    I've detailed it here with some animated gifs showing the performance slowness.
    http://trentent.blogspot.ca/2014/11/appv-5-first-launch-application.html
    The short of it:
    When AppV is "launching" the application for the first time after a net stop/net start it starts consuming memory and CPU for the 196 seconds that it's launching, peaking at nearly 600MB RAM and 50% CPU (though most of the time it's peaked at 25%
    CPU).
    The AppV Debug logs do not give a whole lot of info as to what AppVClient.exe is doing during this time.  Most of the logs show the application "start" as they setup their components, and when the application has launched.  Almost all
    the logs show the first second or two of application launch and the last second or two before the GUI.
    When the application is launched after a reboot complete with add-appvpackage/publish-appvpackage (global) the first launch is ~40s.
    Subsequent launches of the application are consistently between 11-15s (near native).
    Does anyone have any thoughts about what I can do to make it so the application will launch at (near) native speed for the first launch?  I am fresh out of ideas.

    Let me share my test results with your provided test package:
    Test Case 1
    Default Package (without any modifications):
    - Add-Package: ~23.5s
    - Publish-Package: ~2.0s
    - First start registry.exe: Nearly instant, but Registry staging takes 35s with high CPU usage (>=30%)
    - Second start registry.exe: Instant
    Test Case 2
    Removed all ActiveX exts., COM Object exts. and Filetype assosciations in AppxManifest.xml & renamed HKLM\Classes to HKLM\Classes_TEST
    (I developed a tool that allows me to modify the .appv package directly including all files in it):
    - Add-Package: ~3s
    - Publish-Package: ~1.6s
    - First start registry.exe: Instant, but registry staging takes 33s with high CPU usage (30%)
    - Second start registry.exe: Instant
    Test Case 3
    Removed all COM object extensions in AppxManifest.xml:
    - Add-Package: ~2.6s
    - Publish-Package: ~1s
    - First start registry.exe: Not completely instant, takes 6s to start and Registry staging takes 35s with high CPU usage (>=30%)
    - Second start registry.exe: Instant
    These are my findings:
    1) The long time needed to add the package is due to the amount of COM object extensions. The size of the manifest file is 71MB, so that's really big. When I remove the COM objects from the manifest, the file size is 209KB.
    2) The high CPU usage is caused by registry staging. The registry file is ~58MB. With the first start, registry staging starts, the .dat hive gets loaded and the content will be copied to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppV\Client\Packages\<Package-GUID>\Versions\<Version-GUID>\REGISTRY.
    In the same tree as the REGISTRY, you will find a key named "RegistryStagingFinished" when the staging has been finished. I observed that the high CPU load decreases as soon as registry staging has been finished (this is the case when RegistryStagingFinished
    is there). So the staging took ~35s on my test System to do the registry staging for a 58MB registry hive.
    And now the intersting part. If you close the virtualized app / the app you start in the VE (in your case registry.exe) before registry staging is finished (so before RegistryStagingFinished is set), it will re-start the registry staging from the
    beginning the next time you start the app. To me it looks like it doesn't continue from the last point it stopped the registry staging. This might be something that could be improved in a next release so that it continues registy staging from the point it
    previously stopped.
    What does it mean for you:
    If you need all integration points like COM, ActiveX, etc., you won't be able to reduce the add-package time. Otherwise if you remove them from the package, the add-package time can be reduced to <5s.
    Your registry is as well quite big (58MB). Loading that into registry needs time. There is no way around, but when deploying the package globally, you could start a process within the VE of your application right after publishing it so that the registry
    staging executes once and is already finished when the first user starts the app.
    Due to the big registry size and the amount of integration points of your package, I believe there won't be a lot of possibilities to improve the experienced performance issues except reducing the size and amount of integration points.
    Regards, Michael - http://blog.notmyfault.ch -

  • Trouble launching creative cloud apps. Subscription is activated but it shows trial expired screen.

    Hi,
    I am trying to launch creative cloud apps on 10.7.3 lion imac, but it keeps asking me to license the software, which I have already done. It even shows that subscription is active, but for some reason it keeps taking me back to the trial expired screen. I have already tried uninstallling everything and reinstalling, but that has not solved the issue. Creative Cloud seem to work just fine on my 10.6.8 macbook, but would not work on 10.7.3 iMac. Please help!!! I am so frustrated. I am paying for this and can't even launch an app. I am in the second month of this subscription. First month, everything appeared to be a trial and now it has expired. Now, when I try to license the software, it activates it for me, but it never launces the app. It takes me back to the trial screen. What should I do???

    I hit this same problem. The problem wasn't on my machine: No amount of tweaking locally would fix it, no amount of removing the apps, cleaning, and reinstalling fresh. The problem was on Adobe's servers, where my account had been tagged as being a trial rather than a paying subscription.
    The experience was tremdously frustrating, as most of the techs were worthless and wouldn't read the notes on what came before but simply threw out a random, inapplicable bugfix to try before handing it off to the next tech who would repeat the process. And there was no channel to get past them. Each time they'd tell me they were escalating the case, which became obvious as being a lie after a few weeks. No company has that many tiers of tech support. I was locked out of Illustrator for more than a month, waiting for late replies and meaningless "fixes".
    Eventually my case landed at the desk of an agent who actually cared and kept looking until she found the answer. Thank you, Sarika Behal.

  • Backup Database From SQL Server 2014 with expired trial period.

    Hi,
    Looking for some advice. I created a database on a SQL Server 2014 Trial Version i downloaded from the Microsoft website. Our company bought a license for SQL Server 2012 instead of 2014, how can i migrate my database to 2012 without the ability to connect
    to my 2014 Server or Management studio (Because the trial period has expired)?
    Thank You.

    Hi,
    Alternatively, you can stop SQL Services and then locate the mdf & ldf file copy these files to new location.
    Now you try to attach above files in new server.
    Sorry little correction
    I dint pay attention to 2014 to 2012, in this case you need to attach these files on SQL Server 2014 then generate script and execute these script on 2012.
    Please refer following article on how to attach database.
    Attach a Database
    Also refer following post with similar issue.
    MS SQL 2008 Evaluation expired...need to get database backup
    Please mark solved if I've answered your question, vote for it as helpful to help other users find a solution quicker
    Praveen Dsa | MCITP - Database Administrator 2008 |
    My Blog | My Page

  • I Purchased Adobe Creative Suite 5 Design Premium for Mac about 4 years ago and now every time i launch one of the applications it says "Trial expired"

    I purchased Adobe Creative Suite 5 and Premiere Pro CS5 in late 2010 and I use the applications on a daily basis, until now. About a month ago I decided to create an adobe account and log in since it asks me every time, after i logged in the applications worked for about a day or two but on the third day i was getting an error that said trial expired on every CS5 application i opened except for Adobe Premiere Pro CS5 Adobe Bridge CS5 and  Adobe Onlocation CS5, I no-longer have the original boxes with the serial numbers due to the fact that I moved about a year ago and the boxes with the serial numbers must have been accidentally thrown away (trust me i have spent hours looking for them, i opened every box i have). What can i do to get my products working again? To repurchase all of the products it will cost thousands of dollars that i don't have.
    Thanks for reading!

    Find your serial number quickly
    Sign in, activation, or connection errors | CS5.5 and later
    Contact Customer Care
    Mylenium

  • Trial expired while having active cloud membership

    Hello,
    I suddenly get the notification that my software trials have expired. This while I have an active cloud membership, so this doesn't make sense. Haven't been using the trials for over 8 months.
    Bottomline, I can't start my programs and can't get any work done.
    Please advise,
    With kind regards,
    Tom Paulussen

    Hi Dave,
    Is it possible that upon deactivating one software program (Illustrator) all the other ones are also deactivated?
    I just bought a new iMac and want to install my software on this computer. because I have only 1 license, I need to deactivate them on my old iMac. Now that I',ve done this, I log in into my account, and I can't seem to access the overview screen of my cloud membership where i can see all the icons of the software programs to install.
    How do I access this? I think I first need to install the application manager, but don't see where i can do this.
    Tom
    Op 15-mrt.-2013, om 20:59 heeft David__B <[email protected]> het volgende geschreven:
    Re: Trial expired while having active cloud membership
    created by David__B in Adobe Creative Cloud - View the full discussion
    Hi Tom,
    Sorry to hear about your difficulties.
    Can you launch Adobe Application Manager from either the Start menu (Win) or Applications folder (Mac), sign in with your Adobe ID and install all available product updates.
    Can you license products launching in trial by clicking the "License this software" button and signing in with your Adobe ID?
    -Dave
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5151856#5151856
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5151856#5151856
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5151856#5151856. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Lightroom mobile trial expired issue

    I have CC Master and in my installation of Lightroom, it only tells "Lightroom Mobile Trial Expired". Same in iPad. "Your trial period has ended"
    I installed it way back almost right away, when it was announced. I also posted a note on a forum about this, and the guy said this would be fixed well before trial was over.
    I mean: come on! Someone already said that this is a thing Adobe is working on and that it should be resolved well before trial period is over. Well it is not!
    Could you please fix this. I am fed up with all the crap I have been having with CC subscription. Not the first time I have had issues with it. Once I spent two hours with chat tech support trying to fix something that should have been just working.
    Crappy, crappy, crappy work, Adobe. I am losing my faith here, and I am not alone.

    Hello keith.
    That is not true Keith. If it is like you say I could not have the trial version and I had it during a month without any problem!
    Saludos, de margaret y un buen día.
    El 31/05/2014, a las 14:16, Keith_Reeder <[email protected]> escribió:
    Lightroom mobile trial expired issue
    created by Keith_Reeder in Photoshop Lightroom - View the full discussion
    Margaret, Mobile is only available to CC subscribers because it needs the cloud as the mechanism for syncing between Lightroom and Lightroom Mobile.
    Maybe they could say it more  explicitly, but the necessity of CC membership is pretty clearly implied (several times) by this page:
    https://helpx.adobe.com/creative-cloud/learn/start/tutorials/lightroom-mobile.html
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6423740#6423740
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Lightroom by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Error in converting SQL 2014 Trial to Full version using VLKey

    Hi,
    I am currently trying to upgrade my SQL 2014 evaluation version to the full version.
    I have purchased a Volume License for SQL Server 2014 Server/CAL and have extracted the product key from the ISO File.
    I have verified this product key with the product activation department and it is confirmed that it is a valid product key "ProdKey3 SQL Svr Standard Edtn 2014 00204 PA/BP VL:GVLK Pre Pidded"
    However, when i input the product key in to the server, it is showing me the error message:
    The SQL product key is not valid, enter key from certificate of authenticity or SQL server packaging
    Checked on the version of the evaluation and this is the edition - Microsoft SQL Server 2014.0120.2000.08
    The site that I am activating the server on does not have any internet connection, does this affect the activation?
    Would there be an alternate phone activation method for converting to Trial to Full?
    Kindly Assist. Thank you.

    Hi Julian,
    Firstly, according to the error message, please ensure that your SQL Server installation file is not corrupt, and make sure you use corresponding license key matched the edition and version of SQL Server. For more details about the error, please review the
    similar
    thread.
    Secondly, in addition to Ed’s post, you can also use the following command lines to upgrade SQL Server 2014 Trial to a full version.
    Setup.exe /q /ACTION=editionupgrade /INSTANCENAME=<MSSQLSERVER or instancename> /PID=<PID key for new edition>" /IACCEPTSQLSERVERLICENSETERMS
    Thirdly, for more detailed information regarding to the license issue, please call
    1-800-426-9400,
    Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific Time) to speak directly to a Microsoft licensing specialist. For international customers, please use the Guide to Worldwide Microsoft Licensing Sites to find contact information in your locations.
    Thanks,
    Lydia Zhang

  • I have paid for adobe cloud but now it says 'Trial expired'

    I have a monthly subscription to Adobe cloud apps.
    I thought I could use it at home and at work.
    On my home computer it says trial expired with no options other than to enter a serial number.
    What can I do? I pretty sure I'm allowed to use at home machine too.

    Have you activated on more than two machines or more than two times?
    Please refer to :
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
    If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
    1. Sign Out and Sign In back following the steps:
    Sign out, Sign in | Creative Cloud Desktop app
    2. Delete the OPM.db file: 
    Close the Creative Cloud application.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    Launch Creative Cloud.
    Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
    Access hidden user library files | Mac OS 10.7 Lion
    3. Reset your Hosts File: (follow the steps 3 from the link below)
    Sign in, activation, or connection errors | CS5.5 and later
    Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
    Thank you.
    Regards
    Rajshree

  • Since I tried a trial subscription to Carbonite, I cannot get rid of the popups even weeks after the trial expired.

    I signed up for a trial subscription to Carbonite. That trial expired some time back, but it has become the biggest nuisance of all, with advertisements and fear tactics popping up when I start up and anytime I leave the computer for a few minutes. How do I get rid of this pop up? I thought I was protected from this kind of thing. Thank you for your assistance.

    Hey there, I assume that the trial has expired and it's giving you messages because it hasn't been uninstalled yet.
    First I would check to see if you have any Carbonite programs still installed. You can check by going to Control Panel -> Uninstall a Program.
    You can also check your Firefox add-on locations as it may still be installed as an add-on.
    * Firefox -> Addons -> Extensions
    * Firefox -> Addons -> Plugins

  • Sudden trial expiration

    A friend had CS6 Master Collection trial installed, which just expired today. Yesterday he installed FB 4.7 beta 2, so today he uninstalled CS6, and when he tried to launch FB 4.7, the dialog saying the trial expired was displayed, so now he lost both FB 4.6 and 4.7 trials.
    Is this a known issue? or maybe he fiddled around with his system date? Is there any workaround for this?

    Hi,
    FB 4.6 and FB 4.7 can co-exist, so you need not to uninstall FB 4.6.
    If  CS6 trial has expired on the system,  it should not affect the trial of FB 4.7.  yeah, may be he has changed system date. If you move the system date to some previous date, in that case trial will expire.
    I am looking into it and will get back if it's an issue or not.
    Till then Please use the beta serial number for serializing FB 4.7 which is there on download page.
    -Mugdha

Maybe you are looking for