CC Acrobat XI crashing when moving fields in tab order
Using Mavericks 10.9.2, Acrobat 11.0.06
When editing a form PDF, if I try to move fields in the tab order (I have tab numbers showing) acrobat crashes.
I tried the search fix but that does not help.
Using the windows version of Acrobat through CC works and does not crash with the same file.
You may have a better chance to get a helpful reply if you ask in the Acrobat forum.
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Try performing these steps:
Windows:
1: Update the product, repair the product from the control panel.
2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
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5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
Macintosh:
1: Update the product to the latest version.
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Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?' -
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Why is Adobe Acrobat 11 crashing when re-intalling?
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IBook crashing when moved, scr saver etc
For some reason, our iBook G4/1.33ghz/512Mb/OS X 10.4.4 suddenly started to crash/kernel panic crash, 5-6 times per day, often at following occasions:
1) when battery saver screen saver (screen dimmed by power mgmt, not screen savers like Flurry) leads to a state where iBook cannot be waked, it's not only the screen that's dimmed - ie it's dead. No resets except hard reset will have any effect.
2) restarting (only 5 sec powerbutton reset will work) after such crash usually leads to a kernel panic. After restarting after the panic crash, it will often crash again.
3) kernel panic also happens in most cases when computer is moved, even if it's gently. Presumably after sudden motion sensor kicks in.
Furthermore:
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- PRAM and NVRAM have been resetted several times over.
- preference files relating to power management have been put in trash.Hi Leemakiyama,
Welcome to Apple Discussions
Have you tried performing an Archive and Install? You can find more information about the Archive and Install feature in Knowledge Base Document 107120.
You might have corrupted software or hardware that is failing (or failed). I suggest Logging your Kernel Panic so that if you need to show it to Apple, you can. If you don't know how to log a Kernel Panic, Knowledge Base Document 106228 can help out. I also suggest posting bits of the system log (found in console) or crash log (the specific application can also be found in console) and posting it here. That way we might be able to determine what might be going on. Do you have anything connected to your iBook when this happens? You said your iBook crashes when moved, how so? Does it crash if you move the display? You might want to bring your iBook to your local Apple Store/Reseller.
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> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
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Crash when moving objects...
I have a HUGE problem... in fact I have had lots of problems with Illustrator... but this is anoying.
At least 10 times a day the program just crashes when moving objects... some time text, some time pictures, sometime lines.
Every time i submit a CRASH report with the details... but really I think they are TRASH reports, I mean I have NEVER get an answer, update or ANYTHING from ADOBE.
Last week I almost lost my job because of the ineficiency of the program, the thing is that I used to work with Corel and I was the one who tooked the desicion to change to Illustrator, so I spend the money on an entire suite,GOD!!
My question is simple, it may sound bad, but honestly Can I get my money back? Does anyone have heard about someone getting just so frustrated with the suite like me?
I love PS, I work just fine with DW, but Illustrator and Adobe support is killing me and leaving me without job.
Daniel Vazquez my name...
619-671-0100 x 273 my phone, just in case that a miracle occurs and someone from Adobe can help me.!!!Ok, here I am after the crash number 8 of today, one more time moving objects in a document...
Answering your question about the system I have... here it is.
The system...
Intel(R) Core(TM) Dual Quad CPU
Q8300 @ 2.50 Ghz.
4 Gb RAM
Running on
Microsoft Windows XP
Professional x64 Edition
Version 2003
Service Pack 2
Video Card
NVIDIA GeForce 8400 GS
The program
Adobe Illustrator CS4 out of a box with Creative Web Suite.
And the info out of illustrator menu>System Info is as follows.
Thanks.
System info (from illustator Help)
Components:
ACE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Linguisitc Library 4.0.0
AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
FLEXnet Publisher (32 bit)
Adobe Owl 2008/08/12-18:12:12 2.0.69 53.353913
Adobe Owl Canvas 2.0.69 53.353913
PDFL 2008/07/29-20:24:25 53.199969 53.199969
Adobe Product Improvement Program 1.0.0.220
AdobePSL 53.497547_11.497538 53.497547_11.497538
Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
Adobe XMP Core 4.2.2 53.351735
Adobe XMP Files 4.2.2 53.351735
Adobe XMP Script 4.2.2 53.351735
Adobe CAPS 2,0,99,0 2.135373
Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe EPIC EULA 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AFL 1.0
AFlamingo 2008/07/09-11:28:44 53.350580 53.350580
AGM 2008/08/27-18:10:41 53.355610 53.355610
AdobeHelp Dynamic Link Library 1, 3, 11, 0
AIPort 1.0 23.68434
AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
ARE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Illustrator 1.0
AsnEndUser Dynamic Link Library 1, 6, 0, 8
Unknown Name
AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206
AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206
AXSLE 3.3 1.242790
BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils 2008/08/27-18:10:41 53.355610 53.355610
CoolType 2008/08/27-18:10:41 53.355610 53.355610
AdobeCrashReporter 3.0.20080806
ExtendScript 2008/07/28-19:31:09 53.352300 53.352300
Adobe XMP FileInfo 4.2.2 53.351735
FilterPort 1.1 52.
FLEXnet Publisher (32 bit)
Microsoft® Windows® Operating System 5.2.6001.22319
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession 2, 0, 0, 611
Transport Dynamic Link Library 2, 0, 0, 1211
Transport Dynamic Link Library 2, 0, 0, 716
LogUtils 1, 0, 0, 06052006
MPS 2008/07/07-10:33:04 53.350311 53.350311
Microsoft (R) Visual C++ 6.00.8168.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual C++ 2.10.000
Microsoft® Visual C++ 4.00.5270
PDFPort 2008/08/20-20:15:08 53.354855 53.354855
Adobe PDFSettings 1.04
Adobe Photoshop CS4 CS4
Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.71
Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe India Sangam Core Code 2008/07/17-10:11:31 53.102428 53.102428
Adobe India SangamML Import from Sangam 2008/07/17-10:11:31 53.102428 53.102428
ScCore 2008/07/28-19:31:09 53.352300 53.352300
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 305507 1.305507
SVGRE 6, 0, 0, 305507 1.305507
WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713
ATE
OS: Windows
Version: 5.2
System Architecture: x86
Built-In Memory: 4084 MB
User Name: Daniel Vazquez
Serial Number: 9228870813575442
Application Folder:
C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\
Primary Scratch Folder:
C:\Documents and Settings\dvazquez\Local Settings\Temp\
Secondary Scratch Folder:
Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Control Groups
Color Conversion
Composite Fonts
New Cache Plugin
AdobeLicenseManager
ZStringTable
Window Menu
Main Filters
Main File Formats
File Format Place EPS
AI File Format
Debug Menu
SLO Text Tool
Mesh Object
Document Window Plugin
Sweet Pea 2 Adapter Plugin
ADM Plugin
ASLib
AdobeActionManager
AILocalized Resources Plugin
FrameworkS
Art Converters v2
FlattenTransparency
FO Conversion Suite
Pathfinder Suite
PDF Suite
BRS Pencil Tool
Rasterize 8
AdobeSlicingPlugin
AdobeActionPalette
AdobeBrushMgr
Adobe Color Harmony Plugin
Control Palette Plugin
Adobe Deform Plugin
AdobeLayerPalette
Adobe Planar Edit Plugin
AdobePaintStyle
PathConstruction Suite
AdobeSwatch_
AdobeToolSelector
Adobe Tracing Object
Adobe Variables Palette
Adobe Custom Workspace
AdobeDiffusionRaster
SvgFileFormat
Snapomatic
Adobe Geometry Suite
Flatten Suite
ShapeConstruction Suite
ExpandS
AI Save For Web
SWFExport
Photoshop Plugin Adapter Targa
Photoshop Plugin Adapter PNG
Photoshop Plugin Adapter Pixar
Photoshop Plugin Adapter PCX
Photoshop Plugin Adapter BMP
Photoshop Plugin Adapter Unsharp Mask...
Photoshop Plugin Adapter Smart Blur...
Photoshop Plugin Adapter Radial Blur...
Photoshop Plugin Adapter Pointillize...
Photoshop Plugin Adapter NTSC Colors
Photoshop Plugin Adapter Mezzotint...
Photoshop Plugin Adapter Gaussian Blur...
Photoshop Plugin Adapter De-Interlace...
Photoshop Plugin Adapter Crystallize...
Photoshop Plugin Adapter Color Halftone...
Photoshop Plugin Adapter Filter Gallery...
Photoshop Plugin Adapter Colored Pencil...
Photoshop Plugin Adapter Cutout...
Photoshop Plugin Adapter Dry Brush...
Photoshop Plugin Adapter Film Grain...
Photoshop Plugin Adapter Fresco...
Photoshop Plugin Adapter Neon Glow...
Photoshop Plugin Adapter Paint Daubs...
Photoshop Plugin Adapter Palette Knife...
Photoshop Plugin Adapter Plastic Wrap...
Photoshop Plugin Adapter Poster Edges...
Photoshop Plugin Adapter Rough Pastels...
Photoshop Plugin Adapter Smudge Stick...
Photoshop Plugin Adapter Sponge...
Photoshop Plugin Adapter Underpainting...
Photoshop Plugin Adapter Watercolor...
Photoshop Plugin Adapter Accented Edges...
Photoshop Plugin Adapter Angled Strokes...
Photoshop Plugin Adapter Crosshatch...
Photoshop Plugin Adapter Dark Strokes...
Photoshop Plugin Adapter Ink Outlines...
Photoshop Plugin Adapter Spatter...
Photoshop Plugin Adapter Sprayed Strokes...
Photoshop Plugin Adapter Sumi-e...
Photoshop Plugin Adapter Diffuse Glow...
Photoshop Plugin Adapter Glass...
Photoshop Plugin Adapter Ocean Ripple...
Photoshop Plugin Adapter Bas Relief...
Photoshop Plugin Adapter Chalk && Charcoal...
Photoshop Plugin Adapter Charcoal...
Photoshop Plugin Adapter Chrome...
Photoshop Plugin Adapter Cont^e Crayon...
Photoshop Plugin Adapter Graphic Pen...
Photoshop Plugin Adapter Halftone Pattern...
Photoshop Plugin Adapter Note Paper...
Photoshop Plugin Adapter Photocopy...
Photoshop Plugin Adapter Plaster...
Photoshop Plugin Adapter Reticulation...
Photoshop Plugin Adapter Stamp...
Photoshop Plugin Adapter Torn Edges...
Photoshop Plugin Adapter Water Paper...
Photoshop Plugin Adapter Glowing Edges...
Photoshop Plugin Adapter Craquelure...
Photoshop Plugin Adapter Grain...
Photoshop Plugin Adapter Mosaic Tiles...
Photoshop Plugin Adapter Patchwork...
Photoshop Plugin Adapter Stained Glass...
Photoshop Plugin Adapter Texturizer...
Twirl v2
AdobeBuiltInToolbox
Adobe Symbolism
Simplify
ShapeTool
Segment Tools
Adobe Scatter Brush Tool
Reshape Tool
Magic Wand
Liquify
Lasso
Knife Tool
Adobe Flare Plugin
AdobeTextDropper
Adobe Eraser Tool
Adobe Crop Tool
Adobe Calligraphic Brush Tool
BoundingBox
AdobeArtBrushTool
Advanced Select
Smart Punctuation
TxtColumns
Spell Check Dictionary
Spell Check UI
Find Replace UI
TextFindFont
TypeCase
Adobe PSD File Import
Adobe PSD File Export
Photoshop Adapter
TIFF File Format
TextExport
AISangamMapper
PNG File Format
MPSParser
MPSExport
MPSCommon
Mojikumi UI
JPEG2K Plugin
JPEG Plugin
GIF89a Plugin
FXG UI
FXG
FreeHand Import Plugin
Adobe DXFDWG Format
ZigZag v2
Scribble v2
TextWrap Dlg
ShapeEffects v2
Adobe Scribble Fill
Saturate
Round v2
Roughen v2
Punk v2
AdobePathfinderPalette
Overprint
OffsetPath v2
AI Object Mosaic Plug-in
MaskHelper v2
Inverse
FuzzyEffect v2
Distort v2
Find
Expand
DropShadow
TrimMark v2
Colors
Cleanup
Adjust
AddArrowHeads v2
Add Anchor Points
Adobe Welcome Screen
AdobeTransparencyEditor
AdobeTransformObjects
Transform v2
Adobe Tracing UI
Adobe Symbol Palette Plugin
SVG Filter Effect v2
Stroke Offset v2
Services
SeparationPreviewPlugin
Scripts Menu
ScriptingSupport
Print Plugin
AdobeNavigator
Adobe Path Blends
AdobeLinkPalette
Kinsoku Dlg
KBSC Plugin
GradientMeshPlugin
Flattening Preview
FileClipboardPreference
DocInfo
Character and Paragraph Styles
Asset Management
Adobe Art Style Plugin
Adobe App Bar Controls Host
Alternate Glyph Palette
AdobeAlignObjects
3D v2
PDF File Format
ADMEveParser Plugin -
Firefox crashes when I close a tab
Frequently, but not always Firefox will crash when I close a tab. I might have 3 - 7 tabs open and I can move between them or refresh one without a problem but if I click on the 'X' to close the tab I get a message saying firefox has stopped working. When I restart I am asked if I want to restore. If I do I can close the tab I was trying to close earlier without a problem.
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I have a 10 page PDF form that I can edit normally. I combine it using the Combine Files wizard. The resulting PDF has several fields disappear upon saving, and causes Acrobat to crash every time if I try to edit the form. I can combine the original PDF form with no other document, and the error still occurs. I have several similarly named fields, such as Name#1 and Name#2, and it seems that all those fields disappear after going through the Combine Files process. I can open the resulting PDF, and fill in the remaining fields, but attempting to edit the form causes Acrobat to crash each and every time.
I have used this process before, with no problems, but it fails every time on this form.
This is the error in the Event Viewer: Faulting application Acrobat.exe, version 10.0.0.396, time stamp 0x4cc5ebc0, faulting module AcroForm.api, version 10.0.0.396, time stamp 0x4cc5f5cc, exception code 0xc0000005, fault offset 0x0012d905
This is using Acrobat X Standard and Pro on XP Pro and Vista.
If I open the original PDF, and insert a new PDF as new pages, that works fine.
I updated Acrobat to the latest patch, problem remains. I don't know how to resolve this.Did a little more testing and this is what I found. If I use the "Insert from file" feature to combine a cover sheet plus 3 AcroForms (inserting each file one by one), eveyrthing appears to work. However, if I use the "Combine via Acrobat" feature I run into the issue of fields disappearing once combined.
I shoudl also add that perhaps the issue had something to do with the fact that I initally produced the cover page pdf via Photoshop "save as PDF". Perhaps that contirbutted to the structure issue despite it being a PDF...maybe under the hood things are structured differently. Who knows.
Just FYI for others: What appears to be working is using the "Insert from file" option vs "Combing via Acrobat". Also, if you are including a non-AcroForm PDF, be sure it a traditional vs. saving as a PDF from Photoshop.
Alot of this may be a fluke, but it seems to fix my issue - for now. -
Help! My Acrobat keeps crashing when I view comments...
I'm running a MAC OS X (version 10.6.8), my acrobat pro XI keeps crashing when I am viewing comments from my clients. I need to view what they're saying so I can make appropriate edits to my design files...but I can't even view one without Acrobat crashing on me and giving me a long winded message (Below):
What can I do to fix this!? I tried to disable the duplicate fonts, I tried removing the .plist files...nothing is working!!
Help, please!
Process: AdobeAcrobat [4205]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.04 (11.0.04)
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2013-11-26 11:16:42.685 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 207248 sec
Crashes Since Last Report: 32
Per-App Interval Since Last Report: 1167993 sec
Per-App Crashes Since Last Report: 24
Anonymous UUID: A508A05F-0CEB-4743-AF60-05A8E2AEA413
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x99b94c5a __kill + 10
1 libSystem.B.dylib 0x99b94c4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x99c275a5 raise + 26
3 libSystem.B.dylib 0x99c3d6e4 abort + 93
4 libstdc++.6.dylib 0x95fd1fda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x95fd017a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x95fd01ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x95fd02b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 ...inguistic.LinguisticManager 0x17719a46 0x17713000 + 27206
9 ...inguistic.LinguisticManager 0x17722abb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 ...dobe.AcrobatPlugin.Spelling 0x1749a733 AcroPluginMain + 112159
11 ...dobe.AcrobatPlugin.Spelling 0x1749a05e AcroPluginMain + 110410
12 ...dobe.AcrobatPlugin.Spelling 0x17499ffb AcroPluginMain + 110311
13 ...dobe.AcrobatPlugin.Spelling 0x1748facb AcroPluginMain + 68023
14 com.adobe.Acrobat.framework 0x4c54223d RunAcrobat + 1733365
15 com.adobe.Acrobat.framework 0x4c541d7e RunAcrobat + 1732150
16 com.apple.CoreFoundation 0x95e48a3b __CFRunLoopRun + 8059
17 com.apple.CoreFoundation 0x95e463c4 CFRunLoopRunSpecific + 452
18 com.apple.CoreFoundation 0x95e461f1 CFRunLoopRunInMode + 97
19 com.apple.HIToolbox 0x94ba5e04 RunCurrentEventLoopInMode + 392
20 com.apple.HIToolbox 0x94ba5bb9 ReceiveNextEventCommon + 354
21 com.apple.HIToolbox 0x94ba5a3e BlockUntilNextEventMatchingListInMode + 81
22 com.apple.AppKit 0x90bbd595 _DPSNextEvent + 847
23 com.apple.AppKit 0x90bbcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
24 com.apple.AppKit 0x90b7f1f3 -[NSApplication run] + 821
25 com.adobe.Acrobat.framework 0x4c39c938 RunAcrobat + 6640
26 com.adobe.Acrobat.framework 0x4c39b07b RunAcrobat + 307
27 com.adobe.Acrobat.Pro 0x4c38ded5 main + 91
28 com.adobe.Acrobat.Pro 0x4c38de71 start + 53
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x99b5a382 kevent + 10
1 libSystem.B.dylib 0x99b5aa9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99b59f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99b59cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x99b59781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b8d9c5 nanosleep$UNIX2003 + 188
2 com.apple.Foundation 0x986625cc +[NSThread sleepForTimeInterval:] + 123
3 com.adobe.Acrobat.framework 0x4d18c8f6 AcroSecurityBailOutImpl + 10901296
4 com.apple.Foundation 0x985ffb5a -[__NSOperationInternal start] + 705
5 com.apple.Foundation 0x986f00bb ____NSOQSchedule_block_invoke_2 + 119
6 libSystem.B.dylib 0x99b67a24 _dispatch_call_block_and_release + 16
7 libSystem.B.dylib 0x99b59cf2 _dispatch_worker_thread2 + 228
8 libSystem.B.dylib 0x99b59781 _pthread_wqthread + 390
9 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b6175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x99b633f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9965a21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x99645b68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x99641533 MPWaitOnQueue + 250
6 com.adobe.ACE 0x4e4c94dc ACEInitialize + 3916
7 com.adobe.ACE 0x4e4c9441 ACEInitialize + 3761
8 ...ple.CoreServices.CarbonCore 0x9962554a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x99b61259 _pthread_start + 345
10 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x99b61aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x99b6175e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x99b633f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AGM 0x4e632f67 AGMInitialize + 35153
4 com.adobe.AGM 0x4e632ea6 AGMInitialize + 34960
5 com.adobe.AGM 0x4e632e44 AGMInitialize + 34862
6 com.adobe.AGM 0x4e632ae4 AGMInitialize + 33998
7 libSystem.B.dylib 0x99b61259 _pthread_start + 345
8 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x99b5a382 kevent + 10
1 com.adobe.Acrobat.framework 0x4d79fa6b AcroSecurityBailOutImpl + 17270949
2 com.adobe.Acrobat.framework 0x4d6ff01b AcroSecurityBailOutImpl + 16612949
3 com.adobe.Acrobat.framework 0x4d6fba91 AcroSecurityBailOutImpl + 16599243
4 libSystem.B.dylib 0x99b61259 _pthread_start + 345
5 libSystem.B.dylib 0x99b610de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x99b59412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x99b599a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x99b595c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x99c3d693 ecx: 0xbfffcadc edx: 0x99b94c5a
edi: 0xa0b8fb30 esi: 0x14edae1c ebp: 0xbfffcaf8 esp: 0xbfffcadc
ss: 0x0000001f efl: 0x00000282 eip: 0x99b94c5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x17775c50
Binary Images:
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0x14ded000 - 0x14deeff7 ATSHI.dylib ??? (???) <56F243F1-C341-86EA-2BCC-31E75D46EBBC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
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0x1b200000 - 0x1b2f1fef +libicuuc.40.0.dylib 40.0.0 (compatibility 40.0.0) <B8EDE3B3-7400-E2FC-BA7E-4E5935A54831> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
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0x4c38d000 - 0x4c38dfff +com.adobe.Acrobat.Pro 11.0.04 (11.0.04) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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0x4e4c7000 - 0x4e619fe7 +com.adobe.ACE AdobeACE 2.20.02.1 (2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x4e627000 - 0x4ebfcff7 +com.adobe.AGM AdobeAGM 4.28.134.1 (4.28.134.1) <4EE50823-6517-3CEE-8154-05D8AE487BE8> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x4ec69000 - 0x4ec87ff3 +com.adobe.BIB AdobeBIB 1.2.03.1 (1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x4ec8f000 - 0x4ef8cffb +com.adobe.CoolType AdobeCoolType 5.11.134.1 (5.11.134.1) <92DB0A4F-CC27-3B6A-B525-E5FE29A4193C> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC> /usr/lib/dyld
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0x9008a000 - 0x9008eff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9008f000 - 0x90093ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x90094000 - 0x900b5fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x900b6000 - 0x90181fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x90182000 - 0x9021dfe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9021e000 - 0x90220ff7 com.apple.securityhi 4.0 (36638) <FC01BFC4-04DB-96F3-2412-A86CC4F94CB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x90221000 - 0x90221ff7 com.apple.Carbon 150 (152) <BFDDA394-0F01-A3A3-A226-ED3A45975A56> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x902d6000 - 0x902f2fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x9039f000 - 0x903f9fe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x9055d000 - 0x90563fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x905f5000 - 0x90687fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x90688000 - 0x90740feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x90741000 - 0x90759ff3 com.apple.ScriptingBridge 1.1.2 (???) <A3FA73CC-0628-49E3-23AC-768BFA1C7DBE> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x90824000 - 0x90825ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x9086c000 - 0x9094cfe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x909cf000 - 0x909effe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
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0x90b32000 - 0x90b74ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
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0x9163c000 - 0x91699ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9169a000 - 0x916deff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x916f8000 - 0x917fafef com.apple.MeshKitIO 1.1 (49.2) <D0401AC5-1F92-2BBB-EBAB-58EDD3BA61B9> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.frame work/Versions/A/MeshKitIO
0x917fb000 - 0x918b4fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x918fb000 - 0x91a28ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x91a2e000 - 0x91a61fff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x91a62000 - 0x91ae4ffb SecurityFoundation ??? (???) <BFE377A4-C830-3ECA-E69F-8A8094CDA0A6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x91ae5000 - 0x91b7dfe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x91c1f000 - 0x91c2fff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
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0x91c70000 - 0x91ca3ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
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0x91d25000 - 0x91e62fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91e79000 - 0x91e7cff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x927f3000 - 0x927f3ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x927f4000 - 0x927fdff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x92e6e000 - 0x93be6fe7 com.apple.WebCore 6534.59 (6534.59.6) <5C71C61C-0657-1B0E-397F-4D0A81872C93> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x93be7000 - 0x93be9ff7 libRadiance.dylib ??? (???) <090420B3-CB65-9F7B-5349-D42F2F9693B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x93bea000 - 0x93bf4fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x93bf5000 - 0x93c14ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x93c23000 - 0x93c9efff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x93c9f000 - 0x93e62feb com.apple.ImageIO.framework 3.0.6 (3.0.6) <AE641FAD-DF38-AE31-B45B-85AEE7AF3A45> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x93e63000 - 0x93e63ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93e88000 - 0x940eeff7 com.apple.security 6.1.2 (55002) <E88E133F-5FB3-446F-B753-2B8AD577B46A> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x941ce000 - 0x94276ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x94321000 - 0x943befe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
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Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8217, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Try following steps:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/Acrobat/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/Acrobat/
Here ~ represents your home directory.
Empty your trash, Restart the machine and then Launch the Acrobat. -
Adobe Acrobat XI crashing when opening PDFs in Yosemite
I am having a problem with Acrobat XI Pro continually crashing when I open PDF files stored on my hard drive. The documents will then open, and Acrobat will behave normally for a bit, and then, the next time I try to open a PDF, the program crashes. One of the crash logs is pasted below. Does anyone have any solutions for this? It is VERY annoying after a while. Thanks in advance.
Process: AdobeAcrobat [3671]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [3671]
User ID: 501
Date/Time: 2014-12-20 11:56:49.192 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B94631FC-4881-B3BD-6DCD-EF2D8388D588
Sleep/Wake UUID: 11333F74-8758-4449-98A9-D62E5440BEF8
Time Awake Since Boot: 99000 seconds
Time Since Wake: 9400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
__LINKEDIT 00000000495d5000-0000000049634000 [ 380K] r--/rwx SM=COW /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTe slaGLDriver
-->
MALLOC_TINY 000000007ae00000-000000007b000000 [ 2048K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework 0x001d4bf9 RunAcrobat + 1380573
1 com.adobe.Acrobat.framework 0x0131347b AcroSecurityBailOutImpl + 15689117
2 com.adobe.Acrobat.framework 0x00e25ea2 AcroSecurityBailOutImpl + 10522564
3 com.adobe.Acrobat.framework 0x0023b2da RunAcrobat + 1800126
4 com.adobe.Acrobat.framework 0x00104f2e RunAcrobat + 529426
5 com.adobe.Acrobat.framework 0x000ff1eb RunAcrobat + 505551
6 com.adobe.Acrobat.framework 0x000fee86 RunAcrobat + 504682
7 com.adobe.Acrobat.framework 0x000fec7e RunAcrobat + 504162
8 com.adobe.Acrobat.framework 0x000fe2bc RunAcrobat + 501664
9 com.adobe.Acrobat.framework 0x000fdf21 RunAcrobat + 500741
10 com.apple.AppKit 0x93164d57 -[NSView _drawRect:clip:] + 4221
11 com.apple.AppKit 0x93163582 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2071
12 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
13 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
14 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
15 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
16 com.apple.AppKit 0x931638d9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2926
17 com.apple.AppKit 0x9316153a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 876
18 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
19 com.apple.AppKit 0x931627f4 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 5670
20 com.apple.AppKit 0x93160d14 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 311
21 com.apple.AppKit 0x9315da78 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2942
22 com.apple.AppKit 0x9313af51 -[NSView displayIfNeeded] + 1629
23 com.apple.AppKit 0x9315975c -[NSWindow displayIfNeeded] + 324
24 com.adobe.Acrobat.framework 0x000f542d RunAcrobat + 465169
25 com.apple.AppKit 0x93198570 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1262
26 com.apple.AppKit 0x9380365b __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke1560 + 58
27 com.apple.CoreFoundation 0x97c4aa2d _runLoopObserverWithBlockContext + 29
28 com.apple.CoreFoundation 0x97c4a40e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
29 com.apple.CoreFoundation 0x97c4a350 __CFRunLoopDoObservers + 400
30 com.apple.CoreFoundation 0x97c3bcb2 __CFRunLoopRun + 946
31 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
32 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
33 com.apple.HIToolbox 0x9be46178 RunCurrentEventLoopInMode + 262
34 com.apple.HIToolbox 0x9be45d83 ReceiveNextEventCommon + 192
35 com.apple.HIToolbox 0x9be45cac _BlockUntilNextEventMatchingListInModeWithFilter + 99
36 com.apple.AppKit 0x93028d99 _DPSNextEvent + 734
37 com.apple.AppKit 0x930285e1 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
38 com.apple.AppKit 0x9301adac -[NSApplication run] + 907
39 com.adobe.Acrobat.framework 0x000854d2 RunAcrobat + 6582
40 com.adobe.Acrobat.framework 0x00083c4f RunAcrobat + 307
41 com.adobe.Acrobat.Pro 0x00076ed5 main + 91
42 com.adobe.Acrobat.Pro 0x00076e71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9827e8d2 kevent64 + 10
1 libdispatch.dylib 0x950a373f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x950a33a2 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x7c267b60 :: NSOperation 0x7c267de0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x9827d8fa __semwait_signal + 10
1 libsystem_c.dylib 0x90693c16 nanosleep$UNIX2003 + 218
2 com.apple.Foundation 0x99d7ce71 +[NSThread sleepForTimeInterval:] + 169
3 com.adobe.Acrobat.framework 0x00edc25a AcroSecurityBailOutImpl + 11268988
4 com.apple.Foundation 0x99ce8eae -[__NSOperationInternal _start:] + 770
5 com.apple.Foundation 0x99ce8ba1 -[NSOperation start] + 71
6 com.apple.Foundation 0x99ce89eb __NSOQSchedule_f + 213
7 libdispatch.dylib 0x950a0130 _dispatch_client_callout + 50
8 libdispatch.dylib 0x950a3d05 _dispatch_queue_drain + 1017
9 libdispatch.dylib 0x950a599d _dispatch_queue_invoke + 186
10 libdispatch.dylib 0x950a2f89 _dispatch_root_queue_drain + 395
11 libdispatch.dylib 0x950b263d _dispatch_worker_thread3 + 97
12 libsystem_pthread.dylib 0x9c1f8296 _pthread_wqthread + 724
13 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x95bea0fa TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x95bea332 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x95bb5dff MPWaitOnQueue + 199
6 com.adobe.ACE 0x0238f4dc 0x238d000 + 9436
7 com.adobe.ACE 0x0238f441 0x238d000 + 9281
8 com.apple.CoreServices.CarbonCore 0x95bb645a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9827d516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c1f8b06 _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9c1fc1d1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x024f8e07 0x24ed000 + 48647
4 com.adobe.AGM 0x024f8d46 0x24ed000 + 48454
5 com.adobe.AGM 0x024f8ce4 0x24ed000 + 48356
6 com.adobe.AGM 0x024f8984 0x24ed000 + 47492
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9319c6b4 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9827e8b6 kevent + 10
1 com.adobe.Acrobat.framework 0x01555b69 AcroSecurityBailOutImpl + 18058379
2 com.adobe.Acrobat.framework 0x014b16f1 AcroSecurityBailOutImpl + 17385491
3 com.adobe.Acrobat.framework 0x014ad7d1 AcroSecurityBailOutImpl + 17369331
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x08050876 0x8039000 + 96374
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.QuartzCore 0x90d0bd5f CA::Render::Server::server_thread(void*) + 236
3 com.apple.QuartzCore 0x90d0bc6a thread_fun + 29
4 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
5 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
6 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x98277a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98276ad0 mach_msg + 68
2 com.apple.CoreFoundation 0x97c3cae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x97c3bef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x97c3b696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x97c3b4fb CFRunLoopRunInMode + 123
6 com.apple.CFNetwork 0x910fd8df +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
7 com.apple.Foundation 0x99d4fdcf -[NSThread main] + 45
8 com.apple.Foundation 0x99d4fd21 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
10 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
11 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9827d852 __select + 10
1 com.apple.CoreFoundation 0x97c8b63a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x9c1f7ecf _pthread_body + 138
3 libsystem_pthread.dylib 0x9c1f7e45 _pthread_start + 162
4 libsystem_pthread.dylib 0x9c1f5f0e thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 13:
0 libsystem_kernel.dylib 0x9827de6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c1f836d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9c1f5eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6f726341 ebx: 0x013132d6 ecx: 0x8fe3e9e2 edx: 0x7ea4f600
edi: 0x7be2bd14 esi: 0xa0396038 ebp: 0xbff86ee8 esp: 0xbff86ed0
ss: 0x00000023 efl: 0x00010282 eip: 0x001d4bf9 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x6f7265d1
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x76000 - 0x76fff +com.adobe.Acrobat.Pro (11.0.10 - 11.0.10) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x7c000 - 0x21e5ff3 +com.adobe.Acrobat.framework (11.0.10 - 11.0.10) <70EEEAC3-C9F9-3C0E-A6CE-21221D5A7AAB> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x238d000 - 0x24dffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x24ed000 - 0x2ac3ff7 +com.adobe.AGM (AdobeAGM 4.28.141.1 - 4.28.141.1) <336CD7B1-DC51-3AE3-B85C-2AE91B5E7337> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2b2d000 - 0x2b4bff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2b50000 - 0x2e4dffb +com.adobe.CoolType (AdobeCoolType 5.11.137.1 - 5.11.137.1) <E1F9A02C-FECB-329D-8408-9615CA5B6C86> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2e80000 - 0x2edfffb com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x2f17000 - 0x2f30ff7 com.apple.ScriptingBridge (1.3.2 - 66) <479A4C55-AA2E-38CD-BAB5-346AB3915797> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x2f40000 - 0x2f40fff com.apple.quartzframework (1.5 - 1.5) <6D85B29E-D684-3DDE-8F02-D292D86A014F> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x2f44000 - 0x34b7ff7 com.apple.QuartzComposer (5.1 - 325) <BBF0AE36-52FB-36FC-AF41-493A2ECA0A9E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x3721000 - 0x37cbff7 com.apple.PDFKit (3.0 - 3.0) <951B630D-691F-33C0-A8CB-1B4FC86C0128> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x381e000 - 0x3844ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x3863000 - 0x3aeefff com.apple.imageKit (2.6 - 838) <F8830E45-BD83-3E23-BB81-376F7DBC49D7> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x3c97000 - 0x3d7efff com.apple.QuickLookUIFramework (5.0 - 675) <B85FDA00-F7AD-31A9-955D-67F70B3E2066> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x3e01000 - 0x3e04fff com.apple.AppleSystemInfo (3.0 - 3.0) <1530F7BC-4F0A-3827-B113-EA6A1899CE4A> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x3e0a000 - 0x3e94ff3 com.apple.CorePDF (4.0 - 4) <DA26FFBC-901A-3EF5-AF2F-9699683CB185> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x3ed8000 - 0x3ee2fff com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x3eef000 - 0x3f47ff3 com.apple.ImageCaptureCore (6.0 - 6.0) <C44A39AC-CE81-3447-A860-DD01B13AA8BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x6949000 - 0x698bff3 com.apple.CloudDocs (1.0 - 280.1.2) <0F6DAB87-5A29-38A4-9D39-EA299E06BA13> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
0x7fb8000 - 0x8030ff7 +com.adobe.AcrobatPlugin.Search (11.0.10 - 11.0.10) <AEC209CF-6403-38A4-952E-0477EAE34D36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Search.acroplugin/Contents/MacOS/Search
0x8039000 - 0x805efff +com.adobe.AcrobatPlugin.EFS (11.0.10 - 11.0.10) <900CF1F2-6DCA-3A2F-AAEA-4763FA978723> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/EFS.acroplugin/Contents/MacOS/EFS
0x8217000 - 0x8218ff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <7C476EF7-CC52-316E-85F5-3D707DE5B71B> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x821e000 - 0x821eff7 libodfde.dylib (22) <A0BC85E8-EA17-32ED-AA45-8E7F0ABA2943> /usr/lib/libodfde.dylib
0x8260000 - 0x8286ffb +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <DE33E3BF-669D-3851-8C16-CA1CFCDA315A> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x82dc000 - 0x82fdff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.21186 - 3.7.101.21186) <D65C0C81-572E-3DCB-A1CF-BC5BF2D59500> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x8b50000 - 0x8b9bfff +com.adobe.AcrobatPlugin.WebLink (11.0.10 - 11.0.10) <8ECACD36-B02A-3B70-AE19-BEE9A15EE4C1> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/WebLink.acroplugin/Contents/MacOS/WebLink
0x8ba3000 - 0x8dddff3 +com.adobe.AcrobatPlugin.EScript (11.0.10 - 11.0.10) <C9FC4978-0620-399C-BBFA-F380551CD3C6> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0x8e2d000 - 0x9602ffb +com.adobe.AcrobatPlugin.Comments (11.0.10 - 11.0.10) <ED6908F0-4BAE-3861-B49C-BA7C275DCB59> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Built-in/Comments.acroplugin/Contents/MacOS/Comments
0xb0ae000 - 0xb0aeff9 +cl_kernels (???) <BB56E556-D981-4CC3-B744-6BB6C18F1C3E> cl_kernels
0xb0b0000 - 0xb19bff7 unorm8_bgra.dylib (2.4.5) <92A32497-932A-3966-91AD-DEA4CA456A5A> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
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0x98264000 - 0x98283fff libsystem_kernel.dylib (2782.1.97) <9F86CA37-93FC-31F0-8ACC-53D244AF9EC2> /usr/lib/system/libsystem_kernel.dylib
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0x98298000 - 0x9829bfff libdyld.dylib (353.2.1) <6533C0BC-6FE5-3E43-A44D-EF2193978EC0> /usr/lib/system/libdyld.dylib
0x9829c000 - 0x9829dfff com.apple.TrustEvaluationAgent (2.0 - 25) <28BBD931-EF7C-3753-B50E-6568F4075086> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9829e000 - 0x98494fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x9849b000 - 0x98565fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98566000 - 0x99507fff com.apple.WebCore (10600 - 10600.1.25.2) <5185C771-B437-317C-BDAD-3EE7274B50FB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x99508000 - 0x995f1fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x995f2000 - 0x99609ff3 libLinearAlgebra.dylib (1128) <B20FAAAA-1C76-3B20-B100-5FC90F7FE023> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x9960a000 - 0x9960effb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9960f000 - 0x99620fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99621000 - 0x996d0ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x996d1000 - 0x996dfff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x996e0000 - 0x996f0fff libGL.dylib (11.0.7) <2AF64D8C-3447-3C85-B4A1-77F03456E402> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x996f1000 - 0x9970effb com.apple.Ubiquity (1.3 - 313) <9ED23769-0725-3D4B-B7F4-AF08020D73C3> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9970f000 - 0x99714ff7Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Adobe Acrobat 8 crashes when printing!
My client has been experiencing this problem before and a reimage of the computer was needed to keep it from coming back up. It recently came back. I know there has to be an easier way than a complete reroll of the system. She is the only one in the company that gets this error, and there are at least a hundred of Adobe Acrobat 8 users here.
When you open a pdf file (local or shared)and you print it using Acrobat 8.1, the printer (HP Laserjet 2015p with updated drivers) runs and prints the document, but unfortunately a "Windows debug/don't send/send error" bug pops up with the filename being acrobat.exe. When I click don't send, a memory error shows up right after and when I click OK, Acrobat closes. This happens consistently. When there are 3 or more pages and the error pops up, it only prints the first 2 before stopping. It seems to also occur if you click cancel instead of print from the print properties windows. Since that also occurs, it leads me to believe that it is the program and/or system that is causing the issue, since it could be any printer chosen before printing or cancelling the window.
I've uninstalled the printers and restarted, then uninstalled Acrobat and restarted. Deleted the necessary folders (adobe and flexnet in All Users and the adobe folder in program files). Then I reinstalled acrobat first, and reinstalled the printers after a prompted restart. The error still occurs.
The OS is Windows XP SP2. The client logs in under our company domain as a user, so it is not a local profile being used. I briefly tested the Administrator account with one of the user's pdfs. No error occured as of yet, so it kind of makes me believe that if I were to delete the profile under documents and settings, and make her log back in, the issue may be fixed and labeled as a user account error. Has anyone run into this problem and found a solution? Of course all help is greatly appreciated.The messages I've seen had to do with "slow operation" not "crashing" but you mention a domain login... so this may help
Set the DEFAULT printer to a local, not network, printer... even if you have to define a "dummy" printer
There is evidently a bug in Acrobat when a network printer is the default... so may be worth a try to see if it fixes your problem
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