CC / AE launching issues on Imac
I have a new Imac:
i5 processor 3.4 Ghz
cores: 4
processor: 1
l2 cache 256mb
l3 cache 6mb
memory 16 GB
I loaded the I cloud suite. Premiere won't launch at all, and AE takes about 5 to 6 minutes but finally gets there. It seems to hang up during the "initializing media core" phase.
As a newbie to Premiere, it's probably something on my end. Any answers to these issues? Can't seem to find out anything on the boards.
Thank you for the info.
I read the material and tried both solutions listed, but the problem persists. I'm kinda stumped here.
Here is a link to the crash report....Hope this might shed some light: https://www.dropbox.com/s/xjpc4niz4b06f6i/Process.docx
Dave
Similar Messages
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I tried to launch iCloud on iMac. I Changed my e-mail address recently, and iMac doesn't seem to know it. Even worse, it doesn't know any password I've used with Apple ID. Can anyone help me?
No, i don't. if i did i would have tried it. do you have to sign up an appled ID for iCloud? If the answer is yes then they should mention that in the set-up instructions.
-
I am trying to get iTunes up and running again on my PC. I have followed the "iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues" I have uninstalled, re installed, made a new user account gone through the system - wide fixes and still no joy. There are 5 Ipod devices in the house and we deperatly need to get this fixed.
Any help would be greatly appreciated
RobertRefer to following articles to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime:
Control Panel >
Win7/Vista - Programs n Features.
WinXP - Add n Remove Programs
Hightlight QUICKTIME and click CHANGE then REPAIR. -
What about the same issue happening on OSX 10.7.5? Troubleshooting freeze or launch issues...
Refer to following articles to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your Quicktime:
Control Panel >
Win7/Vista - Programs n Features.
WinXP - Add n Remove Programs
Hightlight QUICKTIME and click CHANGE then REPAIR. -
Anyone else upgraded to yosemite 10.10.1 and having launch issues (crashing) when opening CS6?
Need a fix!Hopefully this helps: I had one plugin (Vectorworks) which I deleted and now it opens. Try deleting any plugins if you have any if you've run out of options. Took me hours to figure that out.
On a side note, Yosemite sucks. Spread the word. -
Are there any known compatibility issues with iMac and Google Chrome?
Does anyone know of any compatibility issues with iMac and Google chrome. A Facebook friend who is a photographer posted recently that Chrome had ruined his iMac. He stead that it ran an update on itself that made safari and chrome unusable - slow running overall. In the end he had to reinstall his OS.
Is anyone aware of this and should I un-install Chrome off my Mac?
Thanks,
S.There is nothing official but your post will attract a variety of personal experiences. I once loaded Chrome and found myself with the dreaded MacKeeper malware, loads of pop ups and conflicts with my system. Part of the problem is the huge range of add ons you are tempted to take on, many of which are not as strictly tested as Apple extensions. I would say, unless you have a specific reason, leave it alone. The best browser is Firefox and for Macs, Safari is OK.
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ITunes 7.7 Launch Issue
Hi,
I had a working iTunes 7.6 installation on 32-bit Vista.
I've installed iTunes 7.7, which installed no problem and displayed the licence agreement screen to me. I then clicked 'Agree' and it went away.
I can see it running in my task manager, however see no GUI.
Rebooting the PC, 'fixing' the installation, uninstalling and reinstalling haven't helped.
I click the iTunes icon, it shows me the progress bar 'Loading iTunes Library', and then the progress window vanishes and I see no iTunes. It is, however, running in my task manager.
Does anyone have any suggestions?
Many thanksLet's check to see first if this is a systemwide issue or if it is specific to a single user account.
Try creating a new user account (With full administrative rights) as per the instructions in the following document:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
Now log out of the old user account and log into the new one.
Try launching iTunes in the new account. Does an (empty) library screen eventually come up, or do you get the same kind of behavior as you do with the the usual user account? -
How do I prevent the Window Office applications from launching when my iMAC boots or recovers from sleep? I've tried System Preferences however the Office programs are not listed?
lunagirl wrote:
The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial that came with the T61. Add/Remove programs has only these pre-installed apps:
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Is the activation assistant one of them?
No, AFAIK should be listed as Microsoft Office Suite Activation Assistant
Rgds,
Ahti -
Performance issues with Imac intel 2011 27 inch..
I have an 2011 imac 3,4 GHz Intel Core i7 with 16 GB 1333 MHz DDR3 RAM.
Since a few months i noticed performance issues with FCPX, where before it would run through video it shows sometimes the color ball. Now the computer is slow in starting up and shutting down also. Ran disk utility but to no avail. I am now considering reinstalling mavericks.
But I ran etrecheck.
here are the results, please who can help me? I use this computer to edit and about everything else.
copied:
Problem description:
slow start and slow quit of computer. Performance issues with fcpx and other programms.
EtreCheck version: 2.1.8 (121)
Report generated 6 maart 2015 21:49:31 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.4 (13E28) - Time since boot: 0:7:46
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
MacintoshHD2 (disk1s2) /Volumes/MacintoshHD2 : 999.86 GB (152.18 GB free)
APPLE SSD TS256C disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
MacintoshHD (disk0s2) / : 250.14 GB (62.78 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Mitsumi Electric Hub in Apple Extended USB Keyboard
Logitech USB-PS/2 Optical Mouse
Mitsumi Electric Apple Extended USB Keyboard
Western Digital Ext HDD 1021 2 TB
EFI (disk2s1) <not mounted> : 210 MB
datavideo (disk2s2) /Volumes/datavideo : 1.37 TB (133.89 GB free)
prive (disk2s3) /Volumes/prive : 627.23 GB (68.13 GB free) - 7 errors
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Lexar USB_3_0 Reader
Seagate Expansion Desk 3 TB
EFI (disk3s1) <not mounted> : 315 MB
downloads (disk3s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
BackUpBro (disk3s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
G-Technology G-RAID with Thunderbolt
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Click for support]
/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
/Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
[not loaded] com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.avid.ApplicationManager.plist [Click for support]
[loaded] com.avid.backgroundservicesmanager.plist [Click for support]
[loaded] com.avid.dmfsupportsvc.plist [Click for support]
[loaded] com.avid.interplay.dmfservice.plist [Click for support]
[loaded] com.avid.interplay.editortranscode.plist [Click for support]
[loaded] com.avid.transcodeserviceworker.plist [Click for support]
[running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
[failed] com.brother.LOGINserver.plist [Click for support] [Click for details]
[loaded] com.paragon.updater.plist [Click for support]
[failed] com.teamviewer.teamviewer.plist [Click for support] [Click for details]
[failed] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[loaded] com.avid.AMCUninstaller.plist [Click for support]
[running] com.avid.interplay.editorbroker.plist [Click for support]
[running] com.avid.interplay.editortranscodestatus.plist [Click for support]
[loaded] com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
[running] com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
[running] com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
[not loaded] com.digidesign.fwfamily.helper.plist [Click for support]
[running] com.edb.launchd.postgresql-8.4.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
[loaded] com.noiseindustries.FxFactory.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[failed] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Blackmagic Desktop Video [Click for support]
DigidesignMbox2 [Click for support]
Digidesign Mbox 2 Pro [Click for support]
Flash Player [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacintoshHD: Disk size: 250.14 GB Disk used: 187.36 GB
downloads: Disk size: 249.18 GB Disk used: 110.84 GB
Destinations:
G-RAID with Thunderbolt [Local]
Total size: 8.00 TB
Total number of backups: 6
Oldest backup: 2014-04-08 14:24:41 +0000
Last backup: 2014-09-24 21:58:28 +0000
Size of backup disk: Excellent
Backup size 8.00 TB > (Disk size 499.32 GB X 3)
Top Processes by CPU: ℹ️
2% Google Chrome
1% WindowServer
0% opendirectoryd
0% mds
0% dpd
Top Processes by Memory: ℹ️
206 MB mds_stores
172 MB com.apple.IconServicesAgent
155 MB Google Chrome
137 MB Dock
113 MB Google Chrome Helper
Virtual Memory Information: ℹ️
10.02 GB Free RAM
4.36 GB Active RAM
1.35 GB Inactive RAM
1.44 GB Wired RAM
1.24 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 6, 2015, 09:37:26 PM Self test - passed
Mar 6, 2015, 08:15:56 PM /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hangProblem description:
disk problems
EtreCheck version: 2.1.8 (121)
Report generated 7 maart 2015 14:16:18 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.4 (13E28) - Time since boot: 0:19:51
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
MacintoshHD2 (disk1s2) /Volumes/MacintoshHD2 : 999.86 GB (152.18 GB free)
APPLE SSD TS256C disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
MacintoshHD (disk0s2) / : 250.14 GB (62.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
HGST HDS724040ALE640 disk2 : (4 TB)
EFI (disk2s1) <not mounted> : 210 MB
disk2s2 (disk2s2) <not mounted> : 4.00 TB
Boot OS X (disk2s3) <not mounted> : 134 MB - one error
HGST HDS724040ALE640 disk3 : (4 TB)
EFI (disk3s1) <not mounted> : 210 MB
disk3s2 (disk3s2) <not mounted> : 4.00 TB
Boot OS X (disk3s3) <not mounted> : 134 MB
USB Information: ℹ️
Mitsumi Electric Hub in Apple Extended USB Keyboard
Logitech USB-PS/2 Optical Mouse
Mitsumi Electric Apple Extended USB Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Lexar USB_3_0 Reader
Seagate Expansion Desk 3 TB
EFI (disk5s1) <not mounted> : 315 MB
downloads (disk5s2) /Volumes/downloads : 249.18 GB (138.35 GB free)
BackUpBro (disk5s3) /Volumes/BackUpBro : 2.75 TB (1.03 TB free)
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
G-Technology G-RAID with Thunderbolt
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Click for support]
/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.desktopvideo.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.desktopvideo.iokit.framebufferdriver (10.1.4 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.desktopvideo.multibridge.iokit.driver (10.1.4 - SDK 10.8) [Click for support]
[not loaded] com.blackmagic-design.driver.BlackmagicIO (10.1.4 - SDK 10.8) [Click for support]
/Library/Extensions/DeckLink_Driver.kext/Contents/PlugIns
[not loaded] com.blackmagic-design.desktopvideo.firmware (10.1.4 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3876 - SDK 10.8) [Click for support]
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[running] com.paragon.NTFS.notify.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[running] com.avid.ApplicationManager.plist [Click for support]
[running] com.avid.backgroundservicesmanager.plist [Click for support]
[loaded] com.avid.dmfsupportsvc.plist [Click for support]
[loaded] com.avid.interplay.dmfservice.plist [Click for support]
[loaded] com.avid.interplay.editortranscode.plist [Click for support]
[loaded] com.avid.transcodeserviceworker.plist [Click for support]
[running] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist [Click for support]
[failed] com.brother.LOGINserver.plist [Click for support] [Click for details]
[loaded] com.paragon.updater.plist [Click for support]
[failed] com.teamviewer.teamviewer.plist [Click for support] [Click for details]
[failed] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[loaded] com.avid.AMCUninstaller.plist [Click for support]
[running] com.avid.interplay.editorbroker.plist [Click for support]
[running] com.avid.interplay.editortranscodestatus.plist [Click for support]
[loaded] com.blackmagic-design.desktopvideo.XPCService.plist [Click for support]
[running] com.blackmagic-design.DesktopVideoHelper.plist [Click for support]
[running] com.blackmagic-design.streaming.BMDStreamingServer.plist [Click for support]
[not loaded] com.digidesign.fwfamily.helper.plist [Click for support]
[running] com.edb.launchd.postgresql-8.4.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.noiseindustries.FxFactory.FxPlug.plist [Click for support]
[loaded] com.noiseindustries.FxFactory.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[failed] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Programma Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Blackmagic Desktop Video [Click for support]
DigidesignMbox2 [Click for support]
Digidesign Mbox 2 Pro [Click for support]
Flash Player [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacintoshHD: Disk size: 250.14 GB Disk used: 187.17 GB
downloads: Disk size: 249.18 GB Disk used: 110.83 GB
Destinations:
G-RAID with Thunderbolt [Local]
Total size: 8.00 TB
Total number of backups: 6
Oldest backup: 2014-04-08 14:24:41 +0000
Last backup: 2014-09-24 21:58:28 +0000
Size of backup disk: Excellent
Backup size 8.00 TB > (Disk size 499.32 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% fontd
0% firefox
0% AvidApplicationManager
0% AppleSpell
Top Processes by Memory: ℹ️
498 MB firefox
241 MB mds_stores
172 MB com.apple.IconServicesAgent
137 MB Dock
100 MB java
Virtual Memory Information: ℹ️
12.33 GB Free RAM
2.39 GB Active RAM
1.11 GB Inactive RAM
1.34 GB Wired RAM
934 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 7, 2015, 01:56:19 PM Self test - passed
Mar 6, 2015, 08:15:56 PM /Library/Logs/DiagnosticReports/Mail_2015-03-06-201556_[redacted].hang -
Syncing issues with iMac, iPad & iPhone 4s
In the last couple of days all 3 devices just magically stopped syncing with each other, I haven't changed any settings at all and have installed all the updates as they have arrived (except Maverics OS) from the day I purchased them...what is happening?
This is extremely frustrating as I use them all every day for work!! It was so refreshing when I purchased them all, and they were working together beautifully, now its just a reminder of what I went from with the Microsoft headaches and 'software updates'...
Definately unimpressed!!
So what have I done so far to 'get them working' again?
I have checked the settings in iCloud...all the right buttons are 'on' as they should be, on all 3 devices!
I have done a backup into iCloud & onto MyMac, of the iPhone and iPad, and also a backup of the iMac into the Time Capsule.
Not sure what to do from here though...last time this happened it was a couple of weeks before 'everything just magically started working again' and things were somewhat restored.
Does Apple have the occasional 'outage' with the iCloud? Does a server go down somewhere rendering any hours spent on trying to get to the bottom of this issue useless?
Would love to know any answers anyone has...Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
Re-Installtion of Issue with iMac (circa 2009) - disk has been reformatted
imac circa 2008 /2009 - I have downloaded maverics and have it on a usb drive that has been reformatted GUID.
the imac disk has been reformatted GUID
Startup manager is not showing up?
(earlier tried MC OS Show Leopard instal disk - that would hot load to install screen)
How do I get MAC os back onto this imac please?Thank you Eric for engaging:
Both the USB and the Internal Drives have been formatted GUID and OS Extended (journaled) (but I'm going to go through the process again so there cannot be any question)
When I use (option) Start up manager - the USB drive is NOT being presented as an option. Only the DVD Show Leopard - when I pursue that option it takes it's time and then I eventually get that MultiLanguage White text on dark rectangle in the centre of the screen - forcing you to crash out. (it does not launch the disk at all)
The USB drive is a WD Elements 2GB - but it does NOT have it's own power source - might that be an issue?
I will also repair permission on both drives -
I have an iMac, first gen, that when I put into sleep mode, it will wake up right away. All software is up to date, running 10.6.8.
Test after each of the following steps:
Step 1
▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 2
▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 3
▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again. -
Wifi issue with iMac running mavericks 10.9.4
I have a 2010 iMac running Mavericks 10.9.4 and am having constant issues connecting with the wifi. If I turn the wifi off and back on I can load 1-2 pages, then it will not load pages, the connection is dropped. The problem is not the router, wifi connection is fine on my macbook running mountain lion and on my iPhone. The settings are correct, it shows that the wifi is connected, PHY mode: 802.11n, Security is WPA2, transmit rate: 117...
Help please...Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 5
Reset the System Management Controller.
Step 6
Reset the PRAM.
Step 7
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 8
Make a "Genius" appointment at an Apple Store, or go to another authorized service center. -
Report Builder 3.0 launch issue in SharePoint Integration mode
Hello,
I'm facing issue when opening the report builder 3.0 tool. Report server is configured in SharePoint Integration mode. I already have the FQDN configured for report server and in SharePoint (AAM) but still it fails when the end user is trying to access
the report builder 3.0.
Just to brief on the instance setup;
SQL box setup
1. Windows Server 2012 R2 Standard/Enterprise edition with latest service packs and updates
2. SQL Server 2008 R2 Enterprise edition with all features except Reporting Services installed and configured
3. SQL Engine and Agent are configured in service account (domain account)
Web box Setup
1. Windows Server 2008 R2 Standard/Enterprise edition with latest service packs and updates
2. IIS enabled with all the features
3. SharePoint Foundation 2010 with SP2 installed in advanced mode and the database server is mentioned as above
4. Farm is configured with domain account (farm account)
5. Default site is configured with domain account (site account)
6. Authentication used for default site is NT domain accounts
7. AAM is setup for default site to use the FQDN (server.domain.com)
8. SQL reporting services is installed (only) with service account (same account used which is configured in the SQL engine and agent in database server)
9. Reporting Services add-in for SharePoint Foundation 2010 is installed
10. Reporting Services is configured to use the FQDN, email settings is configured
11. SharePoint Foundation 2010 is configured to use the Reporting Services (General Application Settings) by granting the access to database, integration the report server URL with windows authentication (used the SQL reporting services service account)
12. Report Web services when clicked, open the Reporting Services window properly where it shows the SharePoint default site URL and on click shows the proper folders configured for use for reporting services
13. Report Builder launch URL is specified as /_vti_bin/ReportBuilder/ReportBuilder_3_0_0).application
14. IIS restart done, SQL Reporting Services restart done, even web server reboot done
15. When supplied the URL in browser as
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder_3_0_0).application it start the clickonce window but after this immediately throws the error message as below.
16. Also, I tried to open the Report Builder 1.0
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder.application it fails with same error message.
17. After debugging several times, I am unable to resolve the issue.
18. I tried re-installing the Reporting Services (first uninstalled, then reboot, then folder cleanup, then install Reporting Services) but no hopes and the issues remains same as "The remote server returned an error: (500) Internal Server Error."
19. Also, I tried with the fresh machine, wiped out the VM, installed OS, IIS, SharePoint Foundation 2010, SQL Reporting Services, etc. again no luck, the issue remains same as "The remote server returned an error: (500) Internal Server Error."
Error message when launching the Report Builder tool
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.18444
System.Deployment.dll : 4.0.30319.18408 built by: FX451RTMGREL
clr.dll : 4.0.30319.18444 built by: FX451RTMGDR
dfdll.dll : 4.0.30319.18408 built by: FX451RTMGREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url :
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder.application?model=http://server.domain.com/XXX%20Report%20Models/XX%20Report%20Models/XXX%20XXX%20Report%20Model.smdl
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder.application?model=http://server.domain.com/XXX Report Models/XXX Report Models/XXX XXX Report Model.smdl resulted in exception. Following failure messages were detected:
+ Downloading
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder.application?model=http://server.domain.com/XXX Report Models/XXX Report Models/XXX XXX Report Model.smdl did not succeed.
+ The remote server returned an error: (500) Internal Server Error.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [9/19/2014 4:42:13 PM] : Activation of
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder.application?model=http://server.domain.com/XXX Report Models/XXX Report Models/XXX XXX Report Model.smdl has started.
ERROR DETAILS
Following errors were detected during this operation.
* [9/19/2014 4:42:16 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading
http://server.domain.com/_vti_bin/ReportBuilder/ReportBuilder.application?model=http://server.domain.com/XXX Report Models/XXX Report Models/XXX XXX Report Model.smdl did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions
options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions
options)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- The remote server returned an error: (500) Internal Server Error.
- Source: System
- Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
Thanks & Regards,
Mahesh DhingeI have resolved this issue as it was mainly due to the integration of reporting services to SharePoint Foundation.
Thanks,
Mahesh
Thanks Mahesh Dhinge -
Hi all,
I've done some searching for answers to my problem, but all of the threads I found were a little different than my problem. I've had a 2.0 GHz Aluminum iMac for a little over a year now, and I only have 1GB of RAM in it. I use Mail, iTunes, Safari, and the iLife Suite for the vast majority of my time on the Mac. I back up to a 250 GB Passport drive using TIme Machine, and I was syncing with my .Mac (MobileMe now I guess) account but stopped that because it didn't seem to be working very well. I watch videos on occasion (not very often), and that's about it.
Over the last month I've been experience general choppiness and more and more spinning beach balls as I move between applications. Things seem to speed up once I get into the app and start using it. I leave Mail, Safari, and iTunes open all the time. If I get on the Mac after a while of inactivity, it takes a very long time to pull up one of these applications (like 10 seconds), and I'll experience some choppiness with the Dock bubble animations, Expose, and Dashboard. Once I get going, though, everything seems to respond instantaneously like it used to. I can switch between Mail, Safari and iTunes instantly.
I've tried using Disk Utility to repair permissions, but it doesn't seem to have done anything. I disabled MobileMe, but it doesn't seem to have done anything. I'm leaning towards a RAM problem since things seem to "warm up" and start working better, but I might just be making that up, I don't know. I'm also thinking that the fact that my iTunes library, Mail inbox, and Safari cache have grown a lot since I've started. My question is, are there good practices I should be utilizing with those three applications to keep this problem at bay? And if you think the problem may be something else, what is it? Are there steps I could take to figure it out what the issue might be? Like, is there a bare-bones configuration I could do, or some kind of performance monitoring app I could use?
Sorry for the long post, but I know it's frustrating to try and troubleshoot these problems without the complete pictures. Thanks to anyone who is able to look at this. Here are some typical stats from Activity Monitor for my machine:
CPU: CPU is almost always 95% idle and only spikes during heavy use
System Memory:
Free: 150-250MB
Wired: 150-200MB
Active: 500MB
Inactive: 200-250MB
VM Size: 33 GB (this seems huge to me...)
Page-Ins: 2.5GB
Page Outs: 1.89GB
Swap Used: 1.5GB
Disk Activity: Occasional Spikes
Disk Usage: 165 GB free of 260 GB
Network: Quiet most of the time, spikes when I download
Process Info (Real Mem, Virtual Mem)
Safari: 150MB, 1.3GB
iTunes: 27MB, 1GB
Mail: 34MB, 900MB
Dashboard, Finder, Dock, Spotlight, etc: 9MB, 800MBHi,
I don't think it's a memory issue... How much available drive space is there? Right or Control click your MacintoshHD icon on your Desktop. Click: Get Info Click the black arrow where you see: Get Info Where it says: Capacity and Available, make sure your available disk space is a minimum of 10%, 15% is better. Not enough free disk space can definitely be the cause of the problems you are describing.
There's a great disk utility available that can show the size of files and folders to keep track:
http://www.apple.com/downloads/macosx/systemdiskutilities/whatsize.html
If you aren't doing maintenance, go here for help: http://www.thexlab.com/faqs/maintscripts.html
Carolyn
Message was edited by: Carolyn Samit
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