CC AI keeps crashing - will not save

All of the work I did and saved in AI for the past several days is gone. When I try to create a new file AI will not save any changes and crashes. I've been using CC for 9 months and it has worked great. Over the past two weeks I have had a couple of AI files that have lost everything and AI is having a problem saving anything. What do I do? I can't afford to keep losing work.

Hello,
I am trying:
UnInstall Adobe Illustrator CC (including Prefrences)
ReInstall Adobe Illustrator CC
Clean System Reboot (Mac OSX Lion) MacBookPro 17"
ReInstall Adobe Illustrator CCYa Know In A Bit,
Hope For THe Best......
Let you know in a bit.....
Cheers,
Kai Buskirk
Long Time User (Since 1989)
Long Time Fan!!

Similar Messages

  • I have Pages 09 but it will not save a document.  I have tried clicking on all the options but I keep getting an error message that the document cannot be saved.  Any help?

    I have Pages 09, but it will not save a document.  I have clicked on all options, but I cannot save anything.  Any thoughts?

    Hi lv,
    This may help. File > Export > PDF or Word or RTF.
    At least that will save your work.
    Regards,
    Ian.

  • Photoshop CS will not "save" or "save as" my canon 5d jpegs

    CS works fine for me. No need to upgrade. But it does not like my jpeg files from a Canon 5d. The program just freezes when I try to save or save as.
    I've looked at the file permissions and preferences. Can't see anything, but who knows? Any advice gratefully received. Tried renaming file, tried converting to TIFF but no luck so far. Argh!
    I'll attach a file if anyone wants to look at the settings.
    Best wishes, Patrick,

    Just replied in the PS forum. Yes reset all tolls works. File opens and Saves As - but on opening gives warning
    "embedded ICC profile cannot be used as is invalid. Ignoring."
    So somewhere - uploading from camera or loading into PS something sometimes goes wrong.
    So I'm not much wiser, but thanks for the fix anyway. Best, P.
    PS Was not a freeze as such, the main screen dims, and I regain control by clicking on a PS window on my second monitor. Did not check what Task Manager has to say - but will next time it goes wrong. Thanks.
    Date: Thu, 28 May 2009 22:18:44 -0600
    From: [email protected]
    To: [email protected]
    Subject: Photoshop CS will not "save" or "save as" my canon 5d jpegs
    When you save "freeze" do you mean that Windows Task Manager says it's "not responding" or is it crashing or what?
    Out of curisity, when you do this, what happens when you press ESC on the keyboard? If the program comes back, then it might just be showing up off the screen.
    You might just try resetting preference per this FAQ:
    http://forums.adobe.com/thread/375776
    >

  • Outlook 2013 will not save Compact Navigation Option setting

    We have started upgrading some of the machines in our office from Office 2010 to 2013, (win7 and win 8 machines). I have found that Outlook will not save the selection of "compact navigation" in the "Folder Pane/Options" settings. I
    have tried a complete uninstall/reinstall of office 2013, resetting cleanviews, profile, etc. I cannot get it to save this setting. It always goes back to the extra large "Mail, Calendar, People, tasks" navigation. Any ideas? This is happening on
    muiltiple machines that we have upgraded from Office 2010. 

    Copying answer from similarly asked question:
    FOR THE FIRST STRING (To keep a compact navigation pane):
    Press the START button and type in "regedit"
    On the left side drill down to [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options]
    Under EDIT in the toolbar select NEW>KEY and name it WunderBar. Make sure you have the new key selected.
    Under EDIT in the toolbar select NEW>DWORD (32-bit) Value and name it ABCompact. Make sure you select it.
    Under EDIT in the tool bar select MODIFY and change the value to 00000001
    FOR THE SECOND STRING (To modify the order of the navigation items):
    With regedit still open.
    On the left side drill down to [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences]
    Under EDIT in the toolbar select NEW>String Value and name it ModuleOrderAB. Make sure you select it.
    Under EDIT in the tool bar select MODIFY and change the value to 1,2,3,4,5,6,7,8,9
    Adjusting the order of the numbers will adjust the order they appear in. For instance in my case I wanted NOTES to show up fourth so my string is 1,2,3,5,4,6,7,8,9.

  • Aperture 3.0.2 will not save Print Presets

    I am extremely frustrated right now as I burn through very expensive paper. Aperture 3.0.2 will not save any of my Print Presets. I have two Epson Printers a Epson Photo 900 and and Epson R2400. I want to print to the Epson R2400 and when I do, the photo comes out all screwed up it keeps putting in Adobe PDF 9 as the printer. I had my printer completely dialed in and could print orders with no problem in Aperture 2.0 lost all those settings upgrading to 3.0. Attempted to duplicate them, but it will not save my Printer or Paper Size. I have an order to fill and it's looking like it's going to cost me money because of all the paper I am wasting trying to get this to print. Tried numerous posted tricks and nothing is working.

    I discovered the image quality was a more basic duh thing. Had to clean my print heads. However, the Presets will STILL not save my printer or paper size.
    -Kirk

  • Firefox will not save my Connections settings, so opens on manual proxy every time, rather than No Proxy?

    I'm using Firefox 4.01 and it will not save my connections settings when I set them to "No Proxy" keeps defaulting to manual therefore it wont load any pages until I change it to "No Proxy" which I have to do every time I open firefox.

    See:
    * http://kb.mozillazine.org/Preferences_not_saved

  • CP will not save after Importing slides

    CP 2 is a flakey one, often requiring 10 times the amount of
    work to do the simplest of things. My project is two steps away
    from CP app-so it shouldn't be getting lost. But, after importing
    only 2 slides into my project it will not save. It just sits and
    spins until I have to crash it using Task Manager. The project is
    not corrupted-it just won't import slides.
    For $600 Adobe should be prepared to release something a
    little more stable than this. For all the problems of Camtasia
    plug-ins, I'm thinking it's still a less aggravating alternative to
    CP.
    Any ideas would be appreciated.
    JT

    You have to download the proper ipsw file again: http://www.ipswdownloader.com/
    And install it on your iPhone, using iTunes.

  • Elements 12 will not save size changes.

    I have done hundreds of size changes in previous versions but cannot get Elements 12 to save the size changes.  A friend has the same problem with the new Elements 12.  Any hints/suggestions will be greatly appreciated.

    It's better not to keep starting new threads on the same topic:
    Photoshop Elements 12 will not save my size changes.

  • New Keynote will not save files to our local network.. help?!

    The new version of Keynote will not save files to our local network at work and keeps telling me I don't have permission to save on our network. I can save to my desktop no problem. I am working on Mavericks and the latest edition of Keynote.
    I have permission to acess all files and it doesnt happen with any other programmes im working in.
    Any ideas?! It's driving my crazy.
    Thanks

    This discussion forum deals with Final Cut Pro, Apple's editing application for video.
    Try posting in the MacBook area:
    http://discussions.apple.com/forum.jspa?forumID=1167

  • IOS6 Upgrade - Contacts will not save

    Ever since upgrading to iOS6 on my iPhone 4S, new contacts will not save to the list; however, when I type in the number their name will appear on the outgoing call.  This is very frustrating. Any idea how to get the contact to actually appear in the list? 

    I have this problem in 10.8.2 on a mbp 2010. Don't know how long I've had the problem but noticed it when I needed to rely on some important information that I had previously added in the Note section of a contact. When I closed the app and relaunched it, the information was no longer there. It doesn't happen all the time so its frustrating and I don't know if I can rely on this app. I don't sync contacts across multiple devices or on the cloud. I just keep things simple and use it locally on my mbp.
    Here's a couple of instances that confirms the problem along with a WORKAROUND:
    Apple care support - advisor was able to replicate the problem and said he would report it. Kudos to the advisor for this workaround: after you edit a note of a contact, click on another contact, then click in the note area of that contact before you close the application. This seems to work most of the time.
    Best Buy - salesperson was able to replicate the problem on a 15" mbp retina osx 10.8.2. The desktops, mbp's and mba's with osx 10.7.x did not seem to have the problem. (Interestingly, when the salesperson repeated this a few times, the Contacts icon disappeared from the dock and he had to go search for it and drag it back to the dock.)

  • Muse 2014 will not save changes.

    Muse 2014 will not save changes. Just freezes when asked to save. Cannot do a save as either. However, can still work on file… but unable to save. Very frustrating losing work and wasting time! Any thoughts would be welcomed.

    Zak,
    Thank you for the speedy reply.  I have been having issues since Saturday. Works sometimes and then not. Restarting computer sometimes works… but a pain in the butt to do! Is starting to drive me crazy.
    Also when I try to quit Muse, well it stays open… sort of. Image is on screen, but not functional. Weird, to say the least.
    Attached is a files. I did open it earlier today and managed to do some work and save it. Now nothing after a few hours of work and thought was being saved as I did “command S” very frequently. It is very, very frustrating and brings me back some 25 years ago when crashes were expected and common. Today, not so much!  I am not a rookie and would like to know what the issues are asap… if possible.
    Many thanks for your help.
    Paul
    Paul D. Heaslip  BES, RGD
    Third Wave Creative | Cambridge, ON Canada
    studio: 519.260.2603 | mobile: 647.407.5067
    www.thirdwave2.ca

  • My iphone will not save the photos I have taken with the phone

    My iphone will not save the photos I have taken with the phone. I have now been working in Italy for 3 months. Shortly after I got here my camera stopped working and this was my only camera! I use AT&T and my phone is not hacked. I have no idea how to contact help from mac. My father in the states has tryed many times to talk with apple but nothing good has come. Please, can someone help!!!!!!

    Exactly one week after I posted notes on my "fix" (see above: I reset the phone and erased all my data), the problem has recurred. The camera pretends to take the picture, but nothing is saved in the camera roll but a blank white square. When I touch the square (where the photo should be) the application crashes and I'm returned to the home screen. In the meantime I have not synced any pictures from my iPhoto library, so I'm sure it's not a corrupt photo from my Mac that is causing the problem.
    This is upsetting, because I lost some great snapshots before I could get them synchronised off the phone.
    This also happened to my wife's phone. She took her's in to the Apple Store, and they helpfully reset her phone, erased all her data, and sent her on her way with a "fixed" phone. I'm going to have to go in and try to convince them that this doesn't actually fix anything.

  • Very Strange - Mixer Record Source Setting Will Not Save - defaults to Microphone volum

    This issue has me stumped.. I've even tried a clean boot of XP.
    Firstly, I am using X-Fi Platinum, on XP, ASUS board
    The problem is that both in Control Panel and in Creative Mixer, any changes made to the recording source will not save. In other words, when I close down the Mixer and re-open, the default source is Microphone with volume 0. Even if all I do is increase the microphone volume, when I close that window down, it becomes volume 0 again. When I try the approach through Control Panel it is the same result. The microphone is not "mute" but the volume slider is all the way down to minimum, so its the same result. Also, if I change the recording source to "What You Hear" or "Mic 2" , as soon as I close down the mixer window, it is back to Microphone volume 0
    The strange thing is, I formatted my hard dri've and re-installed XP, and still I'm having the same problem.
    Thanks in advance for your help..

    I finally discovered the problem. It is the BlueBeat player that was responsible.
    Here is an exerpt from a press release:
    "Bluebeat.com uses MRT?s X SeCure technology which makes it next to impossible for an average user to save, record, convert or otherwise ?transcode? the audio streams on the Bluebeat.com"
    But the problem is that it effects the OS at such a low level that doing a "clean boot" still does not fix the issue.
    Keep in mind, that the BlueBeat player wasn't even running when it caused these issues. Fortunately, when I uninstalled BlueBeat, everything works fine again.
    Moral of the story? If you have X-Fi, avoid BlueBeat.com, because you will lose all ability to record, even when not running their player. I hope this helps some people out there.

  • OSX 10.7.4. will not save ANY of my preferences (system or application -- Safari, Office, etc.)

    I am running System OSX 10.7.4 on three different MacBooks.  It will not save any of my preferences (system or application based), passwords, log-ins and keychain. Even Safari did not save imported bookmarks.  I am running Office For Mac 2011 (v 14.2.1) and Outlook will work for a day or two and then I get a rebuild database error message, losing everything.  Word, et all, will not save any preferences, not even recent files.
    I did a full erase and clean system reinstall and a fresh install of Office. This problem occurs on all 3 of my MacBook, 2- MacBook Pro’s and a MacAir.  One of the MacBook Pro’s is BRAND NEW. 
    Any ideas, any fixes out there?

    I have what seems to be a similar issue. Are you having other issues like mine?
    Macbook air      11-inch, Late 2010
                            4 GB 1067 MHz DDR3
    Software           Mac OS X Lion 10.7.4 (11E53)
    I have updated the latest combi update from the apple site and still have the same issue.
    No matter what I try every time I restart my Mac all my preferences and applications reset. (Also preferences don't save when exiting the preference folder)
    For example when in >system preferences>general -untick the 'restore windows when quitting and re-open apps' I exit preferences and then go back in to check it has automatically reticked the box.
    I have deleted 2 applications several times (including removing the icon from the dock) and each time after restarting it shows a question mark on the dock where I had deleted it from.
    On restart I loose downloads and history in safai.
    On restart it re opens documents and applications I have quite even after unticking the restore applications on restart box (the one that comes up when shutting down or restarting)
    I have been trying to solve this for a month now and it really is frustrating the **** out of me.
    helpppp pleaseee...

  • My HP Office Jet Pro L7555 scans but will not save it to a flash drive. Is there a fix for that?

    I have a some issues:
    1. My HP Office Jet Pro L7555 scans but will not save to a flash drive. (I get error messaqges when I try to download it to my computer) What is the fix for that?
    2. Sometimes when I turn it on it will indicate that one of the ink cartridges is empty and upon restartin it all the cartidges show full. What is the fix for that?
    3. We have a small network. I can not find the disks that came with the printer. How do I set  it up so it saves to one of the computers connected to the network?
    Thanks,
    PF1

    Hi,
    Heres a patch for missing scanned images
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-81532-2&cc=us&dlc=en&lc=en&...
    Heres the link for the full feature software download
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-3&cc=us&dlc=en&lc=en&...
    and use this document for ink related issues
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01628836&tmp_task=solveCategory&cc=us&dlc=en&ju...
    Hope this helps..
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Maybe you are looking for