Cc app dissapears from desktop

The CC app disappeared from my desktop when I tried to change the name - which I have done before with no problem.. When
trying to re-download - I get the screen but no icon. - and the screen disappears too.
Thanks in advance for any help!

I have uninstalled and reinstalled CC desktop app.
Things appeared to be fine.
Today I turned on my computer and the same problem has happened again. I cannot use Prelude.
is this something to do with my email being hacked via the adobe hacks?
It is completely unacceptable to have this expensive product that doesn't work as it should. I have used adobe products for 15 years with no problems before now

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