CC app starts in Trial mode after subscripion

Hello.
Two hours ago, I paid for Creative Сloud, annual subscription (order n° AD004697023IT)
I used CC in trial mode until today. Now, after subscripion, i started the application but it shows that all the software is trial. All Creative Cloud applications ask for serial number. No solution with help topics
please help me

Hello Tapinapahkina and Jc84909,
Thank you for contacting Adobe Systems.
I have verified both of your accounts and everything is alright in our end.
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Arnaud.

Similar Messages

Why are my apps still in trial mode after subcription is paid

my adobe cc trial apps are about to expire and but i have a paid subscription and have tried to download the full apps but have only been given the option to download apps in trial mode, what to do?

Nothing works. Here is the situation. I have a subscription that is up for its monthly fee tomorrow, ever since the first payment, which was processed, I have been able to access the apps but they have always started in trial mode. Even with this latest release today, I uninstalled everything cleaned my system out completely and started from scratch. I access my page the apps are available fro download, firstly they appear as "download trial" but a second later it switches to just plain "download" I download the app, it starts up, there are a few flashes on the initial screen that appears and then the apps revert to the almost finished trial mode I had initially started with and I am presented with an option to continue or activiate with a serial number which i do not have. I am downloading an english version and am making sure that the english is the default language. Dont know what to do. Up the creek without a paddle!!!!!!! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Apps launch in trial mode?

My apps launch in trial mode after installation? please help? I've treid everything

Log out of your cloud account... restart your computer... log in to your cloud account
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

CC applications went to Trial mode after I had to change my password

Adobe's Customer Security e-mail asked me to change my password a week ago. I did that, but now all my CC applications start in trial mode. I can choose between License or Trial. But in the last 11 months of being a Creative Cloud member I've never received a serial for licensing. Also, I can't sign in to the Creative Cloud desktop app ("Sign in is currently unavailable"; it's been like this for a week)

Thanks, but it seems I've been signed out for a week now. This is the message I get each time I try to sign in:

Why are all my apps still in Trial mode?

Hello,
Running a Mid 2011 iMac with 10.8 and 16Gig ram
I uninstalled my versions of CS6.
Downloaded CC for desktop.
Noticed that not all the apps could be downloaded.
Checked my Account details, there were some fields empty. Filled in the missing info.
All apps now could be downloaded from CC desktop.
Downloaded Apps. When I opened them they all are starting in trial mode.
I think I had done all your suggestions you have on your help pages.
Still no joy.
So
Uninstalled all CC Apps.
Downloaded them again.
When I open them, same problem.
Help!
30 days then what will happen?
A : [

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

Premiere 2014CC still in trial mode after purchasing process

Dear Adobe people!
I live in Hungary and after 28 days of trial period I was convinced i needed your wonderful software. I contacted the official Hungraian reseller (designshop.hu) and did the whole purchase process following their instructions (it was not easy though...). However, when trying to open my premiere it still says it is in trial mode and only 2 days left before it ends
I wonder what step i missed or why it is not working properly. In two days i will be unable to kepep working on a project i started in trial mode?
I tried :
deleting the downloaded trial version and reinstalling
deleting and reinstalling CC
setting the language to English (international)
I wonder if there is any process, code issuing or anything for which i simply have to wait - or if i made a mistake when installing.
Please get back to me, I am desperate...
all help is appreciated.

Jason! Wonderful - my status says active here, so i should be fine! If so, i will remember to come back here and mark this answer correct so you get the points for it (well deserved). Are you talking from experience though can i be entirely sure (i am in mid-work and wouldn't like to have to stop working t odeal with install issues.) I am attaching a screenshot - can you say i am fine by seeing these?

I have a one year subscription... since this morning all my apps are in trial mode???

I have a one year subscription... since this morning all my apps are in trial mode???

Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Asked to sign in after paying
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

How can I set my database instance to start in OPEN mode after my computer

Hi all,
Sometime, I have to reboot my computer. After it rebooted, my instance is automaticaly executed. But, my database is not set to the OPEN mode (automaticaly). On some development computers, my status is set to OPEN after a reboot. On some computers, the local database is set to the IDLE instance.
How can I set my database instance to start in OPEN mode after my computer has rebooted?
Thank your for any help.

but i could not run command emctl start dbconsolor lsnrctl..
What error you are getting? If you are not able to run both of them then the ORACLE_HOME is not set properly.
i set oracle_home and oracle_sid in thereWhere? Is it set in your user variable part of system variable. It is good to set it in the system variable, so that it will be common for all the users who use the system.
To check whether the variable is set or not go to the command prompt and type
setIf you see your ORACLE_HOME variable then it is set or else not.

A new team member is added (CC for teams) but his apps remain in Trial Mode?

A new team member is added (CC for teams) but his apps remain in Trial Mode?
Where do I find OUR serial number?
b.

Hi Ben Urbian,
Welcome to Adobe Support,
If the invite has been accepted, you can log out & log back of the CC Desktop App, if the issue is still there
Then please check the following link,
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
In case the issue is not resolved, please contact Adobe at
http://adobe.ly/yxj0t6
Regards,
Rajshree
http://adobe.ly/yxj0t6

WSM Managed server starts in ADMIN Mode after upgrade to 11.1.1.7

We have just upgraded our 11g SOA Cluster environment from 11.1.1.4 to 11.1.1.7. The issue is after the upgrade, our WSM servers are starting to ADMIN state with following error.
<Sep 25, 2013 7:14:35 AM PDT> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'DMS Application [Version=11.1.1.1.0]' due to error weblogic.application.ModuleException: Failed to load webapp: 'dms.war'.
weblogic.application.ModuleException: Failed to load webapp: 'dms.war'
Caused By: weblogic.management.DeploymentException: Error: Unresolved Webapp Library references for "ServletContext@381802823[app:DMS Application module:dms.war path:/dms spec-version:2.5 version:11.1.1.1.0]", defined in weblogic.xml [Extension-Name: jstl, Specification-Version: 1.2, Implementation-Version: 1.2, exact-match: false]
at weblogic.servlet.internal.WebAppServletContext.processWebAppLibraries(WebAppServletContext.java:2750)
Our cluster environment has one Admin Server, and two of each OSB, WSM and SOA managed servers. As our WSM servers are not coming up, we are not able to start our SOA servers too.
Thank You

Same issue here :-)), Just playing around with policies configuration, the server was running just fine, I wanted to check if the policies are applicable during runtime even the WSM managed server is down. After restart, it started in ADMIN mode, well the solution is straight. It is exactly telling that the dms application is missing the jstl library reference
<Error> <Deployer> <iwpdcdevsoaa.iwater.ie> <WLS_WSM1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <bcfaf10ec8fbdfc2:-26d85d29:1429ffae24c:-8000-0000000000000003> <1385663491675> <BEA-149205> <Failed to initialize the application 'DMS Application [Version=11.1.1.1.0]' due to error weblogic.application.ModuleException: Failed to load webapp: 'dms.war'.
weblogic.application.ModuleException: Failed to load webapp: 'dms.war'
        at weblogic.servlet.internal.WebAppModule.prepare(WebAppModule.java:395)
        at weblogic.application.internal.flow.ScopedModuleDriver.prepare(ScopedModuleDriver.java:180)
        at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:199)
        at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:518)
        at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
        at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:159)
        at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:47)
        at weblogic.application.internal.BaseDeployment$1.next(BaseDeployment.java:649)
        at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
        at weblogic.application.internal.BaseDeployment.prepare(BaseDeployment.java:191)
        at weblogic.application.internal.SingleModuleDeployment.prepare(SingleModuleDeployment.java:44)
        at weblogic.application.internal.DeploymentStateChecker.prepare(DeploymentStateChecker.java:154)
        at weblogic.deploy.internal.targetserver.AppContainerInvoker.prepare(AppContainerInvoker.java:60)
        at weblogic.deploy.internal.targetserver.AppDeployment.prepare(AppDeployment.java:144)
        at weblogic.management.deploy.internal.DeploymentAdapter$1.doPrepare(DeploymentAdapter.java:40)
        at weblogic.management.deploy.internal.DeploymentAdapter.prepare(DeploymentAdapter.java:191)
        at weblogic.management.deploy.internal.AppTransition$1.transitionApp(AppTransition.java:22)
        at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:261)
        at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:220)
        at weblogic.management.deploy.internal.ConfiguredDeployments.prepare(ConfiguredDeployments.java:166)
        at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:122)
        at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:181)
        at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:97)
        at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused By: weblogic.management.DeploymentException: Error: Unresolved Webapp Library references for "ServletContext@384044243[app:DMS Application module:dms.war path:/dms spec-version:2.5 version:11.1.1.1.0]", defined in weblogic.xml [Extension-Name: jstl, Specification-Version: 1.2, Implementation-Version: 1.2, exact-match: false]
        at weblogic.servlet.internal.WebAppServletContext.processWebAppLibraries(WebAppServletContext.java:2750)
        at weblogic.servlet.internal.WebAppServletContext.<init>(WebAppServletContext.java:416)
        at weblogic.servlet.internal.WebAppServletContext.<init>(WebAppServletContext.java:494)
        at weblogic.servlet.internal.HttpServer.loadWebApp(HttpServer.java:418)
        at weblogic.servlet.internal.WebAppModule.registerWebApp(WebAppModule.java:976)
        at weblogic.servlet.internal.WebAppModule.prepare(WebAppModule.java:384)
        at weblogic.application.internal.flow.ScopedModuleDriver.prepare(ScopedModuleDriver.java:180)
        at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:199)
        at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:518)
        at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
        at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:159)
        at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:47)
        at weblogic.application.internal.BaseDeployment$1.next(BaseDeployment.java:649)
        at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
        at weblogic.application.internal.BaseDeployment.prepare(BaseDeployment.java:191)
        at weblogic.application.internal.SingleModuleDeployment.prepare(SingleModuleDeployment.java:44)
        at weblogic.application.internal.DeploymentStateChecker.prepare(DeploymentStateChecker.java:154)
        at weblogic.deploy.internal.targetserver.AppContainerInvoker.prepare(AppContainerInvoker.java:60)
        at weblogic.deploy.internal.targetserver.AppDeployment.prepare(AppDeployment.java:144)
        at weblogic.management.deploy.internal.DeploymentAdapter$1.doPrepare(DeploymentAdapter.java:40)
        at weblogic.management.deploy.internal.DeploymentAdapter.prepare(DeploymentAdapter.java:191)
        at weblogic.management.deploy.internal.AppTransition$1.transitionApp(AppTransition.java:22)
        at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:261)
        at weblogic.management.deploy.internal.ConfiguredDeployments.transitionApps(ConfiguredDeployments.java:220)
        at weblogic.management.deploy.internal.ConfiguredDeployments.prepare(ConfiguredDeployments.java:166)
        at weblogic.management.deploy.internal.ConfiguredDeployments.deploy(ConfiguredDeployments.java:122)
        at weblogic.management.deploy.internal.DeploymentServerService.resume(DeploymentServerService.java:181)
        at weblogic.management.deploy.internal.DeploymentServerService.start(DeploymentServerService.java:97)
        at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
So search for "jstl" within the weblogic console in search bar, it is type of library, click on it and target it to the managed server where OWSM is running as weel. It was root cause in my case, somehow the library was not targeted to our WLS_WMS1 managed server. Now the server is back in RUNNING mode. Of course apply this in case of problem with SOA servers, target it to the cluster or exact nodes and it should work.
Still I don't know how the issue has been crated, I don't think that somebody removed it from deployment. Rather I think that somebody was applying patch or some artifacts to OSB or SOA managed server and this library was required as well, but as soon as we have separated WSM cluster, it was maybe assuming that it is running within OSB or SOA clusters and therefore didn't target the WSM cluster automatically. But this is just the idea :-))
Ladislav

Apps are still trial mode although I bought cloud membership yesterday.

I bought Creative Cloud Membership yesterday but apps are still asking serial number in trial mode.
Even I did not receive confirmation letter from Adobe. What should I do to use my membership without trial modes?
I am using Mac OSX 10.9.4 currently.

Hello AndySICHUN,
Please follow the steps and let us know via the thread you posted on https://forums.adobe.com/thread/1340720
Thank you.
Arnaud.

Full Creative Cloud membership apps start as trials?

I have a new, fully-paid Creative Cloud membership, converted from a prior Creative Cloud month-to-month single app membership.
And I've built a new box, exclusively for Creative Cloud apps and primarily video processing using Premier Pro CC.
Using Adobe Application Manager ( Adobe - Adobe Application Manager : For Windows : Adobe Application Manager -- which installs as Creative Cloud ) I've consolidated my CS single-use apps on two other computers and have installed Premier Pro CC on the new, Creative Cloud-only box.
So, after Premier Pro CC is installed, the Creative Cloud front end offers "Begin Trial" as the only way to start Premier Pro.
What gives? If I have a fully-paid CC membership, why am I being offered a "Trial" and am I going to be asked to "Buy" Premiere Pro CC when the trial's over?
Very confusing...

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

I tried update my software on iPhone4 but my apps started crashing and now after a restore my phone wont show up in my comp or itunes. can I set it up as new and get my old stuff back later?

I tried updating my phone to the iOS5 software. I was over the max capacity of the space in my phone so the uodate failed. After attempting this the apps in my phone wouldn't open. As soon as I click on them the screen would go blank and either stay black or go back to the home screen. Turning my phone off didn't work so the only choice I was able to find was to give my phone a hard reset. This action failed so next I backed up my files and restored my phone. NOW I'm stuck because the phone will not show in windows (xp) OR in iTunes.
My phone is now set in restore mode as to if I want to set it up as a new phone or back up from icloud or itunes, neither of the last two work. If I set up my phone as new, will I be able to reback up my phone to the previous data I had before I restored it? I really don't want to lose any pics or contacts I had.
I've been working on this for 5 hours!! I've been to every site and tried any and every tip I could from apple to fix the problem and have had NO success

If the device is not being detected in iTunes, has a different USB port or sync cable been tried? What about a reboot of the comptuer?
As for pictures/videos taken with the device, they are designed to be copied to a computer on a regular basis. Did you choose to not do this prior to attempting the update? They may be lost at this point (although they should be in the backup, but no guarantees).

Why apps shows in trial mode and want to put serial numer?

What i did:
1. Download Adobe Aplication Manager
2. Install it
3. Download all the apps
4. Launch app (f.e. Audition)
5. Trial window pop up
6. Click into get license
7. Login by adobe_id
8. then Serial Number windows pop up
I'm Creative Cloud member and it should works without any serial number... What's wrong?

Hi KamilRusi,
Based on your description it sounds like you are going through the proper steps. With the result you're getting, it sounds like a setting on your computer is perventing the software from activating properly and defaulting to entering a serial number. Please contact our technical support to assist you with troubleshooting to resolve the issue.
http://www.adobe.com/aboutadobe/contact.html
-Dave

Why have all my Adobe apps gone into trial mode although I have a subscription?

In the last day my Creative Cloud menu bar app on my Mac won't allow me to log in and all my apps now come up with a 30 day trial instead of opening normally. Has anyone had this problem? I need to solve it urgently.

I have the same problem. Situation is exactly as written in the document you linked here.
I can not deactivate the software as written in the solution description because a dialog box appears whcih says trial period is over.
Thanks for your helf

CC app starts in Trial mode after subscripion

Similar Messages

Maybe you are looking for