CC App states Download error on Apps page. Press retry to try again

On Mac 10.8.5
CC App states Download error on Apps page. Press retry to try again
Really frustrating. It worked for 2 days and since then I keep getting this error. There are no firewall issues etc.

Hi ParagonLtd,
Please try to apply the updates manually: http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Similar Messages

  • On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error  Press Retry to try again... (49)". How can I resolve this?

    On Creative Cloud,Photoshop CC Trial (or any other Adobe programs) does not download , States "Download error  Press Retry to try again... (49)". How can I resolve this?

    Try logging out of the CC Application and restarting your computer. Also, try running the CC app as an administrator.
    Benjamin

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • HELP:( Download Error: Press retry to try again or contact customer support.

    after i reinstall it,and I click on Apps, all it says is 'Download Error: Press retry to try again or contact customer support.' what can i do .Please help me .I saw that some of you tell to rename some folder but i can't find the folder.

    Creative Cloud "Download Error" message

  • Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

    Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

    disable running antivirus/firewall programs.

  • Download error. Press Retry to try again or contact customer support.

    Application manager doesn't load applications. How can I fix it?
    I tried this but doesn't work.
    download error. Press Retry to try again or contact customer support. (403)
    Thanks,

    Hi webarton,
    Please check the KB : http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html
    You might also want to check the suggestions on the thread : http://forums.adobe.com/thread/1156604
    Regards,
    Rave

  • I keep getting the error "Download Error. Press Retry or try again or contact customer suppor.(0)" when clicking on 'Apps' in the Creative Cloud program. Please help!

    Hey all,
    I keep getting this error when trying to use Adobe Creative Cloud. I only downloaded it today and I keep getting this download error. I have tried a few of the other solutions found and none seem to work. Sorry if there is an obvious fix but other solutions haven't worked for me
    I also keep getting this error. "Unable to reach Adobe Servers. Please check your internet connectivity, firewall settings, and then try again."
    Although I have no firewall enabled so...
    Thanks for the help!

    I had this problem with acrobat downloading.  I shut down the computer, restarted and it worked. 

  • Creative Cloud / Apps / Download Error: Press retry to try again or contact customer support

    Working fine on my other computer, same log-in and whatnot...

    Here is a link to a page with options near the bottom to help make contact by chat or phone:
    http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp

  • I got this message when I click on Apps at Creative Cloud (desktop version) : "Download Error. Press retry to try again or contact customer support."

    I've tryed lots of things.
    I've already reinstall my creative cloud, I've already clean my cache files, I've already restart my computer, I've already sign out and sign in again...
    nothing works.
    Please, someone know what else can I do?
    thanks a lot.

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud download error press retry to try again

    Hi All
    What's wrong here? Tried to google it. Nothing but few suggestion like "rename this file in Library > adobe > application support...." or "move the xxx.db...."
    TIA

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Download error. Press Retry to try again or contact customer support. (403)

    application manager won't load

    In MAC rename the below mentioned folders
    /Library/Application Support/Adobe/OOBE
    ~/Library/Application Support/Adobe/OOBE
    Reinstall Adobe Application manager from :http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438 it should work now.
    In Windows rename the below mentioned folders
    C:\Program Files (x86)\Common Files\Adobe\OOBE (on 64 bit OS)
    or
    C:\Program Files\Common Files\Adobe\OOBE (on 32 bit OS)
    C:\Users\(User_name)\AppData\Local\Adobe\OOBE
    Reinstall Adobe Application manager from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 it should work now.

  • Download error. press retry to try again or contact customer support. (49)

    I'm at 90% of downloading but I can't download all the way.

    use a different browser and/or different (wired) internet connection and/or a download manager.

  • Download error. press retry to try again or contact customer support. (-55)

    what is this. I cannot get around this error

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • "DOWNLOAD ERROR. - Press Retry to try again or contact customer support". Restart did not cut it. Wh

    Was sind meine Optionen?
    What's wrong? I need a solution

    Please take a look at this thread, and let us know if the solution works for you.  http://forums.adobe.com/message/5238856

  • CC apps tab-- 'Download Error'

    CC apps tab gives 'Download Error. Contact Customer support'. PS installed ok. Trying to install Bridge and can't get past the error screen, even from Bridge download page. Any ideas?

    Thank you for the pointers. Here's a more detailed description of the problem:
    Error: "Download Error. Press Retry to try again or contact customer support."
    Screenshot: CC Error
    OS: OS X Mavericks (10.9.4)
    Web Browser: NA, this is in the Creative Cloud application (the latest version, although the problem occurred in the previous version as well).
    Firewall: none.
    Antivirus: none.
    Has this worked before: Yes, many times.
    Changes: I was on a trip and using another computer. This only started happening when I rebooted my home computer (a Mid-2011 21.5'' iMac, 500GB internal SATA disk) and synced all of my files from the CC storage online.
    Admin account: Yes, I am using an administrator account.
    What was I doing: Nothing else, at the time. This was the first thing I tried (don't ask why).
    Other software: Yoink, Memory Clean, Dropbox, Skitch, Found, Google Drive, G-Key Profiler, Skydrive, Evernote, Google Chrome (running at the time of this problem).
    About my Computer: 4GB Memory, 500GB Internal SATA Hard Drive, with 300GB free. 2.5GHz Intel Core i5.

Maybe you are looking for

  • How do you print just an image from a page on MacBook Pro Safari

    I have just changed from windows to MacBook Pro and am trying to print just an image from a document.  On windows ....easy just click on image and print.  Not with MacBook pro, I have to print whole document.  Cannot find any way to print just the ph

  • Can't view trailers

    I can view the TV show previews OK, but when I try to view a movie trailer nothing happens.

  • Develop alv using for all entries

    Develop an Sales Document ALV Report .         Select the mentioned field from two tables using FOR ALL ENTRIES , display the output in ALV Format. Table Name 1     KNA1     General Data in Customer Master Fields     KUNNR           LAND1           E

  • Hi guys there is  a problem in my phone

    Hi in my iphone 5 the apps are nit downloading from app store and the updates are also not updating

  • Openscript with E-business R11i issue- Error occurred in Forms LT recorder

    Hi, When I try to record(load test script) on E-Business Suite R11i application, Openscript gives the following error popup during launching forms from inside E-Business application. Error occurred in Forms LT recorder When I finish recording, I noti