Cc desktop app crashs after language switch, cant be removed, cant be installed again

2nd big trouble after beeing in the c.cloud for some weeks now.. I haven't seen the Adobe.forums in all the years as a customer so often before as I did in the last weeks..
What did happen? I have swichted the language in the cc desktop app from German to English, because I need to download Photoshop in english.
During the download the app crashed. Now it is crashing immediately after launch. I can not uninstall it, the uninstaller crashs, I can not download/install a new version, this is crashing too.
System: OSX 10.9.4
This hint here:
CC Applications crash immediately after launch
..must be a bad joke, how should you access the settings if it crashs immediately..?
I have also tried these hints (exept no4), last time it helped, this time no success:
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Comment to No4): removing all Adobe software, using the cleaning tool and start again is no option at all, this is too time consuming and cant be the solution just to get this little app running again. This is Windows95ish.. format your harddrive and start again.. ...come on Adobe you could do better...

**UPDATE**
Called up Adobe Tech support for a 3rd time, and this time got someone who was willing to work with me on this. Since the past two times we've used the "Install Now" option in Creative Cloud Desktop to update the application, which usually leads to failure, we tried to dump the current install and start fresh with the desktop app. Uninstalling the CC Desktop doesn't remove any of the installed programs.
Do try this alternate method we:
Uninstalled Creative Cloud Desktop application
Restarted
Downloaded and installed the latest version of Creative Cloud Desktop at Free Creative Cloud | Download Adobe Creative Cloud free trial
Once it launched it took about 20 seconds to sync up with the applications I currently have installed, but recognized they were there, and indicated there were updates!
Ran all the updates
This is why I seldom take the first "no" as an answer...
I hope that this helps someone else out.
Stephen

Similar Messages

CC Desktop app crashes mid-installation

Hey,
I work in a post-production facility, and every time we need to install an update for CC, at least half of our machines experience problems with the CC Desktop App - most of the issues have to do with softwares not showing up as installed (even though they are), and hitting "install" again on those machines, removes user preferences. The bigger issue is when the Desktop App wont launch at all, or it launches but then crashes after a few seconds, with restart being the only way to bring it back.
Needless to say these issues are problematic, but since the internet is flooded with complains I assume you're already aware of them.
The bigger problem is this time around, one of the machines that had the Desktop App crash, didn't launch the app back after restart.
I tried following the recommended instructions, removed the app with the CC Cleaner tool, changed the OOBE folder name to OOBE.old, restarted the machine again and downloaded the newest version of CC installer from the Adobe website.
When trying to reinstall, the installer reaches the "Installing" phase and crashes (more like "disappears"), without giving any form of error massage.
I should note that the machine is a mac pro (running OS X 10.9), and that before running the reinstall I checked that no processes related to adobe were running and manually made sure the CC desktop app was completely removed. I also tried installing from different users but am getting the same results.
Have you seen this issue before? Is there something else I didn't try?
Or alternatively, can I somehow download offline installers for the latest update? Having access to offline installers would make our update process way easier, both on us and on our bandwidth (having to log in to different machines and download the same updates over and over again isn't the greatest way, especially while the desktop app is so unpredictable and still has major issues).
Thanks!
Michael

For people who might be having the same issue - I ended up half-solving this by copying over and replacing the entire CC Desktop App folder (under Applications > Utilities) from another machine that was working fine.
Now the Desktop Application is actually able to launch, but for some reason After Effects is stuck at 76% updating, giving an error message that AE needs to be closed before continuing. Thing is that AE is definitely not running - I made sure of that using both activity monitor and via the command line, and also tried restarting the machine, but am still getting the same error.
I than tried quitting the CC Desktop app and launching AE (which was obviously not updated), than chose "updates" from inside AE. It launched the old adobe application manager (the machine also has CS5 installed), and installed the updates from there, where everything seem to install fine with no problems.

Apps Crash after Launched

I recently purchased adobe creative cloud after upgrading to windows 8.1 pro on my labtop and desktop. I installed the apps on my desktop 1st and had no problems. The apps on my laptop however crash after launch. I have uninstalled and re installed them and have signed out and back in a number of times. Why won't they work?

>recently upgraded my operating system to 8.1 pro... and a 1 GB ATI radeon
OK... this is NOT about Cloud programs, but it IS about ATI and Win8.1 and a specific program not working with ANY driver I could find for the ATI card in my wife's computer http://forums.adobe.com/thread/1318710
After talking (email) with the advisor at the software company, I have ordered an nVidia card which will replace the ATI card she now has
I have NO idea if your problem is the same/similar... but that is what I am doing so she can get the latest Win8.1 updates

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Eek. Sounds like something in the app caused some serious software issues. You can try a hard reset, but I'd imagine you're probably going to have to do an iTunes restore to get it running right again.

CC desktop app crash on update

Why does the CC desktop app crash every time I try to update it? This is the error message -
We've encountered the following issues: Sorry, there seems to be a problem with the installation process (Error code A12E1) For troubleshooting tips, please visit our customer support page.
I did a chat that was of no help at all, basically told me how to downlod and install the app, which I've done too many times now. We are paying way too much for CC for issues (and service) like this.
Mac OS X 10.7.5, iMac 3.06 GHz Intel Core i3, 4 GB RAM

Hi Scott,
Was the A12E1 error when attempting to update the Creative Cloud app itself? I would test to see if the update fails when attempting the install it from a new admin account.
Create a new admin account with rights to administer the computer
10.7 - http://support.apple.com/kb/PH4600
Log out of your current account and into the newly created one
Attempt the update again. The Creative Cloud app can be launched from the Applications folder if needed
If this works you can log back into your original account but it may be an indication that permissions are not fully correct on the account.
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Mail.app crashes after Tiger upgrade

Hey! I have had trouble with mail.app crashing after I upgraded to Tiger v 10.4.6
I have tried reinstalling Tiger since and have all the updates to 10.4.9
The mail.app still crashes even after repairing disk permissions and disk...
Please, if anyone can decode this, help!
Thanks!
Lacey
Date/Time: 2007-06-04 17:31:46.356 -0500
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [91]
Version: 2.1 (752)
Build Version: 22
Project Name: MailViewer
Source Version: 7520000
PID: 351
Thread: 1
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc6a3b3ac
Thread 0:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1 Crashed:
0 ...entSemanticMappingFramework 0x97612a08 LSMMapCounter::LSMMapCounter[unified](LSMReadFileDesc*, LSMWordTable*, long) + 1088
1 ...entSemanticMappingFramework 0x97617184 LSMTrainingMap::LSMTrainingMap[unified](__LSMMap*, __CFURL const*, long) + 200
2 ...entSemanticMappingFramework 0x976167fc LSMMapLoadWithOptions + 212
3 com.apple.MessageFramework 0x9a35f8ac JunkMailGlobalMap + 148
4 com.apple.MessageFramework 0x9a3b860c MFJunkMailLevelForString + 48
5 com.apple.MessageFramework 0x9a31614c -[MessageCriterion _evaluateJunkMailCriterion:] + 968
6 com.apple.MessageFramework 0x9a313c0c -[MessageCriterion doesMessageSatisfyCriterion:] + 368
7 com.apple.MessageFramework 0x9a313888 -[MessageRule doesMessageSatisfyCriteria:] + 160
8 com.apple.MessageFramework 0x9a3135a0 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 444
9 com.apple.MessageFramework 0x9a31335c +[MessageRouter colorForMessage:highlightTextUsingColor:] + 96
10 com.apple.MessageFramework 0x9a2fe36c -[MessageStore(MessageFrameworkOnly) updateMessages:updateColor:updateNumberOfAttachments:] + 592
11 com.apple.MessageFramework 0x9a2f20b4 -[LibraryStore openSynchronouslyUpdatingMetadata:] + 448
12 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
13 com.apple.Foundation 0x92bdcc94 -[NSInvocation invoke] + 944
14 com.apple.MessageFramework 0x9a2e8800 -[MonitoredInvocation invoke] + 144
15 com.apple.MessageFramework 0x9a2f1e80 -[InvocationQueue _drainQueue] + 416
16 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
17 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf0170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf00a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95726e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 1 crashed with PPC Thread State 64:
srr0: 0x0000000097612a08 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x24444224 xer: 0x0000000020000004 lr: 0x0000000097612990 ctr: 0x0000000090001748
r0: 0x00000000705bb0c0 r1: 0x00000000f0100e40 r2: 0x0000000005346000 r3: 0x00000000046a0520
r4: 0x00000000f0100eb0 r5: 0x00000000f0100ea0 r6: 0x0000000000000001 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x00000000f0100ea0 r10: 0x0000000000001000 r11: 0x00000000a0006208
r12: 0x0000000090001748 r13: 0x0000000000000001 r14: 0x000000000464b390 r15: 0x000000000461ab70
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x00000000aa2d33e4 r19: 0x00000000f0100ec4
r20: 0x0000000004664694 r21: 0x00000000046a0520 r22: 0x00000000f0100f60 r23: 0x0000000000000000
r24: 0x00000000f0100e80 r25: 0x0000000004664690 r26: 0x00000000705bd4eb r27: 0x0000000000000000
r28: 0x00000000046646bc r29: 0x00000000c16f53ac r30: 0x00000000f0100e40 r31: 0x00000000976170c4
Binary Images Description:
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0x931ce000 - 0x9321dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324b000 - 0x93268fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93773000 - 0x93773fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93775000 - 0x93da8fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94135000 - 0x941a7fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e0000 - 0x942a4fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f6000 - 0x942f6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945b4fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945f9000 - 0x9463efff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946c5000 - 0x946e1fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x946f5000 - 0x94739fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9475d000 - 0x9476cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94774000 - 0x94781fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947c7000 - 0x947e0fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94d8e000 - 0x94ebefff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f50000 - 0x94f5ffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f67000 - 0x94f94fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f9b000 - 0x94fabfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94faf000 - 0x94fdefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fee000 - 0x9500bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95724000 - 0x957b2fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9580e000 - 0x958a4fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x958e1000 - 0x95bedfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95d76000 - 0x95d9ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95da7000 - 0x95e23fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95fcb000 - 0x95ffdfff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96f7e000 - 0x96f9dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9760e000 - 0x97633fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x980b7000 - 0x980c5fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x982d6000 - 0x983a7fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x98424000 - 0x98424fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9859d000 - 0x985b5fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98972000 - 0x989b5fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x989db000 - 0x98a02fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98b2c000 - 0x98b6ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a2c2000 - 0x9a2cdfff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a2d8000 - 0x9a431fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook6,5, BootROM 4.8.7f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 512 MB
Graphics: ATI Mobility Radeon 9200, ATY,RV280M9+, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J7, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-825
Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
iBook G4 Mac OS X (10.4.9)

Hi laceydanielle.
It seems that the junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now.

IPad apps crash after installing iOS 4.2

After i installed iOS 4.2 almost any app crashes after a few minutes to the home screen and changes arent saved yet. Some apps handle it a bit longer, some crash right after a minute or so.
Any idea why or what to do?

Try the recommendations on page 170:
http://support.apple.com/manuals/#ipad

No 4G, Goggle location service and Amazon app crashes after 10/13 update.

No 4G , Google location service and Amazon app crashes after 10/13 update. I had no issues after the March update, but now sorry to have downloaded this one which was intended to "fix" issued encountered with the March update.

Epharoah,
No 4G? Apps crashing? This doesn't sound normal for any device. What make/model phone do you have? Please share details so we can assist further. Thanks.
ErinW_VZW
Follow us on Twitter @VZWSupport

EBay app crashes after scrolling

The eBay app crashes after I try to scroll down from the "Selling" list.
Anyone else?

Also, when I delete it from both the iPhone and iTunes "applications" and "Get App" again, it says I have already purchased it, and to download it again for free, press OK.
Where is the "plist" file that tells iTunes that this app exists when I have deleted it?

IPhone 4s with ios6 all apps crashing after opening

iPhone 4s with ios6 all apps crashing after opening. Yesterday my phone started to crash. Everytime i started whatsapp or others, it stars working at first than goes back main screen. Resetted the device by pushing home and lock buttons. Nothing happened. Tried to format and it's worked again. But i don't want to set my phone from beginning. When i restored from backups nothing happened. Only hard format fixed. what else can i do with this situation ?

@alperkilislioglu,
Try restoring it but set it up as a new iPhone this time. If that does not work then bring it to Apple.

Mail.app crashes after migrating

i migrated from MBP to new MBP retina with SSD . Since then Mail.app crashes after 10 seconds.
i tried:
clean cashes
repair permissions
empried Container in Lib
Prefs in Lib
nothing worked ,
deleted everydata related to mail and started with a naked mail....
didn´t work....
any possibillity to download mail.app again ? ?
Thanks
Alex

Problem solved !
Restart while holding cmd R (Oh i miss the apple logo here)
After OSX utilities shows up in the top menue bar click terminal
type : resetpassword
hit return
select your system HD
Type your old password
click reset
click reset home folder permissions & ACLs
wait until your mac is finished
close all windows and restart

Apple apps crashing after clean install

After having massive problems with fast user switching I did a complete clean install of my system a few months ago. Worked fine at first, but after a while I began to experience new problems.
Here's the pattern: after I power on and boot up and open a few applications, within the first 10 minutes one of the apps will hang up with the spinning beach ball. In Force Quit the app is "not responding", so I force quit. The app disappears from the list, but is still showing as running in the dock and the app's window is still visible. I return to Force Quit, the app is back on the list and still "not responding", force quit a second time and then the program closes. From there, the other programs won't respond, and when I try to restart everything closes and it gets down to the point of the menu bar disappearing but won't complete the restart. I have to press the power button, forcing the shutdown. I power back up, and everything works properly now. Once I eventually shut the computer down, though, this whole chain of events repeats itself every time I power back up.
The one common thread is that it's always an Apple app that crashes...I've had it happen with the Finder, TextEdit, iCal, Mail, Safari, Address Book, and Logic Pro. Sometimes there's a Rescued Items folder in the trash with a file from the crashed app, sometimes not.
I did the usual troubleshooting (repaired permissions, ran DiskWarrior), even tried installing the 10.4.8 update again from the combo updater, made no difference.
What's going on here? (and please don't suggest to just leave it powered on all the time...)
Thanks,
Mike

Thanks for the further suggestions.
I ran a hardware test, and everything comes out fine. The only change to my setup over the last year has been swapping out the one hard drive, which is mostly a storage archive and would not be causing these problems.
Looking at the crash log for Logic, here is a consistent problem that must be from the kernel panics that happen intermittently when quitting Logic Audio:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0xfffeff20 objcmsgSendrtp + 32
1 com.apple.AppKit 0x93799dd0 -[NSTableView _drawContentsAtRow:column:clipRect:] + 252
2 com.apple.AppKit 0x93799854 -[NSTableView drawRow:clipRect:] + 220
3 com.apple.AppKit 0x93799610 -[NSTableView drawRowIndexes:clipRect:] + 108
4 com.apple.prokit 0x962c2b94 NSProApplicationLoad + 50680
5 com.apple.prokit 0x962c2634 NSProApplicationLoad + 49304
6 com.apple.AppKit 0x9372d858 -[NSView _drawRect:clip:] + 2128
7 com.apple.AppKit 0x9372ce18 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 404
8 com.apple.AppKit 0x9372fb60 _recursiveDisplayInRect2 + 84
9 com.apple.CoreFoundation 0x907ec3c4 CFArrayApplyFunction + 416
10 com.apple.AppKit 0x9372cf2c -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 680
11 com.apple.AppKit 0x9372c3e0 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 196
12 com.apple.AppKit 0x9372c9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
13 com.apple.AppKit 0x9372c9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
14 com.apple.AppKit 0x9372c9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
15 com.apple.AppKit 0x9372c9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
16 com.apple.AppKit 0x9372c9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
17 com.apple.AppKit 0x9372c9a8 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1676
18 com.apple.AppKit 0x9374d044 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 192
19 com.apple.prokit 0x962d4800 NSProApplicationLoad + 123492
20 com.apple.AppKit 0x93726054 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 384
21 com.apple.AppKit 0x9371b348 -[NSView displayIfNeeded] + 248
22 com.apple.AppKit 0x9371b1b8 -[NSWindow displayIfNeeded] + 180
23 com.apple.AppKit 0x9371b064 _handleWindowNeedsDisplay + 200
24 com.apple.CoreFoundation 0x907dc73c __CFRunLoopDoObservers + 352
25 com.apple.CoreFoundation 0x907dc9dc __CFRunLoopRun + 420
26 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
27 com.apple.HIToolbox 0x93205740 RunCurrentEventLoopInMode + 264
28 com.apple.HIToolbox 0x93204d4c ReceiveNextEventCommon + 244
29 com.apple.HIToolbox 0x93249ee4 AcquireNextEventInMode + 72
30 com.apple.HIToolbox 0x93249cd4 RunApplicationEventLoop + 132
31 com.apple.logic.pro 0x001e99a4 0x1000 + 2001316
32 com.apple.logic.pro 0x0000bcd4 0x1000 + 44244
33 com.apple.logic.pro 0x00003584 0x1000 + 9604
34 com.apple.logic.pro 0x0000342c 0x1000 + 9260
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff20 srr1: 0x100000000200f930 vrsave: 0x0000000000000000
cr: 0x44822224 xer: 0x0000000020000000 lr: 0x0000000093799dd0 ctr: 0x000000009379a378
r0: 0x0000000040271c10 r1: 0x00000000bfffdca0 r2: 0x0000000000000000 r3: 0x000000000d427930
r4: 0x0000000090ab7a04 r5: 0x000000000d88bb30 r6: 0x000000000cede5f0 r7: 0x0000000000000000
r8: 0x0000000041600000 r9: 0x000000000d88bb30 r10: 0x000000009004380c r11: 0x000000006f557a04
r12: 0x00000000018f141b r13: 0x0000000000000000 r14: 0x00000000bfffe890 r15: 0x0000000000000001
r16: 0x000000000da6e350 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x00000000a62a2690 r21: 0x00000000ffffffff r22: 0x00000000bfffe004 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x000000000d88bb30 r27: 0x0000000000000000
r28: 0x0000000000000000 r29: 0x000000000cede5f0 r30: 0x00000000a37186cc r31: 0x0000000093799cd4
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x72636573
Thread 0 Crashed:
It's all greek to me...can anyone interpret?
Thanks,
Mike

CC desktop app crashes on sign in. Unable to launch any CC applications .

I'm having a problem with the Creative Cloud desktop app. It keeps crashing when I enter my Adobe ID to sign in. If I try to launch any of the CC applications, the Adobe Application Manager opens with a "Sign In Required" message. When I attempt the sign in from AAM, that crashes as well. I am unable to use any Adobe products on my laptop right now. This all happened after running a string of updates.
Here is some system info:
MacBook Pro 2011
2.2 i7, 16GB, 512GB SSD
OS X 10.8.4
And a few things that I have tried:
Uninstalled and reinstalled Creative Cloud Desktop.
Changed Adobe ID password.
Trashed CC Desktop preferences.
Trashed all other Adobe preferences.
Rebooted.
One thing that did get it working was creating a new user account and signing in under the new account. But when I log back in to my personal user account It requires another Adobe ID sign in and nothing works.
Any ideas?
Thanks

Hi Paul Zadie,
Please rename OOBE to OOBE.old
Location
Macintosh HD--->Computer--->library--->Application Support--->Adobe--->OOBE
After renaming it you can login to www.creative.adobe.com and from the tab 'download center' download and install 'Adobe creative cloud'
Thanks
Kapil

Creative Cloud Desktop App Crash on Mac

Over the past several weeks, I've been experiencing major crashes across my CC Applications. I've traced it back to a crash of the Creative Cloud Desktop App - apparently if this crashes, none of my CC apps can be loaded.
Whenever it happens, I try restarting to no avail and then end up having to use the CC Cleaner Tool and re-install the Desktop App. Having done this multiple times now, I'm starting to get annoyed at the lost productivity. Is there something I can do to fix this, or is the CC Desktop app just buggy?
I don't know if I can run everything if I just uninstall it, but I like the centralized updating feature, so I would prefer to keep it.
Any help appreciated.
Info:
Current Version of CC - all apps up to date (mostly using AE and PP)
Mac Pro Tower, Mid 2010
2x2.4ghz Quad Xeon
ATI Radeon HD 5770
14GB 1066 DDR3
OS X 10.7.5

Thanks for this. In the Cleaner App, I only saw Application Manager for OS 10.6 (other than my installed CC apps). I cleaned this one only. However after restarting, athough the cleaner said the uninstall was successful, I could not find any log file for the Cleaner App. I still reinstalled the CC Desktop App, but with the same results.
Do I need to uninstall ALL the CC apps?
Thanks again.

Creative Cloud Desktop App crashes on new Mac Pro 2013

After using Migration Assistant to move apps from my 2010 MBP to a new Mac Pro 6,1 (OSX 10.9.1), I find that the Creative Cloud Desktop App consistently crashes right after entering my ID and password (whether started as a menu bar item or separate window). I have uninstalled and reinstalled several times with the same result. Below is a partial crashdump (I have the complete listing available):
Process:         Creative Cloud [541]
Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier:      com.adobe.acc.AdobeCreativeCloud
Version:         1.4.0.348 (???)
Code Type:       X86 (Native)
Parent Process: launchd [159]
Responsible:     Creative Cloud [541]
User ID:         501
Date/Time:       2014-02-12 09:01:44.196 -0500
OS Version:      Mac OS X 10.9.1 (13B4116)
Report Version: 11
Anonymous UUID: 62963EDC-D8F8-8862-AD7C-BC6179E3E2DC
Crashed Thread: 31
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSXMLDocument initWithXMLString:options:error:]: nil argument'

Thanks for this. In the Cleaner App, I only saw Application Manager for OS 10.6 (other than my installed CC apps). I cleaned this one only. However after restarting, athough the cleaner said the uninstall was successful, I could not find any log file for the Cleaner App. I still reinstalled the CC Desktop App, but with the same results.
Do I need to uninstall ALL the CC apps?
Thanks again.

Cc desktop app crashs after language switch, cant be removed, cant be installed again

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