CC Desktop App doesn't recognise installed apps

Using Windows 7 I have installed CC Desktop App and then installed several apps including Photoshop CC, Lightroom 5, etc. When I was installing everthing the desktop app recognised that it had installed all the apps, but since reboot it now thinks I haven't installed any apps, so I'm not getting updates. The Home tab still shows when I installed everything, but when I click on the Apps tab it says I haven't installed anything yet.
Worked fine on my Macbook Pro, but although the apps I've installed on Windows 7 PC are ok, the CC desktop app is not working properly.

Thanks for the suggestion. I went and uninstalled the CC desktop App and simply tried re-installing it as a first step (prior to using the cleaner tool). When I reinstalled everything was fine. It recognised the apps I have installed, until...
I changed the preferences in the CC desktop app to International English and suddenly I had no apps installed again! Switched it back to North American English and they reappear! That would be a bug.

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