CC desktop app empty

uninstalled reinstalled and still empty

The same problem occurred to me today.
A Creative Cloud App message that updates were available.
When opening the CC app panel it was initially blank. Then when I moved the mouse over the panel, just two buttons appeared out of nowhere: Install / Close.
The rest of the panel still remained blank.
Renaming opm_old.db as described by Gurleen_K then fixed it. Thank you for that!
A bit disconcerting that this known problem from February still occurs, while the CC app was updated several times in the meantime.
While the workaround may be peanuts for a computer literate, some people would not even be able to locate their appdata folder (because it's hidden by default)....

Similar Messages

  • Creative Cloud desktop app totally empty - not even Preferences...?

    I have from before Production Premium CS6 and Lightroom 4 installed on my computer (Windows 7 64-bit, 16GB RAM).
    I joined then CC Photography Package and after login to my account I went to the DL section to download one of the programs and install it. The Creative cloud desktop app is installed, but it is empty. Not only is there neither a Photoshop CC nor a Lightroom 5 there, there's no menu and if I try to determine the app version as in http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html - there's not even a Preferences to select...
    I get no error message, and going to the Download center and trying to download Photosgop or Lightroom just gets me a blink of "waiting for creative.adobe.com..." and then focus is changed to the empty Creative Cloud desktop app.
    Checking my account I can see that both my product licences for CS6/LR4 are there, as is my CC Photography package.
    I can add that I have restarted the system, reinstalled the Creative Cloud app and tried other things I can think of. But I still only get an empty Creative Cloud app, without a possibility to login to my Adobe account.

    Here's from the PDApp.log:
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Successfully opened opm session, db location:C:\Users\Tommy\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | OPMWrapper allocation succeeded
    12/29/13 19:03:21:510 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | This product version is for GM
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | URL retreived from dispatchlib https://ims-prod06.adobelogin.com
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Created IMSLib instance with LEID:GM and endpoint:https://ims-prod06.adobelogin.com
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | No Record found for the input fields in opm_getValueForKey
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib_OPMWrapper |  |  | 19248 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
    12/29/13 19:03:21:514 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Failed get proxy credentials from local store while creating IMSLib Ex instance ...
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Performing registeration of client to group
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing IMS_registerClientToGroup..
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Performing opm_getRecords...
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | returning size of value as:12 in opm_getValueForKey
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey
    12/29/13 19:03:21:515 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Registered Client to group successfully!
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Performing fetch default user for clientID...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing fetchDefaultUserInfoForClientId...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | OPM |  |  | 19248 | No Record found for the input fields in opm_getValueForKey
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib_OPMWrapper |  |  | 19248 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:CSServiceMap key:ACCC_CS7
    12/29/13 19:03:21:516 | [WARN] |  | ASU | OPM | IMSLibHelper |  |  | 19248 | Failed in fetching default user id for the service, while processing fetchDefaultUserGUIDForClientID
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Failed to get default user for clientId in fetchDefaultUserInfoForClientId...
    12/29/13 19:03:21:516 | [WARN] |  | ASU | OPM | P7Native |  |  | 19248 | failed in IMSLib's fetchDefaultUserInfoForClientId function, in getDefaultUserForClientId
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | IMSLib |  |  | 19248 | Performing releaseData...
    12/29/13 19:03:21:516 | [INFO] |  | ASU | OPM | P7Native |  |  | 19248 | Unable to find default user for client_id: ACCC_CS7

  • OSX 10.8.5 CC Desktop App window empty

    Hi,
    I have the following problem. I used After Effects CC for a customer project and wantet to browse the text animation presets. The system told me, that Bridge is not installed. After logging in at the Adobe CC homepage and clicking on the download button for Bridge I got the message: Unknown Server Error.
    I than followed the steps on the adobe page to solve the problem and updatet the CC desktop app to the newest version. After that the app window simply stays complete empty / blank. Several restarts, deinstallation and reinstallation of the desktop app did not help. The window is still empty.
    When I now click on the Bridge download button and accept opening with CreativeCloud(URIHandler) with another click, nothing happens. The window is empty and I cannot install anything.
    I also tried the second solution on the CC page with deleting the opm.db file in the folder: Library/Application Support/Adobe/OOBE
    But unfortunately there is no file with that name...?
    The system, java etc. is also updatet to the latest versions
    Please help.

    Thanks for the reply.
    I have quit and reopened the cc app several times without success.
    Meanwhile I deleted the complete OOBE folder, deinstalled the CC application and installed again. Nothing changed.
    When I turn off networking, the app works like expected and I can see the relevant menue with all menue points. But without network I cannot use them. When I turn on internet access again, the window remains blank after searching and probably finding network.
    At the moment I cannot launch any CC application because the system identifies me as a test-user - at least that is what I think. If I could login using the cc desktop app, the programs should start as normal. But unfortunately the window is still blank.

  • CC Desktop app does not populate with apps, just an empty window. I have reinstalled with no luck.

    Unable to download any CC content since the CC desktop app does not show any available. The app worked for a while and I did download some programs but now it isn't working at all. Is there a fix for this or another way to download apps, specifically Encore?

    Hi there, are you still experiencing this problem with the crossword app? From your post I'm assuming that it is an intermittent problem and the app prints OK some days but not on others? Is that correct?
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • The CC desktop app is completelly "empty", no menue - no programs/apps

    Why can't I see any apps (not even the menue) in this CC desktop app?

    Hi Mikael,
    You can follow the discussion: creative cloud is blank window why? where this issues is already discussed and stands resolved.
    You can also follow the article: Black Screen at Sign-in | Creative Cloud Desktop app where all the steps are mentioned to get this issue fixed.
    Do let us know if it works or not.
    Thanks,
    Ratandeep Arora

  • My Creative Cloud Desktop App says that apps are installed that aren't.

    Important thing to note: I system restored yesterday, which removed the programs that I had installed the day before.
    After my earlier discussion received no answer, I searched for more solutions and found one from only two weeks ago that now suggested that the OOBE folder I was renaming was not the correct one. I should go into Program Files/Common Files/Adobe and rename the OOBE folder there to OOBE_old. While I'm searching for this I'm on the phone with a customer service representative I annoyingly cannot remember the name of who is asking for remote control of my computer, which I am loathe to give him, obviously. So I tell him that I'm in the process of executing this solution which he says is fine. So, I execute the solution and finally, the Creative Cloud Desktop App does not launch with a blank screen! It actually asks for my username and password! I enter it and get to the normal page where it has the list of installed apps etc. Except, there is no trace of those installed apps on my computer, indeed, the Creative Cloud Files folder is empty. They are not in my list of installed programs. Because, of course, they were removed yesterday by the System Restore. But, it now does not give me the option to reinstall it. I tell the customer service representative this. Then, the customer service representative hangs up on me. Hangs up on me.
    I still don't have a solution, and the man who could have given me one clearly did not deign to do so. Is he representative of your customer service?
    I more care about this problem, to be perfectly honest.

    For the benefit of anyone who experiences the same problems as me, this is what I did to solve it:
    I executed the Adobe CleanerTool to wipe Creative Cloud. Then I executed it again to wipe all evidence of Creative Cloud apps. Now! It works! No thanks to the customer service.

  • No Apps icon showing in CC desktop app(Creative Cloud download)

    Proceeding from a downloaded file to Adobe Creative, execute open file, file registers empty
    Confused

    Hi Kg58,
    Please uninstall CC desktop and install again:
    1. Go to Applications/Utilities/Adobe Installers and uninstall Creative Cloud desktop
    For Windows : Control Panel\Programs\Programs and Features
    2. Navigate to Applications/Utilities and look for CC Desktop app folder and move it to trash.
    For Windows, uninstall the  CC desk top App from: Control Panel\Programs\Programs and Features
    3. Run the CC cleaner tool and look for any traces of AAM. If present remove it: http://www.adobe.com/support/contact/cscleanertool.html
    4. Navigate to Libraray/Application Support/Adobe/OOBE and rename to OOBE.old
    For Windows: C:\Program  x 86 Files\Common Files\Adobe\OOBE to OOBE.OLD
    5. Download and install CC desktop from the mentioned link:https://creative.adobe.com/products/creative-cloud
    Please let us know whether it worked. You may contact Adobe Support if required
    http://www.adobe.com/in/company/contact.html
    Regards,
    Rajshree

  • Cannot install Creative Cloud desktop app. It just freezes at a certain point.

    I have a brand new machine running Windows 8.1. I don't know much about specs, so if you need more information on my setup, please tell me where to find it.
    I cannot install the Creative Cloud desktop app. It just freezes at a certain point. I had this problem many months ago. I had a chat with someone from Adobe, and they had no clue what it was. I then called in and the phone was basically passed around from person to person trying to figure out what the issue was. They took over my screen, they tried all of the stuff that I read in the forums. Eventually I asked for the highest up person in the office and that person found a workaround that has been working for all these months.
    However, now that I tried to update the Creative Cloud desktop app, the update froze around 40-50% each time, so I uninstalled the Creative Cloud desktop app, then tried to reinstall it. Now I have the same problem that I had many months ago where when I double click on CreativeCloudSet-Up, and it says it's downloading, it freezes very early on and just sits there. No error message, just sits there forever until I kill the process. I can't even cancel it properly.
    I have very slow internet. I don't know if that has anything to do with it, but I've been downloading all the CC apps directly from the internet, but since I'm paying nearly $60 a month, I'd really like to have the CC desktop app. I'm sick of downloading each update manually off of websites.
    I have read every thread, empty or packed full of replies, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think that paying $60 a month should require me to fiddle with a bunch of files and cleaners, etc. I can't believe this problem has not been solved yet.
    Could it have something to do with my computer? Or is my internet provider blocking something from Adobe? I have no idea and I'm honestly so frustrated. I come home from work everyday and spend the rest of the night trying to fix this issue, and I'm sick of it. I won't call in again, since it was a disaster last time. I was on the line for over 4 hours, and they still didn't properly solve the problem.
    I am 100% desperate and tired of this.

    Nothing? Is there no solution to my problem? Do I have no other option other than to cancel my subscription? Pirating Adobe's software would cause me a lot less hassle than this, and that's not the way it should be.

  • Deploying Java Desktop App using executable JAR files

    Hi there.
    Today I am very optimistic about java. I am a beginner, and I had tried (in my few free time) to understand how to deploy java desktop apps.
    I am using the lattest NetBeans IDE to do the programming and it is very very fast and optimized.
    Going to the point, I tried some time ago to deploy an application (made with this IDE) using JAR files, but even though the application run well on my IDE, when I packed it, it rised an error saying that
    java.lang.NoClassDefFoundError: org/netbeans/lib/awtextra/AbsoluteLayout
    I was using an absolute layout on my JFrame forms and this AbsoluteLayout is provided by netbeans and not by the normal SDK.
    I then looked for the absolute layout class and found a jar file in the following path:
    C:\netbeans\modules\ext\AbsoluteLayout.jar
    So I mounted the Jar file in my File Systems and then added the contents of the file to myApp.Jar file.
    I used the automated Jar Recipe Packaging feature of netbeans, that is why I needed to mount the AbsoluteLayout.jar file into my file systems.
    Now it runs fine by just right clicking the MyApp.jar file from Windows Explorer.
    In a next reply to this topic I will include some sample code so that anybody requiring to do such implementation can take this for help.
    Regards!
    JN

    Well,
    I will take some time here to show the basic source code and procedure to create a desktop application, pack it up in a Jar file for deployment, add other classes or jars to the deployment jar file and finally open the jar file as an executable. This applies for either windows and linux environments.
    Take in count i am using Netbeans IDE 3.x (3.5)
    First I open the IDE and create a new project called MyDesktopApp. This is done by going to the menu Project / Project Manager. Then click on the New button and specify the project name and click on OK.
    At this point, the Filesystems tab in the project explorer is empty. So I mount a directory to store myDesktopApp in it. I selected c:\MyDesktopApp but you can select any name you want.
    To mount the directory you follow these steps:
    1. Right-click on File Systems
    2. From the contextual menu select Mount > Local Directory
    3. In the filechooser window, you just browse it and SELECT the directory to mount. Be aware that you can even create the directory on this window. Do not enter (double-click) into the directory you want to mount, just select it and click on finish...
    4.Then the directory entry appears under the filesystems node of the project explorer.
    Now you have to create your application. You can either create a package (special configured and tracked directory) or you can create the clases directly inside the directory. For tidy project, I will create the package.
    To create the package follow these instructions:
    1. Right-click on the mounted directory and from the contextual menu select New > Java Package
    2. In the New Wizard - Java Package window, type the package name and click on finish. I use the "MyDesktopApp" as package name.
    OK. Now the package is created under the mounted directory. Now we have to create the Main Class. In this case I will use a JFRAME as the main class but you can create any class you want.
    To create the JFRAME as main class follow these steps:
    1. Right click on the java package you just created and select New>JFRAME from the contextual menu. If you do not see the JFRAME option on the NEW sub menu you will have to select the All Templates option. I explain the All Templates option now on, it will be easier to use the JFRAME if available. Once you use JFRAME with the all templates then the JFRAME will show up in further NEW usage.
    2. So finally we used the All Templates, and you select the Java GUI Forms > JFRAME form option and click on NEXT.
    3. Give it a name. (I used MyDesktopAppFrm) and click on finish. Be aware you can set advanced options by clicking on next. But for the purposes of this topic we will use default options so click on FINISH
    4. A new JFRAME form appears inside your package. Right click on the form and select Set layout > Absolute Layout.
    5. Add some controls and code. I added a label and a button. And coded the ActionPerformed event of the button to say hello! on the label. this is up to you. The code just looks as follows:
    private void jButton1ActionPerformed(java.awt.event.ActionEvent evt) {
    // Add your handling code here:
    jLabel1.setText("Hello folks!");
    6. Compile and execute the form.
    Let's say this is our Desktop Application. Now We will pack it in a Jar in two steps...
    A. Create a JAR file (Recipe)
    1. Right-click on your package and select New > All Tempaltes (Long Route) You can also select New > JAR Recipe if available.
    2. On the New Wizard Window, choose the JAR ARchives > JAR Recipe template and click on NEXT
    3. I used MyDesktopApp as the file name and Defaults and then click on Next.
    4. Specify the JAR Contents. Select the Package (not the mounted folder) from the mounted file system and click on add and then click on NEXT twice...
    5. On the JAR Manifest window, click on GENERATE
    6. Edit the manifest in the window to add the following code:
    Main-Class: MyDesktopApp.MyDesktopAppFrm
    7. Ensure the Main-Class definition is the same as your java package and JFRAME name. Click on FINISH
    8. At this point we have a jar file in your project directory but this file wont run because it is missing some Netbeans clases that we will add in the next set of steps... Just to check, compile the file (right click on the JAR file and compile) and try to execute. It must compile but must not execute.(well if it executes you are done. It may execute if you did not set the lay out of the form as AbsoluteLayout)
    B. Add the AbsoluteLayOut to the JAR
    1. Right click on File Systems and select Mount > Archive Files
    2. Look for your netbeans installation folder and select the following file:
    .../netbeans/modules/ext/AbsoluteLayout.jar
    3. Click on finish
    4. Now the JAR File is mounted in the file systems.
    5. Right-click on your MyDesktopApp.JAR file and select properties.
    6. Look for the contents property click once on it and then on its elipsis button [...]
    7. From the FileSystems box in the Contents window, select the AbsoluteLayOut file and click on Add
    8. Then the system asks you if you are sure. Of course you are so click OK. (If not sure, just read the message text and click OK...:-))
    9. Click on OK
    10. Compile your JAR Recipe (right click on it and Compile)
    11. Now you must be able to run the file by right clicking it and EXECUTE.
    12. Also you must be able to run the file by double clicking the file from a Windows Explorer. You may receive a message asking to select the program to run the file with. You must browse and select the Javaw.exe file in the bin directory of your Java RUn Time installation. This is typically located at C:\j2sdk1.4.0_01\jre\bin or something like that. Use the File-Search feature of window to locate the JAVAW.exe file if needed.
    I hope this long explanation helps somebody to deploy Java Desktop applications. Please reply the message if it helps you just to know it was useful.
    Thanks for your time....
    JN

  • Creative Cloud Desktop keeps empty

    Hello,
    after several test the Creative Cloud Desktop app keep empty. (Picture below)
    I' am using W7 Pro 64-bit
    I´have tried updating Air and Flashplayer to latest edition (same result)
    Tried the installation as Administrator (same result)
    Deactivated the antivirus and Firewall (same result)
    Thank you for any help

    I finally solved the Problem! using the Guidline from Arpit Kapoor found in this discussion
    http://forums.adobe.com/message/5419870

  • Desktop App generator general question

    So I'm trying out the Desktop Application generator NetBeans feature and having an issue. For the automatically generated File menu, I use the Netbeans "Set Action" feature for a menu item. It generates an empty method in the main class (as well as the (locked) listener code in the GUI class). How can I get my GUI instance from the main class when the GUI is set up to be instantiated as follows: show(new DesktopApplication2View(this));

    I want the changes to affect the present GUI (auto generated with the netBeans desktop application feature) in which a SingleFrameApplication class is inherited by the main class. I'm just following netBeans's desktop app framework here. So I've tried working with the getMainFrame() method of the SingleFrameApplication class which returns a JFrame, type casting it to my DesktopApplication2View (GUI class (or boundary class, right?)), but DesktopApplication2View isn't a JFrame, it's a FrameView. So, my question basically is:
    if my gui is instantiated using this netbeans desktopapp framework, which generated everything except the code inside loadFileChooser(), how do I access the already visible instance of my GUI class?
    * DesktopApplication2.java
    package desktopapplication2;
    import java.io.File;
    import javax.swing.JFileChooser;
    import org.jdesktop.application.Action;
    import org.jdesktop.application.Application;
    import org.jdesktop.application.SingleFrameApplication;
    * The main class of the application.
    public class DesktopApplication2 extends SingleFrameApplication {
         * At startup create and show the main frame of the application.
        @Override protected void startup() {
            show(new DesktopApplication2View(this));
         * This method is to initialize the specified window by injecting resources.
         * Windows shown in our application come fully initialized from the GUI
         * builder, so this additional configuration is not needed.
        @Override protected void configureWindow(java.awt.Window root) {
         * A convenient static getter for the application instance.
         * @return the instance of DesktopApplication2
        public static DesktopApplication2 getApplication() {
            return Application.getInstance(DesktopApplication2.class);
         * Main method launching the application.
        public static void main(String[] args) {
            launch(DesktopApplication2.class, args);
        @Action //the method skeleton was auto-generated in this class instead of the GUI class
        public void loadFileChooser() {
            final JFileChooser jfc = new JFileChooser();
            int a = jfc.showOpenDialog(null);
                File file;
                if (a == JFileChooser.APPROVE_OPTION) {
                       file = jfc.getSelectedFile();
                       String s = file.getName();
                       if(s.charAt(s.length()-1)!= 'f' && s.charAt(s.length()-2)!= 'i' && s.charAt(s.length()-3)!= 'g')
                           System.out.println("Not a gif");
                       else{
                                          //I want to update my GUI here
    }Edited by: halofan on Jun 5, 2008 3:10 PM

  • Download error in (osx) adobe desktop app (corrupted download link).

    Here is a discription of the problem. Please consider that some of the wording might not be correct, as I do have to translate the error message from German into English.
    Using OSX 10.9.2, when clicking inside the adobe desktop app (top of the screen bar) on the tap "apps", the following screen (screenshot) appears, which states, translated from top to bottom:
    download error
    download error. Please contact support.
    (link) contact support
    (link/button) download creative cloud -> This button unfortunatly leads to the following error page "http://www.adobe.com/special/errorpages/404.html"
    All apps, like Bridge, Photoshop, Lightroom, etc. are installed and work just fine. So no problem here. I seem however unable to redownload the desktop app (in order to reinstall). As stated above the provided link inside the desktop app itself is coruppted and within the (online) web-based download centre (user logged in) I am only adviced to use the desktop app. This is a dead end and I do not know what to make of this error, let alone solving it. Please help!

    I am sorry Romsinha but this doesn't really help.
    I already restarted the desktop app and while I am obviously online and connected the problem (error message) remains the same. Information within the "home" tap is recieved/loaded  (little blue spinning wheel) stating that various apps recently have been updated. Yet the same loading wheel within the "apps" tap results in an error. My best guess is that some internal link within the app is corrupted, leading to a source on a server that can not be reached.
    UPDATE
    I clean uninstalled adobe creative cloud as discribed in the article you provided (using the cleaner tool) and even uninstalled the browser plugin. After downloading and reinstalling creative cloud the problem however remains the same. "Apps" tap still shows the same problem. "Home" tap now displays the following:

  • Looking for a simple, standalone desktop app for web stats

    Well, I see they've changed the forums here again. SIGH.
    Anyway, a certain web host has eliminated AWStats from it's shared hosting. So I used Webmaster Tools. And now they've changed, and no longer display the simple visitors and hits. Google Analytics is way too complex for what I need, as are many of the stats programs I've looked into.
    I can download the daily Apache log files, that's no problem. Just looking for a small standalone program to import these and show the data like AWStats.  Any suggestions? The only other options would be to go to a different web host. Not a big deal overall, but I would rather not deal with the hassle, especially the migrating the database.

    Not sure of standalone 'desktop' apps. But check out http://www.openwebanalytics.com/ and Web Analytics in Real Time | Clicky  - they're both very intuitive and easy to use with a lot more simplified stats than Google Analytics.

  • My iPad no longer appears in the iTunes desktop app, so I can't sync or transfer files?, my iPad no longer appears in the iTunes desktop app, so I can'y sync or transfer files?

    My iPad no longer appears in the iTunes desktop app, so I can't sync or transfer files?
    I also have an iPod Touch. It appears in iTunes but willnot sync... "unknown error 1723"
    This is a recent problem. Everything was fine initially, and I don't think that I've done anything to change my setup.
    ...Charles

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
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    iOS: Device not recognized in iTunes for Windows
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    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
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  • Desktop app re-downloads installers without retrying on any failure

    [Bug report/feature request]
    The Creative Cloud desktop app on PC has a bad habit of downloading installers from scratch, without retrying an installation, when anything fails -- even if it's a minor connection problem after the installer has finished downloading.
    This is wasting my monthly download quota with my ISP!
    Here's an example of what's happened most recently:
    Tell Creative Cloud desktop app to download the new version of Photoshop
    Photoshop downloads (progress goes past 50%, at which point the desktop app will have downloaded the installer and initialised it)
    Installer initialises
    Desktop app reports a connection error to the adobe servers
    Desktop app starts downloading the installer from scratch, with no option to relaunch the installer
    What should happen:
    Installer downloads
    Any failure launching the installer? Ask if the user would like to try the installation again or download from scratch

    I tried to report the same Feature Request for the Creative Cloud desktop app (in Windows) but this applicaiton does nto exist in the drop-down menu.
    It is very frustrating for files (many that are greater than 1GB) to have to be re-downloaded when the internet connection fails, even momentarily.  I'm a brand new Creative Cloud subscriber and this is not making me a happy customer.
    The Creative Cloud desktop app needs to be able to handle interruptions in connection.

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