CC desktop app greyed out, not functioning

For several weeks now, the CC desktop app is greyed out and shows no app updates (or anything else for that matter). Just downloaded and reinstalled. No change.
Works fine on another Mavericks updated iMac, but not on this older MacPro (too old to install Mavericks but not that old). I certainly hope that CC is not dependent on having Mavericks installed.

I too would like to know the answer to this!

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CCP - Desktop app greyed out (enabled by default)

Trying to create a new package in the newest version of CCP doesn't allow me to disable the Creative Cloud Desktop App. It is ticked by default and greyed out.
Why is this?

I too would like to know the answer to this!

Creative Cloud Desktop App Greyed Out

Creative Cloud App icon is greyed out and when i mouse over it, it gives me the rainbow wheel. Restarted system twice.

Hi Estrunk,
Same issue has been discussed in the below mentioned link.
CC-icon greyed out, can't download or update any programs
Let me know if it helps.
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue
Thanks,
Eshant Jindal

HT1695 I have no wifi address and wifi button greyed out not functioning

No wifi address and no wifi function button is visible but not responding
iPhone 4S have tried network reset but still no change ... Appreciate your help
Neeeeeeed wifi

Read here:
http://support.apple.com/kb/ts1559
If nothing works, make an appointment at an Apple store.

Apps grey out on iTunes

I have three iphones. One is an iphone4 and is the one I use as my phone/pda. Two are leftovers from updates that I only use for my kids to play games on. One runs 3.2, the other also runs 4.2. I sync mine many times a day (iCal, Mail, iPhoto, etc)...the other two only when there are new games to load on them. I have synced purchased games on iTunes or my iPhone4 many times before among all three
Today I got Ball Pit on my iphone4. I synced to iTunes and when i tried to sync the other two iphones both showed the apps greyed out on the app tab...all the other tabs (although i do not use) are functional. After disconnecting I noticed the app store icon on both of these "game" iphones are gone (). Help pls!! Many thx.

On both of these iPhones, go to Settings > General > Restrictions.
Is Restrictions turned on?
If so, is Installing Apps enabled as a Restriction?

Stamp tool Paste clipboard image as stamp is greyed out & not selectable -

Stamp tool Paste clipboard image as stamp - This command is greyed out & not selectable - I have copied an image to the clipboard Acrobat X v10.1.4 o OS X 10.7.4 Lion does not find it. Under OS X 10.6.8 Snow Leopard it worked
Has anyone else got this working with OSX 10.7.4 Lion with Acrobat X ?- Its a consistent problem for me on both my MacBookPro & IMac computers

Exactly, that feature was so valuable for me in previous versions. I am not sure why someone who sells something would eliminate a feature that customers use. What person made that call? They are probably working at Microsoft now making those "great products" (though I do like Excel, but only because they haven't changed it, esentially, for years...of course, how much can you really change a calculator?).
Please fix this Adobe...I would be your biggest fan

By default one field should be greyed out( not input field)

hi all,
My requirement is
By default one field should be greyed out( not input field)
when i click on a check box and press enter this field should be open to put input values.
can some somebody please give me sample code for both PBO and PAI

Hi Ram
In flow logic.
PBO
module screen_modify.
IN main program
module screen_modify.
loop at screen.
if p_cb = space.
if screen-name = <Name of your screen field>.
screen-input = 0.
screen-output = 0.
modify screen.
endif.
endif.
endloop.
endmodule.
P_cb is the checkbox.

TS1702 App update tab not functioning. Solution is to update apps via the "purchased" tab.

App update tab not functioning.

There is a problem with Apple’s servers that only they can fix.
According to Fly150 in another discussion, this will work.
This is a workaround only and not a fix. If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
Select update on the Apps
Another option is to update your apps in iTunes on your computer and then sync the updated apps to the iPad.
1. Launch iTunes
2. Click on Apps in the list under the Library heading in the left Sidebar.
Click on Updates at the top in the window on the right
Update all of the apps
Connect your iPad and Sync with iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu at the top.

Messages App Greyed-Out and Non-functional

I recently installed Yosemite on my (June 2013) Macbook Air and my messages app has just become an exercise in mind-numbing frustration.
Issue:
When I get texts, I get the pop-up notification in the top-right of my Mac with the texter's name and a preview of their message, but when I click on the notifications.. they disappear and nothing happens. Sometimes it'll pull up the messages app, but no matter how many times I restart it, the app is just a grey window that says "No Conversation Selected"-- or sometimes, it doesn't even say that. It's just a blank grey screen. And all (useful) preferences and options in the menu (apart from "about" and "close messages") are greyed-out, and the app itself doesn't show any conversations.
Worst part being that I can't seem to find many people with the same issue, and thus I've Googled myself out to no avail.
Anyone have any ideas?

Ralph Johns (UK) (to Emily Vu) 19 minutes ago
Hi,
Check the Font AppleGothic.ttf is active and validates using the Font Book app.
if you have to change anything restart the Mac.
If this is not the issue go to ~/Library/Preferences and find com.apple.ichat.plist and Drag it to the Trash and then restart Messages.
The above reply in another thread solved my issue! Namely that my apple gothic font was disabled, breaking the entire Messages app.

Creative Cloud desktop app totally empty - not even Preferences...?

I have from before Production Premium CS6 and Lightroom 4 installed on my computer (Windows 7 64-bit, 16GB RAM).
I joined then CC Photography Package and after login to my account I went to the DL section to download one of the programs and install it. The Creative cloud desktop app is installed, but it is empty. Not only is there neither a Photoshop CC nor a Lightroom 5 there, there's no menu and if I try to determine the app version as in http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html - there's not even a Preferences to select...
I get no error message, and going to the Download center and trying to download Photosgop or Lightroom just gets me a blink of "waiting for creative.adobe.com..." and then focus is changed to the empty Creative Cloud desktop app.
Checking my account I can see that both my product licences for CS6/LR4 are there, as is my CC Photography package.
I can add that I have restarted the system, reinstalled the Creative Cloud app and tried other things I can think of. But I still only get an empty Creative Cloud app, without a possibility to login to my Adobe account.

Here's from the PDApp.log:
12/29/13 19:03:21:510 | [INFO] | | ASU | OPM | OPM | | | 19248 | Successfully opened opm session, db location:C:\Users\Tommy\AppData\Local\Adobe\OOBE\opm.db in opm_createLibRef
12/29/13 19:03:21:510 | [INFO] | | ASU | OPM | IMSLibHelper | | | 19248 | OPMWrapper allocation succeeded
12/29/13 19:03:21:510 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | This product version is for GM
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | URL retreived from dispatchlib https://ims-prod06.adobelogin.com
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Created IMSLib instance with LEID:GM and endpoint:https://ims-prod06.adobelogin.com
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | OPM | | | 19248 | No Record found for the input fields in opm_getValueForKey
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib_OPMWrapper | | | 19248 | Failed in getting value for key in OPMGetValueForKey domain:OOBE subDomain:ProxyCredentials key:ProxyUsername
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLibHelper | | | 19248 | Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
12/29/13 19:03:21:514 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Failed get proxy credentials from local store while creating IMSLib Ex instance ...
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Performing registeration of client to group
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Performing IMS_registerClientToGroup..
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | OPM | | | 19248 | Performing opm_getRecords...
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | OPM | | | 19248 | returning size of value as:12 in opm_getValueForKey
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | OPM | | | 19248 | Successfully retreived value from opm domain:IMSLib subdomain:BuddyGroup key:0 in opm_getValueForKey
12/29/13 19:03:21:515 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Registered Client to group successfully!
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Performing fetch default user for clientID...
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Performing fetchDefaultUserInfoForClientId...
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | OPM | | | 19248 | No Record found for the input fields in opm_getValueForKey
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib_OPMWrapper | | | 19248 | Failed in getting value for key in OPMGetValueForKey domain:IMSLib subDomain:CSServiceMap key:ACCC_CS7
12/29/13 19:03:21:516 | [WARN] | | ASU | OPM | IMSLibHelper | | | 19248 | Failed in fetching default user id for the service, while processing fetchDefaultUserGUIDForClientID
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Failed to get default user for clientId in fetchDefaultUserInfoForClientId...
12/29/13 19:03:21:516 | [WARN] | | ASU | OPM | P7Native | | | 19248 | failed in IMSLib's fetchDefaultUserInfoForClientId function, in getDefaultUserForClientId
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | IMSLib | | | 19248 | Performing releaseData...
12/29/13 19:03:21:516 | [INFO] | | ASU | OPM | P7Native | | | 19248 | Unable to find default user for client_id: ACCC_CS7

Toolbar buttons do not work and are greyed out not allowing me to log in or log out

I have increasingly been frustrated with firefox not allowing me to log in and or log out of important websites in which i pay my bills online This happens because the toolbar buttons are greyed out. It makes this feature non functional, therefore I have to resort to closing the website page without logging out. Can you tell me how to fix this problem? When i click on the buttons there is no response; its as if they were drawn.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

IOS5/Itunes 5 sync issues - music greyed out, not syncing across

Hello,
I am having issues syncing music from iTunes to my iphone and ipad. I use autofill, but have had the same issue when using the sync all music option. All the files are listed in the music tab under the device, but half are greyed out and unplayable on the device (they are greyed out on the device too). There is a sync icon next to the files, but clicking on it does nothing.... I did a clean restore to ios5 and it copied my apps over, but none of my music, pictures etc. This is really annoying can anyone help?
IOS5 GM
Itunes 5

I have been fighting this problem with both my iPhone, my partner's, and my nephew's. It seems to have something to do with music purchased in iTunes vs. music that is ripped, since all my ripped music transfers fine and stays put.
On the other hand, downloaded content shows up doubled (one black, one grey) when I look at my music through the iTunes, just like that screen cap. As long as there's a "black copy" showing, it plays fine on my iPhone 4s, but I find I have to remove the greyed out copies manually and then manually transfer from my iTunes library or from the purchased option on the phone itself. In other words, if the music on the phone in only greyed out copies, and it's not on the phone, it doesn't transfer manually unless I first delete the greyed out versions. -- And then the greyed out versions magically reappear after it contacts the cloud and backs up.
I also sometimes end up with doubled copies, and my albums don't all sort the way they should -- so for example some Diane Schuur shows up under the artist name, and some shows up under albums. To put it all together I had to make a playlist, which is stupid.
Finally, there are some 46 items it tries to sync everytime I do any wi fi syncing of anything with my phone. I have no idea what that is.
I'm tempted to wipe and let all iTunes content be restored from the iCloud, a process that would require an overnight restore. I'm guessing that might solve the problem, but why should it all be this hard? Does Apple look at these comments, because I notice there are several different threads on this site concerning the music app and the iTunes/syncing issue?
Bill

Problem with a few apps - A few Apps Greyed out

Hello Guys,
I have an iPAD 2 (64 Gig no 3G). I have the below problem with 4-5 apps
- The App does not show up in any of the home screens
- Search does not show the Apps
- Search for the specific App in App Store shows that the App is installed, but there is no way i can delete these Apps from my iPAD or use them
- There was an update for one of the above missing Apps, but the update button was greyed out in the App Store.
I want to use a few of the above Apps, but there is no way i can either use them or delete them.
Any help is resolving the above is highly appreciated.
Thanks,
Lavanya.

All,
At last i resolved the problem ... To be franck ... it was not a problem to begin with. We forgot about some restrictions that we had set and the Apps that were missing were newspaper and music apps that were not sutable as per the rules that were set and so not showing up.
Just though of posting this as this might help poeple like me running around
Thanks,
Satya.

Copied my iTunes library to new MacBook Pro, why are my iPhone apps greyed out?

Hi,
Rather than migrate from an iMac that I sold, I decided to just start fresh on a new Macbook Pro. I did back up my iTunes library and copied it over to the new Macbook. I synced my iPhone and iPad 2 on the new Macbook but the apps are greyed out. When I click the sync apps box all but a few of the apps (I'm assuming the ones that are default with the iPhone and iPad) dissappear.
I'd like the ability to arrange my apps with the Macbook at times and like the idea that I have a backup of all my apps on my computer. I realize I'm backing them up in iCloud, but just sayin'.
Thanks,
Bo

$eth wrote:
Do I purchase an external hard-drive and transfer? Or should I just go and get a 32 GB Flashdrive? Anyone have any tips for doing this stuff?
assuming all your media files are in the default location, connect the two Macs with a firewire cable, boot the source Mac in Target Disk Mode, and copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/yourname/music on the source to <MacintoshHD>/users/yourname/music on the target (overwriting the iTunes folder in place there).
So how can I turn off the library on my iMac and just make it two?
you can't.
you'll have to wait until you reach the limit of five machines. then you can use the deauthorize all option, following which you can reauthorize those computers you currently use/have access to.
have a look at this support article.

App greyed out or unable to download

Hi All,
I have built a ipa file on xcode 5 and my target architecture is armv7,armv7s. Some of the users are facing issues while installing the app.
When they are trying to load the ipa file via iTunes, the app is greyed out and shows 'installing'.
I also tried to install the app by providing a unique url on http://install.diawi.com/. While using the same, some users got an error message "Unable to download App".
The devices are mostly 4s and 5 running ios7.Let me further add that the issue is prevalent on a few devices and not all of them. We have checked the udids and they seem to be fine.
Any suggestions will be of great help

Try temporarily turning off your firewall and antivirus software until the download has completed. if that doesn't work then you could try downloading the update via a browser : https://discussions.apple.com/message/16436025#16436025

CC desktop app greyed out, not functioning

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