CC desktop app not accepting my password for update downloads

CC Desktop notifications show that I have four available updates. When I click the app and try to update, it requests my username and password. I've entered it several times but the dialogue box just shakes, indicating it's rejecting the password. I've changed my password twice through the adobe website.

Editordeb it sounds like your computer is requesting an administrator account user name and password.  This should be the same username and password you use to install other software on your computer.  What specific operating system are you using exactly?

Similar Messages

  • My mail is not accepting my password for one of my email accounts. How can I fix this?

    Mail is not accepting my password for one of my email accounts. I know the passoword is correct.
    It will accept my password for one of my email accounts but not the other.
    I have reset the password in the account settings but it still will not work.
    how can I fix?

    From the Mail menu bar, select
    Window ▹ Connection Doctor
    Click the Show Detail button. A drawer opens. Click Check Again and post the text that appears. Anonymize any personal information before posting.

  • Had to reset, now my apple tv will not accept by password for my wireless system, what do I do?

    Apple TV will not accept my password for my TV, had to restart, what do I do?

    Power cycle the router and try again.
    If the issue persists, temporarily turn off security on the router and connect.  Then turn security back on and connect, it should accept the password this time.

  • HT1506 mail on my mac will suddenly not accept my password - for instance if I want to send photos

    Mail on my mac will not accept my password - which has been changed - the result being I cannot send pictures directly from iPhoto or respond to certain messages.  Thank you

    Am experiencing same exact difficulty slinkmomo.  Let me know if you resolved it and steps to take please. Love You.  :-)

  • My app store application on my iPhone 4S is not accepting my password for one of my Apple ids. I have a feeling it is because the ID isn't correct, it should be my email address and it is not just 1st portion.

    My app store application on my IPhone 4S is not accepting my Apple ID and password. The ID comes up, but I don't think it is totally correct as it doesn't have the complete email address which is actually my ID. I know the password is correct because I just changed it even though I knew what my last one was, I changed to be extra sure. I am not sure how to change the ID in the App Store application.

    To change the ID:
    Settings > Store > Apple ID. Sign Out of the old and in with the new.

  • TS1398 I have been having network problems on my Ipad and I reset all network settings as advised in the article about problems connecting to networks.  Now my Ipad will not allow me to sign onto any network....it will not accept the passwords for any net

    My ipad has been a little glitchy for the last couple of weeks....not able to load pages because of DNS lookup failure and really slow loading...some of which has to do with the DSL service I have, but I followed the directions on one of the Apple wi-fi issues pages to reset network all connections..which I did, and now the Ipad cannot connect to WiFi because it will not accept (or cannot resolve..or??) password.  I am sure I am typing the password correctly and have tried it on several routers..and it cannot cannect to any router properly even with the correct password.  My laptop is connected just fine and it accepts the password and I have confirmed the password with the ISP and tried other routers.
      So the question is what should I do if I am entering the right password and the Ipad can't sign itself on to the Wifi network?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • IPad Mini is not accepting tested passwords for wifi, iMessage or hotspot.

    Having increasing problems with my new ipad mini bought just two days ago. Along with very poor wifi connection (strong and fine with all my other devices including iPhones and iPods) and now it is not accepting the correct passwords for anything to do with connectivity. This includes personal hotspots from my iPhone 5, wifi, iMessage etc. All are running latest iOS and passwords are correct. Have attempted to reset and all other listed troubleshooting to no affect.

    Curse you autocorrect! That should be re-typed not restyled.

  • TS1398 my Iphone 4 S will not accept Wifi Passwords - for some Wifi locations

    @ some locations my Iphone 4 S would not accept the Wifi Password  , gives me a error " incorrect Password "  - any suggestiions ? It connects with my Home linksys  moderm .

    Only the wireless carrier to which the iPhone is locked can
    unlock it. If the iPhone is locked to Orange, you have to
    work with Orange to get it unlocked. Perhaps someone
    more familiar with UK wireless providers will jump in as
    to the 30 day period, but generally the wireless provider
    sets the unlock requirements. It sounds like Orange is trying
    to discourage unlocking or at least make it inconvenient.

  • InstallShield wizard will not accept non C:\ for j2SDK download

    The InstallShield wizard will not accept redirected install location for downloading Java2SDKSE1.4.2_05.
    Install wizard seems hard coded to C:\ even after I'm able to browse to an alternative install location in the wizard screen and set the install location field to that location. When I press the "next" button I get a out of space error screen, for C:\, and am not allowed to select the new destination from that error screen and the redirected install location is still in the install location field on the screen where I determine what I want to install. Is there any resolution? I'm running Windows98SE and IE v.6. Thanks for any assistance.

    i don't know if this is helpful for you...
    but you may want to take a look at it...
    http://forum.java.sun.com/thread.jsp?forum=14&thread=537041&tstart=0&trange=15

  • My iPod touch 5gen sees the wifi but does not accept the password

    My iPod touch does not accept the password for my home wifi but can connect to other wifi like Best Buy's.

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • New Iphone 4s will not accept email password

    I received my new Iphone 4s in the mail yesterday and went to AT&T to have them set it up. Everything was working until today when my backlight went out. I had to make an appointment and go to the apple store and reveived a new phone. Now after updating my phone and trying to set up the email, it is not accepting my password for my yahoo mail account. I have tried multiple times and each time after typing it in I get a message that says Yahoo! server unavailable please try again later. However I can log into my email fine on the computer.

    Delete the account on your phone then set it up again.

  • Skype doesn't accept Microsoft password when updating Skype

    Problem: Skype does not accept my password when updating profile.
    Steps to reproduce the problem:
    1. I log into Skype successfully
    2. I choose edit profile
    3. I make changes and save
    4. Skype prompts for my password
    5. I put in the same password I used to successfully login
    6. Skype reports that the password is incorrect.
    Additional information:
    - I use Microsoft login to access my Skype account.
    -I have always used my Microsoft account. I do not have a Skype username

    I am having precisely the same issue. I can access my account but edits to my profile are not accepted and I’m informed my password is incorrect. I’m using Windows 8 and set up the Skype account through the Windows 8 app., using my MSN account. Clicking the app gets me to my Skype account but won’t allow changes. I’ve tried resetting the password several times to no avail. Thanks in advance for any help.

  • Skype doesn't accept Microsoft password when updat...

    Problem: Skype does not accept my password when updating profile.
    Steps to reproduce the problem:
    1. I log into Skype successfully
    2. I choose edit profile
    3. I make changes and save
    4. Skype prompts for my password
    5. I put in the same password I used to successfully login
    6. Skype reports that the password is incorrect.
    Additional information:
    - I use Microsoft login to access my Skype account.
    -I have always used my Microsoft account. I do not have a Skype username

    I am having precisely the same issue. I can access my account but edits to my profile are not accepted and I’m informed my password is incorrect.
    I’m using Windows 8 and set up the Skype account through the Windows 8 app., using my MSN account. Clicking the app gets me to my Skype account but won’t allow changes. I’ve tried resetting the password several times to no avail.
    Thanks in advance for any help.

  • HT5622 I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that par

    I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on

    Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

  • Aol password not accepted how do I update existing apps?

    After downloading iOS5 my phone asked me to input apple id and I saw this as an opportunity to update from my aol account which I don't use anymore to a newer id. Since then everytime an app shows an update is available the phone still asks for the password for the aol screenname but will not accept the password and I cannot reset.

    i have this problem to. can anyone help?

Maybe you are looking for

  • How to freeze the column edit in Draft document?

    Hi, I try the following code and want to freeze the column edit in Item code, Item description and quantity.  However, it just work in Sales Order or PUrchase Order those normal marketing document.  it doesn't work in Draft document.  Anyone can help

  • Ipod Nano 1st generation compatible to Vista?

    I have a 1GB 1st generation Ipod Nano. Just got a new PC with windows vista, cant get windows to find driver for Ipod Nano, also wont find driver with CD that came with Ipod. Ran the exe file right off the cd and followed the install prompts (name, u

  • When I open FF, I get an error messege

    I get "Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page." then a small alert window gives me this. Could not initialize the application's security component. The most likely cause is pro

  • Terminating PartitionedCache due to unhandled exception:ClassCastException

    I saw this today... A bug? -Andrew Started DefaultCacheServer... 2010-12-22 09:04:49.106/15.625 Oracle Coherence GE 3.6.1.0 <D4> (thread=DistributedCache:DistributedCacheService, member=37): Asking member 1 for 43 primary partitions 2010-12-22 09:04:

  • IPad Return Question

    Sorry if this is in the wrong section but here is my question.  I recently received my iPad in the mail and it has some scratching on the sides and bezel.  I'd like to return it and purchase one at a later date.  The iPad was purchased with a gift ca