CC Desktop App vs. Application Manager...

Hello,
I'm using Mac OS 10.6.8, and am currently disinclined to ramp up to Mavericks. I understand some of the software limitations that decision presents--certain things aren't possible for me in Photoshop, maybe Aperture doesn't work at all...but for what I'm using CC for, I'm ok with that for the time being. However I definitely can't use the CC Desktop App, and I'm wondering if the Application Manager will still indicate when my installed version of, for example, Photoshop CC is in need of update? I don't mind initiating the process manually (in fact in some ways I prefer it that way) but how will I know when an update has been released? Thanks!

Hi Fordm,
Yes . Application manager will prompt you for the updates as and when its available although post installation of update(s) , product might not work because of system compatibility . Hence it is recommended to upgrade to Mavericks soon.
Cheers,
Kartikay Sharma

Similar Messages

Cant install creative could desktop app, but application manager!?

Hi there,
i downloaded the cc-setup file and it installed the application manager, but not the creative cloud desktop app. So i am able to install Photoshop, but not Acrobat for example. This is only possible in the CC-App. How can i fix this?
EDIT:
I found out this is caused by every windows older than windows 7 (in my case windows vista). So my new question: Am i not able to install a couple of apps (not included in application manager) due to my windows version? That would be terrible!
Greetz
Dullodir

Hi Dullodir,
Adobe CC apps are not tested on Win Vista machine. The software may work on other OS's, but Adobe didn't test these and can't guarantee that the software will work.Please find the system requirements to install CC app: http://www.adobe.com/ie/products/creativecloud/tech-specs.html .
Regards,
Romit Sinha

Can't Install any CS6 Apps using Application Manager

Hi,
I have a Mac Mini (mid July 2011) running OSX Lion (10.7.4) and a new Creative Cloud subscription but I'm having real problems when I try to install any creative suite application using Adobe Application Manager. AAM downloads the app and tries to install it but the result is always the same...
The installation image mounts on the desktop, AAM says 'Installing' then the installation image disappears from the desktop and AAM gives the message 'Installation Failed'. The error report is always the same for every app. Here is an example from trying to install Adobe Acrobat X Pro:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Skipped due to driver payload failure
ERROR: DW050: - Acrobat X Pro : Skipped due to driver payload failure
I get the same type of error for any app that I try to install.
It's driving me crazy. I also have a MacBook (early 2009) running Snow Leopard and I have no problems installing apps from Creative Cloud onto that machine. I just can't get anything to install on the Mac Mini - I've tried running the Creative Suite Cleaning Tool but this didn't help.
I'm using AAM Version 6.2.77
Can anyone shed any light on this?
Many thanks,
John.

Jeff, many thanks for your reply. Unfortunately even trying to install one of the trial versions (Photoshop CS6 for example) didn't work as this relied on the Adobe Download Manager which just kept causing my machine to freeze.
I tried various things including uninstalling and re-installing various bits and pieces like the download manager, Adobe AIR, FlashPlayer, etc. But nothing would work.
In the end I had to resort to a completey clean install of my operating system which has now resolved the issue (although I still had a few teething troubles with the AAM).
Hopefully the problem won't re-appear.
Thanks,
John.

No option to install/delete/update CS6 apps from Application Manager.

I have a registered copy of CS6 Master Collection installed on my MacBook Pro running OS X Yosemite 10.10.2. The Application Manager does not show any options for apps excepts for CC and CC 2014 apps. Is this how it is supposed to be? My reason for inquiring about this is because I am having issues installing CC 2014 apps and it was suggested by support to uninstall the CS6 apps, install the CC 2014 apps, then reinstall the CS6 apps from the Application Manager. As of yet, I am not convinced this is a safe move considering the installation issues I have encountered thus far. I need my CS6 apps for school work (especially Encore).

Here is a screenshot of my Application Manager and the current version of Creative Cloud.

Re-launching apps from Application Manager

How do you launch an app again after the first launch? The Application Manager doesn't seem to work the second time around.

Hi pamborama,
Please look into 'Start > All Programs' (on WIN) or the 'Applications' (on MAC) folder to find the application you installed and launch it from there.

Not able to download any apps from Application Manager

I have no idea what's going on, but I cannot download anything from the CC. Application Manager opens and give me all the options of what to download, but everything is giving me an error. I went and followed the steps and uninstalled everything but redownloading still doesn't work. Below is an example of the error I'm receiving Any help would be appreciated.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS001 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Camera Profiles Installer 7.0.0.0 {539AEF15-3A2B-4A31-A587-7E90F7D9C700} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Aftr Efcts CS6/Adobe After Effects CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {2591B843-8028-4395-9DEE-03AF8D631539} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Aftr Efcts CS6/Adobe After Effects CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg. Please verify that the disk image is not corrupt.

Rave:
The second link does not work.
After going through a lot of the forums and following what I thought was the proper process (downloading the CC Cleaner & going in and manually deleting the files on my Mac) I am now getting the following message when trying to install Photoshop.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS001 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 13 error(s)
----------- Payload: Camera Profiles Installer 7.0.0.0 {539AEF15-3A2B-4A31-A587-7E90F7D9C700} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRawProfile7.0All/AdobeCameraRawProfile7.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {2591B843-8028-4395-9DEE-03AF8D631539} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeAPE3.3-mul/AdobeAPE3.3-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFSettings10-mul/AdobePDFSettings10-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe SwitchBoard 2.0 2.0.0.0 {4FFA83C0-007A-4DB3-955C-B5EEE73BEDAF} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/SwitchBoard2.0All/SwitchBoard2.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: AdobeCMaps CS6 4.0.0.0 {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCMaps4-mul/AdobeCMaps4-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Suite Shared Configuration CS6 3.0.0.0 {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeSuiteSharedConfiguration3-mul/AdobeSuiteSharedConfiguration3-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Utilities CS6 4.0.0.0 {4F427880-01EA-4E0F-AAE2-9ADE97563A21} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeUtilities4.0-mul/AdobeUtilities4.0-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe XMP Panels 4.0.0.0 {148542D8-49CA-482A-A334-1D54C5A9D53B} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeXMPPanelsAll/AdobeXMPPanelsAll.dmg. Please verify that the disk image is not corrupt.
----------- Payload: AdobePDFL CS6 10.9.0.0 {557F9FD3-EED8-43D7-AF29-0F19CA832728} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePDFL10.9-mul/AdobePDFL10.9-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: AdobeTypeSupport CS6 11.0.0.0 {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeTypeSupport11-mul/AdobeTypeSupport11-mul.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Photoshop Camera Raw 7 7.0.0.0 {CFC3110A-491C-4DBF-A97D-66C567600A2F} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobeCameraRaw7.0All/AdobeCameraRaw7.0All.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Photoshop CS6 Support 13.0.0.0 {1F955A4A-F365-4379-AEE2-B7C83E1AA883} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support/AdobePhotoshop13-Support.dmg. Please verify that the disk image is not corrupt.
----------- Payload: Adobe Photoshop CS6 Driver 13.0.0.0 {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} -----------
ERROR: DS001: Failed to mount the disk image at /Volumes/Adobe Photoshop CS6/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Driver/AdobePhotoshop13-Driver.dmg. Please verify that the disk image is not corrupt.

CC Apps for download not showing up in Applications Manager

I would like to download additional CC applications (Photoshop and InDesign) however those options do not show up on my Adobe Applications Manager. Why are these two apps not showing up? I do not yet have them installed on my computer.

Please follow
Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager
Re: why aren't my apps showing up in CC desktop?
Re: CC Apps showing not installed on Mac OSX 10.8.4
Re: Creative Cloud not showing apps.
Regards
Rajshree

Creative Cloud / Adobe Application Manager

Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2 it states:
"This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6?
I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).

Kartikay_Sharma wrote:
Hi Les,
Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
Cheers,
Kartikay Sharma
Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
'Photoshop 13.1.2 for Creative Cloud
Installation failed. Error code: U44M1P7'
I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for 'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
So if the update is indeed just for CS6, how can i apply the update?

Application manager not working why?

My application manager is not working and I dont know how to reinstall it, Help please

Please check:
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Get Adobe Creative Cloud Desktop App & Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh
Let us know if it helped.
Regards
Rajshree

Adobe Application Manager

I want to get a Media Encoder for my Adobe After Effects, but I cannot download with my Adobe Application Manager... a popup always say, Download Error, please try again or contact customer support. But even I retry the download, it goes on and on... what Am I to do??

You can try to troubleshoot with:
Creative Cloud Help | Install, update, or uninstall apps
Troubleshoot CCM Applet installation and download
Get Adobe Creative Cloud Desktop App & Adobe Application Manager
Adobe Media Encoder won't start
Re: Can't reinstall media encoder CC (WindowsPlease let us know if it worked for you.
Please let us know if it worked for you.
Regards
Rajshree

Application Manager won't open

I have had Creative Cloud for over a year, today I tried to open an INDD file I brought home from my work computer, but it wouldn't open as it had been created with a newer version on INDD. Went to the CCC desktop application but it wouldn't open, then it completely quit. I tried to open Appplication manager but it just won't launch at all.
Please help!

Hi HollyRocc,
Kindly provide the version of OS that you are using so that we can help you appropriately.
Meanwhile, I would suggent the below mentioned steps
Uninstall Creative Cloud desktop App and application manager using Cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Re-install Creative cloud.
Creative Cloud Help | Install, update, or uninstall apps
If there are any issues installing creative cloud, try: Troubleshoot Creative Cloud download and install issues
Once your issue with Creative Cloud would resolve we would try to help you with INDD file as well.
Thanks,
Atul Saini

Why doesn't Photoshop CS6 Appear in the CC Desktop App manager?

Missing CS6 Apps in application manager. Adobe, the app manager has been nothing but problems. Apps never used to dissapear from DVDs or CDs.
My MacBook Pro is capable of running all CC and CS6 apps.
So I downloaded photoshop cs6 from creative.adobe.com. When I went to install it said it could't verify my subscription.

This works as designed. Current versions of the CC app only show the actual CC versions. For the rest refer to this:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

After update Application manager shows app as not installed

Hi,
I've installed almost all creative cloud apps since day one and everything is ok.
But, after the last Adobe application manager update, I see "install" beside each app in application manager. I installed two apps after the update (lightroom and acrobat x) and these two are correctly displayed as "installed" (launch application button is now displayed).
This is not a big issue for me, but I'm wondering if this affects the automatic updates procedure. If the updater checks which apps are installed, he knows that I installed also the other apps or it will check only for Lightroom and Acrobat x (the two marked as "installed" in app manager)?
Thanks
Andy

I'm having the exact same issue, and was also concerned about whether it would affect it showing me updates for my "installed" programs.

Application manager Installed apps. not accessible...

as topic says i can't access my installed apps under application manager. this happens on three symbian v5 phones after the installation of more than 20-30 applications so it is a common symbian problem imo. could you suggest any fix because it is too important feature. i can't uninstall some applications. moreover i can't find any third party application for this.

everybody is welcome to suggest to nokia scrap a fix to their epic failed symbian os. in that way they could get their christmas bonuses.
edit: i really can't understand why s.b. from well paid employees of nokia **bleep** could not sugest a fix to such an ordinary problem. gl nokia and happy new year as second largest mobile phones producer.
edit2: right now my nokia x6 totally blocked without a reason i was about 1 or 2 hour in skype and facebook and lose wlan for a moment. the next moment i can't exit them and bum . full blockage. the only fix is to pull out the battery. ok it will fix the problem but i am thinking what will happen if have the newest **bleep** device n8? i must use a screwdriver. lol. total **bleep**. never ever buy nokia

Application Manager Completely FU'd

Update Mananager downloaded and installed a new version of Adobe Application Manager. Just for grins, after it downloaded and put an icon on my desktop, I opened it to see what it was. It presented a list of 16 Adobe applications, some of which it said were installed, and some of which had an active "Install" link.
Here's the rub: since I had previously installed most all but one of the apps in the CS6 Master collection, including some duplicates where there was both a 32-bit and 64-bit version (e.g. Photoshop, Illustrator, Bridge), all of the applications listed by AM as yet to be installed, are currently installed and operating just fine.
If I click on the "Install" links for one of the apps in Application Manager, it trys to take me through the process of signing up to download a trial version of that application.
What's up with that? Do I even need this peice of error-filled trash (Application Manager) cluttering up my hard drive and desktop?
wmc

Done and no difference after the following occurred:
I deleted what I assumed was the database file you refered to: "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\pim.db
I downloaded and ran as admin the cleaner tool but it only showed products I have installed. Since I did not want to remove any of them, I did not choose to "clean" anything. (Although the docs are unclear, it appears to me that "clean" = remove.)
Tried to run AAM, but it gave me an error telling me that AAM was corrupt and that I needed to download and re-install the latest patch.
I downloaded and installed AAM 6.2 and ran it - still no change. It is still informing me that half of the apps I have installed are yet to be installed.(?!)
So I am back to the original question: Do I really need AAM, and if not, what are the steps to completely uninstall it? (I notice it seems to have files all over the place, and no entry in Add/Remove Programs to remove it.)

Need to Prevent Adobe Application Manager for upgrading to Creative Cloud

I have successfully packaged Dreamweaver CS5&CS5.5 via Adobe Application Manager Enterprise Edition v2.1 and after a successfully deployed via SCCM Dreamweaver runs perfect. Unfortunatly upon the first launch of the icon on the desktop of "Adobe Application Manager" it's self upgrading to Creative Cloud. This is a problem. In this enterprise deployment I have updates set to manual and my AdobeUpdaterAdminPrefs.dat is set to the below which should be preventing this to my understanding <?xml version="1.0" encoding="UTF-8"?> <Preferences> <Suppressed>1</Suppressed> </Preferences>

Thank you for getting back to me, currently my work around
is to have the deployment delete the two “Adobe Application Manager.lnk”
icons from both the desktop and the start menu for each OS version. Not
exactly how I would like to have to do it however my
“AdobeUpdaterAdminPrefs.dat” does not seem to block Adobe Application
Manager from updating.
Greg

CC Desktop App vs. Application Manager...

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