CC Desktop became corrupt can't reinstall OS X

OS 10.10.2
I've been using CC for awhile without issue.  Somehow my CC Desktop app became corrupt.  I uninstalled it and tried reinstalling.  It gets about halfway through the install process than the installer box simply disappears.  I've downloaded the CC Cleaner Tool.  It does not recognize the CC Desktop app so I apparently can't clean it.  I've restarted numerous times hoping that would help which it hasn't.  I need help.

Hi,
Please refer to the thread below where this issue has been discussed:
creative cloud installer just disappears
Regards,
Sheena

Similar Messages

  • My computer became corrupted, and I reinstalled windows, only to find my iphone will no longer sync with the same computer. How do I sync my phone and tones to the same computer without losing everything?

    This is my first time using this forum, and I apologize if my post isn't "normal" or if my question is too long. My old acer computer had become corrupted and I had to reinstall my copy of windows. When I tried to sync a new ringtone to my iphone, which was only ever synced to this same computer, I was prompted to delete everything I had so I could install one ringtone. That does not sound ideal, and I refuse to delete everything I've put on my phone and my data to sync to itunes. There has to be another way to show my phone that this is the same computer. So I do not have to go through the hassle of doing everything again. I could not find an answer in the forums, and hope you can help me. This is pretty close to being a deal breaker for me. I'm beyond frustrated with this policy.
    I don't believe it matters, but I'm running the latest version of itunes, as of today, and I have an iPhone 4 CDMA iOS 7.4.

    Thanks, Lawrence. I figured that was what I was going to have to do in the end. I have a few games with quite a few hours invested, and I worry that I'll lose the progress I have as they do not save to the cloud. I may have to bite the bullet, and just take the plunge to resolve this. I just want a way to easily transfer my "Home Computer" for my iPhone. My laptop is years old and in need of being replaced, and it's about time to upgrade my phone. These life events piling up are making me consider switching to a friendlier OS. I'm not using this as a threat. I just hope some apple high up will read this, and realize that we need alternatives. Life happens.
    Thank you both Paul and Lawrence. I clicked "This helped me" not knowing it would remove the option to choose "This fixed my problem" too. For anyone else reading this thread. Using the guide provided has done both. It has helped me and given me a fix to my current problem. Lawrence has also provided me with the last bit of information I feel is missing from wjosten's guide. That syncing will completely erase all of your data and reinstall it in one fell swoop. It's a great fix. Even if it isn't the exact one I wanted. Thank you again!

  • How can I reinstall a corrupted Safari application?

    Since the initial installation of OS X 10. Mountain Lion, I receive a popup that "Safari 6.0 has not been tested with the plugin LastPass 1.74.0 (v174.0).  As a precaution, it has not been loaded.  Please contqact the plugin developer for information."
    I have attempted to contact LastPass MANY times without any response.  LastPass was taken off the computer over a year ago without any problems until the installation of OS X 10 LION. 
    Can you help with this continous irritation when opening Safari? 
    Thanks,
    Royce Thomas
    file://localhost/Users/royce/Desktop/Safari%20Error.pdf

    I finally answered the question ABOVE …  How Can I reinstall a Corrupted Safari Appilication?
    I once again went to LASTPASS website and they have posted a "FIX" for the problem.
    GoTo:  file://localhost/Users/royce/Desktop/https-::rodan.lastpass.com:lpsafari.dmg.we bloc
    Download and run the UNInstall program you will find there.
    I hope this helps others experiencing the same problem.

  • When I open and close iPhoto I get the wheel of death and I have to force quit the program.  Can I reinstall the program to fix any corrupted files?

    Can I reinstall iPhoto '11 to fix any corrupted files? 

    You can but it will not fix anything - you have a corrupted library = not an corrupted application
    Backup your iPHoto library, depress the option and command keys, launch iPhoto and ftom the resulting first aid window rebuild your database
    LN

  • I have Windows 8.1.  I have had MageMaker 7.0.1 working fine on desktop for MANY years.  Had to get a new hard drive.  Now computer doesn't read the PM DVD. so I can't reinstall it.  Can anyone help?

    I have Windows 8.1.  I have had PageMaker 7.0.1 working fine on desktop for MANY years.  Had to get a new hard drive.  Now computer doesn't read the PM DVD. so I can't reinstall it.  Can anyone help?

    Sorry, but the chance of ever getting PM to work on Windows 8 is somewhere
    near zero.
    Buy a very old computer or move to a new application.

  • My Internal HD became corrupt and it would not boot up so I installed My osx onto a new HD via usb and then inserted into my macbook pro but it wont boot up. It will only boot up if i connect via usb how can i boot it as an internal HD?

    My Internal HD became corrupt and it would not boot up so I installed My osx onto a new HD via usb and then inserted into my macbook pro but it wont boot up. It will only boot up if i connect via usb how can i boot it as an internal HD?

    Shootist007 wrote:
    If the system won't boot from the new drive the OP bought and install OS X on it it certainly won't boot from the original drives Recovery HD partition.
    Sorry genius.....but if the Recovery disk shows up that means the disk cable isn't bad.  Could be he did have a screwed up HDD and when he put the NEW HDD in (after putting the OS on it via USB) the computer didn't reconize it and therefore didn't boot the OS.  Just maybe right genius?  Don't rush to criticize someone's recommendations until you realize other possibilities.  (I did say "if it does")
    Thank you

  • Download error in (osx) adobe desktop app (corrupted download link).

    Here is a discription of the problem. Please consider that some of the wording might not be correct, as I do have to translate the error message from German into English.
    Using OSX 10.9.2, when clicking inside the adobe desktop app (top of the screen bar) on the tap "apps", the following screen (screenshot) appears, which states, translated from top to bottom:
    download error
    download error. Please contact support.
    (link) contact support
    (link/button) download creative cloud -> This button unfortunatly leads to the following error page "http://www.adobe.com/special/errorpages/404.html"
    All apps, like Bridge, Photoshop, Lightroom, etc. are installed and work just fine. So no problem here. I seem however unable to redownload the desktop app (in order to reinstall). As stated above the provided link inside the desktop app itself is coruppted and within the (online) web-based download centre (user logged in) I am only adviced to use the desktop app. This is a dead end and I do not know what to make of this error, let alone solving it. Please help!

    I am sorry Romsinha but this doesn't really help.
    I already restarted the desktop app and while I am obviously online and connected the problem (error message) remains the same. Information within the "home" tap is recieved/loaded  (little blue spinning wheel) stating that various apps recently have been updated. Yet the same loading wheel within the "apps" tap results in an error. My best guess is that some internal link within the app is corrupted, leading to a source on a server that can not be reached.
    UPDATE
    I clean uninstalled adobe creative cloud as discribed in the article you provided (using the cleaner tool) and even uninstalled the browser plugin. After downloading and reinstalling creative cloud the problem however remains the same. "Apps" tap still shows the same problem. "Home" tap now displays the following:

  • The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

    The word app has disappeared from my desktop computer and can't be found on finder or search. All documents I created on word will now not open unless in "TextEdit" format which I don't use. Any ideas please? Thanks

    Did you recently erase and/or reinstall the OS?
    And, some details are needed: model/year Mac, Mac OS version running now and which version originally).

  • Won't start-up, can't reinstall after latest update

    I was running the latest update that included a os x combined update and a firmware update. All was going well, and then the laptop restarted with the firmware update progress screen. The computer restarted abruptly, and never started up correctly since.
    Here's where I am now:
    The boot process is very slow and takes much longer then usual. Eventually my desktop background loads, along with the desktop icons. The menubar on top loads too. The dock does not load, and I can't open anything through the desktop icons. I can use quick-preview (pressing spacebar), but can't open any application. None of the dropdown lists work on the menu bar. Occasionally, the screen switched to black and blue and back to the usual desktop.
    Nothing works, opens, or can be accessed. Even the power button works, I need to shutdown with shift-control-option-power.
    I tried to reinstall osx, or at least access disk utilities to make some repairs.
    If I press option during the boot with the CD in, nothing happens, and I wind up the same position as described above.
    If I press C instead, I get a kernel panic during the boot process.
    I tried the CD on a different mac, and it worked fine.
    I'm stuck!!! Can't reinstall, can't fix, can't access!!!
    Any ideas or experiences with fixing this?

    What's the precise text of your message, Callum? There's a few different ones I can think of that mention reinstalling iTunes.

  • Error message has just occurred... This copy of itunes is corrupted. Please reinstall itunes. I'm using a Macbook operating on version 10.6.8 - not that this means anything to me. I just want to preserve my library and playlists! What do I do?!

    Error message has just occurred... This copy of itunes is corrupted. Please reinstall itunes. I'm using a Macbook operating on version 10.6.8 - not that this means anything to me. I just want to preserve my library and playlists! What do I do?!

    Let's try a repair install of iTunes.
    Restart the PC first.
    If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

  • My i tunes is saying corrupt and to reinstall. How do i do this and will i loose all my music after a reinstall

    my i tunes, all of the sudden is saying corrupt and to reinstall, how do i go about this, and will i loose all my music. Why did this happen? i am using a dell laptop.

    By the way, this forum is for questions about Apple Remote Desktop, Apple's software for managing networked Mac systems, and hence not the best place for your question. If you need further assistance, I'd suggest asking in the iTunes for Windows forum.
    Regards.

  • Can't reinstall Acrobat in Adobe CC

    Acrobat XI Pro was crashing repeatedly on start up. Eventually would not open - uninstalled it.
    Now when I go into Application Manager, I can not reinstall it, it says that Acrobat is 'up to date'... but the application is not even on my Mac any more (OS X 10.6.8).
    Also, I can't get the CC Desktop App to even install - it won't get past Adobe App Manager, that opens up and installation seems to falter.
    Now when I go into Application Manager, I can not reinstall it, it says that Acrobat is 'up to date'... but the application is not even on my Mac any more (OS X 10.6.8). Also, I can't get the CC Desktop App to even install - it won't get past Adobe App Manager, that opens up and installation seems to falter.

    I have now managed to get rid of all traces of old Acrobat install (had to run the uninstall again), but teh issue with CC manager is still not fixed.
    The Adobe Creative Cloud Desktop app will NOT install. I download it, launch the installer, it initializes ... then it simply opens up the existing/old AAM and stops. I get no install, no CC icon in teh menu bar, no CC in preference panel.
    The above link you sent is no use because it assumes I have the Adobe Creative Cloud Desktop app already.
    Please advise how can I get this installed so I can accurately run the entire suite of software I am paying for?

  • HT1338 Hi How can i reinstall OS Mavericks to make my laptop run like the first time?

    Hi,How can i reinstall OS Mavericks to make my laptop run like the first time?

    Hardware Information:
              MacBook Pro (17-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,3
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              6 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
              AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:59:22
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (407.34 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              PIXART USB OPTICAL MOUSE
              Western Digital  External HDD     500.11 GB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        WD-KENKEN (disk1s2) <not mounted>: 499.76 GB
              Apple Computer, Inc. IR Receiver
    FireWire Information:
              Iomega eGo HDD 800mbit - 800mbit max
                        disk2s1 (disk2s1) <not mounted>: 262 KB
                        Iomega_HDD (disk2s2) <not mounted>: 1 TB
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              at.obdev.nke.LittleSnitch          (4050 - SDK 10.8)
    Launch Daemons:
              [System] at.obdev.littlesnitchd.plist 3rd-Party support link
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.blackmagic-design.desktopvideo.XPCService.plist 3rd-Party support link
              [System] com.blackmagic-design.DesktopVideoHelper.plist 3rd-Party support link
              [System] com.blackmagic-design.streaming.BMDStreamingServer.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.noiseindustries.FxFactory.FxPlug.plist 3rd-Party support link
    Launch Agents:
              [System] at.obdev.LittleSnitchUIAgent.plist 3rd-Party support link
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.blackmagic-design.DesktopVideoFirmwareUpdater.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              RealPlayer Downloader Agent
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
              AdobePDFViewer: Version: 10.1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              Slick Savings: Version: 1.0
              Searchme: Version: 1.3
              Amazon Shopping Assistant: Version: 1.1
              Ebay Shopping Assistant: Version: 1.1
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              RealPlayer Plugin: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              Blackmagic Desktop Video  3rd-Party support link
              Flash Player  3rd-Party support link
              Tuxera NTFS  3rd-Party support link
    Old Applications:
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
                        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
              dynamiclinkmediaserver:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Time Machine not configured!
    Top Processes by CPU:
                   8%          storeagent
                   4%          WindowServer
                   1%          EtreCheck
                   1%          PluginProcess
                   1%          RealPlayer Downloader Agent
    Top Processes by Memory:
              227 MB          Safari
              104 MB          com.apple.IconServicesAgent
              104 MB          Messages
              98 MB          mds_stores
              80 MB          Dropbox
    Virtual Memory Information:
              2.62 GB          Free RAM
              2.06 GB          Active RAM
              182 MB          Inactive RAM
              1.13 GB          Wired RAM
              338 MB          Page-ins
              0 B          Page-outs

  • When Firefox was automatically updated, it removed my yahoo toolbar and I can't reinstall it.

    When Firefox was automatically updated to 29, it removed my yahoo toolbar and I can't reinstall it. I go through the motions of installing the toolbar and when I restart Firefox, the toolbar is there for a split second and then is deleted from the display. I have since removed the automatic update feature from Firefox and will only update if I deem it necessary and non-destructive. In the past your software has also removed the Social Fixer add-on. I am aware that Facebook does not like Social Fixer. Mozilla should remain neutral. You should not do Facebook's dirty work for them. I can do without Facebook and I can also do without Firefox.

    Hello,
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
    <b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
    Please report back to see if this helped you!
    Thank you.

  • Itunes is corrupted...reinstall program

    I opened Itunes and recieved a popup saying "Itunes is corrupted.  Reinstall program."  Before I do this, I would like to confirm that I will not lose any music.
    Please help.

    My computer tells me that my itunes program is corrupted and to reinstall.
    Let's try a repair install of iTunes.
    Restart the PC first.
    If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

Maybe you are looking for

  • Is there a way to extract an image file metadata?

    I know this isn't specific to PS but hope there's an answer here. I'm transcribing some of the metadata from image files to build a simple catalog.  Included are things like dimensions, resolution, and photo date.  Is there a way to extract this data

  • AIR iOS how to create folder in the documents directory

    Hi, I'm wanting to create a sub folder within the apps document directory that I can then save files into. I have the functionality in place to save the files, I just need to know how to create a sub folder first. Would anyone know if this is possibl

  • Why do i get c2282 compile errors on examples using c++?

    I just installed the NI board and can communicate with equipment using LAbView but when I compile an example in C++ I get error C2282 from decl-32.h missing ','?

  • SPA525G - Time Format and Call Progress Tones

    Hello. Can any one advise how I can change the date format from MM/DD to DD/MM - we'd prefer the UK format. Also, does anyone have the settings for UK tones instead of US ones? Documentation on both of these features is quite lacking.

  • When reinstalling i get error...Active EMD

    Please , a " little stupid " problem ... I had to interrupt 9iAS rel 2 installation on SuSe Pro 8.0..i deleted (manaually) all dir's and files as far as i know..no more dir's and files under ORACLE_HOME, etc, and so on... When reinstalling i get erro