CC desktop crashes when clicking update now

When I open creative cloud desktop app in Win 7, I see a msg - A new version is available update now - When I click Update, the installer launches and then the CC app closes.
How to fix this?  Thanks
Sterling  Lanier

Please rename OOBE to OOBE.old
Location
C:\ --->Program Files(x86)--->common files--->Adobe--->OOBE
After renaming it you can login to www.creative.adobe.com and from the tab  'download center'  download and install 'Adobe creative cloud'
Thanks

Similar Messages

  • Palm Desktop Crash when click the Month Tab or Media

    I have a new Centro and have loaded the Desktop v 6.2.2.  I was running an older Destrop with my Tungsten but upgraded.
    Since the upgrade, I get some strange behavior with the desktop.
    First, when I open the calendar and then click on the month tab (in lower left corner), the system will either hourglass or will simply crash out.  This is consistent.  The other tabs work fine (Day, Week and Year), but not the Month tab.
    Second, when I try to go into the Media function on Desktop, it will hourglass and never open Media.  I'm then forced to close desktop because the system is locked.  This problem is also consistent.
    The last issue has to do with desktop system colors.  The older version of Destop offered different colors to indicate business, personal or other categories.  With 6.2.2 there are no color choices and everything is gray.  Where did the colors go?
    So far I like the Centro, but have not been impressed with the new Palm Desktop at all....
    Any help is greatly appreciated.
    PS---I'm using XP Pro Service Pack 3 
    Regards
    Jeff
    Post relates to: Centro (Unlocked GSM)

    I have a new Centro and have loaded the Desktop v 6.2.2.  I was running an older Destrop with my Tungsten but upgraded.
    Since the upgrade, I get some strange behavior with the desktop.
    First, when I open the calendar and then click on the month tab (in lower left corner), the system will either hourglass or will simply crash out.  This is consistent.  The other tabs work fine (Day, Week and Year), but not the Month tab.
    Second, when I try to go into the Media function on Desktop, it will hourglass and never open Media.  I'm then forced to close desktop because the system is locked.  This problem is also consistent.
    The last issue has to do with desktop system colors.  The older version of Destop offered different colors to indicate business, personal or other categories.  With 6.2.2 there are no color choices and everything is gray.  Where did the colors go?
    So far I like the Centro, but have not been impressed with the new Palm Desktop at all....
    Any help is greatly appreciated.
    PS---I'm using XP Pro Service Pack 3 
    Regards
    Jeff
    Post relates to: Centro (Unlocked GSM)

  • Since downloading and installing Firefox 3.6.16, Firefox crashes when clicking on certain e-mails in my inbox. I need help.

    I installed v. 3.6.15 on 3/21/2011. Since then Firefox crashes when clicking on random e-mails in my inbox. I am running v. 10.6.7 on my iMac which I installed on 3/29/2011. I am running Java v. 10.6, Update 4, which was installed on 3/10/2011. My Adobe reader was just updated to v. 9.4.3. My iMac desktop is not quite 2 years old. When this problem occurs, everything clears off the screen. I get a message "Firefox quit unexpectedly. When I click on 'Reopen', I get the message: "Well, this is embarrassing. Firefox is having troubl recovering your windows and tabs. This is usually caused by a recently opened web page. (Don't know what that means) There are no 'Crash ID(s), because everything disappears from the screen. Could someone send instructions via e-mail on what to do? I am 73 years old and do not know a lot about computers.

    Hi their firefox has updated to 4.0 [http://www.mozilla.com/en-US/firefox/features/ 4.0 Features] Please can you try the following for me
    [[Firefox crashes]]

  • Crash when click

    Random crashing when clicking the mouse.  Screen goes black and reboots.  Happens alot in  Excel but also in other apps.
    Model Name:
    MacBook Pro
      Model Identifier:
    MacBookPro6,2
      Processor Name:
    Intel Core i7
      Processor Speed:
    2.66 GHz
      Number of Processors:
    1
      Total Number of Cores:
    2
      L2 Cache (per Core):
    256 KB
      L3 Cache:
    4 MB
      Memory:
    8 GB
      Processor Interconnect Speed:
    4.8 GT/s
      Boot ROM Version:
    MBP61.0057.B0F
      SMC Version (system):
    1.58f15
      Serial Number (system):
    W801517DGD6
      Hardware UUID:
    F3711E4D-1041-5C0A-9DCE-724C76B959B8
      Sudden Motion Sensor:
      State:
    Enabled

    Hi All,
    The latest version of Dreamweaver CC 2014 is now available for download.
    Download it from https://creative.adobe.com/ or directly through the Creative Cloud desktop app.
    For the list of new features, see http://helpx.adobe.com/dreamweaver/using/whats-new.html
    Forum announcement: The 2014 release Of Dreamweaver CC Is Now Live!
    We’re excited to hear back from you. Please share your feedback.

  • Finder crashes when clicking on Applications folder

    VERY weird. Beginning a few days ago the finder on my Mac Pro crashes whenever I clicked on the Applications folder. It makes no difference what finder view I am using (icons, columns, etc.). Even if I click on the alias to the Applications folder in the sidebar, the finder crashes. I cannot view the contents of that folder by any method. The only way I can get to an item contained therein is to search for it using Spotlight.
    Thinking that maybe my startup disk was hosed somehow, I ran Disk Utility (repaired permissions and verified the disk) and ran all tests within TechTool Deluxe. Both said the disk and filesystem were fine.
    I tried copying the entire folder to another disk, but the copy aborts after the first few items (stops with Adobe Photoshop; the next item alphabetically is Aperture). In case Aperture was somehow a problem, I removed it (searched using Spotlight and then dragged it to the trash). No change in behavior.
    I used Carbon Copy Cloner to replicate the entire drive to another, newly reformatted drive and made that drive the startup disk. No change in behavior.
    It sure seems that the issue has to do with some kind of file corruption (that CCC dutifully replicated) rather than a faulty drive, but I have no idea where to look next for a solution (other than reformatting and reinstalling over 100 applications from scratch; ugh).
    Does anyone have any idea what may be going on here? Until I can fix this, the Mac Pro is pretty much useless (luckily, I also have a MacBook Pro).

    Hi - I too am having this issue. 
    When I click on any of the items in my sidebar (i.e. -desktop, documents, applications, etc...) this causes the finder to crash and restart. 
    I have tried trashing the com.apple.finder.plist and running disk utility but to no avail.  I also found this other forum discussion (https://discussions.apple.com/thread/1336291?start=0&tstart=0) Where this was part of the post
      petrock
    Re: finder crashes when clicking desktop icon in sidebar - any help? 
    Feb 2, 2008 3:43 PM (in response to choegl)
    choegl, that crash is the same place as andreas's but it got there in a different manor. In the manor I would expect it to. It is trying to retarget the window to your selection in the sidebar and setup List View according to the view options for that folder from that folder's .DS_Store. Its specifically trying to get the label for one of the columns in List View (i.e. Size or Name or Date Modified) but the value it gets from the .DS_Store is corrupt/bogus and causes the Finder to crash (specifically a component underneath the Finder call CoreFoundation via a call to CFStringGetLength). Here's how you solve your problem. In /Applications/Utilities/Terminal.app type: +cd <path to problem folder>+
    +rm .DS_Store+
    +killall Finder+ Pressing return after each line. You can get the path to the problem folder by drag/dropping the folder into the Terminal window. When the Finder comes back up, see if it still crashes when you click on that problem folder (i.e. your Desktop) in the sidebar. Repeat the steps above for any other folders that behave this way when you click on them in the sidebar. Hope that helps everyone... 
    btw, I wrote up a bug report on your behalf about this issue and sent it off to Apple (# 5721669)."
    I tried this as well and nothing! 
    Anyone have any suggestions?  I'm at a loss and am hating this issue!  BTW, if I right click on any of the items in the sidebar, I can then click on open to get the folder to open.  HASSLE!  and if I forget (which is likely since I move too fast for my own good) then I crash the finder.  Also, this happens on all the users on my mac. 
    Thanks!!!!
    Matthew
    MacBookPro 2,2 - OS X 10.6.8 - 2.16 GHz - 3 GB mem -

  • Indesign crashes when clicking on print options

    indesign cs6 crashes when clicking on printer or page setup within the print options. OS 10.7.4

    Peter,
    Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
    I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it.  I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before.  I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
    BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail.  I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
    It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

  • Remote Desktop Crashes When trying to log-in after changing password on the remote computer

    Hi.
    I use cisco VPN to connect to my work computer.
    I can use RDC to connect to any computer on home network without issue. 
    Yesterday I changed to password on my work computer and now every time I try to log from my home computer RDC crashes.
    I've disabled printing/clipboard on local devices and resourses, and I've deleted all the RDC cache files on the computer but I continue to have the same issues. 
    please help
    Faulting application name: mstsc.exe, version: 6.1.7601.18540, time stamp: 0x53c72529
    Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b864
    Exception code: 0xc0000374
    Fault offset: 0x00000000000bf922
    Faulting process id: 0x44c
    Faulting application start time: 0x01d078d866a9ba25
    Faulting application path: C:\Windows\system32\mstsc.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 65a988c9-e4cc-11e4-8a77-f46d04eedf8b
    http://answers.microsoft.com/en-us/windows/forum/windows_7-winapps/remote-desktop-crashes-when-trying-to-log-in-after/cc45b7be-62ee-4f83-b50b-db028ee32a7f

    Hi hg,
    I didn’t found relevant settings in remote desktop connection manager, I checked the “Use multiple monitors when necessary” under tools->options, but seems like it is used for span a full screen over multiple monitors. For now I’d suggest figuring out
    why your remote session keeps crushing.
    I suspect the crash is not related to password changing, similar cases normally occurs after some local device driver, please try to disable the local printer in Remote desktop connection local resources first.
    Regards,
    D. Wu
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Crash when clicking on edit menu

    Hi,
    on a customers computer, adobe reader crashes when clicking on the edit menu (german menu "Bearbeiten").
    It doesn't matter if a pdf is open or not.
    Uninstalling and reinstalling did not help.
    What can I do?
    Thanks alot,
    Fabian

    Peter,
    Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
    I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it.  I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before.  I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
    BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail.  I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
    It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

  • Adobe Applications Crash when Clicking on Smart Folders

    APPLICATIONS EFFECTED: Adobe InDesign Cs6, Adobe Indesign CS5.5 and Adobe Illustrator CS5.5 on Mac OSX 10.8 (Mountain Lion)
    THE PROBLEM: The above applications will crash when clicking on File > Open and selecting a Smart Folder in the sidebar.
    STEPS TAKEN TO FIX THE PROBLEM:
    I have done a clean install of my system and have updated to the latest versions of all software, yet the problem remains.
    I have also done a clean install on another system and it also has the same problem.
    BACKGROUND INFO:
    Information about smart folders can be found here:
    http://support.apple.com/kb/PH4158
    This is a clear bug, so where can I get help to get a fix for the problem?

    Are the folders in question inside your home folder? If not, where are they?
    Before you do anything else, I suggest you quit Dropbox and see whether there's any change.

  • I updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

    i updated my ipod and my computer crashed during the update now the apps that come with the ipod such as the app store and itunes are not on my ipod how do i fix this

    Connect your iPod to any computer with iTunes installed, highlight your device and try syncing the apps only. If it doesn't work might have to restore through iTunes. With the new iTunes and iCloud beta, you can have the iTunes list what apps are missing on your device but if you had previously purchased in the past and then have iTunes install them. You should always get in the habit of backing up your iPhone whenever you do any firmware/OS updating/upgrading or transferring over to new device. I really really really really hope you can get back at least some of your old info. I will tell you this, I have been kicking myself in the butt for not routinely backing up my iPhone when my beautiful special iPhone 4 came up missing and had to revert back to my 3GS. iPhone 5 will be released in a few months so I am holding off on purchasing a new iPhone til then, not that I did so without reservation and a little bit of iPhone 4 withdraw.

  • How to check credit card number when clicking Update order

    Hi Experts,
    I need to check credit card number when clicking Update order.
    I put  if(document.forms['order_positions'].elements['nolog_cardno'].value == "") in submit_refresh function,  but get "document.forms.order_positions.elements.nolog_cardno.value is null or not an object" error.  Any advises?
    Thanks, Jin

    Try like this
          if ( document.forms['order_positions'].elements['nolog_cardno[0]'].value == "" )

  • Itunes  11.4.0.18 crashing when clicking on app store  Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open

    Itunes  11.4.0.18 crashing when clicking on app store
    Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.

    Click here and follow the instructions to change the iTunes Store country.
    (97125)

  • Microsoft Expression Encoder 4 crashes when clicking Start button to begin live smooth streaming to a publishing point created in Windows Server 2012

    Microsoft Expression Encoder 4 crashes when clicking Start button to begin live smooth streaming to a publishing point created in Windows Server 2012, I've got the following error. Can anyone help me with this? Thanks in advance!
    Nombre del evento de problema:    CLR20r3
      Firma del problema 01:    encoder.exe
      Firma del problema 02:    4.0.4276.0
      Firma del problema 03:    4eafa0d7
      Firma del problema 04:    mscorlib
      Firma del problema 05:    4.0.30319.18408
      Firma del problema 06:    52310b91
      Firma del problema 07:    3e69
      Firma del problema 08:    0
      Firma del problema 09:    System.InvalidCastException
      Versión del sistema operativo:    6.2.9200.2.0.0.272.7
      Id. de configuración regional:    3082
      Información adicional 1:    5861
      Información adicional 2:    5861822e1919d7c014bbb064c64908b2
      Información adicional 3:    dac6
      Información adicional 4:    dac6c2650fa14dd558bd9f448e23afd1
    Lea nuestra declaración de privacidad en línea:
      http://go.microsoft.com/fwlink/?linkid=190175
    Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
      C:\Windows\system32\es-ES\erofflps.txt

    2014-12-17 16:05:41  Msg 5170, Level 16, State 1, Server \\.\pipe\Microsoft##WID\tsql\query,  Line 2
    Cannot create file 'C:\Windows\WID\Data\SUSDB.mdf' because it already exists
    Looks like somebody forgot to remove the database from the last time WSUS was installed.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Crash when clicking on certain links (have crash report #'s)

    FF crashes when clicking a link (happens to random links, but can be reproduced reliably). It even happened while trying to submit this crash question.
    '''Easy way to reproduce:'''
    Visit: http://www.sciencedaily.com/releases/2009/04/090418084813.htm
    Scroll to end of article, click link of "More information is available at: http://www.microtransat.org/"
    That should cause the crash.
    '''Alternate method''' (if you want a trusted website):
    Ask a crash question on this website (mozilla), click on "Click for detailed instructions" under the "Crash IDs" section.
    Insta-crash every time.

    I wasn't able to reproduce the crash clicking from sciencedaily to microtransat. A standard diagnostic for possible interference by add-ons is to try Firefox's Safe Mode.
    First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
    Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
    Help > Restart with Add-ons Disabled
    In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."
    If the links works correctly, this points to one of your add-ons or custom settings as the problem.
    Any change?

  • [Solved] eclipse crashes when click help- welcome

    And also crashes when clicking color-theme plugin setting.Error message:
    JVM terminated. Exit code=127
    /opt/java/bin/java
    -Xms40m
    -Xmx512m
    -XX:MaxPermSize=256m
    -jar /usr/share/eclipse//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
    -os linux
    -ws gtk
    -arch x86_64
    -showsplash /usr/share/eclipse//plugins/org.eclipse.platform_4.2.2.v201302041200/splash.bmp
    -launcher /usr/share/eclipse/eclipse
    -name Eclipse
    --launcher.library /usr/share/eclipse//plugins/org.eclipse.equinox.launcher.gtk.linux.x86_64_1.1.200.v20120913-144807/eclipse_1502.so
    -startup /usr/share/eclipse//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
    --launcher.overrideVmargs
    -exitdata 18450085
    -vm /opt/java/bin/java
    -vmargs
    -Xms40m
    -Xmx512m
    -XX:MaxPermSize=256m
    -jar /usr/share/eclipse//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
    Added code tags -- Inxsible
    Didn't happen before. I also tried using libwebkit with -Dorg.eclipse.swt.browser.UseWebKitGTK=true (as suggested in ArchWiki:eclipse) and it also crashes.
    Last edited by xgdgsc (2013-04-27 09:21:13)

    Since then I even tried OpenJDK instead of Oracle JDK, tried downgrading to Eclipse 4.2.1, unsintalled and reinstalled everything, tried the Eclipse portable version from their site, and the problem was still there. What should I do? What can cause this, it didn't happened 1 week ago, what's gone wrong?
    I even tried removing everything from workspaces but my source code, and all .eclipse and sh!t, I even tried running it as another user, and it still crashes on help -> welcome or every fifth minute in best case.

Maybe you are looking for

  • Grants-Projects/Awards Reconciliation & GL

    What are the main reasons for reconciliation problems between Projects and Awards, including summary and detailed information?? Grants and GL reconciliation-main problems? The project and award segments in GL are necessary? If not, how to reconciliat

  • Signature position in Preview 8.0

    After upgrading my macbook Air 11"  to Yosemite and consequent upgrade of preview to 8.0, realised that when I add signature to a pdf, it appear in the middle of the scree and of a particular size, which I need to drag to the required position and re

  • EJB query language help!!

    Hi all, I have been trying to run a ejb query on JBoss 4.0.5, using built in hypersonic db, For some strange reasons am able to fetch all objects from db without any where clause but if am using a where clause with an attribute name from the entitybe

  • Why does it say to contact itunes support to finish my purchase of an app?

    why does it say to contact itunes support to finish my purchase of an app? whwn i play CLASH OF CLAN

  • Just so you guy's know...

    The Droid X comes with a specifically signed bootloader so that you can't root/hack/modify your phone. Motorola did this for 'saftey purposes.'