CC desktop install not working

to start I'm on windows 8.1. I've been trying to install the trial for illustrator because I plan on buying the whole collection, but wanted to make sure it worked well first. Apparently it does not. I downloaded the install tool and installed it. I then started the install for illustrator. I stops somewhere between 42% and 48% every time. I've been given various instructions on what to do about it( restart app, restart computer. uninstall run cc cleaner tool and reinstall, smash head against desk restart and try again, everything i can find in the forums on what to do to fix it) please help me

Hylianpirate I would recommend reviewing the installation log files to determine the error message preventing the installation from completing. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover.

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From: ʇɐb ɹəuəllıʍ <[email protected]>
>To: penny torrence <[email protected]>
>Sent: Monday, July 25, 2011 8:57 PM
>Subject: Re: flash player 10.3.1.8.34 (lastest verison)icon on my desktop ,does not work ?
>
>
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>

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It means, tentatively, that system files are missing or damaged and you will have to reinstall Snow Leopard. See the following:
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I've found the answer...sorry for questionig it again :-)

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Hello paulina,
sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
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Hi i am trying to enter into desktop with javac desktop its not working

Hi
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Hii
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Hi,
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Could the other PCs connect this PC with the RDC?
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Did you reinstalled the KB2621440?
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Connect to another computer using Remote Desktop Connection
And also this guide?
Why can’t I connect using Remote Desktop Connection?
Please take a check with those settings again.
Best regards
Michael Shao
TechNet Community Support

[SOLVED] Laptop SATA drive on desktop computer not working

Hey guys,
My acer laptop crashed few days ago and I'm trying to recover the data off its SATA harddisk on my gf's desktop computer. I don't know why, but I get a lot of errors at startup.
dmesg:
Adding 2024180k swap on /dev/sda3. Priority:-1 extents:1 across:2024180k
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
sd 4:0:0:0: [sdb] Result: hostbyte=0x00 driverbyte=0x08
sd 4:0:0:0: [sdb] Sense Key : 0xb [current] [descriptor]
Descriptor sense data with sense descriptors (in hex):
72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00
00 00 00 00
sd 4:0:0:0: [sdb] ASC=0x0 ASCQ=0x0
end_request: I/O error, dev sdb, sector 0
__ratelimit: 6 callbacks suppressed
Buffer I/O error on device sdb, logical block 0
Buffer I/O error on device sdb, logical block 1
Buffer I/O error on device sdb, logical block 2
Buffer I/O error on device sdb, logical block 3
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
sd 4:0:0:0: [sdb] Result: hostbyte=0x00 driverbyte=0x08
sd 4:0:0:0: [sdb] Sense Key : 0xb [current] [descriptor]
Descriptor sense data with sense descriptors (in hex):
72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00
00 00 00 00
sd 4:0:0:0: [sdb] ASC=0x0 ASCQ=0x0
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
ata5: EH complete
I get the following output with hdparm:
$ sudo hdparm -I /dev/sdb
/dev/sdb:
ATA device, with non-removable media
Model Number: WDC WD2500BEVS-22UST0
Serial Number: WD-WXE507A05038
Firmware Revision: 01.01A01
Standards:
Supported: 8 7 6 5
Likely used: 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 488397168
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 238475 MBytes
device size with M = 1000*1000: 250059 MBytes (250 GB)
cache/buffer size = 8192 KBytes
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, with device specific minimum
R/W multiple sector transfer: Max = 16 Current = 1
Advanced power management level: 128
Recommended acoustic management value: 128, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
SMART feature set
* Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
SET_MAX security extension
Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* IDLE_IMMEDIATE with UNLOAD
* Segmented DOWNLOAD_MICROCODE
* Gen1 signaling speed (1.5Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
DMA Setup Auto-Activate optimization
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Long Sector Access (AC1)
* SCT LBA Segment Access (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
unknown 206[12] (vendor specific)
unknown 206[13] (vendor specific)
Security:
Master password revision code = 65534
supported
enabled
locked
not frozen
not expired: security count
not supported: enhanced erase
Security level high
92min for SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee2559ab684
NAA : 5
IEEE OUI : 0014ee
Unique ID : 2559ab684
Checksum: correct
Note that the drive is password protected. If I use 'hdparm --security-disable' with my known password, it fails with the following error:
$ sudo hdparm --security-disable password /dev/sdb
security_password="password"
/dev/sdb:
Issuing SECURITY_DISABLE command, password="password", user=master
SECURITY_UNLOCK: Input/output error
If I try this for few times, the security count expires.
I see three problems that it could have:
- my hdparm/system/whatever does not fully support the drive; maybe the password cannot be accepted?
- maybe the password used by the laptop bios was filled with other characters after my typing: spaces?
- not the password is the problem, but getting information from the drive: not supported by this system?
I assume dmesg is the key, but I can't interpret it. I hope someone could tell me what should I verify/do further, I have no idea what to test anymore.
Last edited by akephalos (2009-08-30 11:27:42)

djszapi wrote:Is it a crypted system ? Can't you boot into it from livecd neither ? What did you do immediately before when this error started to occur ?
No, it is not encrypted. Just as an information, it contains 4 partitions: sdb1=NTFS, sdb2=ext4, sdb3=swap, sdb4=ext4.
This error did not occur when I was using it on my laptop, but I took the HDD out and mounted it in my girlfriend's computer, she has another Arch installed there, so I don't meed to boot from this disk, just to be able to read it. The password is a disk password - hardware probably, not for encrypted partitions. I could not disable the password because the original laptop doesn't start anymore, and the BIOS settings on this desktop computer does not support HDD password, but only System password.
So, if the HDD had no passwod set, I could tell you if the reading problem comes from some incompatibility issues, but as for now, I can't tell where it comes from, because I need to deactivate its security with hdparm --security-disable first. But this actually looks to not work, or something.
I'm thinking that the mianboard doesn't support this HDD directly connected, the things I'll do next week are:
- buying an external HDD 2.5 rack
- plug it in the USB
- try again hdparm and anything required to make it read.
If this fails, too, probably the only remaining solution is to find someone with an Acer laptop to put this HDD inside and backup my data, or at least deactivate the pass from the bios setings.
Btw, I think this is something worth mentioning to warn the users in general: this Acer 5520G was of very poor quality, things began to crack right after the one year guarantee expired, beginning with the DVD-writer.

BT Desktop Icons not working

Suddenly, for no apparent reason four BT icons on my desktop have stopped working i.e. "My BT", "BT Broadband Life", "BT Email & Search" and "BT Yahoo Online". "BT Desktop Help" does work OK. When I double click on any of the inoperative ones I get an error message saying "Launch HM.EXE - Entry point not found. The procedure entry point IsDefaultBrowserIE could not be located in the dynamic link library BTCommon.dll". I have tried downloading and reinstalling the BT Yahoo version of IE8, and running the BT Infinity setup CD again, but it makes no difference. What's gone wrong and how do I fix it?

Sweeney_Todd wrote: [snip]
What's gone wrong and how do I fix it?
The software for some reason isnt talking to each other anymore. Sometimes an update to BT DTHelp can throw other software into a dysfunctional mode.
I ceased trying to understand the former a long time ago, just before I got rid of the lot. If you dont want to liberate your PC from this lot, a clean sweep and a re-install, careful to remove any profiles that might have been created for them in the PC's Registry. CCleaner download via google from file hippo might help, but not 100%.
You need a browser, of that there is no doubt.Are the rest proportionate to the amount of time you will need to fix this?
The other Q is how much do you need the rest as desktop icons? So you could spend a lot of time trying to fix this, or just bin the lot and have a happy life. Try another browser besides IE, say Firefox/Chrome.
AQ.
"Welcome to Royston Vasey - You'll never leave."

Desktop Manager Not Working

My desktop manager (DM) version 4.2 on my PC Vista is not working right. I can open it and connect to my Sprint
8703e, but that is very little that I can do with my DM such as opening help. The backup and restore option along with other options are no longer available in my DM. What happened to these options?
Thanks
Solved!
Go to Solution.

Thanks, John! I updated my DM 4.2 to 4.3, but unfortunately when I did that, my OS 4.2.1.110 was automatically uninstalled so I had to install OS: 4.2.1.119. Wow! there is a big difference between DM 4.2 and 4.3. DM 4.3 showed updates so I clicked on that and found that there are other DM 4.4, 4.5, 4.6, and 4.7. I assume that they are for other Blackberry devices. John, can you explain what are the other versions for? I am sure that others would like to know. While I am happy with DM 4.3, but I am curious to what will happen if I download the later versions for my Sprint 8703e?
Yes, you answered my question in the other forum, but I am asking again in this forum to give you credit and users of this forum may not use the other forum.
Again, thanks a lot.

Thunderbird Mission Control Desktop/AutoConfig not working for some users

I have the file: "C:\Program Files (x86)\Mozilla Thunderbird\defaults\pref\custom.js"
It contains:
pref("general.config.obscure_value", 0);
pref("general.config.filename", "TMcustom.cfg");
I have the file: "C:\Program Files (x86)\Mozilla Thunderbird\TMcustom.cfg"
It contains:
var promptService = Components.classes["@mozilla.org/embedcomp/prompt-service;1"]
.getService(Components.interfaces.nsIPromptService);
promptService.alert(null, "title", "testing");
For most of my users the alert pops up fine when I start Thunderbird, but for a few it doesn't. All of the machines where setup with the same install script. If I log into one of the machines where it's not working as a different user, then it works fine, so I know the files are in the right spot. So why would it not work for specific users? Is there something in the user's Windows profile that could cause it to not work? Or are there any other suggestions?

As it turns out this was a known bug that was corrected in the recent release of Java 7_65 and Java 8_11. Here is a link to the bug description in the database.
Bug ID: JDK-8019274 RMI thread can no longer call out to AWT thread for webstart app

CC desktop install not working

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