CC desktop won't install

Hi, I've tried several times to install the update to desktop CC. The install won't work, and when I click the desktop icon that doesn't work either, just tells me a new installation is available. All my other installs worked, what could be wrong with this one? I'm going around in circles..

Hi steve.mose,
To take advantage of all the great features in the new Creative Cloud desktop apps, customers should upgrade to a newer version of Mac OS X. Some of the new CC apps do not support v10.6 and will not install. Minimum system requirements for each Creative Cloud app can be found on the tech specs page on Adobe.com.
Note that if you are on Mac OS X v10.6, you will have to install products that are compatible with v10.6 via Adobe Application Manager.
The following Creative Cloud apps support Mac OS X v10.6.8 and later:
Extension Manager
Illustrator
InCopy®
InDesign
Adobe Muse™
Products not listed here are not supported on Mac OS X v10.6.
Adobe has performed limited testing on other Creative Cloud desktop apps on Mac OS X v10.6, but these apps are expected to have issues with features and functionality.
Regards,
Romit Sinha

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I just needed to know what the OS of the PC was and the version of Palm desktop so I could tell you where to look for the correct folders.
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Hi iChrisChatt,
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Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
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