Cc desktop won't load

Windows 7 64bit
I've run out of Ideas am so sick of seeing that stupid blue wheel could puke. I have shut down my firewall, run the cc clean program numerous times , hunted down and deleted files and registry entries that cc clean logged as not being able to find, blocked all adobe startup files from running and erased the OOBE file from both common files and user, even tried installing old version of cc desktop. . the best I did was to get a log on screen but it loaded blue wheel! don't send me to page with 5 solutions I tried them all!

Did Chat twice for about a total of 8 hours. . . they ran my system remotely both times and even created a new user "AdobeTest" and the could not fix it . I tried having my router set up an IP Passthrough so My computer was connected to internet directly without any packet filtering or firewall. turned off my firewall and virus protection, cleaned the registry manually of all references to creative cloud, adobe and coresync and reinstalled CC Desktop could get to log on screen but after logging in just the blue wheel of death. I even changed my DNS server . . . And I changed my password from startup screen but nothing worked!!!

Similar Messages

Can't log in - desktop won't load

Hi, and thanks for reading this. I hope someone here can help me.
I have a G4 flat-panel iMac, running 10.2.8. Bought brand new in 2002 and have had no problems, with the exception of the hard drive going out a few months later and replaced under warranty. (Apparently a few of the dual-boot machines had this problem.) They also upgraded the OS to 10.2.8 and the computer has run beautifully ever since. Until the other night.
I was online and the modem disconnected but Internet Connect kept displaying "Disconnecting". This happens on occasion and the only way out of it is to shut down the computer and restart. So I did, and when the computer restarted I could not log in. The computer started as usual and seemed fine, the log-in screen appeared, I entered my password, the computer said "logging in", a blue screen appeared briefly... and then kicked back to the login screen. The desktop never appeared.
After several tries of that, I decided to reset my password (with the system CD). It let me reset my password and the computer recognized the fact I had changed my password. (You know how the log-in screen "shakes" to signal a wrong password - that never happened.) I tried to log in again and it said "logging in"... and returned to the log-in screen. The same thing happened when I tried the root user account.
I was able to start up from my Norton CD and changed the startup disk to 9.2. In 9.2, I can see the contents of my hard drive including my User folder in OS X and everything that had been on my desktop in OS X is right there in the "desktop" folder for my user name. I can move, copy, and delete things there. It's all there; the desktop just won't load when I start in OS X.
I don't know if it helps, but in 9.2, the computer recognizes my ZIP drive, CDs, and my Wacom tablet and mouse.
I have gone through the discussion boards and articles here and cannot find where anyone else has had the exact same problem. I have tried the possible solutions below, and none of them have changed anything:
* Norton Utilities (Disk Doctor) - fixed some minor errors, then ran it again and no problems were found.
* Safe Boot - I couldn't get the mouse to work, and when I figured out the keyboard "shortcuts" to log in, I got the same thing as before... "logging in" and then getting kicked back to the log-in screen.
* Disk Utility (from the Mac OS X install CD) - it fixed a couple things then said that my hard drive appeared to be okay.
* fsck (single-user mode) - it said that "Macintosh HD appears to be OK". So at least the hardware seems okay.
* Rebuilding desktop - a long shot but I figured it was worth a try; nothing changed.
* Reset privileges (single-user mode) - as far as I can see, nothing changed even after doing this.
* Startup items (folder) - nothing seems out of place.
* Disable log-in items - I still couldn't log in
* In single-user mode: when trying one of the suggestions from an article here, I typed "cd/Users/{my user name}/Library, then mv Preferences Preferences_old, and received a message stating "no such file or directory."
Looking through the contents of my hard drive, I can see that there is a Desktop icon for OS 9, but not anything for OS X. In theory, shouldn't there also be a desktop icon for OS X? Has my computer somehow lost its "connection" or "map" to my OS X desktop? I ran fsck again today so that I could look at logs/parse failed/plist/etc (an article I found here on apple.com) and following those steps, I noticed there was a line that said "root device is mounted read-only." So I can only assume that has to do with the fact my OS X desktop doesn't load.
So, with all that being said (it's a lot, I know, and I hope it all makes sense) ... Is this problem something simple that I can fix myself, or do I need to take it into the shop and have a technician look at it? As you can imagine, this is all getting very frustrating, with limited access to an old version of Photoshop, SimpleText, and a very old web browser that only works on a few sites (and thankfully Apple.com is one of them). I miss my OS X.
Thanks again for reading this, and for any advice/assistance you may be able to provide.

Thanks, Anna. Excellent work. Everything seems fine, except, of course, the booting OS X part.
First try Resetting the PRAM
• Shut down the computer.
• Locate the following keys: Command, Option, P, and R. You will need to hold these keys down simultaneously later.
• Turn on the computer.
• Press and hold the Command + Option + P + R keys immediately after the startup chime.
• Hold keys down until you hear the startup chime for the third time.
• Release the keys and immediately and allow computer to boot.
The fact that you can boot in Safe Mode suggests that you may have a Login item that conflicts with the startup process. If resetting PRAM does not work try this:
Boot computer in Safe Mode.
If you are able to get into the Login items (Apple Menu > System Preferences > Accounts > Login Items) make a note of all the log in items (write it down). Then delete them all by selecting each one in turn and clicking the minus sign under the list. Shut down and try booting the computer normally. If you are able to boot successfully add the Login items on your list one by one and try rebooting each time you have added one. This should help you isolate the offending item.
I hope one of these methods works. Post back and let me know.
cornelius

Creative Cloud Desktop won't load. Just spins after launching.

I just signed up for the photography subscription and have downloaded and installed the creative cloud desktop. after launching the application, the window just sits and attempts to load with the blue circle spinning. I cannot login or do anything. I've tried researching but haven't seen the same issue before. Thanks for the help!

Hi Chrissy,
Please try the Following Steps:
For MAC OS
Open Activity Monitor
>Look For Adobe Processes
>Force Quit Creative Cloud
>Force Quit Core Sync
>Force Quit Processes Related to Adobe.
Try Launching Creative Cloud Desktop again.
If you Still get the spinning circle Repeat the above Steps, You will get the Login screen and it will start working.

My System Preferences Desktop won't load?

When I try to change my desktop photo, it says 'loading images' and never loads. To close the app, I end up having to shut down my computer. This has been going on for months and is really getting on my nerves. People say to delete com.apple.desktop.plist but the problem is, I have looked and the file is nowhere to be seen on my computer. I would really appreciate some help because this is terribly on my nerves.

Welcome to Apple Support Communities
In Lion, this file is in ~/Library/Preferences, which is a hidden folder. To access to it, open a Finder windows, select the Go menu > Go to Folder, and type ~/Library/Preferences. Then, delete the file and restart. Finally, delete "com.apple.systempreferences.plist" too

Desktop won't load properly

My laptop keeps failing to load the desktop after logging in. It goes to the login page fine but as soon as I do and the desktop opens it keeps attempting to open it every 2 seconds continuously non stop. It's blinking
I can't click anything on screen but the mouse is moving fine. Keyboard seems fine as I can open CTRL Alt Delete Screen.
Opening task bar is fine but the blinking is still happening but I can click things on these menus just not on task bar or any of the shortcuts.
I can also shut down normally if I go through the CAD screen.
I have Norton so I would hope it's not a virus.
Any help offered would be appreciated.

Forgot. Model is Envy TS 15-j038tx

Creative cloud desktop won't load the "apps" section/shows download error/ have uninstalled & reinstalled/ also completed yosemite os install successfully to see if it was a compatability issue/but still shows download error on apps/ this only occurred af

I have a macbook pro 2010 & extra storage and drive space
I don't know what the link is between the new creative cloud update in january and the loss of my apps & downloading error after that update, to the desktop window?
Before that I hadn't had any trouble with the apps window..all the other parts are syncing and seem fine?
I uninstalled & reinstalled the creative cloud desktop
I installed the yosemite os x to see if the new interface was an issue...all was fine with the yosemite install
I have checked for the answer in the troubleshooting guide
nothing seems to apply at this point...
didn't know if anyone else was having the same difficulty?
Thanks

is this the 'unknown' download error or some other error? attaching a screenshot of the error if it's in english would be helpful.

Creative cloud desktop won't load any apps

The apps tab in my creative cloud desktop reads download error. Help!

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Windows 8.1 Desktop won't load.

I have a toshiba and today it froze so badly that I had to hard reset it. Now, when I log in with my pin, I press enter and the pin box where I entered my pin dissappears and my pc does nothing. If I want to press any other button, it takes 5 minutes for
it to register, and it's being extremely unresponsive for the first time ever. And when I try to sign in, the screen goes blank for a second and brings me back to my cover photo with the time and date displayed (before I can sign in). Help :/

Hi,
I have some questions, please help to clarify:
1. What did you mean the Reset, the factory restore or the Reset feature in Windows 8.1?
2. What did you mean the pin, the password of user account or the code related to OEM something?
3. Can you login to the computer after failing for some times?
We need more information to identify your issue, thanks for your cooperation.
Kate Li
TechNet Community Support

Majror issue, Computer won't load

Hi, I caused a really big problem with my Mac. on my Hard drive I clicked get info, I added my account name to file permissions and had it applied to all my files and folders. When it finished, all my internal drives were locked, I couldn't access them, I restarted my computer and the farthest that it gets is the screen with the apple logo, the wheel just spins, It won't get passed that screen. My desktop won't load. I don't know what to do. Please help

It would be fine to bring your external drive to the Apple store, but restoring from the CCC clone should be very easy to do later yourself as well.
I don't see any reason why the other internal drives would have to be reformatted. You did say that after you had clicked "Apply to Enclosed Items":
When it finished, all my internal drives were locked, I couldn't access them
I'm not sure if they will still looked "locked" after the startup drive is fixed, but if so, then the Terminal commands that V.K. gave in the [other thread|http://discussions.apple.com/thread.jspa?messageID=10326121] would hopefully unlock them:
sudo chflags 0 /volumes/*
sudo chmod a+rx /volumes/*
It wouldn't hurt to print out that thread and take it with you, just in case the Apple tech is unfamiliar with this issue.
I don't think that the "Apply to enclosed Items" command traverses further into other mounted volumes, but I'm not sure of this. In any event, permissions on a data disk should be fixable no matter how screwed up they are, unlike permissions on a disk with OS X installed.
The bottom line is that you have kept good backups, and I think that at the end of the day you will be fine.

My mail won't load via iCloud on my desktop. It comes up with the message "Missing resources". How do I correct this?

My mail won't load via iCloudonmy desktop. It comes up with the message "Missing resources". My network is working properly and I've checked Apple's reporting system to see if any systems are down (they are not). I am asked to submit the report to Apple (which I have)...but how do I correct this error sothat I can access my mail via iCloud on my desktop iMac?

Here is the error message information: DOES THIS HELP ANYONE FIGURE OUT WHAT IS HAPPENING? All other iCloud Services work.
IS FATAL
true
APPLICATION NAME
mail
TITLE
Mail could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
LOG
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: MAIL in main()
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.User object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 1:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:     -> entering "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 2:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <-- Response 2: 0 (84ms), headers:   body: (empty)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1426606530328/1,httpStatus: 0,round trip time: 85ms, wmsid: null
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: Bootstrap error: Preferences.RefreshError
TYPE
server
APP STATECHART
SC.Statechart:sc1031
initialized: true
name: cloudos-statechart
current-states: [
    active.application.displayingCurrentApp
state-transition:
    active: false
    suspended: false
handling-event: false
BUILD NUMBER
15B.169e9f7
TIME
Tue Mar 17 2015 11:35:32 GMT-0400 (EDT)        (1426606532298)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
DSID
1018646875
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: MAIL in main()
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.User object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: Creating local CK.AccountPreferences object
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 1:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc1473:dispatch('load content')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: SC.Object:sc2647:dispatch('noContent')
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG:     -> entering "6.2.2 No Content"
Tue, 17 Mar 2015 15:35:30 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
Status:0
Request:/wm/preference
Wmsid:null
Redirect Count:1
Timeout Redirect Count:1
ResponseText:
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: --> Request 2:   POST to https://p04-mailws.icloud.com:443/wm/preference?clientBuildNumber=15B.9bb3ce9&cl ientId=548F3122-7920-4BB0-8988-1F5BFD99D289&dsid=1018646875, headers: Content-Type=text/plain, body: (omitted)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1426606530328/1
wmsid: null
params: {"locale":"en-us","timeZone":"US/Eastern"}
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: GIVING UP ON RETRIES, CoreMail.MailRequest.willReceive:
responseText: ,
this._redirectCount: 1
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <-- Response 2: 0 (84ms), headers:   body: (empty)
Tue, 17 Mar 2015 15:35:30 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1426606530328/1,httpStatus: 0,round trip time: 85ms, wmsid: null
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: retrieveResponseError:
ServerPreferencesDataSource.retrieveResponse
error:-1/0
guid:serverPrefsGuid
Tue, 17 Mar 2015 15:35:30 GMT: ERROR: Bootstrap error: Preferences.RefreshError

My system preferences won't load. It opens straight up to the desktop folder and pictures won't load, leaving me with a color wheel. I've tried restarting my computer and that doesn't help. System preferences just won't open/load at all. Any ideas?

My system preferences won't load. It opens straight up to the desktop folder and pictures won't load, leaving me with a color wheel. I've tried restarting my computer and that doesn't help. System preferences just won't open/load at all. Any ideas?

Deleting the System Preference or other .plist file
..Step by Step to fix your Mac

Too many files on 10.4 Desktop - Finder won't load

2.66 DualCore Intel Xeon + OSX 10.4.10 + 2Gb DDR2 DIMM + 230Gb ST3250820AS + OPTIARC DVD RW AD-7170A
Despite recurrent warnings, a relative kept leaving too many files on the Desktop, up to 300 files (JPGs, downloaded archives). Last week, after attempting to move/copy them to a folder, OSX crashed, and now Finder won't load; after password screen, menu bar and Dock appear, the 'MyDay' app (from Entourage) starts bouncing, and system freezes. Sometimes it goes back to password screen, and from there again to a frozen, empty finder with dead mouse pointer. Other times the spinning clock or wheel remain spinning forever.
Tried DiskUtility, repaired disk and permissions, reset PRAM, no dice.
Tried to boot off the 10.4.10 DVD, it doesn't allow to run OSX from the disc (I have a vague recollection of doing this once, but...)
Started in SafeBoot mode, finder froze at same stage.
Re-Installed OSX 10.4.10 in Archive and Install mode, same freeze at same stage.
The only explanation for the crash, as no updates/new app installing happened, is that there are, again, too many loose files on the desktop and as it tries to load the Finder it crashes. I'm hauling the machine ASAP to try with my own Intel to try access his disk via FireWire target mode but worry the same thing will happen on my system, that it will balk at too many files.
Is there a way to try to fix this without resorting to clean install (needless to say, last backup was months ago)? If I install Leopard on that disk (it comes out fine in Disk Utility) will the same thing happen as soon as it tries to load the Finder? Is there a way to boot 10.4 off a CD/DVD?
Thanks for any info or tips!

Welcome to the forums!
Make your relative write this out 1000 times:
Performance tip: Keep the Desktop clutter-free (empty, if possible)
Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
And it is why Apple invented 'Stacks' for Leopard.

MacBook won't load desktop

After logging into my MacBook Pro it won't load the desk top. It just stays on the universe screen

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

I've loaded lightroom 4 onto my laptop but it won't load up on the desktop.

I have a problem loading lightroom4 onto my desktop. It loaded onto my laptop okay!
But an error message keeps coming up on the desktop.
This is the error message below.
"A problem caused the program to stop working correctly
Windows will close the program and notify you if a solution is available"
My desktop 32bit, and laptop 64 bit are both running windows 7 pro.

That's a rather generic Windows crash. Does Windows Event Viewer provide more details about what may cause the issue?
Mylenium

I just upgraded to Safari 5.0.6 and my gmail now won't load. Please help.

I just upgraded my Safari to 5.0.6 (using Mac OS X 10.5.8) on my MacBook Pro and now my G mail account won't load...all I get is a blank page. G mail still loads with Firefox (which, for some reason, I do not have "permission" on my laptop to upgrade). I have deleted the cookies, cleared the cache, but still can't get G mail to work. Does anyone have a solution? Thanks so much.

Can you easily do this with Mac mail?
Yes you can.
Open Mac Mail. From the menu bar click Mail / Preferences then select the General tab.
Then select Accounts from the menu then the Account Information tab.
Click + (plus) under the Accounts window on the left.
Enter your name, your Gamil user name and password then click Create.
To start a new mail window, from the menu bar click File / New Message
Click the pop up menu next to: From
Select your Gmail account.
Click Attach form the new mail message window to include photos or links or just drag items to the window from your Desktop.

Cc desktop won't load

Similar Messages

Maybe you are looking for