CC file syncing quota is inaccurate

CC file synincing is indicating over 20gb of storage used when reality was 16.95GB. Once files were erased from server and the "Archive" permanently deleted the quota is still inaccurate.at over 20gb on a storage account of 100gb. All syncing on three machines is paused but the Adobe CC servers still have an inaccruate amount of storage on the servers where no files should exist. Need this quota reset to zero until I have again uploaded backed up files to keep in sync among three computers.
thanks

I am having a similar issue where File Sync CC says I have 14.64GB of space used when in reality I only have 1.24GB of files in the Creative Cloud folder. I permenantly deleted all archived files thinking this was the issue but I guess not. Any solutions in resolving this problem? It's not critical but kind of a bother.
thanks

Similar Messages

  • Creative Cloud file sync quota states 769.1MB/20.0GB, but there's nothing in it, including Archive

    Creative Cloud Help / Manage and sync files web page states the following:
    Note: A small portion of space is used for administrative purposes so the actual storage space will be slightly less. The amount used varies based on number of user files, generally 100-500kb is used for administrative purposes.
    However, there's nothing in FILES or ARCHIVE, so what's using 769.1MB/20.0GB?? This a consistent situation.
    Cheers

    The problem has been fixed. You will now find 6 files in a folder beginning with 'Recovered'.

  • Log file sync question

    Metalink note 34592.1 has been mentioned several times in this forum as well as elsewhere, notably here
    http://christianbilien.wordpress.com/2008/02/12/the-%E2%80%9Clog-file-sync%E2%80%9D-wait-event-is-not-always-spent-waiting-for-an-io/
    The question I have relates to the stated breakdown of 'log file sync' wait event:
    1. Wakeup LGWR if idle
    2. LGWR gathers the redo to be written and issue the I/O
    3. Time for the log write I/O to complete
    4. LGWR I/O post processing
    5. LGWR posting the foreground/user session that the write has completed
    6. Foreground/user session wakeup
    Since the note says that the system 'read write' statistic includes steps 2 and 3, the suggestion is that the difference between it and 'log file sync' is due to CPU related work on steps 1, 4, 5 and 6 (or on waiting on the CPU run queue).
    Christian's article, quoted above, theorises about 'CPU storms' and the Metalink note also suggests that steps 5 and 6 could be costly.
    However, my understanding of how LGWR works is that if it is already in the process of writing out one set of blocks (let us say associated with a commit of transaction 'X' amongst others) at the time a another transaction (call it transaction 'Y') commits, then LGWR will not commence the write of the commit for transaction 'Y' until the I/Os associated with the commit of transaction 'X' complete.
    So, if I have an average 'redo write' time of, say, 12ms and a 'log file sync' time of, say 34ms (yes, of course these are real numbers :-)) then I would have thought that this 22ms delay was due at least partly to LGWR 'falling behind' in it's work.
    Nonetheless, it seems to me that this extra delay could only be a maximum of 12ms so this still leaves 10ms (34 - 12 -12) that can only be accounted for by CPU usage.
    Clearly, my analsys contains a lot of conjecture, hence this note.
    Can anybody point me in the direction of some facts?

    Tony Hasler wrote:
    Metalink note 34592.1 has been mentioned several times in this forum as well as elsewhere, notably here
    http://christianbilien.wordpress.com/2008/02/12/the-%E2%80%9Clog-file-sync%E2%80%9D-wait-event-is-not-always-spent-waiting-for-an-io/
    The question I have relates to the stated breakdown of 'log file sync' wait event:
    1. Wakeup LGWR if idle
    2. LGWR gathers the redo to be written and issue the I/O
    3. Time for the log write I/O to complete
    4. LGWR I/O post processing
    5. LGWR posting the foreground/user session that the write has completed
    6. Foreground/user session wakeup
    Since the note says that the system 'read write' statistic includes steps 2 and 3, the suggestion is that the difference between it and 'log file sync' is due to CPU related work on steps 1, 4, 5 and 6 (or on waiting on the CPU run queue).
    Christian's article, quoted above, theorises about 'CPU storms' and the Metalink note also suggests that steps 5 and 6 could be costly.
    However, my understanding of how LGWR works is that if it is already in the process of writing out one set of blocks (let us say associated with a commit of transaction 'X' amongst others) at the time a another transaction (call it transaction 'Y') commits, then LGWR will not commence the write of the commit for transaction 'Y' until the I/Os associated with the commit of transaction 'X' complete.
    So, if I have an average 'redo write' time of, say, 12ms and a 'log file sync' time of, say 34ms (yes, of course these are real numbers :-)) then I would have thought that this 22ms delay was due at least partly to LGWR 'falling behind' in it's work.
    Nonetheless, it seems to me that this extra delay could only be a maximum of 12ms so this still leaves 10ms (34 - 12 -12) that can only be accounted for by CPU usage.
    Clearly, my analsys contains a lot of conjecture, hence this note.
    Can anybody point me in the direction of some facts?It depends on what you mean by facts - presumably only the people who wrote the code know what really happens, the rest of us have to guess.
    You're right about point 1 in the MOS note: it should include "or wait for current lgwr write and posts to complete".
    This means, of course, that your session could see its "log file sync" taking twice the "redo write time" because it posted lgwr just after lgwr has started to write - so you have to wait two write and post cycles. Generally the statistical effects will reduce this extreme case.
    You've been pointed to the two best bits of advice on the internet: As Kevin points out, if you have lgwr posting a lot of processes in one go it may stall as they wake up, so the batch of waiting processes has to wait extra time; and as Riyaj points out - there's always dtrace (et al.) if you want to see what's really happening. (Tanel has some similar notes, I think, on LFS).
    If you're stuck with Oracle diagnostics only then:
    redo size / redo synch writes for sessions will tell you the typical "commit size"
    redo size + redo wastage / redo writes for lgwr will tell you the typical redo write size
    If you have a significant number of small processes "commit sizes" per write (more than CPU count, say) then you may be looking at Kevin's storm.
    Watch out for a small number of sessions with large commit sizes running in parallel with a large number of sessions with small commit sizes - this could make all the "small" processes run at the speed of the "large" processes.
    It's always worth looking at the event histogram for the critical wait events to see if their patterns offer any insights.
    Regards
    Jonathan Lewis

  • File Sync Will Not Resume

    I puased file syncing when I lost some data a few weeks back (thank you to the Adobe Staff who assisted me with this issue and worked to rectify the problem and recover my data). However now, after updating my Creative Cloud application, I cannot resume file syncing. When I attempt to resume file sync, the application acts like it is syncing but then pauses again. I have also attempted to resume sync while the Creative Cloud application is running as Administrator on Windows 7.

    Still did not fix it.
    Here is what my log is saying:
    20130926-220121.982: Couldn't populate account: couldn't get size from listing
    20130926-220121.982: 9/26/2013 10:01:21 PM: File Monitoring stopped on: accs://creative.adobe.com
    20130926-220121.982: 9/26/2013 10:01:21 PM: File Monitoring has stopped: Error while monitoring: Couldn't populate account: couldn't get size from listing
    20130926-220122.120: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing
    20130926-220122.471: Error 11 on side -1: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing
    20130926-220122.471: Creative Cloud server error: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing
    20130926-220122.471: BaseControllerDelegate::quota {storageFree:19732473474, storageTotal:21474836480}
    20130926-220122.472: BaseControllerDelegate::pushSyncStatus sent state 3 (CoreSyncStateSyncError)
    20130926-220122.472: Switch Sync status
    20130926-220122.473: Set job state to 0, OnSyncSwitch
    20130926-220122.473: 9/26/2013 10:01:22 PM: File Monitoring was asked to stop on: C:\Users\Jon\Creative Cloud Files: Stop Monitoring
    20130926-220122.818: 9/26/2013 10:01:22 PM: File Monitoring stopped on: C:\Users\Jon\Creative Cloud Files
    20130926-220122.818: 9/26/2013 10:01:22 PM: File Monitoring has stopped: Was asked to stop
    20130926-220122.895: Informational: [livetype] onTextReceived cosy.fonts.UpdatePreferencesRequest
    20130926-220122.895: Informational: [livetype]  sendText accc.fonts.UpdatePreferencesResponse (success)
    20130926-220122.895: Informational: [livetype]  disableFontSync
    20130926-220648.371: Informational: [livetype] onTextReceived cosy.fonts.PreferencesRequest
    20130926-220648.371: Informational: [livetype]  sendText accc.fonts.PreferencesResponse (OFF)

  • Email from Adobe says I can use File Sync today, but it isn't working

    Received an email this morning saying I'd been already approved for newly reinstated File Sync and I should start using it today, but my desktop app still says "coming soon."   I waited till this evening, but it's still not active.
    Here's quote from the email:  "Since we’re rolling out access in limited batches, we’re prompting people to join a waiting list—but we’ve gone ahead and approved you, so you can get started using these features anytime."
    Anyone know what's going on?
    Gail 

    Hi Gail, were you prompted to update your CC desktop app ?
    If not then try quitting it and then re-launch it, it will ask you to update.
    After update, it should have that functionality.

  • File Sync | FAQs

    Here are answers to a few questions that you may need before you start. If your question is not here, feel free to start a new discussion.
    What types of files can I upload and preview on Creative Cloud?
    You can preview many creative file types directly in a web browser on your computer, tablet, or smartphone. These file types include: PSD, AI, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, Ideas, and others.
    What operating systems are supported?
    The Creative Cloud app supports Mac OS 10.7, 10.8 and Windows 7 and 8 (both 64-bit and 32-bit versions). A broadband Internet connection is required to be able to sync files and fonts.
    Is there a file size limit?
    Using Sync Files from the CReative Cloud app for desktop, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors.
    On the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you can see some unexpected upload failures.
    When files are moved in the local Creative Cloud Files folder do they still exist locally? Are they available when disconnected?
    Yes. When you move files in the local Creative Cloud Files folder and Creative Cloud app is running, they automatically sync to the Creative Cloud. When you look at these files in the Finder or Explorer, you can see their status. Files currently syncing have blue arrows, and the files sync'd to the cloud have a green check mark.
    If you don't have an Internet connection, syncing automatically pauses and resumes when the connection is restored. While you are disconnected, you have complete access to these files for editing. The menu and tray icons change status to let you know when you are disconnected/connected and if sync is active.
    What happens if I delete files from my Creative Cloud Files folder?
    File deletions sync to the Creative Cloud and any other devices linked to the account. Files deleted from the Creative Cloud Files folder are first placed in the Archive files section of the Files page. The same is true of files deleted from the Files page. Your quota counts archived files as well, so it's necessary to permanently delete files to free up storage space. You can browse your archived files in the Files view of the CreativeCloud.com website to restore or unarchive or permanently delete files to free up storage.
    What order do files sync in?
    Files in the Creative Cloud Files folder sync alphabetically, by directory.

    That is correct.  This functionality is being rolled out incrementally - that is, some folks will receive access to this first (in fact, some already have it now), and others will be added as soon as we can.
    If you have not received an email similar to the one above, and you want to get early access to these functions, follow the link on the Creative Cloud Team Blog to sign up for the program.  Details are there.

  • File sync error

    Hi!
    My file storage says I'm using 1,99Gb but I have deleted all shared files online and in my folders.
    The error occured after two failed sync's of a 1Gb RAR-file.
    When viewing file space in my browser it says "This folder is empty"
    Creative Cloud application says "all files are synced".
    Running CC on MacBook Pro 15" Retina (late 2013)
    CC is also consuming a lot of power, (25,87 - compared to Photoshop running at 2,49)
    Restarting CC app, disable/enable file sync does not change the disc quota status.
    Tried to contact adobe via chatt but after several hours with 1 person ahead of me in que I gave up.
    Cannot find phone numbers for swedish support. Please help!

    Finally got response after posting a comment in the thread "Customer Service is HORRID" ( http://forums.adobe.com/message/5835413 )
    Got contacted via email and replied with my contact info, a guy called me saying they will fix the problem within 24-48 hours.
    Hope for the best.

  • File sync will not activate

    Just updated to the most recent version of Creative Cloud. When I go into preferences and activate File Sync, when I close the box, File Sync is grayed out and is not turned on.

    Still did not fix it.
    Here is what my log is saying:
    20130926-220121.982: Couldn't populate account: couldn't get size from listing
    20130926-220121.982: 9/26/2013 10:01:21 PM: File Monitoring stopped on: accs://creative.adobe.com
    20130926-220121.982: 9/26/2013 10:01:21 PM: File Monitoring has stopped: Error while monitoring: Couldn't populate account: couldn't get size from listing
    20130926-220122.120: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing
    20130926-220122.471: Error 11 on side -1: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing
    20130926-220122.471: Creative Cloud server error: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing
    20130926-220122.471: BaseControllerDelegate::quota {storageFree:19732473474, storageTotal:21474836480}
    20130926-220122.472: BaseControllerDelegate::pushSyncStatus sent state 3 (CoreSyncStateSyncError)
    20130926-220122.472: Switch Sync status
    20130926-220122.473: Set job state to 0, OnSyncSwitch
    20130926-220122.473: 9/26/2013 10:01:22 PM: File Monitoring was asked to stop on: C:\Users\Jon\Creative Cloud Files: Stop Monitoring
    20130926-220122.818: 9/26/2013 10:01:22 PM: File Monitoring stopped on: C:\Users\Jon\Creative Cloud Files
    20130926-220122.818: 9/26/2013 10:01:22 PM: File Monitoring has stopped: Was asked to stop
    20130926-220122.895: Informational: [livetype] onTextReceived cosy.fonts.UpdatePreferencesRequest
    20130926-220122.895: Informational: [livetype]  sendText accc.fonts.UpdatePreferencesResponse (success)
    20130926-220122.895: Informational: [livetype]  disableFontSync
    20130926-220648.371: Informational: [livetype] onTextReceived cosy.fonts.PreferencesRequest
    20130926-220648.371: Informational: [livetype]  sendText accc.fonts.PreferencesResponse (OFF)

  • Performance Issue: Wait event "log file sync" and "Execute to Parse %"

    In one of our test environments users are complaining about slow response.
    In statspack report folowing are the top-5 wait events
    Event Waits Time (cs) Wt Time
    log file parallel write 1,046 988 37.71
    log file sync 775 774 29.54
    db file scattered read 4,946 248 9.47
    db file parallel write 66 248 9.47
    control file parallel write 188 152 5.80
    And after runing the same application 4 times, we are geting Execute to Parse % = 0.10. Cursor sharing is forced and query rewrite is enabled
    When I view v$sql, following command is parsed frequently
    EXECUTIONS PARSE_CALLS
    SQL_TEXT
    93380 93380
    select SEQ_ORDO_PRC.nextval from DUAL
    Please suggest what should be the method to troubleshoot this and if I need to check some more information
    Regards,
    Sudhanshu Bhandari

    Well, of course, you probably can't eliminate this sort of thing entirely: a setup such as yours is inevitably a compromise. What you can do is make sure your log buffer is a good size (say 10MB or so); that your redo logs are large (at least 100MB each, and preferably large enough to hold one hour or so of redo produced at the busiest time for your database without filling up); and finally set ARCHIVE_LAG_TARGET to something like 1800 seconds or more to ensure a regular, routine, predictable log switch.
    It won't cure every ill, but that sort of setup often means the redo subsystem ceases to be a regular driver of foreground waits.

  • Statspack: High log file sync timeouts and waits

    Hi all,
    Please see an extract from our statpack report:
    Top 5 Timed Events
    ~~~~~~~~~~~~~~~~~~ % Total
    Event Waits Time (s) Ela Time
    log file sync 349,713 215,674 74.13
    db file sequential read 16,955,622 31,342 10.77
    CPU time 21,787 7.49
    direct path read (lob) 92,762 8,910 3.06
    db file scattered read 4,335,034 4,439 1.53
    Avg
    Total Wait wait Waits
    Event Waits Timeouts Time (s) (ms) /txn
    log file sync 349,713 150,785 215,674 617 1.8
    db file sequential read 16,955,622 0 31,342 2 85.9
    I hope the above is readable. I'm concerned with the very high number of Waits and Timeouts, particulary around the log file sync event. From reading around I suspect that the disk our redo log sits on isn't fast enough.
    1) Is this conclusion correct, are these timeouts excessively high (70% seems high...)?
    2) I see high waits on almost every other event (but not timeouts), is this pointing towards an incorrect database database setup (give our very high loads of 160 executes second?
    Any help would be much appreciated.
    Jonathan

    Top 5 Timed Events
    ~~~~~~~~~~~~~~~~~~ % Total
    Event Waits Time (s) Ela Time
    log file sync 349,713 215,674 74.13
    db file sequential read 16,955,622 31,342 10.77
    CPU time 21,787 7.49
    direct path read (lob) 92,762 8,910 3.06
    db file scattered read 4,335,034 4,439 1.53
    Avg
    Total Wait wait Waits
    Event Waits Timeouts Time (s) (ms) /txn
    log file sync 349,713 150,785 215,674 617 1.8
    db file sequential read 16,955,622 0 31,342 2 85.9What's the time frame of this report on?
    It looks like your disk storage can't keep up with the volume of I/O requests from your database.
    The first few thing need to look at, what're IO intensive SQLs in your database. Are these SQLs doing unnecessary full table scan?
    Find out the hot blocks and the objects they belong.
    Check v$session_wait view.
    Is there any other suspicious activity going on in your Server ? Like other program other than Oracle doing high IO activities? Are there any core dump going on?

  • I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

    I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

    Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
    The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

  • Offline Files sync gives Access Denied on Windows 8.1 Enterprise

    A small number of our staff have now been issued with Windows 8.1 Enterprise hybrid tablet computers, however there is a problem with using Offline Files on them - when synchronising, it responds "Access Denied".
    The tablets have Windows 8.1 Enterprise with all the latest updates on them. Staff users have a home folder on the network under \\server\staff\homes\departmentname\username which gets mapped to U: and their My Documents is redirected there. The server is currently
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    We have tried:
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    Using Group Policy Objects to force Offline Files synchronisation at logon and logoff
    Clearing the local cached copy of the user's profile from the machine and getting them to log back on to recreate it
    Setting up Offline Files event logging to the event viewer - this provides no useful information as it only logs disconnect/reconnect and logoff/logon events
    Forcing Group Policy update using gpupdate /force
    Forcing synchronisation using PowerShell and https://msdn.microsoft.com/en-us/library/windows/desktop/bb309189%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396
    As suggested by http://support.microsoft.com/kb/275461 we gave the All Staff security group Read permissions on F:\Staff (which is the one that is shared as \\server\staff) and then blocked inheritance for folders below that
    We also checked the following:
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    The Offline Files service is running
    The OS is already Windows 8.1 Enterprise, so installing the Pro Pack is not applicable
    In HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\UserState\UserStateTechnologies\ConfigurationControls  all the values are set to 0 and not 1
    We do not use System Center Configuration Manager
    No errors were found in the Folder Redirection event logs
    None of these solved the problem, does anyone have any suggestions?
    Here is the error we are seeing:
    Thanks,
    Dan Jackson (Lead ITServices Technician)
    Long Road Sixth Form College
    Cambridge, UK

    Hi,
    Generally speaking, this problem is most probably occurs at File Server Client. 
    Firstly, please check the sharing file Sync Settings.
    Shared file properties\Sharing\Advanced Sharing\Caching 
    Also check shared file user list, make sure these problematic user account have full permission.
    On the other hand, could you able to access to the shared file directly in Windows Explorer?
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Yes, the user can access the shared folder in Windows Explorer. The user has the following permissions:
    Traverse Folder/Execute File
    List Folder/Read Data
    Read Attributes
    Read Extended Attributes
    Create Files/Write Data
    Create Folders/Append Data
    Write Attributes
    Write Extended Attributes
    Delete
    Read Permissions
    Here is a screenshot of how the Caching settings are set up on the top-level Staff share.

  • If I turn on Adobe File Sync will that duplicate files in my Dropbox? (Unnecessary and I can't afford the bandwidth).

    I have gigabytes of Adobe CC files arranged in appropriate client folders in Dropbox (and mirrored on my local hard drive).
    It looks like if I turn File Sync on (needed to access Assets) some or all of this will be duplicated and separated from non-Adobe data in each client file.
    Messy, unnecessary and 100GB of bandwidth I don't want to pay for! (I'm on 4G so it's expensive.)

    MichaelGli2,
    The Creative Cloud desktop application will only sync files that are in your "Creative Cloud Files" folder on your local machine.
    By default, the "Creative Cloud Files" folder is in your user's home folder (/Users/<yourusername>/Creative Cloud Files/ on Mac, or C:\Users\<yourusername>\Creative Cloud Files\ on Windows).
    Unless you have deliberately changed the location of your Creative Cloud Files folder yourself so that it is inside your local Dropbox folder, there will be no duplication.

  • Log file sync top event during performance test -av 36ms

    Hi,
    During the performance test for our product before deployment into product i see "log file sync" on top with Avg wait (ms) being 36 which i feel is too high.
                                                               Avg
                                                              wait   % DB
    Event                                 Waits     Time(s)   (ms)   time Wait Class
    log file sync                       208,327       7,406     36   46.6 Commit
    direct path write                   646,833       3,604      6   22.7 User I/O
    DB CPU                                            1,599          10.1
    direct path read temp             1,321,596         619      0    3.9 User I/O
    log buffer space                      4,161         558    134    3.5 ConfiguratAlthough testers are not complaining about the performance of the appplication , we ,DBAs, are expected to be proactive about the any bad signals from DB.
    I am not able to figure out why "log file sync" is having such slow response.
    Below is the snapshot from the load profile.
                  Snap Id      Snap Time      Sessions Curs/Sess
    Begin Snap:    108127 16-May-13 20:15:22       105       6.5
      End Snap:    108140 16-May-13 23:30:29       156       8.9
       Elapsed:              195.11 (mins)
       DB Time:              265.09 (mins)
    Cache Sizes                       Begin        End
    ~~~~~~~~~~~                  ---------- ----------
                   Buffer Cache:     1,168M     1,136M  Std Block Size:         8K
               Shared Pool Size:     1,120M     1,168M      Log Buffer:    16,640K
    Load Profile              Per Second    Per Transaction   Per Exec   Per Call
    ~~~~~~~~~~~~         ---------------    --------------- ---------- ----------
          DB Time(s):                1.4                0.1       0.02       0.01
           DB CPU(s):                0.1                0.0       0.00       0.00
           Redo size:          607,512.1           33,092.1
       Logical reads:            3,900.4              212.5
       Block changes:            1,381.4               75.3
      Physical reads:              134.5                7.3
    Physical writes:              134.0                7.3
          User calls:              145.5                7.9
              Parses:               24.6                1.3
         Hard parses:                7.9                0.4
    W/A MB processed:          915,418.7           49,864.2
              Logons:                0.1                0.0
            Executes:               85.2                4.6
           Rollbacks:                0.0                0.0
        Transactions:               18.4Some of the top background wait events:
    ^LBackground Wait Events       DB/Inst: Snaps: 108127-108140
    -> ordered by wait time desc, waits desc (idle events last)
    -> Only events with Total Wait Time (s) >= .001 are shown
    -> %Timeouts: value of 0 indicates value was < .5%.  Value of null is truly 0
                                                                 Avg
                                            %Time Total Wait    wait    Waits   % bg
    Event                             Waits -outs   Time (s)    (ms)     /txn   time
    log file parallel write         208,563     0      2,528      12      1.0   66.4
    db file parallel write            4,264     0        785     184      0.0   20.6
    Backup: sbtbackup                     1     0        516  516177      0.0   13.6
    control file parallel writ        4,436     0         97      22      0.0    2.6
    log file sequential read          6,922     0         95      14      0.0    2.5
    Log archive I/O                   6,820     0         48       7      0.0    1.3
    os thread startup                   432     0         26      60      0.0     .7
    Backup: sbtclose2                     1     0         10   10094      0.0     .3
    db file sequential read           2,585     0          8       3      0.0     .2
    db file single write                560     0          3       6      0.0     .1
    log file sync                        28     0          1      53      0.0     .0
    control file sequential re       36,326     0          1       0      0.2     .0
    log file switch completion            4     0          1     207      0.0     .0
    buffer busy waits                     5     0          1     116      0.0     .0
    LGWR wait for redo copy             924     0          1       1      0.0     .0
    log file single write                56     0          1       9      0.0     .0
    Backup: sbtinfo2                      1     0          1     500      0.0     .0During a previous perf test , things didnt look this bad for "log file sync. Few sections from the comparision report(awrddprt.sql)
    {code}
    Workload Comparison
    ~~~~~~~~~~~~~~~~~~~ 1st Per Sec 2nd Per Sec %Diff 1st Per Txn 2nd Per Txn %Diff
    DB time: 0.78 1.36 74.36 0.02 0.07 250.00
    CPU time: 0.18 0.14 -22.22 0.00 0.01 100.00
    Redo size: 573,678.11 607,512.05 5.90 15,101.84 33,092.08 119.13
    Logical reads: 4,374.04 3,900.38 -10.83 115.14 212.46 84.52
    Block changes: 1,593.38 1,381.41 -13.30 41.95 75.25 79.38
    Physical reads: 76.44 134.54 76.01 2.01 7.33 264.68
    Physical writes: 110.43 134.00 21.34 2.91 7.30 150.86
    User calls: 197.62 145.46 -26.39 5.20 7.92 52.31
    Parses: 7.28 24.55 237.23 0.19 1.34 605.26
    Hard parses: 0.00 7.88 100.00 0.00 0.43 100.00
    Sorts: 3.88 4.90 26.29 0.10 0.27 170.00
    Logons: 0.09 0.08 -11.11 0.00 0.00 0.00
    Executes: 126.69 85.19 -32.76 3.34 4.64 38.92
    Transactions: 37.99 18.36 -51.67
    First Second Diff
    1st 2nd
    Event Wait Class Waits Time(s) Avg Time(ms) %DB time Event Wait Class Waits Time(s) Avg Time
    (ms) %DB time
    SQL*Net more data from client Network 2,133,486 1,270.7 0.6 61.24 log file sync Commit 208,355 7,407.6
    35.6 46.57
    CPU time N/A 487.1 N/A 23.48 direct path write User I/O 646,849 3,604.7
    5.6 22.66
    log file sync Commit 99,459 129.5 1.3 6.24 log file parallel write System I/O 208,564 2,528.4
    12.1 15.90
    log file parallel write System I/O 100,732 126.6 1.3 6.10 CPU time N/A 1,599.3
    N/A 10.06
    SQL*Net more data to client Network 451,810 103.1 0.2 4.97 db file parallel write System I/O 4,264 784.7 1
    84.0 4.93
    -direct path write User I/O 121,044 52.5 0.4 2.53 -SQL*Net more data from client Network 7,407,435 279.7
    0.0 1.76
    -db file parallel write System I/O 986 22.8 23.1 1.10 -SQL*Net more data to client Network 2,714,916 64.6
    0.0 0.41
    {code}
    *To sum it sup:
    1. Why is the IO response getting such an hit during the new perf test? Please suggest*
    2. Does the number of DB writer impact "log file sync" wait event? We have only one DB writer as the number of cpu on the host is only 4
    {code}
    select *from v$version;
    BANNER
    Oracle Database 11g Enterprise Edition Release 11.1.0.7.0 - 64bit Production
    PL/SQL Release 11.1.0.7.0 - Production
    CORE 11.1.0.7.0 Production
    TNS for HPUX: Version 11.1.0.7.0 - Production
    NLSRTL Version 11.1.0.7.0 - Production
    {code}
    Please let me know if you would like to see any other stats.
    Edited by: Kunwar on May 18, 2013 2:20 PM

    1. A snapshot interval of 3 hours always generates meaningless results
    Below are some details from the 1 hour interval AWR report.
    Platform                         CPUs Cores Sockets Memory(GB)
    HP-UX IA (64-bit)                   4     4       3      31.95
                  Snap Id      Snap Time      Sessions Curs/Sess
    Begin Snap:    108129 16-May-13 20:45:32       140       8.0
      End Snap:    108133 16-May-13 21:45:53       150       8.8
       Elapsed:               60.35 (mins)
       DB Time:              140.49 (mins)
    Cache Sizes                       Begin        End
    ~~~~~~~~~~~                  ---------- ----------
                   Buffer Cache:     1,168M     1,168M  Std Block Size:         8K
               Shared Pool Size:     1,120M     1,120M      Log Buffer:    16,640K
    Load Profile              Per Second    Per Transaction   Per Exec   Per Call
    ~~~~~~~~~~~~         ---------------    --------------- ---------- ----------
          DB Time(s):                2.3                0.1       0.03       0.01
           DB CPU(s):                0.1                0.0       0.00       0.00
           Redo size:          719,553.5           34,374.6
       Logical reads:            4,017.4              191.9
       Block changes:            1,521.1               72.7
      Physical reads:              136.9                6.5
    Physical writes:              158.3                7.6
          User calls:              167.0                8.0
              Parses:               25.8                1.2
         Hard parses:                8.9                0.4
    W/A MB processed:          406,220.0           19,406.0
              Logons:                0.1                0.0
            Executes:               88.4                4.2
           Rollbacks:                0.0                0.0
        Transactions:               20.9
    Top 5 Timed Foreground Events
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
                                                               Avg
                                                              wait   % DB
    Event                                 Waits     Time(s)   (ms)   time Wait Class
    log file sync                        73,761       6,740     91   80.0 Commit
    log buffer space                      3,581         541    151    6.4 Configurat
    DB CPU                                              348           4.1
    direct path write                   238,962         241      1    2.9 User I/O
    direct path read temp               487,874         174      0    2.1 User I/O
    Background Wait Events       DB/Inst: Snaps: 108129-108133
    -> ordered by wait time desc, waits desc (idle events last)
    -> Only events with Total Wait Time (s) >= .001 are shown
    -> %Timeouts: value of 0 indicates value was < .5%.  Value of null is truly 0
                                                                 Avg
                                            %Time Total Wait    wait    Waits   % bg
    Event                             Waits -outs   Time (s)    (ms)     /txn   time
    log file parallel write          61,049     0      1,891      31      0.8   87.8
    db file parallel write            1,590     0        251     158      0.0   11.6
    control file parallel writ        1,372     0         56      41      0.0    2.6
    log file sequential read          2,473     0         50      20      0.0    2.3
    Log archive I/O                   2,436     0         20       8      0.0     .9
    os thread startup                   135     0          8      60      0.0     .4
    db file sequential read             668     0          4       6      0.0     .2
    db file single write                200     0          2       9      0.0     .1
    log file sync                         8     0          1     152      0.0     .1
    log file single write                20     0          0      21      0.0     .0
    control file sequential re       11,218     0          0       0      0.1     .0
    buffer busy waits                     2     0          0     161      0.0     .0
    direct path write                     6     0          0      37      0.0     .0
    LGWR wait for redo copy             380     0          0       0      0.0     .0
    log buffer space                      1     0          0      89      0.0     .0
    latch: cache buffers lru c            3     0          0       1      0.0     .0     2 The log file sync is a result of commit --> you are committing too often, maybe even every individual record.
    Thanks for explanation. +Actually my question is WHY is it so slow (avg wait of 91ms)+3 Your IO subsystem hosting the online redo log files can be a limiting factor.
    We don't know anything about your online redo log configuration
    Below is my redo log configuration.
        GROUP# STATUS  TYPE    MEMBER                                                       IS_
             1         ONLINE  /oradata/fs01/PERFDB1/redo_1a.log                           NO
             1         ONLINE  /oradata/fs02/PERFDB1/redo_1b.log                           NO
             2         ONLINE  /oradata/fs01/PERFDB1/redo_2a.log                           NO
             2         ONLINE  /oradata/fs02/PERFDB1/redo_2b.log                           NO
             3         ONLINE  /oradata/fs01/PERFDB1/redo_3a.log                           NO
             3         ONLINE  /oradata/fs02/PERFDB1/redo_3b.log                           NO
    6 rows selected.
    04:13:14 perf_monitor@PERFDB1> col FIRST_CHANGE# for 999999999999999999
    04:13:26 perf_monitor@PERFDB1> select *from v$log;
        GROUP#    THREAD#  SEQUENCE#      BYTES    MEMBERS ARC STATUS                 FIRST_CHANGE# FIRST_TIME
             1          1      40689  524288000          2 YES INACTIVE              13026185905545 18-MAY-13 01:00
             2          1      40690  524288000          2 YES INACTIVE              13026185931010 18-MAY-13 03:32
             3          1      40691  524288000          2 NO  CURRENT               13026185933550 18-MAY-13 04:00Edited by: Kunwar on May 18, 2013 2:46 PM

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