CC Illustrator and InDesign crashing when moving objects
This problem began a week ago out of nowhere. I didn't install anything new or update anything that would cause any sort of conflict (as far as I know). I've tried suggestions in other posts such as trashing prefs, reinstalling, signing out of CC, moving folder, unplugging mouse, etc. I previously had CS6 installed and it was happening in those versions too.
I reformatted my entire computer to see if that fixed the issue, and the first thing I reinstalled was CC to ensure there wasn't anything else causing a conflict, but it is still crashing.
I'm running on a late 2013 15" MBP
Processor: 2.3GHz i7
Memory: 16 GB
Graphics: Iris Pro/NVIDIA GeForce GT 750m
OS: OS X 10.9.5
Crash log: Process: Adobe InDesign CC 2014 [775] Path: /Applications/Ad - Pastebin.com
Hi bodeintern,
You can try these steps:
1 Try disabling the printers (If connected Wired or wireless)
2 Try making the Plugins folder as Plugins old in Application folder and then try to launch. If it works try to isolate the issue by moving a few plugins and then reload.
3 Try enabling the root user account and then try.
Enabling and using the "root" user in Mac OS X
4 Make sure Verdana and Tahoma fonts should be enabled.
Thanks,
Nikhil Gupta
Similar Messages
-
Crash when moving objects...
I have a HUGE problem... in fact I have had lots of problems with Illustrator... but this is anoying.
At least 10 times a day the program just crashes when moving objects... some time text, some time pictures, sometime lines.
Every time i submit a CRASH report with the details... but really I think they are TRASH reports, I mean I have NEVER get an answer, update or ANYTHING from ADOBE.
Last week I almost lost my job because of the ineficiency of the program, the thing is that I used to work with Corel and I was the one who tooked the desicion to change to Illustrator, so I spend the money on an entire suite,GOD!!
My question is simple, it may sound bad, but honestly Can I get my money back? Does anyone have heard about someone getting just so frustrated with the suite like me?
I love PS, I work just fine with DW, but Illustrator and Adobe support is killing me and leaving me without job.
Daniel Vazquez my name...
619-671-0100 x 273 my phone, just in case that a miracle occurs and someone from Adobe can help me.!!!Ok, here I am after the crash number 8 of today, one more time moving objects in a document...
Answering your question about the system I have... here it is.
The system...
Intel(R) Core(TM) Dual Quad CPU
Q8300 @ 2.50 Ghz.
4 Gb RAM
Running on
Microsoft Windows XP
Professional x64 Edition
Version 2003
Service Pack 2
Video Card
NVIDIA GeForce 8400 GS
The program
Adobe Illustrator CS4 out of a box with Creative Web Suite.
And the info out of illustrator menu>System Info is as follows.
Thanks.
System info (from illustator Help)
Components:
ACE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Linguisitc Library 4.0.0
AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
FLEXnet Publisher (32 bit)
Adobe Owl 2008/08/12-18:12:12 2.0.69 53.353913
Adobe Owl Canvas 2.0.69 53.353913
PDFL 2008/07/29-20:24:25 53.199969 53.199969
Adobe Product Improvement Program 1.0.0.220
AdobePSL 53.497547_11.497538 53.497547_11.497538
Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
Adobe XMP Core 4.2.2 53.351735
Adobe XMP Files 4.2.2 53.351735
Adobe XMP Script 4.2.2 53.351735
Adobe CAPS 2,0,99,0 2.135373
Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe EPIC EULA 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AFL 1.0
AFlamingo 2008/07/09-11:28:44 53.350580 53.350580
AGM 2008/08/27-18:10:41 53.355610 53.355610
AdobeHelp Dynamic Link Library 1, 3, 11, 0
AIPort 1.0 23.68434
AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
ARE 2008/08/27-18:10:41 53.355610 53.355610
Adobe Illustrator 1.0
AsnEndUser Dynamic Link Library 1, 6, 0, 8
Unknown Name
AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206
AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206
AXSLE 3.3 1.242790
BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils 2008/08/27-18:10:41 53.355610 53.355610
CoolType 2008/08/27-18:10:41 53.355610 53.355610
AdobeCrashReporter 3.0.20080806
ExtendScript 2008/07/28-19:31:09 53.352300 53.352300
Adobe XMP FileInfo 4.2.2 53.351735
FilterPort 1.1 52.
FLEXnet Publisher (32 bit)
Microsoft® Windows® Operating System 5.2.6001.22319
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
International Components for Unicode 3, 4, 0, 0
International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession 2, 0, 0, 611
Transport Dynamic Link Library 2, 0, 0, 1211
Transport Dynamic Link Library 2, 0, 0, 716
LogUtils 1, 0, 0, 06052006
MPS 2008/07/07-10:33:04 53.350311 53.350311
Microsoft (R) Visual C++ 6.00.8168.0
Microsoft® Visual Studio .NET 7.10.3077.0
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual Studio .NET 7.10.3052.4
Microsoft® Visual Studio® 2005 8.00.50727.4053
Microsoft® Visual C++ 2.10.000
Microsoft® Visual C++ 4.00.5270
PDFPort 2008/08/20-20:15:08 53.354855 53.354855
Adobe PDFSettings 1.04
Adobe Photoshop CS4 CS4
Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.71
Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
Adobe India Sangam Core Code 2008/07/17-10:11:31 53.102428 53.102428
Adobe India SangamML Import from Sangam 2008/07/17-10:11:31 53.102428 53.102428
ScCore 2008/07/28-19:31:09 53.352300 53.352300
Microsoft® Windows® Operating System 6.00.2600.0000
SVGExport 6, 0, 0, 305507 1.305507
SVGRE 6, 0, 0, 305507 1.305507
WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713
ATE
OS: Windows
Version: 5.2
System Architecture: x86
Built-In Memory: 4084 MB
User Name: Daniel Vazquez
Serial Number: 9228870813575442
Application Folder:
C:\Program Files (x86)\Adobe\Adobe Illustrator CS4\Support Files\
Primary Scratch Folder:
C:\Documents and Settings\dvazquez\Local Settings\Temp\
Secondary Scratch Folder:
Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Control Groups
Color Conversion
Composite Fonts
New Cache Plugin
AdobeLicenseManager
ZStringTable
Window Menu
Main Filters
Main File Formats
File Format Place EPS
AI File Format
Debug Menu
SLO Text Tool
Mesh Object
Document Window Plugin
Sweet Pea 2 Adapter Plugin
ADM Plugin
ASLib
AdobeActionManager
AILocalized Resources Plugin
FrameworkS
Art Converters v2
FlattenTransparency
FO Conversion Suite
Pathfinder Suite
PDF Suite
BRS Pencil Tool
Rasterize 8
AdobeSlicingPlugin
AdobeActionPalette
AdobeBrushMgr
Adobe Color Harmony Plugin
Control Palette Plugin
Adobe Deform Plugin
AdobeLayerPalette
Adobe Planar Edit Plugin
AdobePaintStyle
PathConstruction Suite
AdobeSwatch_
AdobeToolSelector
Adobe Tracing Object
Adobe Variables Palette
Adobe Custom Workspace
AdobeDiffusionRaster
SvgFileFormat
Snapomatic
Adobe Geometry Suite
Flatten Suite
ShapeConstruction Suite
ExpandS
AI Save For Web
SWFExport
Photoshop Plugin Adapter Targa
Photoshop Plugin Adapter PNG
Photoshop Plugin Adapter Pixar
Photoshop Plugin Adapter PCX
Photoshop Plugin Adapter BMP
Photoshop Plugin Adapter Unsharp Mask...
Photoshop Plugin Adapter Smart Blur...
Photoshop Plugin Adapter Radial Blur...
Photoshop Plugin Adapter Pointillize...
Photoshop Plugin Adapter NTSC Colors
Photoshop Plugin Adapter Mezzotint...
Photoshop Plugin Adapter Gaussian Blur...
Photoshop Plugin Adapter De-Interlace...
Photoshop Plugin Adapter Crystallize...
Photoshop Plugin Adapter Color Halftone...
Photoshop Plugin Adapter Filter Gallery...
Photoshop Plugin Adapter Colored Pencil...
Photoshop Plugin Adapter Cutout...
Photoshop Plugin Adapter Dry Brush...
Photoshop Plugin Adapter Film Grain...
Photoshop Plugin Adapter Fresco...
Photoshop Plugin Adapter Neon Glow...
Photoshop Plugin Adapter Paint Daubs...
Photoshop Plugin Adapter Palette Knife...
Photoshop Plugin Adapter Plastic Wrap...
Photoshop Plugin Adapter Poster Edges...
Photoshop Plugin Adapter Rough Pastels...
Photoshop Plugin Adapter Smudge Stick...
Photoshop Plugin Adapter Sponge...
Photoshop Plugin Adapter Underpainting...
Photoshop Plugin Adapter Watercolor...
Photoshop Plugin Adapter Accented Edges...
Photoshop Plugin Adapter Angled Strokes...
Photoshop Plugin Adapter Crosshatch...
Photoshop Plugin Adapter Dark Strokes...
Photoshop Plugin Adapter Ink Outlines...
Photoshop Plugin Adapter Spatter...
Photoshop Plugin Adapter Sprayed Strokes...
Photoshop Plugin Adapter Sumi-e...
Photoshop Plugin Adapter Diffuse Glow...
Photoshop Plugin Adapter Glass...
Photoshop Plugin Adapter Ocean Ripple...
Photoshop Plugin Adapter Bas Relief...
Photoshop Plugin Adapter Chalk && Charcoal...
Photoshop Plugin Adapter Charcoal...
Photoshop Plugin Adapter Chrome...
Photoshop Plugin Adapter Cont^e Crayon...
Photoshop Plugin Adapter Graphic Pen...
Photoshop Plugin Adapter Halftone Pattern...
Photoshop Plugin Adapter Note Paper...
Photoshop Plugin Adapter Photocopy...
Photoshop Plugin Adapter Plaster...
Photoshop Plugin Adapter Reticulation...
Photoshop Plugin Adapter Stamp...
Photoshop Plugin Adapter Torn Edges...
Photoshop Plugin Adapter Water Paper...
Photoshop Plugin Adapter Glowing Edges...
Photoshop Plugin Adapter Craquelure...
Photoshop Plugin Adapter Grain...
Photoshop Plugin Adapter Mosaic Tiles...
Photoshop Plugin Adapter Patchwork...
Photoshop Plugin Adapter Stained Glass...
Photoshop Plugin Adapter Texturizer...
Twirl v2
AdobeBuiltInToolbox
Adobe Symbolism
Simplify
ShapeTool
Segment Tools
Adobe Scatter Brush Tool
Reshape Tool
Magic Wand
Liquify
Lasso
Knife Tool
Adobe Flare Plugin
AdobeTextDropper
Adobe Eraser Tool
Adobe Crop Tool
Adobe Calligraphic Brush Tool
BoundingBox
AdobeArtBrushTool
Advanced Select
Smart Punctuation
TxtColumns
Spell Check Dictionary
Spell Check UI
Find Replace UI
TextFindFont
TypeCase
Adobe PSD File Import
Adobe PSD File Export
Photoshop Adapter
TIFF File Format
TextExport
AISangamMapper
PNG File Format
MPSParser
MPSExport
MPSCommon
Mojikumi UI
JPEG2K Plugin
JPEG Plugin
GIF89a Plugin
FXG UI
FXG
FreeHand Import Plugin
Adobe DXFDWG Format
ZigZag v2
Scribble v2
TextWrap Dlg
ShapeEffects v2
Adobe Scribble Fill
Saturate
Round v2
Roughen v2
Punk v2
AdobePathfinderPalette
Overprint
OffsetPath v2
AI Object Mosaic Plug-in
MaskHelper v2
Inverse
FuzzyEffect v2
Distort v2
Find
Expand
DropShadow
TrimMark v2
Colors
Cleanup
Adjust
AddArrowHeads v2
Add Anchor Points
Adobe Welcome Screen
AdobeTransparencyEditor
AdobeTransformObjects
Transform v2
Adobe Tracing UI
Adobe Symbol Palette Plugin
SVG Filter Effect v2
Stroke Offset v2
Services
SeparationPreviewPlugin
Scripts Menu
ScriptingSupport
Print Plugin
AdobeNavigator
Adobe Path Blends
AdobeLinkPalette
Kinsoku Dlg
KBSC Plugin
GradientMeshPlugin
Flattening Preview
FileClipboardPreference
DocInfo
Character and Paragraph Styles
Asset Management
Adobe Art Style Plugin
Adobe App Bar Controls Host
Alternate Glyph Palette
AdobeAlignObjects
3D v2
PDF File Format
ADMEveParser Plugin -
CS3 - Illustrator and InDesign quits when trying to print
Hi.
I have posted this on the Illustrator forum as well.
I have just bought a new iMac i7 running OSX 10.7.2. I have reinstalled my version of CS3 and I can open all elements - Illustrator, Photoshop and InDesign.
The problem I am having is that Illustrator and InDesign quit when I try to print. It happens when I use 'command P' and when I go through the file menu. Photoshop doesn't quit when printing.
I can make PDFs of the files and I can print those (although sometimes the PDF won't print through my RIP software).
OS is updated to the latest version. All printer software and RIP is the latest version. InDesign also quit a couple of thimes when I was just selecting a line of type. i
It did it a few times when selecting the same line. I restarted the Mac and all seems OK with that now but I still can't print.
Can anyone shed any light onto this? I tried Adobe and they don't support CS3 any more and their Technical Department suggetsed I try this forum.
I don't want the expense of upgrading my CS3 at the moment.
Thanks
RogerI have had a reply on the Illustrator forum and it has worked for me.
Link - http://kb2.adobe.com/cps/912/cpsid_91254.html
Thanks to Monika Gause
Cheers
Roger -
CS6 Photopshop, Illustrator and Indesign crash upon opening Window 8 64-bit.
Runnning Genuine CS6 Photopshop, Illustrator and Indesign crash upon opening without any error message... worked fine then stopped working. Running it on Window 8 64-bit. Have tried opening without 3d party plugins, resetting preferences, and uninstalling and reinstalling.
did you clear the caches?
and onthe off-chance that ID got far enough to leave something behind, find the InDesign Recovery folder (a hidden folder, I think, since Snow Leopard or Lion) and empty it if there's anything there.
Access hidden user library files | Mac OS 10.7 Lion -
My Illustrator and Indesign crash constantly. Who is able to help ?
My Illustrator and Indesign crash constantly. Who is able to help ?
gha,
Raghuveer is asking you to send him a message (see post #4) to arrange a session where he can help you.
Basically, this is a User to User forum, but with Adobe staff participation.
You can see the different markings for posters. -
Illustrator crashes when moving objects in live paint group
A little help here...
Illustrator CC keeps crashing whenever I try to move a path or an object in a live paint group. I've tried it on other computers, but they seem to work fine. It seemed to only affect my laptop, so I'm not sure what happened. Restarting and updating it doesn't seem to solve the problem.
Here are the technical specifications for my Macbook Pro:
Mid-2009 Macbook Pro 15"
2.8 GHz model w/ SD card slot
Intel Core 2 Duo
Has Mavericks
4 GB of RAM
Please help!!! My project is due the next week!
Thanks,
MichelleI think I know the solution to the problem (for me anyway)!
I have been plagued by this CC problem for months with Illustrator, In Design and Photoshop. I even bought a new machine because of the stress it caused me, and not to mention the lost work hours!!!! But since buying the new machine and having it happen again, and again and again, I have ruled out all font, software, plugin conflicts - because there is nothing on my machine that was on the old one. All of my old files are on an external hard drive and I have had Illustrator CC crash several times with the hard drive ejected. This is what leads me to think (in my case at least) that the machine/files/plugins are not the problem. Here's what has worked for me, and where I think my problem stems from:
CC membership allows you to run the Adobe applications on 2 machines, in most people's cases that's home and office. I have two machines; one for work with one set of preferences that my CC account was made with, and another machine at home that is shared and has an entirely different set of preferences.
When an Illustrator file is left open on my work machine (the machine that the CC account was created on) with a long period of inactivity (e.g. over a weekend) Illustrator CC on my home machine crashes constantly (as soon as I try to move an object it crashes). As soon as Illustrator CC is closed down on my work machine, Illustrator CC on my home machine is then fine! And then both machines will the run Illustrator CC again simultaneously until the work machine is left for another long period of inactivity (a couple of days). Then, when it is, my home machine crashes again.
I also noticed that each time Illustrator CC asked me to send a crash report from my home machine to Adobe it would pull the email from the preferences on my home machine, not the email that the CC account was made with (which is the email on my work machine). It could be that leaving Illustrator CC/any of the CC apps open and inactive for a couple of days causes some kind of 'time out' period on the account.
This could explain why Illustrator CC would work again on my home machine (briefly) when trashing the account preferences.
So to re-cap I have solved my seemingly inexplicable problem by making sure that Illustrator CC is not left open for long periods of inactivity (2 days seems to be the threshold) on one machine, if the account is being shared across two machines.
Please let me know if this A. makes sense and B. helps anyone. -
Programs Illustrator CS3 and InDesign crash when trying to print documents.
I am unable to print any documents created in either program on my HP printer. I've reinstalled the Creative Suite 3 as well as the HP printer. I have tried to update adobe but it says I'm not connected to the internet and I am. I upgraded to system 10.9.4 a while ago. Anyone know what I can do to resolve this.
Thanks Julie53You will likely get better program help in a program forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
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Illustrator and InDesign Unable to drag objects
I have suddenly become unable to drag items in InDesign and Illustrator. I may mention at the same time my Photoshop is not working either. I solved these problems two weeks ago by uninstalling Adobe Creative Suite CS5, running adobe cloud cleanup tool, restarting the computer and then reinstalling the programs. However within the week the problem came back again and this solution is no longer working!
Any suggestions of what could be going wrong??! (im pretty desparate!)
I have copied my system info below:
Component
Details
Subscore
Base score
Processor
AMD Athlon(tm) II Dual-Core M320
5.0
3.0
Determined by lowest subscore
Memory (RAM)
2.00 GB
5.5
Graphics
ATI Mobility Radeon HD 4200
3.0
Gaming graphics
894 MB Total available graphics memory
3.4
Primary hard disk
199GB Free (254GB Total)
5.8
Windows 7 Home Premium
System
Manufacturer
LENOVO
Model
0873
Total amount of system memory
2.00 GB RAM
System type
32-bit operating system
Number of processor cores
2
64-bit capable
Yes
Storage
Total size of hard disk(s)
283 GB
Disk partition (C:)
199 GB Free (254 GB Total)
Disk partition (D:)
28 GB Free (29 GB Total)
Media drive (F:)
CD/DVD
Graphics
Display adapter type
ATI Mobility Radeon HD 4200
Total available graphics memory
894 MB
Dedicated graphics memory
256 MB
Dedicated system memory
0 MB
Shared system memory
638 MB
Display adapter driver version
8.681.0.0
Primary monitor resolution
1366x768
DirectX version
DirectX 10Thank you for your quick response!
I cannot drag an image, text, simple shapes etc. By drag, I mean select the object in order to move it. I am able to move it using the arrow keys or the "transform" window, but I cannot move it by selecting it with my mouse and dragging it. -
Why do my CS4 Illustrator and InDesign crash occasionally with Mavericks?
I can not print a "booklet" in InDesign any more. Trying will crash the program. I've had crashes with Illustrator while moving imported images. This only began after upgrading from 10.6.8 to Mavericks.
Just found your question as I was looking for the same. Might be a bit late but this worked for me.
http://helpx.adobe.com/x-productkb/multi/crash-printing-illustrator-indesign-cs3 .html -
Hi there
This Mac is quite new and was originally a migration (using Migration Assistant) from an older Mac.
Illustrator and InDesign in CS5 were both crashing often and most of the time it's when placing an image (in either application) – it doesn't crash each time I try to place an image, but 90% of the crashes are when placing an image.
We tried lots of things, like cleaning out the fonts, clearing font caches etc. After several months of that, we decided to wipe the Mac clean and start from scratch. It has been reformatted with a clean install of the OS and only minimal additional software added. Although quite a few fonts have been reinstalled, they all validate in Font Book.
One other thing of note is that the Adobe Updater fails to complete an update and so we have had to update each application manually from the Adobe website.
I would be so grateful someone could help shed some light on what is going on. Here's an EtreCheck report. Can also provide crash reports from the Console if useful.
Thanks!
EtreCheck version: 2.0.6 (91)
Report generated 28 October 2014 13:33:49 GMT
Hardware Information: ℹ️
iMac (21.5-inch, Late 2013) (Verified)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel Iris Pro -
S22D300 spdisplays_1080p
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: one day 4:4:52
Disk Information: ℹ️
APPLE HDD ST1000LM024 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (848.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
EPSON EPSON Scanner
Apple Inc. MacBook Air SuperDrive
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.backblaze.bzserv.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.backblaze.bzbmenu.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MagicPrefs 2 (48) Application (/Users/[redacted]/.Trash/MagicPrefs 2 (48).app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Backblaze Backup Support
Flash Player Support
Growl Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 150.53 GB
Destinations:
TimeMachine [Network]
Total size: 599.66 GB
Total number of backups: 52
Oldest backup: 2014-07-03 13:25:07 +0000
Last backup: 2014-10-28 12:28:22 +0000
Size of backup disk: Adequate
Backup size 599.66 GB > (Disk used 150.53 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% Adobe Photoshop CS5
0% bzfilelist
0% bzbmenu
0% fontd
Top Processes by Memory: ℹ️
1.31 GB Adobe Photoshop CS5
610 MB Adobe InDesign CS5
490 MB firefox
292 MB Finder
215 MB WindowServer
Virtual Memory Information: ℹ️
90 MB Free RAM
3.19 GB Active RAM
3.28 GB Inactive RAM
996 MB Wired RAM
10.36 GB Page-ins
192 MB Page-outsThanks, I will do.
I posted it here because this is happening on a clean drive/clean install and I have 10 other macs (including some of the same model) all running OS X 10.9.5/Adobe CS5 and not having this problem. -
Adobe Illustrator and InDesign CS5 crash when trying to place images.
Hi there
My Mac is quite new and was originally a migration (using Migration Assistant) from an older Mac.
Illustrator and InDesign in CS5 were both crashing often and most of the time it's when placing an image (in either application) – it doesn't crash each time I try to place an image, but 90% of the crashes are when placing an image.
We tried lots of things, like cleaning out the fonts, clearing font caches etc. After several months of that, we decided to wipe the Mac clean and start from scratch. It has been reformatted with a clean install of the OS and only minimal additional software added. Although quite a few fonts have been reinstalled, they all validate in Font Book. I've also done a full Memtest which passed all the test.
One other thing of note is that the Adobe Updater fails to complete an update and so we have had to update each application manually from the Adobe website.
I would be so grateful someone could help shed some light on what is going on. Here's an EtreCheck report – couldn't post it on here for some reason, but I have it on a post in Apple Community Forums, here... https://discussions.apple.com/message/26970885?ac_cid=op123456. Can also provide crash reports from the Console if useful.
Thanks in advance. Any ideas gratefully received – I've run out!
ps. I have 10 colleagues with same OS version and CS5 (some even have the exact same model of Mac). They don't have this issue.Thanks, I will do.
I posted it here because this is happening on a clean drive/clean install and I have 10 other macs (including some of the same model) all running OS X 10.9.5/Adobe CS5 and not having this problem. -
Illustrator CC Suddenly Crashes when mouse cursor moves a drawn object
I've relaunched and tried re-installing Illustrator CC twice and didn't solve this unexpected crash problem. It has never happened since I paid for this software months ago.
Illustrator won't crash when:
- using the keyboard arrows to manually move any path or drawn shapes/ objects
- using my wireless mouse to draw objects/ new paths from clipboards, colour boards etc.
Illustrator CRASHES when:
- using my wireless mouse and macbook's touchpad mouse to move any new or old drawn paths/ objects/ shapes/ lines etc.
In my Opinion - ROOT OF PROBLEM:
- Wirelss and macbook's touchpad mouse cursor causees it to hang then crash 1 minute later.
Why would my mouse cursor suddenly be the cause of this crash problem when it was working fine all along?
Below is the error message, need a SOLUTION or ADVICE ASAP as I use this software to run my design business, thank you!
Process: Adobe Illustrator [18899]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 17.1.0 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [122]
User ID: 501
Date/Time: 2014-03-14 23:11:31.108 +1100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 638014 sec
Crashes Since Last Report: 50
Per-App Interval Since Last Report: 614683 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: 6279357D-4FC4-2602-FF78-501FBDC454EB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: hash
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8682424c objc_msgSend + 12
1 com.apple.CoreFoundation 0x00007fff8d34f12d -[__NSDictionaryM objectForKey:] + 77
2 com.apple.AppKit 0x00007fff8df3e46f +[NSPasteboard _pasteboardWithName:] + 135
3 com.adobe.dvaui.framework 0x000000010805b7d6 dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 358
4 com.adobe.illustrator 0x000000010060bd2e 0x100000000 + 6339886
5 com.adobe.illustrator 0x0000000100508293 0x100000000 + 5276307
6 com.adobe.illustrator 0x00000001005056ac 0x100000000 + 5265068
7 com.adobe.illustrator 0x00000001004f6bbb 0x100000000 + 5204923
8 com.adobe.illustrator 0x00000001004f47a3 0x100000000 + 5195683
9 com.adobe.illustrator 0x00000001004cd539 0x100000000 + 5035321
10 com.adobe.illustrator 0x0000000100479242 0x100000000 + 4690498
11 com.adobe.illustrator 0x000000010047d2f1 0x100000000 + 4707057
12 com.adobe.illustrator 0x000000010047b950 0x100000000 + 4700496
13 com.adobe.illustrator 0x0000000100484dcc 0x100000000 + 4738508
14 com.adobe.illustrator 0x0000000100488223 0x100000000 + 4751907
15 com.adobe.dvaui.framework 0x00000001080e869a dvaui::ui::UI_Node::UI_DispatchPointerEventToLeaf(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&) + 154
16 com.adobe.dvaui.framework 0x00000001080e824a dvaui::ui::UI_Node::DispatchPointerEvent::operator()(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvacore::geom::PointT<float> const&) const + 122
17 com.adobe.dvaui.framework 0x00000001080ee893 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchPointerEventTowardsLeafT<dvaui::ui::UI_Node::DispatchPoint erEvent>(dvaui::ui::UI_Node::DispatchPointerEvent&, dvacore::geom::PointT<float> const&, bool) + 163
18 com.adobe.dvaui.framework 0x00000001080e74d1 dvaui::ui::UI_Node::UI_DispatchPointerEventTowardsLeaf(dvaui::ui::PointerEvent const&, bool) + 65
19 com.adobe.dvaui.framework 0x00000001080e6bb2 dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 194
20 com.adobe.dvaui.framework 0x00000001080e6a52 dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 66
21 com.adobe.dvaui.framework 0x00000001081630a7 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 663
22 com.adobe.dvaui.framework 0x0000000108162c0e dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 622
23 com.adobe.dvaui.framework 0x0000000108161478 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 120
24 com.adobe.dvaui.framework 0x00000001081613d6 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
25 com.adobe.dvaui.framework 0x0000000108162679 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
26 com.adobe.dvacore.framework 0x0000000107a0ba74 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
27 com.adobe.illustrator 0x000000010048f3f2 0x100000000 + 4781042
28 com.adobe.dvacore.framework 0x0000000107a0bb0c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140
29 com.adobe.dvacore.framework 0x0000000107a0ea1d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
30 com.adobe.dvaui.framework 0x000000010816d2ba -[DVAMacContainerView mouseDown:] + 122
31 com.apple.AppKit 0x00007fff8e0f250e -[NSWindow sendEvent:] + 6853
32 com.adobe.owl 0x000000010582a840 0x1057f4000 + 223296
33 com.apple.AppKit 0x00007fff8e0ee644 -[NSApplication sendEvent:] + 5761
34 com.adobe.dvaui.framework 0x0000000108166b7e -[DVAMacApplication sendEvent:] + 622
35 com.adobe.exo.framework 0x0000000108b0827f -[ExoMacApplication sendEvent:] + 559
36 com.apple.AppKit 0x00007fff8e00421a -[NSApplication run] + 636
37 com.adobe.exo.framework 0x0000000108b07c98 exo::app::OS_AppBase::RunEventLoop() + 56
38 com.adobe.illustrator 0x000000010048db15 0x100000000 + 4774677
39 com.adobe.illustrator 0x000000010043189c 0x100000000 + 4397212
40 com.adobe.illustrator 0x000000010041bfa7 0x100000000 + 4308903
41 com.adobe.illustrator 0x0000000100003754 0x100000000 + 14164
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bafbd16 kevent + 10
1 libdispatch.dylib 0x00007fff8b196dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b1969ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102bfed0b 0x1028bc000 + 3419403
3 com.adobe.AGM 0x0000000102bff7bd 0x1028bc000 + 3422141
4 com.adobe.AGM 0x0000000102c157e8 0x1028bc000 + 3512296
5 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8bafb322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8d2a1f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bafb386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91de4800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff91de4717 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011563184b 0x1155da000 + 358475
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011563219f 0x1155da000 + 360863
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011563219f 0x1155da000 + 360863
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.AFlame 0x000000011cb76b1b 0x11c9fb000 + 1555227
3 com.adobe.AFlame 0x000000011cb2e234 0x11c9fb000 + 1258036
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8bafb386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91de4800 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001109a4c78 0x110831000 + 1522808
3 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011098d04e 0x110831000 + 1425486
4 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001109a4835 0x110831000 + 1521717
5 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 9:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 10:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 11:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 12:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 13:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 14:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 15:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 16:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 17:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8baf9686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8baf8c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8d25d233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8d262916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8d2620e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff85e54546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff85eb2562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8bafb2aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000010e6081a1 0x10e5f0000 + 98721
2 ServiceManager-Launcher.dylib 0x000000010e6074bc 0x10e5f0000 + 95420
3 ServiceManager-Launcher.dylib 0x000000010e60655e 0x10e5f0000 + 91486
4 ServiceManager-Launcher.dylib 0x000000010e6065cc 0x10e5f0000 + 91596
5 ServiceManager-Launcher.dylib 0x000000010e6011c4 0x10e5f0000 + 70084
6 ServiceManager-Launcher.dylib 0x000000010e601bde 0x10e5f0000 + 72670
7 ServiceManager-Launcher.dylib 0x000000010e601aeb 0x10e5f0000 + 72427
8 ServiceManager-Launcher.dylib 0x000000010e60524e 0x10e5f0000 + 86606
9 ServiceManager-Launcher.dylib 0x000000010e605392 0x10e5f0000 + 86930
10 ServiceManager-Launcher.dylib 0x000000010e60514d 0x10e5f0000 + 86349
11 ServiceManager-Launcher.dylib 0x000000010e6050c6 0x10e5f0000 + 86214
12 ServiceManager-Launcher.dylib 0x000000010e5f37d6 0x10e5f0000 + 14294
13 ServiceManager-Launcher.dylib 0x000000010e5f79c5 0x10e5f0000 + 31173
14 ServiceManager-Launcher.dylib 0x000000010e605d2c 0x10e5f0000 + 89388
15 ServiceManager-Launcher.dylib 0x000000010e607e63 0x10e5f0000 + 97891
16 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 19:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 20:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 21:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 22:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 23:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 24:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 25:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 26:: C4 ThreadController
0 libsystem_kernel.dylib 0x00007fff8bafb0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff91d5efe9 _pthread_cond_wait + 869
2 com.adobe.illustrator 0x0000000100e99cab 0x100000000 + 15309995
3 com.adobe.illustrator 0x0000000100e9874b 0x100000000 + 15304523
4 com.adobe.illustrator 0x0000000100e96bda 0x100000000 + 15297498
5 com.adobe.boost_threads.framework 0x0000000106e0d1be thread_proxy + 158
6 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 27:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8baf9686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8baf8c42 mach_msg + 70
2 com.apple.QuartzCore 0x00007fff8fc4717b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x00007fff8fccbdc6 thread_fun + 25
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d939 0x100000000 + 55609
2 com.adobe.illustrator 0x000000010000e177 0x100000000 + 57719
3 com.apple.CoreServices.CarbonCore 0x00007fff886f17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d939 0x100000000 + 55609
2 com.adobe.illustrator 0x000000010000e177 0x100000000 + 57719
3 com.apple.CoreServices.CarbonCore 0x00007fff886f17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d939 0x100000000 + 55609
2 com.adobe.illustrator 0x000000010000e177 0x100000000 + 57719
3 com.apple.CoreServices.CarbonCore 0x00007fff886f17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000d939 0x100000000 + 55609
2 com.adobe.illustrator 0x000000010000e177 0x100000000 + 57719
3 com.apple.CoreServices.CarbonCore 0x00007fff886f17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8baf96c2 semaphore_wait_trap + 10
1 com.adobe.ACE 0x00000001028503c7 ACEHasFeature + 533191
2 com.adobe.ACE 0x000000010284fdc1 ACEHasFeature + 531649
3 com.adobe.ACE 0x000000010284f67e ACEHasFeature + 529790
4 libsystem_c.dylib 0x00007fff91d5a7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff91d471e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000012167a140 rbx: 0x000000011ea4ea40 rcx: 0x0000000109814e00 rdx: 0x40c11856b3823fb6
rdi: 0x40c11856b3823fb6 rsi: 0x00007fff8e837691 rbp: 0x00007fff5fbfd080 rsp: 0x00007fff5fbfd038
r8: 0x00007fff76700110 r9: 0x0000000000000000 r10: 0x000000010e2f17a0 r11: 0x00007fff7656ed68
r12: 0x0000000000000003 r13: 0x40c11856b3823fb6 r14: 0x40c11856b3823fb6 r15: 0x40c11856b3823fb6
rip: 0x00007fff8682424c rfl: 0x0000000000010246 cr2: 0x00007fff8dec49c9
Logical CPU: 0
Binary Images:
0x100000000 - 0x1014a8ff7 +com.adobe.illustrator (17.1.0 - 17.0.0) <DA956763-D868-31EE-9329-0DE283ECA5D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101887000 - 0x1025ccff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x1025e0000 - 0x10262ffff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x102665000 - 0x102667fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x10266d000 - 0x1026bdfff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.273) <21DD0108-77DD-366F-A9BA-12065481922E> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x1026e0000 - 0x102734fff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.273) <F71C0D3A-454F-3EA9-81FF-16A0CDEF5BC2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x10275d000 - 0x10275dff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.273) <0CED669A-C6CF-3581-8861-039B9DC863ED> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x102762000 - 0x1028a8fff +com.adobe.ACE (AdobeACE 2.20.02.31977 - 2.20.02.31977) <3A212837-B075-34C0-96E9-5A4019C9DFEE> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1028bc000 - 0x102e8dfff +com.adobe.AGM (AdobeAGM 4.30.29.31977 - 4.30.29.31977) <BFFDBF0E-28EF-3720-93BE-293618541D26> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x102f2a000 - 0x102f67fff +com.adobe.ARE (AdobeARE 1.5.02.31977 - 1.5.02.31977) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x102f6f000 - 0x10306dff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.30807 - 3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103119000 - 0x103136fff +com.adobe.BIB (AdobeBIB 1.2.03.31977 - 1.2.03.31977) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10313e000 - 0x103164fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x10316c000 - 0x10347dff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.31977 - 5.15.00.31977) <42323DBD-3A6D-3C41-A2C1-2B944789D8A9> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1034c5000 - 0x103a5efff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103adb000 - 0x104a5efef +com.adobe.psl (AdobePSL 14.0.0.30830 - 14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104c1f000 - 0x104c8cfff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104cbf000 - 0x104dcbfff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 50 - 79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x104e79000 - 0x104f23fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x104f4b000 - 0x10508bfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10510b000 - 0x10520dfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x105256000 - 0x105384fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1053e2000 - 0x10553bff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105589000 - 0x105591ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <9E166135-BA3F-3F90-A08B-26FC68B919A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x10559b000 - 0x1055bffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1055e3000 - 0x1056a1ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x1056f1000 - 0x1057aaff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x1057f4000 - 0x1059bfff7 +com.adobe.owl (AdobeOwl version 5.0.23 - 5.0.23) <E3DD5569-DC71-3DB2-9527-86DBB22B00C9> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105a02000 - 0x10616cff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 11.0.0.32052) <0CC380FF-CE16-336B-BC6E-B106AB85CF0B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106226000 - 0x10632afff +com.adobe.PDFPort (AdobePDFPort 2.1.0.31977 - 2.1.0.31977) <83787D51-C878-3CFF-A3A2-F2107F7BB920> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x10633d000 - 0x106362ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/adobepdfsetting s
0x10639c000 - 0x1063e1ff7 +com.adobe.pip (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x1063ed000 - 0x106498ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x1064dd000 - 0x10659aff7 +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <F15402B9-3F84-3687-8AB8-AD5B86C81806> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1065bd000 - 0x1068d3fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x10699f000 - 0x1069b2ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1069bc000 - 0x1069d4ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <CD612584-FFB3-3311-8A49-834F1DFA2841> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1069db000 - 0x106acbfff +com.adobe.amtlib (7.0.0.247 - 7.0.0.247) <48D8FFDB-DFEA-310D-BAE3-DFD8D05B0160> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106ade000 - 0x106ae4ff7 +com.adobe.boost_date_time.framework (7.0.0 - 7.0.0.0) <C38F2ED5-444A-3354-B637-E504EA3B11E4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106afb000 - 0x106b09fff +com.adobe.boost_filesystem.framework (7.0.0 - 7.0.0.0) <CD143090-186F-3AC4-ADD4-C6FBE15A2283> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106b1e000 - 0x106bbcff7 +com.adobe.boost_regex.framework (7.0.0 - 7.0.0.0) <959CB98A-832D-3D4B-B41C-62A9D71D1E7F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x106c58000 - 0x106caafff +com.adobe.boost_serialization.framework (7.0.0 - 7.0.0.0) <F43C3812-4D22-30B5-8BB3-21CD1AACD8A6> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x106dd9000 - 0x106de4ff7 +com.adobe.boost_signals.framework (7.0.0 - 7.0.0.0) <A827BD38-DBCD-3974-8758-7B227A520704> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x106dff000 - 0x106e03ff7 +com.adobe.boost_system.framework (7.0.0 - 7.0.0.0) <854D8FEC-FDF8-31F9-9D15-B9770E6EDE86> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x106e0c000 - 0x106e18fff +com.adobe.boost_threads.framework (7.0.0 - 7.0.0.0) <B9EF0A63-734B-3C71-91D5-B310D07581E6> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106e38000 - 0x107158ff7 +com.adobe.dvaadameve.framework (7.0.0 - 7.0.0.0) <70E16846-8C58-3811-9023-03A2FC681753> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1077fe000 - 0x10790cff7 +com.adobe.dvaai.framework (7.0.0 - 7.0.0.0) <C805ABDA-1718-36F4-B9B2-0F0482749695> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x1079e4000 - 0x107c35ff7 +com.adobe.dvacore.framework (7.0.0 - 7.0.0.0) <3AF618E8-3F66-37DD-B6B6-AAC83715A282> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x107e77000 - 0x108310fff +com.adobe.dvaui.framework (7.0.0 - 7.0.0.0) <382EEBCB-C3E6-3FE9-9BAD-2ABDBBE8AE3E> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10892e000 - 0x1089e6ff7 +com.adobe.dvaworkspace.framework (7.0.0 - 7.0.0.0) <DCD7579A-5260-3770-9108-06B9CF023357> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108b00000 - 0x108bc5fff +com.adobe.exo.framework (7.0.0 - 7.0.0.0) <6AE2E47D-37D2-320C-A302-DDFDE9AE2184> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x108d25000 - 0x108d96fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x108da9000 - 0x108dc7ff7 +com.adobe.dvaflashview.framework (7.0.0 - 7.0.0.0) <8072006D-2E76-3FB7-B7B4-00918E483B18> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x108df1000 - 0x108e1dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x108e38000 - 0x108e57fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x108e7c000 - 0x108e81fff com.apple.agl (3.2.1 - AGL-3.2.1) <49C58BA7-3BF8-35CC-AFB3-2B0432766389> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x108e88000 - 0x108e8cff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Adbeape.framework/Versions/A/adbeape
0x108e93000 - 0x108fdffff +com.adobe.dvascriptui.framework (7.0.6 - 7.0.6.0) <EC978E66-CA70-3CBB-9A0D-09CD166A5F70> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/dvascriptui.framework/Versions/A/dvascriptui
0x1092c8000 - 0x1092caff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10a23f000 - 0x10a246fff +com.adobe.illustrator.plugins.Action (Action version 17.0.0 - 17.0.0) <04BA283F-BA0E-3F24-B871-442248987654> /Applications/Adobe Illustrator CC/*/Action
0x10a24c000 - 0x10a257ff7 +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 17.0.0 - 17.0.0) <27F6E321-0909-3458-854D-C7D36025D34C> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
0x10a25d000 - 0x10a266fff +com.adobe.illustrator.plugins.ArtConverters ( ArtConverters version 17.0.0 - 17.0.0) <4F370E42-56A8-3057-A7DD-61B5D2B3ACFD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/ArtConverters.aip/Contents/MacOS/ArtConverters
0x10a26c000 - 0x10a272fff +com.adobe.illustrator.plugins.FlattenTransparency ( Flatten Transparency version 17.0.0 - 17.0.0) <045A9276-1B27-338B-94E2-1E4726635D74> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Required/Plug-ins/Flatten Transparency.aip/Contents/MacOS/FlattenTransparency
0x10a367000 - 0x10a3b2fff +com.adobe.illustrator.plugins.CropAreaTool (CropAreaTool version 17.0.0 - 17.0.0) <A5390D54-5F00-37B1-840E-057E9619C8E6> /Applications/Adobe Illustrator CC/*/CropAreaTool
0x10a3cc000 - 0x10a3d1ff7 +com.adobe.illustrator.plugins.TypeCase (Change Case version 17.0.0 - 17.0.0) <670DCDAA-D712-39E5-A0D0-63C10B01EF47> /Applications/Adobe Illustrator CC/*/TypeCase
0x10a3d8000 - 0x10a3d9ff7 libCyrillicConverter.dylib (61) <D06971D7-9F16-3FE6-81E8-33E0FE4D6586> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10a3e1000 - 0x10a3e2fff +com.adobe.illustrator.plugins.MPSCommon (MPSCommon version 17.0.0 - 17.0.0) <5D87412B-496A-35C8-9C38-23AA896A409B> /Applications/Adobe Illustrator CC/*/MPSCommon
0x10c531000 - 0x10c531ff9 +cl_kernels (???) <7E4B5894-416F-45BC-9E2C-88B58728A10D> cl_kernels
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0x10f9fc000 - 0x10fa86ff7 com.apple.xquery (1.3.1 - 30) <04E0E165-BE1D-3DD7-899F-10AFD053B30C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
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Thanks for your input Jacob.
I don't remember downloading added plug ins etc except downloading free fonts from reliable websites, which i've done that before and didn't cause a crash.
This is BEYOND frustration, and ridiculous as if a virus or my illustrator software has decided to disconnect cooperation with mouse cursor (macbook touchpad and wireless usb mouse)!! It's fine for Adobe Photoshop btw.
Will try your other options link, but it looks TEDIOUS to even begin! Just lost a client due to this disruption, bummer! -
Smart objects from Illustrator and Indesign dimensions problem
I have been trying to find an answer to this problem for 6 months now and surprised no one else has tried to find any answers.
When we import something from illustrator or indesign as a smart object, for some reason the objects width and height will not keep their dimensions in proportion.
When the asset is first imported as a smart object it says the width and height are exactly 100%. However after that if you try to change the dimensions they will be out of proportion, usually the width will be 100% but the height will be out by about 1% to begin with. When you scale up, the percentages fall further and further apart. See image attached.
This has become a real problem for our workflow as the creative director insists we must correct every layer which has this issue by typing in the sizes manually, but then this doesnt always fix the problem either depending on which version of photoshop you are using.
Why does this happen, and how can we fix it for good?
Thanks, Chris.JJMack wrote:
SAS_Creative wrote:
When we import something from illustrator or indesign as a smart object, for some reason the objects width and height will not keep their dimensions in proportion.
I do not have the answer for I don't have illustrator and indesign. I do have Photoshop and have notice that it try to match resolutions and maintain sizes but it may also scale placed object etc. There are some some Photoshop preferences setting that can effect some operations. Photoshop also has support for non square pixels.
Make some test if illustrator and indesign have setting for pixel aspect ratio and DPI resolution. Make sure all documents have the same pixel aspect ratio and same DPI resolution and that the vector object to be imported are not larger then the Photoshop document their being imported to.
Thanks for the suggestions, but none of these would be the answer. Illustrator is Vector so it does not use DPI / Pixel aspect ratios etc. -
Illustrator and Indesign Shutting down when trying to print?
Wondering why my illustrator and indesign is shutting down when I try to print from those programs. I don't even get to a printing menu. Just got a new mac....Mac OSX 10.7.3 and using the same Creative Suite 4 I used on old machine and never had this problem....is it the newer operating system? What can I do?
Remove the following files and back them up:
[Hard Drive]/Library/Printers/PPDs/contents/Resources/en.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Ja.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/ko.lproj
[Hard Drive]/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj -
Illustrator and Indesign wont install when installing Creative Suite 4
Im trying to install just photoshop, illustrator and Indesign on my laptop from the CS4 master collection. When I tried to custom install I wasnt able to "check" Illustrator or Indesign so I tried installing the complete suite and it still didnt install those two. I have an HP I-7 running windows 7 and I have plenty of ram and I changed my screen resolution as recommended. Im not sure why it wont let me install these two programs but installed everything else. Please help!
Troubleshoot installation with install logs | CS3, CS4
Mylenium
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