CC Illustrator doesn´t open up after updating (CC Cloud Team)

I belong to CC Cloud team, using Mac OS X 10.6.8.
I let my Application Manager update CC Illustrator and now Illustrator's icon only flashes in dock but doesn't open up at all.
Please advice what to do.

Aubergiini Illustrator CC requires Mac OS 10.7 or later. Please see http://www.adobe.com/products/illustrator/tech-specs.html for a list of the required system requirements.

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Premiere doesn't open project after update

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I know this is not version 11 or 12, but what version of Premiere Elements earlier than 11 and 12 are you using and on what computer operating system is it running?
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http://www.atr935.blogspot.com/2013/08/pe-numbered-stills-in-time-lapse-and.html
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Preview doesn't work anymore after update to Lion

Preview doesn't work anymore after update to Lion. I cannot start it from dock nor from the programm folder. I always get a (very) long error message. Anyone else with this problem?
Process:         Preview [207]
Path:            /Applications/Preview.app/Contents/MacOS/Preview
Identifier:      com.apple.Preview
Version:         5.5 (719)
Build Info:      Preview-719000000000000~1
Code Type:       X86-64 (Native)
Parent Process: launchd [118]
Date/Time:       2011-07-21 19:56:38.134 +0200
OS Version:      Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report:          25 sec
Crashes Since Last Report:           -5
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      847A68C1-A32A-4A6B-B8BA-0F5FE31414BF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:513 You don’t have permission to save the file “Containers” in the folder “Library”.
Dest: ~/Library/Containers/com.apple.Preview/Data/Library/Preferences
Destination permissions info:
0 stat: 2
-1 stat: 2
-2 stat: 2
-3 stat: 2
-4 stat: 2
-5 m:040770 R acl:(null) LIBRARY
    fs: hfs, fsid: e000006, mf: 04809000
-6 m:040770 R acl:(null) HOME
    fs: hfs, fsid: e000006, mf: 04809000
-7 m:040777 R acl:(null)
    fs: hfs, fsid: e000006, mf: 04809000
-8 m:041777 R acl:(null)
    fs: hfs, fsid: e000003, mf: 0480d000
Application Specific Signatures:
sandbox creation failed: 1002
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libxpc.dylib                      0x00007fff8c1f8343 runtime_init + 823
1   libdispatch.dylib                 0x00007fff87b8a274 dispatch_once_f + 53
2   libxpc.dylib                      0x00007fff8c1f8bd1 _xpc_runtime_set_domain + 285
3   libxpc.dylib                      0x00007fff8c1f6006 _libxpc_initializer + 452
4   libSystem.B.dylib                 0x00007fff87a8de7e libSystem_initializer + 222
5   dyld                              0x00007fff6039cd1a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 218
6   dyld                              0x00007fff6039ca66 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
7   dyld                              0x00007fff6039a258 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 260
8   dyld                              0x00007fff6039a1f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
9   dyld                              0x00007fff6039a1f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157
10 dyld                              0x00007fff6039b02b ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59
11 dyld                              0x00007fff603904ad dyld::initializeMainExecutable() + 206
12 dyld                              0x00007fff60394580 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 1852
13 dyld                              0x00007fff6038e059 _dyld_start + 49
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000295 rbx: 0x00007fff6038a010 rcx: 0x00007fff6038a2a5 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff603892a8 rbp: 0x00007fff6038b060 rsp: 0x00007fff60389770
   r8: 0x00007fff60389730   r9: 0x000000000000008a r10: 0x0000000000000000 r11: 0x00007fff6038a034
r12: 0x00007fccd0c091e0 r13: 0x00007fccd0c08e90 r14: 0x00007fccd0c08c30 r15: 0x000000000000000f
rip: 0x00007fff8c1f8343 rfl: 0x0000000000010206 cr2: 0x00007fff60388ff8
Logical CPU: 2
Binary Images:
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    0x7fff8ef05000 -     0x7fff8f2cbfff com.apple.MediaToolbox (1.0 - 705.35) <EC6755D1-58BC-36F5-AB66-143D03A0AF8C> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x7fff8f2cc000 -     0x7fff8f2d2fff IOSurface (??? - ???) <06FA3FDD-E6D5-391F-B60D-E98B169DAB1B> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff8f2d7000 -     0x7fff8f3ecfff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff8f3ed000 -     0x7fff8f43bff7 libauto.dylib (??? - ???) <F0004B88-CA01-37D0-A77F-6651C4EC7D8E> /usr/lib/libauto.dylib
    0x7fff8f440000 -     0x7fff8f443fff libCoreVMClient.dylib (??? - ???) <9E9F7B24-567C-3102-909C-219CF2B191FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff8f4d4000 -     0x7fff8f53efff com.apple.framework.IOKit (2.0 - ???) <F79E7690-EF97-3D04-BA22-177E256803AF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8f53f000 -     0x7fff8f57efff com.apple.AE (527.6 - 527.6) <6F8DF9EF-3250-3B7F-8841-FCAD8E323954> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff8f57f000 -     0x7fff8f99afff com.apple.SceneKit (2.0 - 124) <9E331DDE-BDF4-34C5-A8F9-E7F12ADBB785> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 209
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=171.9M resident=87.9M(51%) swapped_out_or_unallocated=84.0M(49%)
Writable regions: Total=17.9M written=508K(3%) resident=664K(4%) swapped_out=0K(0%) unallocated=17.2M(96%)
REGION TYPE                      VIRTUAL
===========                      =======
MALLOC                             9396K
MALLOC guard page                    16K
STACK GUARD                        56.0M
Stack                              8192K
__CI_BITMAP                          80K
__DATA                             16.3M
__IMAGE                            1256K
__LINKEDIT                         47.3M
__TEXT                            124.6M
__UNICODE                           544K
shared memory                        12K
===========                      =======
TOTAL                             263.2M
Model: iMac12,2, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8394, 0x393731363437410000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8394, 0x393731363437410000000000000000000000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8394, 0x393731363437410000000000000000000000
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8394, 0x393731363437410000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.55.4-P2P
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: APPLE SSD TS256C, 251 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa132000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Hello. Is this still reproducing to you? Can you try again? If it still doesn't work fine please let em know what is loaded for you. I tried with Galaxy Tab and for me it loads the login page.

I can't open lingvo after Updating IOS 8.0.2. What should I do?

I cant open Lingvo after updating IOS 8.0,2. What would I do?

Check with the app developer to make sure the app supports iOS8.0.2

How I can closed all open application after update to iOS 7.0.2.0?? Before this v iOS7 we was can closed any application's open :(

How I can closed all open application after update to iOS 7.0.2.0?? Before this v iOS7 we was can closed any application's open :(

There's no good way to do it. But you don't need to. iOS 7 automatically handles whether an application takes up memory or has files open. There's no real advantage to you ever closing an application yourself.
If you are having problems with a particular app, please describe them.

After update, Creative Cloud window empty

after update, Creative Cloud window empty

Hi natzoo1964,
Please follow the mentioned steps:
Windows:
C/Users/User Name/AppData/Local/Adobe/OOBE/opm.db and delete it.
Mac:
~/Library/Application Support/Adobe/OOBE/opm.db and trash it. (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html)
Launch CC desktop and try to sign in.
Regards,
Romit Sinha

I can't open iCal after updating Mountain Lion

After updating Mountain Lion, I can't open iCal. It keeps reopening and sending report to Apple if I press restart.
What can I do?

Welcome to Apple Support Communities
Open Finder and delete:
~/Library/Caches/com.apple.iCal
~/Library/Preferences/com.apple.iCal.plist
If it doesn't help, press Command and R keys in boot and reinstall OS X

Cannot open file after updating pages

Help last night i installed maverick then updated my pages app. After updating all my documents will open apart from one. when i open it says i need latest version which i have. I even deleted the pages program and reinstalled and i still have same problem.
I can open package manually though this only lets me see the first page.
I tried using time machine though my new pages still wont open that file

What happens when you try to open it?

Illustrator (CS 5.1) crashes after update to OSX Mavericks (10.9)

Illustrator 5.1 crashes while starting the app after update to OSX Mavericks (10.9)
What can I do?

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. Never install crapware such as "CleanMyMac" or "Cocktail."
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Version 8 configure error when opening Itunes after updating to V8

I have contacted iTunes several times with no answer to this problem.
Everything was fine until I updated to Version 8, now every time I try and open iTunes it starts with a green bar stops about 3/4 along bar then says you need to restart to configure with Windows.
I restart then it does the same as before yes, DEJA VU.
This VERSION 8 is BUGGED I tell ya!
Any solutions would be appreciated before I delete this software and use something else!
Message was edited by: Version 8 bug
Message was edited by: Version 8 bug

I have a similar problem. After updating to version 8 (October 25, 2008) the itunes icon is plain and clicking it gives an error message (translated) like "This measure is only allowed for installed products".
So I fetch the iTunes801setup.exe and try to install it again by clicking the "Repair" button. It appears to do its' thing and asks me to restart the machine. OK, but after that it's the same again: "This measure is only allowed for installed products".
I don't want to lose all my music, can it be saved?
I guess that I will lose it if I remove iTunes and start all over.

Word will not open anymore after update

Word will not open anymore after update

Hold down the Shift key when launching Word.
If that fails, try deleting this file.
~/Library/Saved Application State/com.microsoft.Word.savedState
Log out under the Apple in the Menu bar.
Log In and launch Word.
Still failing...
If Word failed to launch in Guest, then you need to re-install Office.
Microsoft Office for Mac 2011 14.4.1 Update (If you have an early installer you'll first need to update to 14.1.0)
Microsoft Office for Mac 2011 14.4.2 Update (requires 14.1.0 to be installed)
Important to restart after each updater.

Stream video doesn't work properly after update to OS Mavericks

after update to OS Mavericks stream video doesn,t work properly!!! doesn't loaded stream video and stream audio from web sites (youtube, or other with stream video).

1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    http://get.adobe.com/flashplayer/?PID=7105813
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

Preview: double-click doesn't open files AFTER they have been modified

Since a few weeks (maybe since I upgraded to OS 10.6.6 ?) Preview doesn't open files any more by double-clicking AFTER I have modified and saved them. They open when I drag them to the dock icon of Preview.
For instance, photos downloaded from a camera open by double-clicking them. However, if I rotate or crop them and then save, Preview doesn't open them any more but shows two subsequent error messages: (1) "The application can't be found", (2) "The operation can't be completed. An unexpected error occurred (error code -43)".
I found one workaround: when you close and reopen the folder in which these files are, they open again by double-clicking.
Quicklook works fine.
Looks like a bug in OS 10.6.6. Any other fixes?

In the Finder, select one of the image files you want to open with Preview. Choose "Get Info" from the contextual menu or the File menu. In the "Open with" section, choose Preview from the pulldown menu if it's not already selected. If it is selected, choose another application (any other), then re-select Preview. Click the "Change All" button and close the dialog.

Preview app doesn't open anymore after Maverick installation

Since Maverick installation, I can't open my pictures in Preview. The Preview application doesn't open anymore. Neither does the App Store, nor the 'software update'
Any idea what to do?

Go to your Finder "Go" menu hold the option key to choose "Library", then go to Containers folder and com.apple.Preview and delete container plist. Now relaunch Preview and test.
EDIT: Oops, 10.7... it may be in ~/Library/Preferences/com.apple.Preview.plist. I'm not running 10.7 right now.

Firefox doesn't recognize FLASH after update, no matter what. Also says to update plugins but there are none to update listed?

I have downloaded & re-downloaded FLASH, but after I updated my Firefox to 22.0 it no longer recognizes FLASH is installed on my computer. It also keep telling me "Some plugins required by this page have been blocked for your protection." When I check the plugins, the 3 listed are up to date, and the other 3 are marked "research" - which doesn't allow you to update them. I cannot discern that any of those are what is being blocked. When I click on Details, it brings me to a list of "Modules bloqués" and it's all listed in French...which would be great if spoke French or lived in France, but alas California is in the USA. My Java is updated, enabled & not blocked in any way. My Shockwave Flash is disabled & it will not give me the option to Enable it; I also cannot find a way to reinstall it or find a plugin to help me. !@#$%! So frustrating that this new "update" is useless. I hate 22.0.
What do I do now?

Your System Details List shows that some plugins are blocklisted and Flash is included:
# plugin.blocklisted.flash: True
# plugin.blocklisted.java: True
# plugin.blocklisted.nppdf: True
Which version of the Flash plugin do you have installed if you check that in Firefox/Tools > Add-ons > > Plugins?
You will have to update Flash to make it work.
You can find the latest Flash player versions for Firefox on this page.
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

CC Illustrator doesn´t open up after updating (CC Cloud Team)

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