CC InDesign app Crashes on Launch
I am trying to use the 30 trial for CC to see if I want to purchase it and I downloaded the CC, and downloaded the indesign app -
It crashes everytime on launch
it says its an app.crash
no one at adobe will answer my questions for help.
There were some font issues with the original CC release that would cause this, and I don't know if the trial downloads the latest version, so launce the Desktop Application and check for an update.
Similar Messages
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Has any one expereinced this problem. Indesign CC crashes at launch. never been able to work with it since installing.
Yep, me too! Every time I launch InDesign CC it crashes. I've uninstalled and re-installed, I've run disk permission repair, I've removed preferences, and still it crashes.
I'm doing the 30 day trial, really to see what the new subscription model would be like, but so far I'm totally unimpressed
You can't launch the Apps from Creative Cloud in the menu bar
Updates keep interrupting me
InDesign keeps crashing and I can't use it
Help sections and forum help show all kinds of technical solutions to 'try' resolve crashing
I feel like I'm in back in the land of Microsoft Windows all over again... -
Apps crash on launch iPhone 5S
Hi
I just bought a new iPhone 5S and I did a backup of my iPhone 3GS. Set up the new iPhone from a backup and now when I download a new app on to my iPhone 5S, the app crashes before launching completely. This doesn't happen on all apps, but from the 6 I have tried, 4 have crashed upon launch.
Is there any way to fix this besides setting it up as a new iPhone? I don't want to loose my Text Messages or Photos by doing this.Hello jiiikoo12
Check out the article below to troubleshoot it further, Try just restarting your iPhone, if it continues then delete the app and download it again. That way you do not have to worry about losing your text messages or photos.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Regards,
-Norm G. -
InDesign CC crash when launch preview
indesign cc crash when launch preview on FolioBuilder, what is the problem?
ID crash when lunched preview of buttom and action
-
Most Creative Suite CS6 Apps crash upon launch with Mountain Lion
Is there a solution to the problem CS6 apps crashing at launch or shortly after when running Mountain Lion? I have tried many reinstalls of CS6 and Mountain Lion. I verified permissions and repaired. No matter what I do the same apps fail and crash. Dreamweaver immediately crashes as does Illustrator and Fireworks. Bridge crashes sometimes. Photoshop seems to run okay. Its only Adobe software that has a problem.
I am having exactly the same problem. I installed Mountain Lion in place and after installation, CS6 applications crash. I have uninstalled all CS6 applications and reinstalled and the problem still occurs.
The crash log shows the following:
Process: Dreamweaver [4949]
Path: /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/Dreamweaver
Identifier: com.adobe.dreamweaver-12.0
Version: 12.0.1.5842 (12.0.1)
Code Type: X86 (Native)
Parent Process: launchd [157]
User ID: 502
Date/Time: 2012-07-30 14:42:05.421 +0100
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Sleep/Wake UUID: 6A909658-B393-41D8-93A1-14704061FEF8
Interval Since Last Report: 11766 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 115 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 14A2EDE6-6B01-4801-B393-EBA85BAD6CAC
Crashed Thread: 11 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called -
InDesign CS3 crashing on launch
INDD cs3 5.4
Mac (Intel) OS 10.5.8
Hi there,
Having major issues with indesign CS3 crashing upon launch.
It gets as far as saying "starting up service registry". before bumming out.
Previously it had been running without any major issues for at least a year or so. Not recently updated anything on my machine so curious as to why this is now happening!
So far I've tried...
1) deleting indesign prefs and cache
2) reparing indesign
3) removing suitcase fusion and fusion's core
4) repaired disk permissions
5) started up in safe mode AND created new user account on mac too
6) used font doctor to repair / examine font library.
7) turned off ALL fonts including system fonts.
So far nothing has worked! Does anybody have the answer?!?
Thanks in advance.Make sure you have the last patch, 5.0.4 build 682 (hold down the CMD key while choosing About InDesign from the help menu). You said you do, but verify it. Make sure, too, that the fonts mentioned inthe KB article are active.
If all else fails, think about uninstalling, running the clean script, and reinstalling. -
My InDesign CC crashes at launch
Since today my InDesign crashes on launch. I am working on a retina imac with OSX 10.10.2. Yesterday it worked fine. Tried to start after restart, login and out at Adobe CC, de-installed fonts, disconnected al usb devices. Indesign still crashes at launch. It crashes after the dispay of new features shows up. Does someone have a solution or tips?
FelixThank you so much! Trashing the prefs did the trick. So after launching ID I put back my workspace prefs. After loading that workspace ID crashed again...
So I remembered, I was having trouble yesterday in ID with Kuler (which will load in my customized workspace). So after trashing the prefs again and restarting Indesign I went to Windows > Color > Adobe Color Themes and... crash!
So the solution for me for now is working in ID without Adobe Color Themes (used to be Kuler?) which is too bad because I use to work with it frequently.
But I am glad it works again! I will also save your other solutions. You never know...
Grt
Felix -
IPad Address Book (Contacts.app) crash on launch
my iPad address book (Contacts.app) crashes on launch
this problem also affects me when trying to send emails: the email app works fine for reading emails, but as soon as I write a new email and go to the "To" or "cc" or "bcc" boxes to input a recipient address, mail crashes, presumably because the Address book is being accessed at this stage.
I can see that the above can be an Address book (Contacts.app) problem.
Am running pre iOS 4.2 version of the iOS (likely the most up to date pre recent update), i.e. I don't have folders or multi-tasking yet.OK FIRST , DID U SET UP THE EMAIL CAL AND CONTACTS CORRECTLY? AS FOR IT CRASHING IT SHOULDNT EVEN IF IT IS BLANK! NOW FOR THE PART ABOUT EMAIL NOT WORKING......I RECOMMEND U JUST RESTORE IT AND "YES" begin as a new device!!!! I HAD SAME PROBLEM EXCEPT MINE WAS : backup successful, restore successful, update to 4.2 successful, sync of backup back to iPad successful, ha ha then when I turn iPad on BLANK!!!!! OH THE CAPACITY BAR AT THE BOTTOM OF THE COMPUTER SCREEN IN ITUNES WAS 10.7 gb of music 9.2 of movies, and 5.7 gb of games..... WELL IPAD WAS EMPTY!
Sync 3 times same result..... RESTORED IT AND SYNCED BACKUP DATA AGAIN, still nothing! SO I RESTORED AND STARTED NEW! PERFECT?!
So I had to select the apps and other media that I wanted to put back on it! AND YES I LOST ALL THE PHOTOS (maybe I haven't found it on pc, so for now I assume lost) but PRIOR TO UPDATE I EMAILED ALL MY NOTES TO MYSELF SO THEY WERE JUST A COPY AND PASTE BACK TO MY NOTES APP ON THE IPAD!
Same with photos! Yeah tedious but I like to SEE INFO SAVED prior to any apple updates! So yeah there is something wrong with the sync portion of the update! So I suggest u just swallow loss and forget the data! AS FOR CONTACTS: just hop on computer and email a GROUP EMAIL OF CONTACTS TO IPAD THEN SET UP EMAIL ON IPAD AND THEN GO TO THAT EMAIL AND ADD THEM TO CONTACTS MANUALLY (or u can use your email server and sync via iTunes (see last tab on the iTunes menu for your device and there u can choose to sync calendars too) -
V20 app crashes on launch, log provided
Our app crashes on launch and was fixed by re-downloaded app. Here is the log:
Sep 21 09:11:38 iPad-2 kernel[0] <Debug>: launchd[368] Builtin profile: container (sandbox)
Sep 21 09:11:38 iPad-2 kernel[0] <Debug>: launchd[368] Container: /private/var/mobile/Applications/75EA2ECC-6D11-447E-A35B-792DFB79374A (sandbox)
Sep 21 09:11:39 iPad-2 ReportCrash[369] <Notice>: Formulating crash report for process viewer[368]
Sep 21 09:11:39 iPad-2 com.apple.launchd[1] (UIKitApplication:com.democratandchronicle.rochestermagazine[0xfbd8][368]) <Warning>: (UIKitApplication:com.democratandchronicle.rochestermagazine[0xfbd8]) Job appears to have crashed: Trace/BPT trap: 5
Sep 21 09:11:39 iPad-2 backboardd[51] <Warning>: Application 'UIKitApplication:com.democratandchronicle.rochestermagazine[0xfbd8]' exited abnormally with signal 5: Trace/BPT trap: 5
Sep 21 09:11:40 iPad-2 ReportCrash[369] <Error>: libMobileGestalt copySystemVersionDictionaryValue: Could not lookup ReleaseType from system version dictionary
Sep 21 09:11:40 iPad-2 ReportCrash[369] <Notice>: Saved crashreport to /var/mobile/Library/Logs/CrashReporter/viewer_2012-09-21-091139_iPad-2.plist using uid: 0 gid: 0, synthetic_euid: 501 egid: 0
Sep 21 09:11:43 iPad-2 kernel[0] <Debug>: launchd[371] Builtin profile: mobileassetd (sandbox)
Did the app corrupt itself?Install the OS X Mountain Lion Update v10.8.4 (Combo)
That will replace any missing system files.
Restart your Mac after the combo is installed then try the Mail app. -
IPhone Push app crashes on launch
I have two apps to which I added Push. Both are crashing immediately upon launch on legal, activated phones on which other Push apps are working fine. Apple has also rejected these apps on these grounds. I reported the issue to Apple Bug Reporter, and they said this is a known issue and marked my bug as duplicate and they have not provided any updates for weeks on the original bug.
However I am still in the same position. My apps crash on launch, whereas on the same phones, other push apps work fine.
1. Have any of you faced this issue?
2. Is there a known workaround?
My App is built for 3.0 devices and uses the stadard documented api for registering with APNS and handling success/failure.
I have heard of trying to install like the AIM push app before installing my app as a workaround but that's not a real workaround for customers. Again the most salient point is IT CRASHES ON LEGAL ACTIVATED 3.0 PHONES ON WHICH OTHER PUSH APPS WORK FINE.
The crash is immediate upon launch, and is a segment violation in the coredynamic libraries (not apparently directly related to APNS).
My code for APNS registration is as follows:
- (void)applicationDidFinishLaunching:(UIApplication *)app {
self.navigationController.navigationBar.tintColor = [UIColor blackColor];
[window addSubview:[navigationController view]];
[window makeKeyAndVisible];
//Register for notification Types
NSLog("applicationDidFinishLaunching: Before Registering for the notifications types!!!");
[[UIApplication sharedApplication] registerForRemoteNotificationTypes:(UIRemoteNotificationTypeAlert | UIRemoteNotificationTypeBadge | UIRemoteNotificationTypeSound)];
NSLog("applicationDidFinishLaunching: After Registering for the notifications types!!!");
// Delegation methods
- (void)application:(UIApplication *)app didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)devToken {
NSLog(@"Inside function didRegisterForRemoteNotificationsWithDeviceToken: %@", devStrToken);
NSString *devStrToken = nil;
devStrToken = [[NSString alloc] initWithData:devToken encoding:NSASCIIStringEncoding];
NSLog(@"Device token: %@", devStrToken);
self.registered = YES;
[self sendProviderDeviceToken:(char *)[devStrToken UTF8String]]; // custom method
- (void)application:(UIApplication *)app didFailToRegisterForRemoteNotificationsWithError:(NSError *)err {
NSLog(@"Error in registration. Error: %@", err);
- (void) sendProviderDeviceToken:(char *)devTokenBytes {
NSLog(@"Inside function sendProviderDeviceToken: %@", devStrToken);
NSString *uniqueIdentif = [[UIDevice currentDevice] uniqueIdentifier]; //Device unidentify
NSString *urlString = [NSString stringWithFormat:@"<deletedonpurpose>@", devTokenBytes, uniqueIdentif];
NSLog("sendProviderDeviceToken: sending the device token through http!!!");
NSLog(@"url = %@", urlString);
// setting up the request object now
NSMutableURLRequest *request = [[NSMutableURLRequest alloc] init];
[request setURL:[NSURL URLWithString:urlString]];
[request setHTTPMethod:@"GET"];
NSURLResponse *response = nil;
NSData *returnData = [NSURLConnection sendSynchronousRequest:request returningResponse:&response error:nil];
NSLog(@"returnData = %@", returnData);
}K T, thanks for the code formatting tip.
Yes the crash is a SIGSEGV, specifically:
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x478ad55b
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x300102ac 0x3000c000 + 17068
1 Foundation 0x3054bf1c 0x30501000 + 306972
2 CoreFoundation 0x302395fc 0x301fd000 + 247292
3 CoreFoundation 0x30238b84 0x301fd000 + 244612
4 CoreFoundation 0x3026f50a 0x301fd000 + 468234
5 Foundation 0x305657b8 0x30501000 + 411576
6 Foundation 0x3056575c 0x30501000 + 411484
The formatted code:
- (void)applicationDidFinishLaunching:(UIApplication *)app {
self.navigationController.navigationBar.tintColor = [UIColor blackColor];
[window addSubview:[navigationController view]];
[window makeKeyAndVisible];
//Register for notification Types
NSLog("applicationDidFinishLaunching: Before Registering for the notifications types!!!");
[[UIApplication sharedApplication] registerForRemoteNotificationTypes:(UIRemoteNotificationTypeAlert | UIRemoteNotificationTypeBadge | UIRemoteNotificationTypeSound)];
NSLog("applicationDidFinishLaunching: After Registering for the notifications types!!!");
// Delegation methods
- (void)application:(UIApplication *)app didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)devToken {
NSLog(@"Inside function didRegisterForRemoteNotificationsWithDeviceToken: %@", devStrToken);
NSString *devStrToken = nil;
devStrToken = [[NSString alloc] initWithData:devToken encoding:NSASCIIStringEncoding];
VoxNotesLog("didRegisterForRemoteNotificationsWithDeviceToken: Got the token!!!");
NSLog(@"Device token: %@", devStrToken);
self.registered = YES;
[self sendProviderDeviceToken:(char *)[devStrToken UTF8String]]; // custom method
- (void)application:(UIApplication *)app didFailToRegisterForRemoteNotificationsWithError:(NSError *)err {
NSLog(@"Error in registration. Error: %@", err);
- (void) sendProviderDeviceToken:(char *)devTokenBytes {
NSLog(@"Inside function sendProviderDeviceToken: %@", devStrToken);
NSString *uniqueIdentif = [[UIDevice currentDevice] uniqueIdentifier]; //Device unidentify
NSString *urlString = [NSString stringWithFormat:@"<deleted>", devTokenBytes, uniqueIdentif];
NSLog("sendProviderDeviceToken: sending the device token through http!!!");
NSLog(@"url = %@", urlString);
// setting up the request object now
NSMutableURLRequest *request = [[NSMutableURLRequest alloc] init];
[request setURL:[NSURL URLWithString:urlString]];
[request setHTTPMethod:@"GET"];
NSURLResponse *response = nil;
NSData *returnData = [NSURLConnection sendSynchronousRequest:request returningResponse:&response error:nil];
NSLog(@"returnData = %@", returnData); -
Indesign CS5 crashing on launch if another CS5 app is open
This actually seems to be affecting the entire CS5 suite installed on a Windows XP computer.
If one CS5 app is open eg. Indesign, when trying to open another eg. Illustrator, the app crashes with a memory write error.
It happens with any combination of CS5 app: Indesign + Photoshop, Photoshop + Dreamweaver etc
The Stack Back Trace for Indesign and Illustrator all reference similar items: dvaui__drawbot__OSSurfaceInterface__GetOutputGraphics and gdiplus. But Photoshop just references gdiplus amongst others. I've pasted them below.
Indesign:
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Adobe\Adobe InDesign CS5\dvaui.dll -
ChildEBP RetAddr Args to Child
0012ea3c 4ec5f008 00000370 03333780 0e01e93c gdiplus!GdipLoadImageFromStream+0x263
0012ea58 4ed29b6a 0e01e93c 14af8fd8 00000371 gdiplus!GdipCreateFromHDC+0x83e
0012eab0 4ed29d1f 00001e00 14af8fc0 14b08980 gdiplus+0xd9b6a
0012eb00 4ecc8f74 00000001 14af8fc0 14b08980 gdiplus+0xd9d1f
0012eb24 4ec8da97 00000371 0012ec84 00000371 gdiplus!GdipCreateBitmapFromGdiDib+0xb6cb
0012eb38 4ec5eec9 00000000 00000012 00000371 gdiplus!GdipReleaseDC+0x175
0012eb60 4ec6114c 00000000 00000012 00000371 gdiplus!GdipCreateFromHDC+0x6ff
0012eb94 4ec5f54a 00000012 00000000 00000371 gdiplus!GdipGetImageHeight+0x1152
0012ebb8 4ec6103b 00000012 00000000 00000371 gdiplus!GdipCreateFromHDC+0xd80
0012ebdc 4ec60fdb 14af8a78 00000371 0012ed34 gdiplus!GdipGetImageHeight+0x1041
0012ed3c 4ecaa564 14aed468 0012ee60 03333dc0 gdiplus!GdipGetImageHeight+0xfe1
0012edb0 4ec60965 14af8980 0012ee60 03333f40 gdiplus!GdipSetStringFormatLineAlign+0x1210
0012f20c 4ec602ed 0012f284 14abd7a0 00000003 gdiplus!GdipGetImageHeight+0x96b
0012f2c0 4ed041ad 00000000 033321a4 00000000 gdiplus!GdipGetImageHeight+0x2f3
0012f314 4ece23bc 00000002 0012f324 00000000 gdiplus+0xb41ad
0012f32c 4ecf1c2a 14abd7a0 00000000 00000000 gdiplus!GdipCreateBitmapFromGdiDib+0x24b13
0012f35c 4ecf1ca5 149f0a08 14abd7a0 00000000 gdiplus!GdipDrawImage+0xb1
0012f378 133f7345 149f0a08 14abd7a0 00000000 gdiplus!GdipDrawImageI+0x28
00000000 00000000 00000000 00000000 00000000 dvaui!dvaui__drawbot__OSSurfaceInterface__GetOutputGraphics+0x3695
Illustrator:
Illustrator:
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\dvaui.dll -
ChildEBP RetAddr Args to Child
0013e9c8 4ec5f008 000004ce 03203780 192e9d48 gdiplus!GdipLoadImageFromStream+0x263
0013e9e4 4ed29b6a 192e9d48 0a8f3670 000004cf gdiplus!GdipCreateFromHDC+0x83e
0013ea3c 4ed29d1f 00001e00 0a8f3658 0a9031d0 gdiplus+0xd9b6a
0013ea8c 4ecc8f74 00000001 0a8f3658 0a9031d0 gdiplus+0xd9d1f
0013eab0 4ec8da97 000004cf 0013ec10 000004cf gdiplus!GdipCreateBitmapFromGdiDib+0xb6cb
0013eac4 4ec5eec9 00000000 0000000e 000004cf gdiplus!GdipReleaseDC+0x175
0013eaec 4ec6114c 00000000 0000000e 000004cf gdiplus!GdipCreateFromHDC+0x6ff
0013eb20 4ec5f54a 0000000e 00000000 000004cf gdiplus!GdipGetImageHeight+0x1152
0013eb44 4ec6103b 0000000e 00000000 000004cf gdiplus!GdipCreateFromHDC+0xd80
0013eb68 4ec60fdb 0a8e6488 000004cf 0013ecc0 gdiplus!GdipGetImageHeight+0x1041
0013ecc8 4ecaa564 03205250 0013edec 03203dc0 gdiplus!GdipGetImageHeight+0xfe1
0013ed3c 4ec60965 0a8e6390 0013edec 03203f40 gdiplus!GdipSetStringFormatLineAlign+0x1210
0013f198 4ec602ed 0013f210 0a8c8d88 00000003 gdiplus!GdipGetImageHeight+0x96b
0013f24c 4ed041ad 00000000 032021a4 00000000 gdiplus!GdipGetImageHeight+0x2f3
0013f2a0 4ece23bc 00000002 0013f2b0 00000000 gdiplus+0xb41ad
0013f2b8 4ecf1c2a 0a8c8d88 00000000 3f800000 gdiplus!GdipCreateBitmapFromGdiDib+0x24b13
0013f2e8 4ecf1ca5 05330988 0a8c8d88 00000000 gdiplus!GdipDrawImage+0xb1
0013f304 07ed7205 05330988 0a8c8d88 00000000 gdiplus!GdipDrawImageI+0x28
00000001 00000000 00000000 00000000 00000000 dvaui!dvaui__drawbot__OSSurfaceInterface__GetOutputGraphics+0x3605
Photoshop:
Photoshop:
*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Adobe\Adobe Photoshop CS5\AdobeOwl.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe -
ChildEBP RetAddr Args to Child
0012e1d8 4ec5f008 000000c0 0d4496b8 192eadc8 gdiplus!GdipCreateFromHDC+0xcb3
0012e1f4 4ed29b6a 192eadc8 0d4496b8 000000c0 gdiplus!GdipCreateFromHDC+0x83e
0012e24c 4ed29d1f 00001e00 0d448618 0d458538 gdiplus+0xd9b6a
0012e29c 4ecc8f74 00000001 0d448618 0d458538 gdiplus+0xd9d1f
0012e2c0 4ec8da97 000004e2 0012e420 000004e2 gdiplus!GdipCreateBitmapFromGdiDib+0xb6cb
0012e2d4 4ec5eec9 00000000 0000000d 000004e2 gdiplus!GdipReleaseDC+0x175
0012e2fc 4ec6114c 00000000 0000000d 000004e2 gdiplus!GdipCreateFromHDC+0x6ff
0012e330 4ec5f54a 0000000d 00000000 000004e2 gdiplus!GdipGetImageHeight+0x1152
0012e354 4ec6103b 0000000d 00000000 000004e2 gdiplus!GdipCreateFromHDC+0xd80
0012e378 4ec60fdb 0d448490 000004e2 0012e4d0 gdiplus!GdipGetImageHeight+0x1041
0012e4d8 4ecaa564 0d458628 0012e5fc 063e3dc0 gdiplus!GdipGetImageHeight+0xfe1
0012e54c 4ec60965 0d448398 0012e5fc 063e3f40 gdiplus!GdipSetStringFormatLineAlign+0x1210
0012e9a8 4ec602ed 0012ea20 0d433268 00000003 gdiplus!GdipGetImageHeight+0x96b
0012ea5c 4ed041ad 00000000 063e21a4 00000000 gdiplus!GdipGetImageHeight+0x2f3
0012eab0 4ece23bc 00000002 0012eac0 00000000 gdiplus+0xb41ad
0012eac8 4ecf1c2a 0d433268 00000000 00000000 gdiplus!GdipCreateBitmapFromGdiDib+0x24b13
0012eaf8 4ecf1ca5 0d448340 0d433268 00000000 gdiplus!GdipDrawImage+0xb1
0012eb14 02c96efd 0d448340 0d433268 00000000 gdiplus!GdipDrawImageI+0x28
0012eb88 02c96f4e f9011a53 00000001 0012eba4 AdobeOwl!OWLDebugPrintWidgetInfo+0x98ee
0012ebb4 02c4f88e f9011a53 0012ec8c f5abf5d4 AdobeOwl!OWLDebugPrintWidgetInfo+0x993f
0012ec40 02c96def 00000014 f9011a53 00000000 AdobeOwl!DllMain+0x1c484
0012ec60 02c4feb5 00000014 f9011a53 00000000 AdobeOwl!OWLDebugPrintWidgetInfo+0x97e0
0012eca0 7e418734 00031112 00000014 f9011a53 AdobeOwl!DllMain+0x1caab
0012eccc 7e418816 02c4fe38 00031112 00000014 USER32!GetDC+0x6d
0012ed34 7e42a013 00000000 02c4fe38 00031112 USER32!GetDC+0x14f
0012ed64 7e42a039 02c4fe38 00031112 00000014 USER32!IsWindowUnicode+0xa1
0012ed84 005a5a23 02c4fe38 00031112 00000014 USER32!CallWindowProcW+0x1b
00000000 00000000 00000000 00000000 00000000 Photoshop+0x1a5a23
CS5 has been re-installed.
I'm asuming it's a graphics issue, maybe the card itself, or the driver - although it's the latest driver that works on other systems. Maybe a font issue? Although the exact same fonts were used on another computer with no issues.
Any help would be greatly appreciated.
ThanksI'm asuming it's a graphics issue, maybe the card itself, or the driver - although it's the latest driver that works on other systems. Maybe a font issue? Although the exact same fonts were used on another computer with no issues.
It does look graphics-related. I don't have any grand ideas.
CS5 and XP are long in the tooth, too, which makes this sort of thing hard to debug.
Are you running the latest CS5 update, 7.0.4.553?
Have you tried backing out to the not-latest graphics card driver?
What card and driver and what version? Did you get it from the vendor or from Microsoft?
Have you tried a new user account on your system? -
CS5 apps crash during launch in XP
Hi,
I just bought and installed CS5 Design Premium and can't get it to work, including Photoshop. Most of the apps crash. They crash during launch (splash screen) and therefore never get going. Each app seems to display different error messages. One common denominator seems to be something relating to scripting (not sure what that implies - plug-ins?). The only CS5 apps that don't crash are Bridge and Media Encoder.
Upgrading to 12.01 didn't help. I tried rebooting, uninstalling and re-installing. I ran a system scan with Windows Defender and no malicious software was detected. I run a very clean system so no unusual programs running in the background and what little I do run in the background, I exited from. I hadn't run a previous version of Photoshop (or any other program in CS5) so there were no Photoshop plug-ins to uninstall.
I do have Lightroom 3 installed (huge image database), which I have not yet uninstalled (far from trivial IMHO). Lightroom does have three plug-ins (all disabled) which are the Canon and Nikon Tether Plug-ins and a Flickr plug-in. I don't know how to uninstall these or whether it would affect CS5.
As an example, when I launch Photoshop, I get the following error:
AppName: photoshop.exe AppVer: 12.0.1.0 ModName: scriptingsupport.8li ModVer: 10.0.0.0 Offset: 000d183a
InDesign fails as it says "updating Panels" and I get:
AppName: indesign.exe AppVer: 7.0.0.355 ModName: support for javascript.rpln
ModVer: 7.0.0.355 Offset: 00036183
System Specs:
3.4GHz P4, 4GB PC6400, 1.5TB SATA, Nvidia GeForce 6600 PCIe, Asus P5WD2-e Motherboard, XP Pro SP2
I run Flash 10.1.53.64 and Quicktime 7.6.6, Java 6.0.2
When I launch Illustrator, it used to crash hard but now it stops while loading (Initializing Plug-ins, PDFFormat.aip) and displays a custom error dialog saying "Error loading plugins. AISaveForWeb.aip DxfDwg.aip PGNFileFormat.aip. Eventually it launches, apparently functional (haven't tested it).
Any help appreciated, thanks!Corporate users are often very conservative, as many needs must be met before a new system can be rolled-out. The reasons for being so conservative are rooted in good business, and in many cases are quite justifiable.
I have a friend who works IT at a railroad company, and he regularly has to support Windows 2000 machines amongst the majority of their systems, which are XP. He tells me what he and a whole team of people struggle with every day. I've been there. I administered systems for entire Engineering departments myself. One of the things I ALWAYS made time for, however, was breaking in new systems and getting to know them. As a result, our people always had near state-of-the-art systems to work with. It was even a selling point when our managers interviewed someone sharp who they were trying to get to accept an offer: Our work environment was second to none.
In recent times we are starting to see why staying with an ancient operating system instead of "biting the bullet" and moving up to modern technology is proving to be more and more expensive.
Brushing aside Vista - for a while - might have been justifiable, but...
Hours and hours to make something work on XP? New roll-outs of XP systems? In 2010? Are you kidding?
All that time being wasted to get old things working could and should be spent on embracing the new, and figuring out how to make it sing on key. People have now gone before you and can authoritatively state that Windows 7 can be made to work. A darned sight better than its predecessors in many ways!
Time is money.
-Noel -
All newly installed CC apps crash on launch, CS6 are fine
I installed the new CC versions of Illustrator, Photoshop, and InDesign, and they all crash immediately after launching (no splash graphic). Unfortunately I uninstalled Illustrator CS6 before noticing that none of the newly installed versions will launch, but I still have the other two installed and working. Mac OS 10.8.4.
InDesign crash feedback:
Process: Adobe InDesign CC [72156]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:01:13.198 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13873 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a45212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9034cb54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff90390dce abort + 143
3 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
4 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
9 com.adobe.amtlib 0x00000001046ec595 0x1046b4000 + 230805
10 com.adobe.amtlib 0x00000001046ec6b0 0x1046b4000 + 231088
11 com.adobe.amtlib 0x00000001046ebab4 0x1046b4000 + 228020
12 com.adobe.amtlib 0x00000001046ebb1d 0x1046b4000 + 228125
13 com.adobe.amtlib 0x00000001046ebddf 0x1046b4000 + 228831
14 com.adobe.amtlib 0x00000001046ec324 0x1046b4000 + 230180
15 dyld 0x00007fff64abf378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
16 dyld 0x00007fff64abf762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
17 dyld 0x00007fff64abc06e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
18 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
19 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
20 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
21 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
22 dyld 0x00007fff64abbeba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
23 dyld 0x00007fff64aadfc0 dyld::initializeMainExecutable() + 207
24 dyld 0x00007fff64ab1b04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
25 dyld 0x00007fff64aad397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
26 dyld 0x00007fff64aad05e _dyld_start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95a45d16 kevent + 10
1 libdispatch.dylib 0x00007fff945f6dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff945f69ee _dispatch_mgr_thread + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfde58 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde80 rsp: 0x00007fff5fbfde58
r8: 0x00007fff7e151278 r9: 0x0000000000000013 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfdfe0 r13: 0x000000000000001f r14: 0x00007fff7e152180 r15: 0x00007fff5fbfdec0
rip: 0x00007fff95a45212 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
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0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
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0x100037000 - 0x10012bff7 +DV_WidgetBinLib.dylib (1) <6A40E798-D47A-3959-A04E-9361B010FAE3> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
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0x7fff98df0000 - 0x7fff98df3fff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff98e0c000 - 0x7fff98f09fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff98f4b000 - 0x7fff98f4cfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff98f4d000 - 0x7fff98f74fff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff98f75000 - 0x7fff9908efff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff9908f000 - 0x7fff99204ff7 com.apple.CFNetwork (596.4.3 - 596.4.3) <A57B3308-2F08-3EC3-B4AC-39A3D9F0B9F7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff99205000 - 0x7fff99233ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff99234000 - 0x7fff99234fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff99235000 - 0x7fff99236fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff99237000 - 0x7fff9924efff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff9924f000 - 0x7fff9926cff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff99582000 - 0x7fff99782fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff997d1000 - 0x7fff99aa2ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff99b02000 - 0x7fff99b10fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff99b1d000 - 0x7fff99b21ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff99b22000 - 0x7fff99ba0ff7 com.apple.securityfoundation (6.0 - 55115.4) <137E156C-B29C-3B84-95B3-669BC7C1BA7A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff99c4d000 - 0x7fff99c4fff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff99c50000 - 0x7fff99c8fff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff99c91000 - 0x7fff99c9dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff99c9e000 - 0x7fff99c9fff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff99ca0000 - 0x7fff99d0eff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff99d0f000 - 0x7fff99e11fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff99e12000 - 0x7fff99e55ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9a1fc000 - 0x7fff9a202fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff9a2fa000 - 0x7fff9a305fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9a306000 - 0x7fff9a306fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9a35f000 - 0x7fff9a3abff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff9a3ac000 - 0x7fff9a3b1fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff9a3b2000 - 0x7fff9a3bfff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9a43e000 - 0x7fff9a49aff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff9a49b000 - 0x7fff9a4a3fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff9a4c0000 - 0x7fff9a4cbff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff9a4cc000 - 0x7fff9a4d0ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff9a541000 - 0x7fff9a57efef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff9a57f000 - 0x7fff9a600fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff9a669000 - 0x7fff9a66efff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff9aac1000 - 0x7fff9aaccfff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 26859
thread_create: 34
thread_set_state: 60
VM Region Summary:
ReadOnly portion of Libraries: Total=215.1M resident=102.5M(48%) swapped_out_or_unallocated=112.5M(52%)
Writable regions: Total=51.8M written=2260K(4%) resident=2628K(5%) swapped_out=0K(0%) unallocated=49.2M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 40.5M
MALLOC guard page 48K
STACK GUARD 56.0M
Stack 8712K
__DATA 14.1M
__IMAGE 528K
__LINKEDIT 62.9M
__TEXT 152.2M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 335.3M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 500.11 GB
Serial ATA Device: SanDisk SDSSDH120GG25, 120.03 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
Photoshop CC:
Process: Adobe Photoshop CC [72151]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:00:54.963 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13855 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a44d46 __kill + 10
1 libsystem_c.dylib 0x00007fff90390df0 abort + 177
2 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
3 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
4 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
5 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
7 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
8 com.adobe.amtlib 0x000000010521e595 0x1051e6000 + 230805
9 com.adobe.amtlib 0x000000010521e6b0 0x1051e6000 + 231088
10 com.adobe.amtlib 0x000000010521dab4 0x1051e6000 + 228020
11 com.adobe.amtlib 0x000000010521db1d 0x1051e6000 + 228125
12 com.adobe.amtlib 0x000000010521dddf 0x1051e6000 + 228831
13 com.adobe.amtlib 0x000000010521e324 0x1051e6000 + 230180
14 dyld 0x00007fff61689378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
15 dyld 0x00007fff61689762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
16 dyld 0x00007fff6168606e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
17 dyld 0x00007fff61685fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
18 dyld 0x00007fff61685eba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
19 dyld 0x00007fff61677fc0 dyld::initializeMainExecutable() + 207
20 dyld 0x00007fff6167bb04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
21 dyld 0x00007fff61677397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
22 dyld 0x00007fff6167705e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfde30 rcx: 0x00007fff5fbfde18 rdx: 0x0000000000000000
rdi: 0x00000000000119d7 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde40 rsp: 0x00007fff5fbfde18
r8: 0x0000000000000007 r9: 0x0000000000000014 r10: 0x00007fff95a46342 r11: 0x0000000000000206
r12: 0x00007fff5fbfdf70 r13: 0x000000000000001f r14: 0x00007fff8e5747c3 r15: 0x00007fff5fbfde50
rip: 0x00007fff95a44d46 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x103769fe7 +com.adobe.Photoshop (14.0.0 - 14.0.0.221) <259D87CA-0B1D-3AE7-9D5B-B771811859F1> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x103ea4000 - 0x103ed0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x103eea000 - 0x103f09fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x103f2d000 - 0x103f34fff org.twain.dsm (1.9.4 - 1.9.4) <80EC0952-6137-3CA6-813F-D753856A13CE> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103f3c000 - 0x103f4fff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103f59000 - 0x103f5efff com.apple.agl (3.2.1 - AGL-3.2.1) <82AA78D1-159F-3B27-8CA5-1C227C956AC9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103f65000 - 0x10412eff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x104171000 - 0x10470afff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104787000 - 0x104a9ffff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <4C394C04-92D7-3EE5-B0C2-4C08E14FF224> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104b08000 - 0x104e18ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30665 - 5.13.00.30665) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104e60000 - 0x104e86fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104e8e000 - 0x104ebafff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x104ede000 - 0x10500cfff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10506a000 - 0x1051aefff +com.adobe.ACE (AdobeACE 2.20.02.30665 - 2.20.02.30665) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1051c1000 - 0x1051defff +com.adobe.BIB (AdobeBIB 1.2.03.30665 - 1.2.03.30665) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1051e6000 - 0x1052d5fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1052e8000 - 0x1053a1ff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
0x1053eb000 - 0x1053efff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1053f6000 - 0x105467fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x10547a000 - 0x1054e7fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10551a000 - 0x105a72fef +comPlease see this :
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html -
Indesign & Fireworks crash on launch, Photoshop trouble
Hi.
I've subscribed to the creative cloud, master suite CS6. I've installed all applications on my MacBook Prop 15", in OS 10.8.2, repaired permissions, reinstalled Indesign and Photoshop, no luck. When I try to open any doc in Photoshop, it launches the application but stops on a dialogue: "Could not save preferences because the file is locked, you do not have necessary access permissions, or another program is using the file etc" - this is the same dialogue that comes up whenever I quit Photoshop, even when there's no file open (just the blank application). I can't change the workspace either - the pulldown simply won't work. And when I try to save any image for web (and when I try certain basic adjustments like CURVES), I get another dialogue, which says "The operation could not be completed. A write permissions error has occurred."When I launch Indesign and Fireworks, they crash immediately after the application loading icon disappears - a very long text list, beginning with:
Process: Adobe InDesign CS6 [1387]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: com.adobe.InDesign
Version: 8.0.0.370 (8000)
Code Type: X86 (Native)
Parent Process: launchd [157]
User ID: 501
Date/Time: 2012-09-20 18:09:58.888 -0700
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 7299 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 20 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 1B748346-E559-2107-204A-A0F0F3A608C4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000You might try creating a new user account with administrative rights and test to see if you get the same behavior working in that account. I've seen reports from a few other users that something happened to their user permissions after upgrading their OS to mountain lion.
These might be help
Create a new user on 10.8
http://support.apple.com/kb/PH11468
Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS
http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml
-Dave -
Signing out and back in does not fix CC apps crashing on launch problem.
I have installed Illustrator CC, Indesign CC, and Photoshop CC. All three of these crash upon launch. Sometimes they go unresponsive during the loading screen, sometimes they get past that but crash within seconds before I can even try to use it. I'm running Mac OSX 10.7.5, and I still have the CS6 versions of these programs installed. I've tried signing out of Creative Cloud and signing back in, like Adobe suggests, but it doesn't help the issue. I've also restarted the computer, but that didn't help. Any other ideas? I would really appreciate any help!
Do you receive any specific error messages when the applications crash?
Also you may want to review your installation log files to see if there are any errors during the install process. You can find information on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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Torch 9860 wont start, no flashing red light as well
the loading screen comes and hangs on about 80%, no red light flashing, it just sits on 80%, Please Help!!! I tried to update the device software with desktop loader, when the device is rebooted after installing it again sits on 80% the destop loader
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How to read a client's File system
Hi, I use a web application where in the client can upload a directory to the server. Then the server should display all the files under that directory by fetching details from the client's disk. how should this b done with java? Java file system doe
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On the "using Apps on the iPod Touch" page it says that you can report a problem with the App by opening the Apple Store, locating the App and tapping "report App." in the top right hand corner. There is nothing to tap on my iPod Touch. Anybody know
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I am having an issue with the spry tabbed panels on my website. http://www.roxbury.org. On the intial page load, all of the sub menus appear for a few seconds and then only the active one appears like it is supposed to. When creating a new page from
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Cisco WAP321 Captive Portal Redirect
Hi I have setup a Cisco WAP321 as an Internet Cafe Captive Portal. When initially switched on clients connect and are redirected to the Log on page where they can add their name and tick to say they agree with the usage policy. Works great, unfotunat