CC installed, PS upgrade fails on error DW040

Hi there,
Running OSX 10.9.2.
CC upgrades have previously worked. Purchased a new laptop about 4 months ago and on which I purchased CC subscription.
Got a CC notification that there's PS CS6 upgrade. Follow the instructions on normal app upgrade and then upgrade process fails
at about 70% with the following error:
ERROR: DW040: The product "{7F311193-9368-453B-989F-939FEBF374CC}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
Obviously, no idea what product CC's upgrade process is complaining about.
Can someone please assist on this.
Thanks very much!
Juha

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/

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    Sukrit Dhingra

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    -------------------------------------- Summary --------------------------------------
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    ありがとうございます!試してみます。
    とはいえ、同じCDを使って、別のパソコンには普通にインストールできました。
    なので、CDの問題ではないような気もします。(ひょっとしたら、そのパソコンのCDの読み込みがよくないのかもしれませんが)
    さておき、いったん、ダウンロード版で試してみます~

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    このようなインストールトラブルの解決事例がありましたのでご紹介します。
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    【エラーサマリー抜粋】
    ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
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    http://kb2.adobe.com/jp/cps/890/cpsid_89088.html?sdid=JSRPP
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    http://kb2.adobe.com/jp/cps/894/cpsid_89463.html?sdid=JSRPP

    The Error 1603 usually occurs due to insufficient privileges.
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    Hi Mylenium
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    => Do i have to deinstall the Software first (windows - software)?
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    => Is that a wrong information?
    Thanks
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    English
    Download Adobe Reader and Acrobat Cleaner Tool for Windows (ZIP, 702 KB)
    User Instructions
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    User Interface Workflow
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    Hi Mylenium
    Thanks for your fast replay, but...
    => Do i have to deinstall the Software first (windows - software)?
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    English
    Download Adobe Reader and Acrobat Cleaner Tool for Windows (ZIP, 702 KB)
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