CC Installer quits halfway through
MBP Retina 15" (10.10.2, 2.6i7, 16GB/500GB): I have downloaded the installer 4 times now. I launch the installer and it begins to churn. Progress bar gets about halfway and the installer just quits. I have restarted, run Disk Utility to repair both permissions and disk. Quit all other apps.
any suggestions?
Hi Jeff, it wasn't giving any of the error messages that prompt those instructions. Walked through it with support chat, and what worked for me was:
- delete /Library/Application Support/Adobe/AAMUpdater
- delete /Library/Application Support/Adobe/OOBE
- delete ~/Library/Application Support/Adobe/AAMUpdater
- delete ~/Library/Application Support/Adobe/OOBE
then re-run the CC installer, which worked this time.
Clearly there were other branches to the support script depending on how far the installer had gotten -- there wasn't anything to run the Cleaner on yet for me. So Jeff's page is probably a more general set of steps to walk through -- YMMV if you go deleting things...
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