CC is unable to accept the password while trying to update it(?update)

I changed my password and yet when I try to update creative cloud it will not accept the new password or the old one either.

Hi AddieFD,
Welcome to Adobe Forum,
I understand that you are unable to log in to CC Desktop App after reseting your password, I have send an email regarding it, please check & respond.
Incase the issue is not resolved, please feel free to mail. You can also contact us at http://adobe.ly/yxj0t6.
Regards,
Rajshree

Similar Messages

Unable to launch the installer while trying to install OWB 10.2.0.1

Hi All,
I am Unable to launch the Universal installer while trying to install OWB 10.2.0.1.
My System Configurations : Intel Processor
OS : Windows 2003 (64-Bit).
Please share if you have faced any such issues earlier.
Thanks,
Shanthi
Edited by: 880067 on Aug 18, 2011 1:09 AM

It Throws me an error msg as follows
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x7D621157
Function=RtlUnicodeToMultiByteSize+0x4A0
Library=C:\windows\system32\ntdll.dll
Current Java thread:
at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.GetAllOracleHomes(Native Method)
at oracle.sysman.oii.oiip.oiipg.OiipgOracleHomes.getOsdOracleHomeInfo(OiipgOracleHomes.java:291)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.add33Comps(OiifpContentsTabPanel.java:1020)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.fillInventoryTree(OiifpContentsTabPanel.java:702)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.refreshTree(OiifpContentsTabPanel.java:1508)
at oracle.sysman.oii.oiif.oiifp.OiifpContentsTabPanel.prepareInvTree(OiifpContentsTabPanel.java:2253)
at oracle.sysman.oii.oiif.oiifd.OiifdInventoryDialog.doModal(OiifdInventoryDialog.java:457)
at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog.onViewPrivate(OiifwWizDialog.java:863)
at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog.access$000(OiifwWizDialog.java:330)
at oracle.sysman.oii.oiif.oiifw.OiifwWizDialog$PrepareInventoryTree.run(OiifwWizDialog.java:1778)
at java.lang.Thread.run(Unknown Source)
Tried applying various JDK versions but still the problem persists.
Edited by: 880067 on Aug 18, 2011 10:55 PM

TS1398 I have been having network problems on my Ipad and I reset all network settings as advised in the article about problems connecting to networks. Now my Ipad will not allow me to sign onto any network....it will not accept the passwords for any net

My ipad has been a little glitchy for the last couple of weeks....not able to load pages because of DNS lookup failure and really slow loading...some of which has to do with the DSL service I have, but I followed the directions on one of the Apple wi-fi issues pages to reset network all connections..which I did, and now the Ipad cannot connect to WiFi because it will not accept (or cannot resolve..or??) password. I am sure I am typing the password correctly and have tried it on several routers..and it cannot cannect to any router properly even with the correct password. My laptop is connected just fine and it accepts the password and I have confirmed the password with the ISP and tried other routers.
So the question is what should I do if I am entering the right password and the Ipad can't sign itself on to the Wifi network?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have changed the Apple ID in the main ID settings but my iPhone does not recognise this. I have added this to the main account but it does not accept the password.

I changed from iPhone 4s to iphone 5s. While doing the set up, I also renamed my Apple ID. However, allowed the old Id to be an alternate. However, now my iphone refuses to accept the password - neither the new one or the old one. What do I do?

Hello, pryiyer.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to our Apple ID Account Security team to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

My iPod touch 5gen sees the wifi but does not accept the password

My iPod touch does not accept the password for my home wifi but can connect to other wifi like Best Buy's.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?

FaceTime won't accept the password which I wrote down some time ago and doesn't provide a "forgot your password" option. And when I try to create a new account it tells me that my email is already registered. What can I do to revise my password?

Hello Sheila,
Thank you for the details of the issue you are experiencing with FaceTime. It sounds like your Apple ID password is not being recognized.
You can reset your password using the steps in the following article:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
You can contact the Account Security team if you are unable to reset your password using those steps:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have forgotten icloud account password linked to my ipad. I am unable to reset the password as well as delete this account from my ipad, and use a new one.

I have forgotten icloud account password linked to my ipad. I am unable to reset the password as well as delete this account from my ipad, and use a new one.

None of us here, nor Apple, can help you.

I just got a new ipad air, and it's tell me to connect to a network...I've chosen my network at home...it's asking for a password, and I've put the password in, but there isn't a button that allows me to hit enter and accept the password.

I just got a new ipad air...it's telling me to connect to a network...I've chosen my home network, which requires a password...I put the password in, but there is no button to press to accept the password. Can someone help me get past this roadblock?

You need 8 characters or more to connect.

My iPod touch is disabled and I am unable to remember the password

My iPod touch has got disabled and I am unable to remember the password.
Can someone help ?

Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
See Here http://support.apple.com/kb/HT1808

HT3376 My Bt Yahoo email account doesn't accept my password when my Mac gives it but if I access my BT yahoo via Safari it accepts the password

my BT yahoo email account doesn't accept my password when my Mac tries to access it using mac mail but when I access My BT Yahoo via Safari it accepts the password.

When it doesn't accept the password from Mail , it can be things other than the password actually.
It could be their Server, which is contacted differently than through WebMail, it just means the Server listening on this port, (or not listening), is not finding your username & password.
http://usertools.plus.net/exchanges/mso.php
http://downrightnow.com/yahoomail

I have tried to intall firebox 8 several but windows vista is causing problem with password.I am administrator but it does accept the password when I try to install it i have changed the password but the problem remains.Please help

I am using firefox from several years but recently the vista business op sytem does allow me to proceed.It comes with user or password is not right.I have changed the password and still the same problem.I have downloaded latest version 2 times,tried to insstall it but OPs does not accept the password.I am the administrator and the same password is used to intall it but without any luck

You can not setup a new iCloud account using a PC. You must use an Apple device (Mac or iPhone/iPad) to create the account, then sign into it using your PC.

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
Be sure to open Keychain Access and repair the keychain:
Assuming that you are using a recent build of OS X, go to /Applications/Utilities and launch the app called Keychain Access. Go to the Window pulldown menu and select "Keychain First Aid". Enter your password, set the radio button to "Repair", and click "Start".

HT204070 my new Ipod touch 5 won't accept the password to my wifi. I've been trying for an hour. retyping, checking the password on the router and retyping again. can someone help?

the new Ipod touch 5 will not accept the password that is on the router for my wifi. what do I do? there don't seem to be any options and I cannot connect to our Wifi in our home

I agree with the Thomas, in that I think you have mucked up your settings in the AOL account. Your username should be something like - [email protected] Your password is whatever you use as the password.
You could try deleting the account and start over again. Here is a link to a "how to set up AOL email " on the iPad. It is 4 or 5 step process and just make sure that you are entering the correct information in the correct fields in the set up. Among my 4 email accounts on my iPad, I have 2 AOL accounts. I have no problems at all and it was really very easy to set up. There is no reason why AOL email should not work on your iPad.
To repeat and emphasize - Just make sure that you are entering the correct information in the appropriate fields as I think that's where you are making your mistakes.
If I had my choice, I would probably chuck the AOL accounts as well, but I have all the spam filters set as high as I can on the server, and it has cut down tremendously on the spam. Unfortunately - we set up AOL accounts at my workplace years ago and I really hesitate to change them now, so I continue on with these, but like I said, they work fine and they were very easy to set up.
http://convert-dvd-ipad.com/dvdipad/set-aol-email-account-ipad-manually/

I cloud will not accept my apple id and password. I have changed the password twice trying to make it work. What to do now?

I cloud will not accept my apple id and password on my laptop. I have changed the password twice trying to make it work. What to do now?

IF your imessage is saying waiting for activation then do this:
backup your phone to itunes or icloud.
then on your phone go to settings - general - reset - erase all contents and settings - this will wipe your phone clean.
once the process is done, you can restore from the backup you made, then you should be able to activate your imessage.

BT Broadband wont accept the password

Hi all, I've just taken delivery of my new BBHH3 router.
I put in the BT disc supplied but, for some reason, t will not accept the password printed on the back of the hub.
I have restarted and retried on countless occasions but still no luck.
It connects to the hub fine via ethernet and the BT Vision box is working fine
I can connect to BT Wifi fine.
This is a Lenovo C325 all in one desktop PC with built in wifi...
Thanks in advance.

Stick the disk back in the box. You don't need it.
Be very careful when typing the password. It will be case-sensitive, and watch out for digits that look like letters (and vice-versa).
Edit: are you entering the correct password? There's one to get into the Home Hub's settings (which you can do via wired ethernet), and one to connect via WiFi. If you can find the former, you can log on to the box to check the latter.

CC is unable to accept the password while trying to update it(?update)

Similar Messages

Maybe you are looking for