Cc keeps asking for new credit card number despite membership cancelled

I have tried different things to address the fact that CC is constantly sending message about my unprocessed payment (I have changed my credit card number) but I have cancelled my membership and they should not be concern with unprocessed payment. Could I talk to a real person? The steps indicated in the website is like a vicious circle bringing me back to this forum, no option for calling or chat. I have spent lots of time trying to cancel now this. Please help.

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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I'm trying to download "4 pics 1 word" and it keeps asking for my credit card number. The app is free.

I'm trying to download a free app. "4 pics 1 word" and it won't let me without my credit card. The app is posted as free. Any help appreiciated.

This might help explain
http://support.apple.com/kb/HT2534

I have redeemed my itunes money and want to buy music -yet it keeps asking for a credit card. Won't take money from my account.

I have money in my account -yet when I try to buy music it keeps asking for a credit card. I saw that someone else had the same problem -yet no answer.

Yes, it's a bind isn't it. I'm also new, just trying to help my young son download free games, but the amount of personal data that has to be divulged for such a simple task was quite a surprise and somewhat overwhelming.
All to help him with his much wanted iPod which he got for Christmas. Thanks mum!

OS X Mavericks is offered as a free download, why is apple asking for a credit card number?

Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?

Yes. This is what it says.
Resolution
You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
If you have an unpaid balance or payment due
You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
If you’re using the iTunes Store or App Store for the first time
If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
If you changed your country or region
When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything. She doesn't have a gift card. She's just a person without a credit card. She did have one, and now she doesn't.

HT201303 I have money in account but it keeps asking for a credit card!! What do I do?

Help

what is CC? I DONT get a error it goes to billing and it asks for my credit card.I dont have one anymore. BUT I Do have 24 bucks in my account from a gift card. When I try to buy a song it keeps asking for a credit card.......Why wont it just say OK now u have only 22.71 in on account..

App store keeps asking for my credit card info for free apps!??

Every time I go to get a free app, I keep getting asked for my credit card info to be updated. If it's free, why is my credit card info needed!?? I don't want to get charged, so I cancel out of the credit card request, it's not worth trying to get unwanted charges taken off. I would write to Apple but for some strange reason they refuse to use email for help. So, guess I will just try here.
Thanks,
Jim

Hello All,
Even I do faced same issue on my iphone 5 recently, because I had updated my credit card details while purchasing 'whats app'. Later on if I try do down load free apps, it started asking me verify payment info..I got frustrated and tried to remove apple id and create the same id and reset networksettings, but issue not resolved.!!
Possible scenarios of it occures:
1. While creating your apple id you might have given credit card info an dlater that got modified/expired
2. Once you buy anything by using credit card that info will be updated to your apple id, so it asks every time
Resolution:
Just remove your credit card details from payment information
setting > icloud > account > payment information -- remove ur credit card info , done done
Then try to download free app, it will only asks for apple password, It will not ask for 'payment verification'
Thank you
Krish

HT5621 I created and apple id but want it to be a free apple id and it is asking for a credit card number. What should I do?

I am trying to create a free Apple ID for my sister that has a learning disability. I created the account but it is asking for a credit card for which she does not have. What should I do?

Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

HT201209 I have an Apple ID balance but it keeps asking for a credit card.

I have an iTunes gift card balance but it keeps asking for a credit card

Unless you set up a special iTunes account that is only good for free apps, you need a valid payment method. To get that special iTunes account see:
Create an iTunes App Store account without a credit card

HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid". it obviously isn't. how can I fix this issue?

I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank you

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

It ask for a credit card number in order to use itunes?

signing into my itunes account it ask to review account and also makes me put in a credit card number... no option to put NONE...will not let me browse store unless i add credit card number... please hlep..connacted apple care and they said i shouldnt im waiting for a response from support...

Yes. With a standard account you need a valid payment method even for free apps and updates. You can create a new free apps-only iTunes account that is good for free app. You will still need a valid payment method to update any apps purchased with the other account.
See:
Create an iTunes App Store account without a credit card

HT201303 Unable to redeem my balance keeps asking for my credit card information

Help! I have a balance in my I-tunes account, but when I try to redeem it to purchase a song it asks for my credit account information. How do I redeem my balance?

I was given a $50 gift card. I redeemed it and now I went to the iTunes store to add my songs. What button do I enter to have the song downloaded to my iPod? When I hit the price-it goes to my cc screen. I do not want to put this on my cc-but use my credit balance? Thanks for your help....

I just made a itunes account and its asking for a credit card number but i do not have a credit card what do i do?

i cant down load apps untile i put in a credit card number but i do not have one is there any way i can get around that

Create a NEW account/ID using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

HT201209 I have a credit balance of 15.00 but the screen has no option to use credits and keeps asking for a credit card to be used

How do I use the credit balance? It still asks for a credit card

Are you sure it is not simply asking you to verify credit card info?
This is how itunes verifies your account

I update my gadgets to IOs 5 but unfornately when it comes to an option that i need to make a new apple id it always ask for a credit card number if you says that ders an option if you dont want to hav a credit card ders none only visamaster and imac?

help me

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

HT201303 I want to install a free app but it keeps asking for my credit card details

I want to install a free app but it is asking for credit card details. I don't understand. Can someone please help thanks

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

Cc keeps asking for new credit card number despite membership cancelled

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