CC keeps showing up a trial version

Hi all.
i am a cc subsriber and have download the new updates for lightroom cc but everytime i open up either photoshop or lightroom i am getting a countdown of a trial version.
i have tried logging out and back in
giving more information e.g. address telephone number
resetting to english international language
none of these has been successful
please help as I'm running out of days, will i lose the apps once the trial expires or will they revert to the norm

close you cc desktop app.
rename the files in your slcache and slstore folders
(Configuration error | CC, CS)
open your cc desktop app and sign out and then back in, Sign in, Sign out | Creative Cloud desktop app
open lr.
if that fails, uninstall your lightroom.
using the cc desktop app to install lightroom.
if that fails, contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

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