CC kept asking for a serial number 'till the end of trial, and died.

CC kept asking for a serial number 'till the end of trial, and died.
It's already payed for and yet we don't acceess.
What should we do?
Thanks for helping.

What version of the CC Manager app are you running on the computer that has CC installed?
To be licensed you need to be logged into the CC Manager app on the computer you’re running PS-CC on and that login needs to be the one associated with the paid subscription.
Are you able to see that a subscription is active if you login to http://creative.adobe.com/ and check you’re My Account details using the little arrow next to the “head” icon at the upper-right?

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>enter my CC serial number
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http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

CC kept asking for a serial number 'till the end of trial, and died.

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