CC Lightroom 5.? will not install

I have checked the install logs and i do not know what to do.
Error 1402, 1603,
Exit code 7

Start here:
Errors "Exit Code: 6," "Exit Code: 7"
For anything more we would need at least some system information, which you have failed to provide.
Mylenium

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Lightroom CC will not install!

I am using the Creative Cloud Packager to build individual Adobe packages for installation through SCCM on Dell PC's. I have successfully built and deployed quite a few packages including Photoshop, InDesign, Fireworks, and Bridge, but for some reason the Lightroom package will not install.
We have an enterprise license and I am using the same procedure I used for all of the other packages. The Lightroom installation media downloads and the package is successfully built but running the .exe or the .msi is not successful. When the installer is executed, it brings up the normal dialogue boxes and appears to be working. However, after a few minutes the box goes away with no error message and nothing is installed.
The most frustrating part is the lack of log files, I found the page pointing to the Common Files folder but there is no Adobe folder in there. I have tried installing and running the CC Packager on two different machines with the same result. I also tried installing Photoshop CC first to see if maybe it was a prerequisite for Lightroom but the result was the same. Any advice?

Hi Stephen,
Adobe Lightroom goes to exception folder once a package is created. You would need to install Adobe lightroom under exception folder using ExceptionDeployer.exe (WIN).
For more info, please visit : https://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html
Thanks,
Ashish

Lightroom trial will not install

Lightroom trial will not install , javascript error? Mac OSX10.8.5

Scrappy1 what do you mean exactly by doing a scan?
Under Windows 7 you will want to use the Programs and Features Control Panel to remove your installation. I would recommend verifying that Photoshop Lightroom is removed from the list of installed applications.

LightRoom 2 will not install on my new Mac OSX 10.8.2

I just bought a new Mac OSX 10.8.2 and trying to install my Lightroom 2 - It keeps saying installation failed...... What Can I do to help this install work?

Correct. AFAIK Lightroom 2 is not compatible with Mac OS 10.8.x. You should upgrade your LR.

Lightroom cc will not install because of vcredist

I'm trying to install LR CC, but the installation fails. The reason is that vcredist_x86.exe and vcredist_x64.exe won't install. I followed Adobe's suggestion of downloading these executables from Microsoft, but the installation from those failed. I checked Control Panel, and they are both installed. So, I unpacked one of the executables and tried to install from the msi program. That told me what is going on: Adobe's version is older than the one already on my computer (Adobe has packaged the 2010 versions), and current versions of windows won't allow overwriting the newer with the older.
I clearly have the functions, as LR 5.7 runs just fine.
It's impossible to get through to Adobe now; the phone support is out, and the chat line just keeps telling me that they are busy.
Does anyone know a way to solve this?
Thanks very much.

In case anyone else has this problem: Adobe support answered the question. All I had to do was uninstall the old versions of the two distributables via control panel and reboot. LR CC came right up after that.

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please.

What seems to be working for many users (myself included) is to sign out of CC and then sign back in. After signing back in, LR will run.
John

The new ACR 5.5 update will not install in Elements 7.0

Hello All:
This situation is now becoming ridiculous (well, for me that is). I just tried to install the new ACR 5.5 update and it is "unable to install" into Elements 7.0. I downloaded the update several times, unzipped the install file, but when trying to install, it just gives me a message that it is unable to install and to hit the "quit" button.
I have a Vista 64 Bit system with 12 Gigs of RAM. I've installed Elements 7.0 and Lightroom 2.5 on my system - all with no problems. For some reason, I could never get Photoshop CS-4 to install at all and I've been through the mill trying to install Photoshop - but nothing worked and had to eventually give up. Trying to get Adobe support for CS installation on my 64 Bit system has been ridiculous in this regard as each and every time I called, I was connected with some techrep located in India who all they did was "parrot" back what I told them - how frustrating. But as I mentioned, Elements 7.0 and Lightroom installed just fine.
The previous ACR 5.4 installed just fine into Elements, but now...ACR 5.5 will not install. It tells me that I do NOT have CS-4 installed so it cannot install. What's up with that? Has Adobe stopped supporting the latest ACR upgrades for Elements? What gives?
Does anybody just have just the newest ACR 5.5 plug-in by itself that they can send me so I can just put it in my plug-ins folder (or a place where I can download it)? Adobe used to just have the plug-in that you could unzip and copy and paste and put it into your plug-in folders - but not anymore. Now they make it an 82 Meg install program and thus some of my problems.
Can anybody help here? Why does the install program look for CS-4, yet overlook Elements 7.0 completely. Helpppppppppp.
Ben

Hi Benherrmann,
Sorry to listen that you havent been able to install the Camera Raw 5.5 plugin.
But as far as my knowledge goes for PSE, PSE never lists Camera Raw plugin for updates in the Updater Preferences dialog i.e., if you will launch Help->Check for updates, a updater window will open. If you will check the preferences of that updater dialog, it will tell you that it never checks for updates for Camera Raw plugin unlike what happens in Mac. In Mac Camera Raw updates does get installs just by installing PSE(v6 of course as there is no PSE7 for Mac. Hopefully there will be a v8 for Mac by the end of october as seen in the last release).
Dont know exact reason why Adobe had configured it in that way? why there is some difference between Win and Mac.
So it prompts me that somehow you need to install Ps CS4 on the machine to get the patch installation through updater. Although this is not Ps forum, would you mind telling what error/issues are you facing while installing Ps CS4?
Regards,
Ankush

Bridge CS3 will not install

My Bridge CS3 will not install on my new Intel duo core iMac. It worked on my earlier iMac, but when PhotoshopCS3 was moved and installed on the new one, Bridge was nowhere to be seen. I have repaired permisisons, reinstalled PS CS3, and looked for Internet advice.
I would really like to continue to have the Bridge in the CS3.
Am I going to have to rely on my new Lightroom Developer for its Camera RAW functions and for renaming my files? I liked the Bridge RAW converter very much. The old Bridge is still on my machine, but its renaming functions don't suit me at all, and for some reason it is refusing to open my non-RAW files.

I still advocate Repairing Permissions (with Apple's Disk Utility) before AND after any system update or upgrade, as well as before AND after installing any software that requires an installer that asks for your password.
I have seen software installations go sour because the installer did not find everything as and where it should be. I have also seen software installations go bad because the installer did not clean up after itself properly and did not leave everything as and where it should be. This is just my own personal opinion and practice based on my own observations.
Others may disagree and that's OK. I can only base my routines and my advice to others on my own experience and conclusion. I don't pretend to know why others believe otherwise. Note that this suggestion begins with "I still advocate…", not "Apple recommends…".
Repairing Permissions after the fact (i. e. not immediately before and after an install) may NOT help. Try it anyway, though.
==== Additionally, if your machine does not run 24/7 so that it runs the daily, weekly and monthly Cron Scripts in the middle of the night as intended by Apple, run Cocktail (shareware) as well.
Cron Scripts are maintenance routines designed by Apple to run on a daily, weekly and monthly basis in the middle of the night. If you don't run them, you WILL run into trouble, sooner rather than later.
Here's an excerpt from the Apple tech doc http://docs.info.apple.com/article.html?artnum=107388 Mac OS X performs background maintenance tasks at certain times if the computer is not in sleep mode. If your computer is shut down or in sleep at the designated times, the maintenance does not occur. In that case, you may want or need to run these manually.
Mac OS X periodically runs background tasks that, in part, remove system files that are no longer needed. This includes purging older information from log files or deleting certain temporary items. These tasks do not run if the computer is shut down or in sleep mode. If the tasks do not run, it is possible that certain log files (such as system.log) may become very large. Also, from:
http://docs.info.apple.com/article.html?artnum=106978
The disk activity generated by find is a normal part of file system maintenance, used for tasks such as removing invisible temporary files that are used by the system. It is scheduled to occur early in the morning at 03:15 everyday, 04:30 on Saturdays, and 05:30 on the first day of each month.
NOTE: There have been comments to the effect that Apple "fixed" this in 10.4.2 and later versions of the OS, but I have not been able to verify this to my satisfaction. The reference in the 10.4.2 release notes are far from explicit on this subject. Other, more reliable reports indicate that this seems to have been fixed in the current version of Leopard.
In any event, Repairing Permissions and/or running the Cron Scripts cannot hurt.
If you have DiskWarrior, run it regularly too. It can't hurt either, and it often improves stability and performance.

Will not install from inside App Manager

Got past the A12E5 error, now with the Adobe Application Manager installed it will not download the any software for install.
Is there a place to download them alternativly and use the App Manager to approve/activate and install?
I believe the error code is (-60)

Manish, thanks for your help.
Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing. -John Spade

Digital camera solution disk will not install on MS Vista

Initial installation on gift machine with MS Vista was fine. Months after a reinstall the Digital camera solution disk 28.2 for Canon A340 will not install on mchine, but installed fine on a Win 7 machine. The installation goes up until it starts installing then an error message (no code) just states it cannot install.

"I will try to make a disk on his."
I doubt this will work either. MS has diffintely screwed uo Win 8 especially if you don't want a MS account.
Do you know how to use Computer Management? This is going to be purposely vague because if you don't you really shouldn't do this.
Go into Computer Management, right click on Administator and click General.
Uncheck the Account is disabled box. It is also a good idea to set a password for the Administrator account since it has total unrestricted access to the system. Now you can log off your current account and you’ll see the Administrator account show up in the list of users.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

Lightroom 5 will not publish a new gallery to SmugMug.

Lightroom 5 will not publish a new gallery to SmugMug. It will allow me to add new pictures to an existing gallery, but I get the message "Failed to create an album on SmugMug. Please try again or contact support." I have never previously had a problem like this, Lightroom has always worked seemlessly with SmugMug. The latest version of the SmugMug plug in is installed. Any help would be appreciated as I do have some galleries to put up and this is killing my workflow. Thank you.

You need to check in Finder using get info (command-I). Make sure that the destination that you have set in Lightroom has write permissions for you. Also double check that the destination is really in the right place and not trying to write into a root folder on your main hard drive or some such.

Lightroom Mobile will not open on the iPad 4.

Lightroom Mobile will not open on the iPad 4. Tried everything. Have deleted and redownloaded the app 4x, restarted, updated iPad software. Nothing works. Enter name and password and the wheel just spins.

Remove the app from your iPad.
Power off your iPad
Power on your iPad
Make sure you have all iOS 7 updates installed
Reinstall the app from the App Store.

LR 6 Win update will not install

My install fails with an error code 6
it shows two problems neither fatal but still will not install
1 It wants Visual C++ 2012 and Microsoft says it may cause other programs to fail. Currently I run Visual C++ 2010.
2 vcredist_64.exe failed with exit code 2147942750
Microsoft says to talk to Adobe.

LR 6 installs 3 versions of Visual C++ but not the one that cause the problem. Each time I run install it go to completion almost seems to die at 99% completion. So I decided to check what if anything was installed. I found the directory.
For the first time it is not listed as Lightroom X.0 as all previous version have but simple at Lightroom. After looking at the files and finding "Setup" and the "Lightroom.exe" I decided to see if it would load. sure enough it loaded and runs fine.
I tested it on an unimportant catalog first and everything seems fine so now I am running it with my current catalog. I have added a shortcut to my desktop so am good to go.
I was able to talk to an Adobe tech, Rakesh Sarawat, but he was unhelpful and hung up when he got stuck. Thanks for your ideas and information. It nice to have someone to talk with.

Dreamweaver will not install

I have tried installing from the AAM which stalls at 24% and from a direct download which stalls at 25% while installing adobe help. I have already installed photoshop and lightroom without problems. I have updated the AAM with still no improvement

Hi jsteinmann,
Thanks for getting back to me. I have tried this 5 times
now:(
I don't understand what the issue could be. I am going to try
one more time, and if it will not install, then I think that I will
just have to bring my mac laptop to school so I can use
dreamweaver. I think that adobe would want people to be able to
install there software, otherwise why could they sell it? The last
one even asked me to install the disk, but since I am downloading
off the Net there is no disk, yikes!
This is bizarre!
Thanks for your help,
John

Drivers will not install from original disk

Ok, so i have a early 2008 MBP, which i just installed Boot Camp on. After a tedious install of windows, I got it to work, now to have the drivers get messed up. What happens is it will start installing the Drivers and then usually (it stops at different times) will get to the audio drivers before it just spins the disk for about a second then stops, then spins it again, and repeats this process infinitely or until I turn off the computer. The disk will not eject, and boot camp install will not end. Can you help me get past this, because I really would love to finish the install! As i said the farthest it has ever gotten is the Audio drivers which is where it usually stops but sometimes it will stop earlier than that, but Audio is the most problematic because it has never been able to go past that.

Manish, thanks for your help.
Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing. -John Spade

I am trying to use an education program that needs Java applets to install and use and it will not use Safari. When I download IE from the web it will not install. How can I get a browser that will work on my MacAir for travel use of this program?

I am trying to use and education program that needs Java applets and it will not run on Safari. IE will not install from the web. How do I get a browser that will work to install so I can use this program when I travel.

Try using FireFox. IE will only run on a Mac if you run Windows on the Mac.
Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
Install the Apple Boot Camp software. Purchase Windows 7 or Windows 8. Follow instructions in the Boot Camp documentation on installation of Boot Camp, creating Driver CD, and installing Windows. Boot Camp enables you to boot the computer into OS X or Windows.
Parallels Desktop for Mac and Windows XP, Vista Business, Vista Ultimate, or Windows 7. Parallels is software virtualization that enables running Windows concurrently with OS X.
VM Fusion and Windows XP, Vista Business, Vista Ultimate, or Windows 7. VM Fusion is software virtualization that enables running Windows concurrently with OS X.
CrossOver which enables running many Windows applications without having to install Windows. The Windows applications can run concurrently with OS X.
VirtualBox is a new Open Source freeware virtual machine such as VM Fusion and Parallels that was developed by Solaris. It is not as fully developed for the Mac as Parallels and VM Fusion.
Note that Parallels and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system. See MacTech.com's Virtualization Benchmarking for comparisons of Boot Camp, Parallels, and VM Fusion. A more recent comparison of Parallels, VM Fusion, and Virtual Box is found at Virtualization Benchmarks- Parallels 10 vs. Fusion 7 vs. VirtualBox. Boot Camp is only available with Leopard and later. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows.
You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive.

CC Lightroom 5.? will not install

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