CC Manager & Installation Errors

I just bought CC full suite, barely managed to download Photoshop off the CC Manager. It took like an hour to download. Really slow - slower than dial up speeds. I've disabled firewalls, anti-virus software, etc. No dice. Now when I try to download any other programs, mostly Acrobat XI and Lightroom, they get to around 42-87% and then give me an installation error.
I used to be able to click on "More Information" for the installation errors, but now it won't load that either. It just pops up a window that says: "Installation failed. Errors occurred during installation.(7)."
I have a less-than-year old Vaio Ultrabook. My internet connection is great for everything else. Super frustrating. I hope I don't have to do some weird technical work to get around this. I'd think in this day and age it'd be a simple download and simple access to the apps.

Moookers I would recommend reviewing the installation logs to determine why the installations are failing. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

Similar Messages

Operations Manager Installation Error - Return Value 3

Hello, I am having issues installing Operations Manager Reporting 2007 R2. The installation hangs with no status update a little more then midway through. I am receiving the following exception below. I am trying to install this on a named reporting instance.
013-12-16T16:00:00.0547063-08:00 Debug:
*** Trace Started ***
2013-12-16T16:00:00.0859563-08:00 Debug:
ConfigureOverridesForDWRules: Root Management Server is: CORP32-VS
2013-12-16T16:30:01.7422063-08:00 Error:
ConfigureOverridesForDWRules error: System.TimeoutException : The requested operation timed out.
Exception thrown by custom action:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Microsoft.WindowsInstaller.InvalidHandleException: The handle is invalid.
at Microsoft.WindowsInstaller.SessionProperties.set_Item(String name, String value)
at Microsoft.Reporting.Setup.ReportingManagedCAs.ConfigureOverridesForDWRules(Session session)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture)
at Microsoft.WindowsInstaller.CustomActionProxy.InvokeCustomAction(Int32 sessionHandle, String entryPoint)
CustomAction _ConfigureOverridesForDWRules.9B663534_CD9B_41CC_9D93_4E84D3C5E165 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (1C:FC) [16:30:01:804]: NOTE: custom action _ConfigureOverridesForDWRules.9B663534_CD9B_41CC_9D93_4E84D3C5E165 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 16:30:01: InstallFinalize. Return value 3.
MSI (s) (1C:80) [16:30:01:804]: User policy value 'DisableRollback' is 0
MSI (s) (1C:80) [16:30:01:804]: Machine policy value 'DisableRollback' is 0
MSI (s) (1C:80) [16:30:01:882]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1133543036,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (1C:80) [16:30:01:882]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (1C:80) [16:30:01:882]: Executing op: DialogInfo(Type=1,Argument=System Center Operations Manager 2007 R2 Reporting Server)
MSI (s) (1C:80) [16:30:01:882]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 16:30:01: Rollback. Rolling back action:

Niki,
I verified the data warehouse SQL server authentication account is indeed blank. I just tried running the installation again and received the following errors in the SQL log.
12/18/2013 07:43:28,spid177,Unknown,Error 777970008<c/> severity 16<c/> state 1 was raised<c/> but no message with that error number was found in sys.messages. If error is larger than 50000<c/> make sure the user-defined message is
added using sp_addmessage.
12/18/2013 07:43:28,spid177,Unknown,Error: 18054<c/> Severity: 16<c/> State: 1.
12/18/2013 07:43:28,spid88,Unknown,Error 777970008<c/> severity 16<c/> state 1 was raised<c/> but no message with that error number was found in sys.messages. If error is larger than 50000<c/> make sure the user-defined message is added
using sp_addmessage.
12/18/2013 07:43:28,spid88,Unknown,Error: 18054<c/> Severity: 16<c/> State: 1.
12/18/2013 07:43:28,spid173,Unknown,Error 777970008<c/> severity 16<c/> state 1 was raised<c/> but no message with that error number was found in sys.messages. If error is larger than 50000<c/> make sure the user-defined message is added
using sp_addmessage.
12/18/2013 07:43:28,spid173,Unknown,Error: 18054<c/> Severity: 16<c/> State: 1.
12/18/2013 07:43:18,spid173,Unknown,Error 777970008<c/> severity 16<c/> state 1 was raised<c/> but no message with that error number was found in sys.messages. If error is larger than 50000<c/> make sure the user-defined message is added
using sp_addmessage.
12/18/2013 07:43:18,spid173,Unknown,Error: 18054<c/> Severity: 16<c/> State: 1.
12/18/2013 07:43:15,spid13s,Unknown,AppDomain 9702 (OperationsManager.dbo[ddl].9701) unloaded.
12/18/2013 07:43:14,spid21s,Unknown,AppDomain 9701 (OperationsManager.dbo[ddl].9700) unloaded.
Also, please see error in the MOMReporting log below:
2013-12-18T07:41:54.8239565-08:00 Debug: ConfigureOverridesForDWRules: Root Management Server is: COR32
2013-12-18T08:11:56.1874277-08:00 Error: ConfigureOverridesForDWRules error: System.TimeoutException : The requested operation timed out.
Exception thrown by custom action:
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> Microsoft.WindowsInstaller.InvalidHandleException: The handle is invalid.
   at Microsoft.WindowsInstaller.SessionProperties.set_Item(String name, String value)
   at Microsoft.Reporting.Setup.ReportingManagedCAs.ConfigureOverridesForDWRules(Session session)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture, Boolean skipVisibilityChecks)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture)
   at Microsoft.WindowsInstaller.CustomActionProxy.InvokeCustomAction(Int32 sessionHandle, String entryPoint)
CustomAction _ConfigureOverridesForDWRules.9B663534_CD9B_41CC_9D93_4E84D3C5E165 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (38:4C) [08:11:56:281]: NOTE: custom action _ConfigureOverridesForDWRules.9B663534_CD9B_41CC_9D93_4E84D3C5E165 unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that handle.
Action ended 8:11:56: InstallFinalize. Return value 3.
MSI (s) (38:6C) [08:11:56:359]: User policy value 'DisableRollback' is 0
MSI (s) (38:6C) [08:11:56:359]: Machine policy value 'DisableRollback' is 0
MSI (s) (38:6C) [08:11:56:624]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1133657144,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)

Solution Manager Installation Error "SAP SOLUTION MANAGER 7.0 EHP 1"

I am new to SAP and currently trying to install SOLMAN 7.0 EHP 1 on Windows Server 2008 R2. I have read the documentation also. For JDK I have used "j2sdkfb-1_4_2_24-rev-b06-windows-amd64.exe" which looks to be working fine.
The installation process runs fine until it hits "Start Instance" the message on the bottom says "Starting instance xxx/DVEBMGSOO" (where xxx is my sid) and then its times out after 10 minute. After timing out I get the following error on the window.
An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step: ABAP processes of instance ORC/DVEBMGS00 ABAP: UNKNOWN did not start after 10:00 minutes. Giving up.). You can now:
Choose Retry to repeat the current step.
Choose Log Files to get more information about the error.
Stop the option and continue with it later.
Log files are written to C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS.
Though the installation steps are not fully completed but I do see SAP management Console and when I open it I see two process running "msg_server.exe" & "igswd.exe" The process dispwork.EXE starts in the beginning and then stops and stays stopped. I tried restarting all the process again but only tow of them starts and the process "dispwork.EXE" starts but then stops again. I also did a NEW installation considering a file could have been corrupted or something else but the installation process stops and the same place. I am sure ppl have installed SOLMAN on windows 2008 R2 and this error seems common to me. Please assist. Any tips would be nice.
Edited by: amirsd on Aug 3, 2011 5:53 PM

Hi,
Please check the below
1) ip/host entries should be in /etc/hosts
2) patch the latest kernel for 2008 R2
and re run installation
Regards,
Ram

Satellite P30-128: Power Management installation error code: 0x7E

Hello, I formatted my notebook yesterday, and I couldn't install Power Management software correctly. When installation is complete, i get "Irrecoverable error. Program will be closed. Code: 0x7E"
Can anyone help me please?

Hi Simone
In this forum you will find many topics about this power saver error. Try to use the advanced search.
Generally this error occurs it the user doesn't use the Toshiba recovery CD but only the original Microsoft OS.
But According to other topics there is no explicit solution.
It's very important that you will install the Toshiba drivers in the right order.
Check the installation instruction on the Toshiba driver page.

Campus Manager Installation Error

Hi Everyone,
I have issues with my campus manager and it seems that some files has been corrupted, so I uninstall campus manager and re-install it. However, during the installation of campus manager 5.2 I am getting these error message (please see attachment). I already stop daemon manager and other services but I am still getting the same problem. Do you have any suggestion on how to resolve this problem.
Thanks.

if you have let the installation pause in this state, do the following:
open the Task Manager from windows and go to the "Process" tab;
look for any sm_xxxx process (e.g. sm_server.exe, sm_authority) right-click on the process and kill it;
then go back to the installation screen and click on retry; the installation should proceed;

Identity Management Installation Error

I have installed the following components on a Windows 2003 Server:
RCU: ofm_rcu_win_11.1.1.2.0_disk1_1of1.zip (ran and installed ODS and OIF schemas)
WLS: oepe111130_wls1032_win32.exe
IDM: ofm_idm_win_11.1.1.2.0_32_disk1_1of1.zip
The initial IDM setup completes, including the post install scripts and patches. The Bootstrap Domain Configuration also completes successfully. However, during the “Configure Oracle Identity Management Components” phase, in the configuration stage, the second step (“Start Oracle Internet Directory”) fails with the following error:
2010-01-04T10:10:06.469-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 Start of create component
2010-01-04T10:10:06.485-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 Action for the oid1 is START
2010-01-04T10:10:06.485-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 Trying to start the component oid1
2010-01-04T10:10:06.734-05:00 as WARNING oracle.as.config tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 Failed to start component oid1
oracle.as.config.ProvisionException: HTTP status code = 400 : No processes or applications match the specified configuration.
     at oracle.as.config.impl.OracleASComponentBaseImpl.manageProcess(OracleASComponentBaseImpl.java:942)
     at oracle.as.config.impl.OracleASComponentBaseImpl.start(OracleASComponentBaseImpl.java:1061)
     at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:153)
     at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:73)
     at oracle.as.provisioning.fmwadmin.ASInstanceProv._createComponent(ASInstanceProv.java:401)
     at oracle.as.provisioning.fmwadmin.ASInstanceProv.createComponent(ASInstanceProv.java:358)
     at oracle.as.provisioning.fmwadmin.ASInstanceProv.createInstanceAndComponents(ASInstanceProv.java:136)
     at oracle.as.provisioning.engine.WorkFlowExecutor._createASInstancesAndComponents(WorkFlowExecutor.java:525)
     at oracle.as.provisioning.engine.WorkFlowExecutor.executeWLSWorkFlow(WorkFlowExecutor.java:441)
     at oracle.as.provisioning.engine.Config.executeConfigWorkflow_WLS(Config.java:866)
     at oracle.as.idm.install.config.IdMDirectoryServicesManager.doExecute(IdMDirectoryServicesManager.java:938)
     at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:335)
     at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:87)
     at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:104)
     at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
     at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:63)
     at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:158)
     at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:81)
     at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:83)
     at java.lang.Thread.run(Thread.java:619)
2010-01-04T10:10:06.734-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 Status of component false
2010-01-04T10:10:06.734-05:00 as ERROR oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0
oracle.as.config.ProvisionException: Failed to start the component
     at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:157)
     at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:73)
     at oracle.as.provisioning.fmwadmin.ASInstanceProv._createComponent(ASInstanceProv.java:401)
     at oracle.as.provisioning.fmwadmin.ASInstanceProv.createComponent(ASInstanceProv.java:358)
     at oracle.as.provisioning.fmwadmin.ASInstanceProv.createInstanceAndComponents(ASInstanceProv.java:136)
     at oracle.as.provisioning.engine.WorkFlowExecutor._createASInstancesAndComponents(WorkFlowExecutor.java:525)
     at oracle.as.provisioning.engine.WorkFlowExecutor.executeWLSWorkFlow(WorkFlowExecutor.java:441)
     at oracle.as.provisioning.engine.Config.executeConfigWorkflow_WLS(Config.java:866)
     at oracle.as.idm.install.config.IdMDirectoryServicesManager.doExecute(IdMDirectoryServicesManager.java:938)
     at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:335)
     at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:87)
     at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:104)
     at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
     at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:63)
     at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:158)
     at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:81)
     at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:83)
     at java.lang.Thread.run(Thread.java:619)
2010-01-04T10:10:06.734-05:00 as TRACE:16 oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: IdMProvisioningEventListener SRC_METHOD: onConfigurationError ENTRY 6e1df6c3-e800-4d71-b95d-d7d653f5a2b2
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError ________________________________________________________________________________
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError OOB IDM CONFIG EVENT onConfigurationError -> configGUID 6e1df6c3-e800-4d71-b95d-d7d653f5a2b2
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError OOB IDM CONFIG EVENT ErrorID: 35076
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError OOB IDM CONFIG EVENT Description:
Error creating ASComponent oid1.
Cause:
An internal operation has failed: Failed to start the component
Action:
See logs for more details.
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError ________________________________________________________________________________
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError OOB IDM CONFIG EVENT onConfigurationError -> eventResponse ==oracle.as.provisioning.engine.ConfigEventResponse@135e112
2010-01-04T10:10:06.734-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 OOB IDM CONFIG EVENT onConfigurationError -> Configuration Status: -1
2010-01-04T10:10:06.734-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 OOB IDM CONFIG EVENT onConfigurationError -> Asking User for RETRY or ABORT
2010-01-04T10:10:06.734-05:00 as NOTIFICATION oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 OOB IDM CONFIG EVENT onConfigurationError -> ActionStep:OID_START
2010-01-04T10:10:06.734-05:00 as TRACE oracle.as.provisioning tid: 20 ecid: 0000INtpdhdCwksMwiAhMG1BGVdL00000A,0 SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener SRC_METHOD: onConfigurationError OOB IDM CONFIG EVENT onConfigurationError -> wait for User Input ....
Any suggestions?
Regards,
Tom

Hello,
I have got the same problem, i am installing the same version of components you enumerated but on linux Red Hat Enterprise 5.3 x86_64.
My log says:
Trying to start the component oid1
[2010-02-24T16:42:52.258+01:00] [as] [WARNING] [] [oracle.as.config] [tid: 37] [ecid: 0000IS0Y3e8E0VYjLpyGOA1BXJK800000S,0] Failed to start component oid1[[
oracle.as.config.ProvisionException: HTTP status code = 400 : No processes or applications match the specified configuration.
at oracle.as.config.impl.OracleASComponentBaseImpl.manageProcess(OracleASComponentBaseImpl.java:942)
at oracle.as.config.impl.OracleASComponentBaseImpl.start(OracleASComponentBaseImpl.java:1061)
at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:153)
at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:73)
at oracle.as.provisioning.fmwadmin.ASInstanceProv._createComponent(ASInstanceProv.java:401)
at oracle.as.provisioning.fmwadmin.ASInstanceProv.createComponent(ASInstanceProv.java:364)
at oracle.as.provisioning.fmwadmin.ASInstanceProv.createInstanceAndComponents(ASInstanceProv.java:136)
at oracle.as.provisioning.engine.WorkFlowExecutor._createASInstancesAndComponents(WorkFlowExecutor.java:525)
at oracle.as.provisioning.engine.WorkFlowExecutor.executeWLSWorkFlow(WorkFlowExecutor.java:441)
at oracle.as.provisioning.engine.Config.executeConfigWorkflow_WLS(Config.java:866)
at oracle.as.idm.install.config.IdMDirectoryServicesManager.doExecute(IdMDirectoryServicesManager.java:938)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:335)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:87)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:104)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:63)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:158)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:81)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:83)
at java.lang.Thread.run(Thread.java:619)
So, basically it is the same error. Any conclusions by now what could be the problem? Of course there's no such thing as c or d drive in unix-like system;)
Best regards,
JK

Content Management Installation Error

Hello All,
We have installed SAP EP 6.0 on WebAS 6.40 on windows server 2003. Now I am trying to install content mangement and collaboration. However it gives me the following error in step 1 of the process
ERROR 2005-08-31 14:35:30
MUT-03011 Execution of the command "C:\usr\sap/<sapsid>/JC00/j2ee/os_libs/jcmon.exe 'pf=C:\usr\sap\<sapsid>\SYS\profile/<sapsid>_JC00_<hostname>'" finished with return code 128. Output: snipped
Can anyone help me out with this?
Thanks

Hi vijay,
The error means the java instance is not up.
Here are few things you could try.
1. Manually startup the java instance to see whether instance is up.
2. If not, check the following:
a. whether you have installed TREX successfully
b. increase the java heap size to 2G and restart installation.
Don't forget the reward point if you find this helpful.
Best Regards,
Zhang Yan

Download manager Installation error

I'm trying to install the creative cloud download manager but it keeps saying another version is running when it is not. HELP!

did you check your activity monitor (mac) or running processes (win)?

Oracle VM 3 Manager installation hangs Step 8 of 9 on Weblogic error

Hi all,
I am installing Oracle VM 3.0.3 Manager component for Oracle VM on RHEL 5.5 64 bit Linux OS platform.
1) The installation hangs on the following step
Step 6 of 9 : Oracle VM ...
Retrieving Oracle VM Manager Application ...
Extracting Oracle VM Manager Application ...
Installing Oracle VM Manager Core ...
Step 7 of 9 : Domain creation ...
Creating Oracle WebLogic Server domain ...
Starting Oracle WebLogic Server 11g ...
Configuring data source 'OVMDS' ...
Creating Oracle VM Manager user 'admin' ...
Step 8 of 9 : Deploy ...
Deploying Oracle VM Manager Core container ...
2) Reviewing the OVM 3.0.3 Manager installation logs shows the following errors:
Initializing WebLogic Scripting Tool (WLST) ...
Welcome to WebLogic Server Administration Scripting Shell
Type help() for help on available commands
Connecting to t3://localhost:7001 with userid weblogic ...
Successfully connected to Admin Server 'AdminServer' that belongs to domain 'base_adf_domain'.
Warning: An insecure protocol was used to connect to the
server. To ensure on-the-wire security, the SSL port or
Admin port should be used instead.
Location changed to edit tree. This is a writable tree with
DomainMBean as the root. To make changes you will need to start
an edit session via startEdit().
For more help, use help(edit)
Connecting to t3://localhost:7001 with userid weblogic ...
Successfully connected to Admin Server 'AdminServer' that belongs to domain 'base_adf_domain'.
Warning: An insecure protocol was used to connect to the
server. To ensure on-the-wire security, the SSL port or
Admin port should be used instead.
Location changed to edit tree. This is a writable tree with
DomainMBean as the root. To make changes you will need to start
an edit session via startEdit().
For more help, use help(edit)
Starting an edit session ...
Started edit session, please be sure to save and activate your
changes once you are done.
Saving all your changes ...
Saved all your changes successfully.
Activating all your changes, this may take a while ...
The edit lock associated with this edit session is released
BUILD FAILED
weblogic.Deployer$DeployerException: weblogic.deploy.api.tools.deployer.DeployerException: Task 0 failed: [Deployer:149026]deploy application ovm_core on AdminServer.
Target state: deploy failed on Server AdminServer
java.lang.Exception: [DeploymentService:290051]The commit message for the deployment '1,331,919,570,897' could not be completed because the deployment timed out.
at weblogic.deploy.service.internal.adminserver.AdminRequestStatus.signalCommitFailed(AdminRequestStatus.java:1007)
at weblogic.deploy.service.internal.statemachines.adminserver.AwaitingCommitResponses.requestTimedOut(AwaitingCommitResponses.java:42)
at weblogic.deploy.service.internal.adminserver.AdminRequestImpl.requestTimedout(AdminRequestImpl.java:354)
at weblogic.deploy.service.internal.RequestImpl$TimeoutMonitor.timerExpired(RequestImpl.java:242)
at weblogic.timers.internal.TimerImpl.run(TimerImpl.java:273)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
3) Previous weblogic errors that caused the OVM 3.0.3 Manager installation to hang and fail:
Your environment has been set.
Initializing WebLogic Scripting Tool (WLST) ...
Welcome to WebLogic Server Administration Scripting Shell
Type help() for help on available commands
user: weblogic
timeout: 300
Connecting to t3://localhost:7001 with userid weblogic ...
This Exception occurred at Fri Mar 16 10:33:13 PDT 2012.
Connecting to t3://localhost:7001 with userid weblogic ...
This Exception occurred at Fri Mar 16 10:34:27 PDT 2012.
Connecting to t3://localhost:7001 with userid weblogic ...
Successfully connected to Admin Server 'AdminServer' that belongs to domain 'base_adf_domain'.
Warning: An insecure protocol was used to connect to the
server. To ensure on-the-wire security, the SSL port or
Admin port should be used instead.
Location changed to domainRuntime tree. This is a read-only tree with DomainMBean as the root.
For more help, use help(domainRuntime)
Current status is RUNNING
Disconnected from weblogic server: AdminServer
03-16 10:34 system.process DEBUG system.process.run stderr:
javax.naming.CommunicationException [Root exception is java.net.ConnectException: t3://localhost:7001: Destination unreachable; nested exception is:
java.net.ConnectException: Connection refused; No available router to destination]
at weblogic.jndi.internal.ExceptionTranslator.toNamingException(ExceptionTranslator.java:40)
at weblogic.jndi.WLInitialContextFactoryDelegate.toNamingException(WLInitialContextFactoryDelegate.java:788)
at weblogic.jndi.WLInitialContextFactoryDelegate.getInitialContext(WLInitialContextFactoryDelegate.java:366)
at weblogic.jndi.Environment.getContext(Environment.java:315)
at weblogic.jndi.Environment.getContext(Environment.java:285)
at weblogic.jndi.WLInitialContextFactory.getInitialContext(WLInitialContextFactory.java:117)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)
at javax.naming.InitialContext.init(InitialContext.java:223)
at javax.naming.InitialContext.<init>(InitialContext.java:197)
at weblogic.management.scripting.WLSTHelper.populateInitialContext(WLSTHelper.java:520)
at weblogic.management.scripting.WLSTHelper.initDeprecatedConnection(WLSTHelper.java:573)
at weblogic.management.scripting.WLSTHelper.initConnections(WLSTHelper.java:313)
at weblogic.management.scripting.WLSTHelper.connect(WLSTHelper.java:203)
at weblogic.management.scripting.WLScriptContext.connect(WLScriptContext.java:61)
at weblogic.management.scripting.utils.WLSTUtil.initializeOnlineWLST(WLSTUtil.java:147)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Any ideas how to resolve these issues so that I can successfully install OVM 3.0.3 Manager?

Issue resolved had to disable Linux firewall

Error in creating Java Users during Solution Manager installation

Hi gurus,
First time trying to install SAP.
Red Hat Linux 4
Oracle
jdk 1.4.2_11
While installing the Solution Manager, it errored when it was creating Java Users, SAPJSF, J2EE_ADMIN and J2EE_GUEST.
The error description read "jco$exception: rfc_error_system_failure: invalid request".
I want to create these users manually and continue with the rest of process.
I searched lots of entries, notes, etc., but somehow, my "old" pair of eyes (and brains, too) failed to come up with something I could understand.
So, gurus, please help, help, help!!
There are no GUI version of anything installed, no Virtual Admin, no nothing like that. I have to rely on good old unix (Linux) command to do (add users) this.
Can you please, please post the instructions (step-by-step)? Please have a pity on me since this is my very first time dealing with SAP.
Thanks and regards.

Creating users manually is not the intension of the SAP Installation tool. There are other solutions available
A good starting point is to check if SELinux is enabled or disabled. I've seen lots of broken installations on Red Hat because SELinux does not allow the installer to create users. Check if in /etc/selinux/config the setting
SELINUX=disabled
is set.
I see, that you are using JDK 1.4.2_11. Is this the Sun JDK? In case you are on x86_64 you have to use the IBM JDK instead. You can download it from <a href="https://www14.software.ibm.com/webapp/iwm/web/reg/download.do?source=lxdk&S_PKG=amd64142sr7&S_TACT=105AGX05&S_CMP=JDK&lang=en_US&cp=UTF-">here</a> .
Also a new SAPINST may help. The current Installation Master CD can you download here:
http.//service.sap.com/swdc
-> Download
-> Installations and Upgrades
-> Entry by Application Group
-> SAP Technology Components
-> SAP SOLUTION MANAGER
-> SAP SOLUTION MANAGER 3.2/4.0
-> Installation and Upgrade
-> LINUX
-> ORACLE
51032006 SAP Solution M. 4.0 SR1 Inst. Master **
Best Regards,
Hannes Kuehnemund

Installation error, "Window installer does not permit updatating of managed advertised product. At least one feature of the product must be installed before applying the update.

When my downloading until 80%, appear Installation error, "Window installer does not permit updatating of managed advertised product. At least one feature of the product must be installed before applying the update."

What product and version number are you talking about. Is it a trial version, or is it the full or subscription version. If the latter, activate the product with your S/N or Adobe ID and then do the updates.

BPC Installation :Errors in the metadata manager

Hi All,
We are trying to install BPC MS 10 and getting an error message during the installation: 'Errors in the metadata manager. Either the database role with the ID of 'EnvironmentShell Role' does not exist in the database with the ID of 'EnvironmentShell', or the user does not have permissions to access the object.'
Here is Logs:
==============[System Error Tracing]============== [System Name] : OLAPServerHandler [Message Type] : ErrorMessage [Job Name] : Olap9Manager : DeleteRole [DateTime] : 6/11/2014 5:07:07 PM [UserId] : [Exception] DetailMsg : {Microsoft.AnalysisServices.OperationException: Errors in the metadata manager. Either the database role with the ID of 'EnvironmentShell Role' does not exist in the database with the ID of 'EnvironmentShell', or the user does not have permissions to access the object. at Microsoft.AnalysisServices.XmlaClient.CheckForSoapFault(XmlReader reader, XmlaResult xmlaResult, Boolean throwIfError) at Microsoft.AnalysisServices.XmlaClient.CheckForError(XmlReader reader, XmlaResult xmlaResult, Boolean throwIfError) at Microsoft.AnalysisServices.XmlaClient.SendMessage(Boolean endReceivalIfException, Boolean readSession, Boolean readNamespaceCompatibility) at Microsoft.AnalysisServices.AnalysisServicesClient.SendExecuteAndReadResponse(ImpactDetailCollection impacts, Boolean expectEmptyResults, Boolean throwIfError) at Microsoft.AnalysisServices.AnalysisServicesClient.Delete(IMajorObject obj, ImpactDetailCollection impact, Boolean ignoreFailures) at Microsoft.AnalysisServices.Server.Delete(IMajorObject obj, ImpactDetailCollection impactResult, Boolean ignoreFailures) at Microsoft.AnalysisServices.MajorObject.DropPrivate(DropOptions options, XmlaWarningCollection warnings, ImpactDetailCollection impactResult, Boolean analyzeImpactOnly) at Microsoft.AnalysisServices.MajorObject.Drop(DropOptions options) at Osoft.Services.Platform.YukonAdmin.Olap9Manager.DeleteAllRoles(String strDBName, String& strMsg)} ==============[System Error Tracing End ]==============
Did you have any idea?
Thank you in advance.
Regards,
Wafa

Hi Roberto,
Thank you for your answer.
I can complete the installation by clicking on the 'OK' button. As if the error is ignored by the system during the installation.
But, after the installation is completed, the deployment of the OLAP cube with (with restore) is not working. we get an error message. I think it is related to the first one.
Is it mandatory to restart the Send Governor after the installation?
Thank you very much for your help!
Regards,
Wafa

Symantec Endpoint Protection Manager Installer Information Script Error

hi
I can't install SEP Manager 14.1 in our windows 2012 R2 server I got an error during the installation.While was installing symantec endpoint production 14.01 , I am getting an error right at the end of the install. I understand that . I should do it with
vbs running for symantec installing. however I dont know How can I do it ?,
"Symantec Endpoint Protection Manager Installer Information - Error 1722. There is a problem with this Windows Installer package. A
program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RunFIPSScript, location: c:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin\, command: C:\Windows\SysWOW64\...\FIPSMode.vbs"
-install"

Hi,
I am Chetan Savade from Symantec Technical Support Team.
I think you are talking about SEP 12.1 product. There is not any product by code 14.1.
With reference to mentioned issue there is a Public Kb available. Refer the following KB:
Symantec Endpoint Protection "Error 1722: There is a problem with this Windows Installer package..."
http://www.symantec.com/docs/TECH103131
Possible Solution as per KB: To fix the problem, run the Windows Installer CleanUp utility and then remove Symantec AntiVirus manually. Then, install Symantec Endpoint Protection again.
To learn how to obtain and use the Windows Installer CleanUp utility, read the
Microsoft article Description of the Windows Installer CleanUp Utility.
Click the entry for Symantec AntiVirus or Symantec Client Security, and then click Remove.
If more than one entry appears, remove the earliest program version first. After you remove all entries for Symantec AntiVirus and Symantec Client Security, remove Symantec AntiVirus manually.
To find directions for your version of Symantec AntiVirus, read
Manual uninstallation documents for Symantec Client Security products.
Symantec connect forum link to raise SEP related issue: https://www-secure.symantec.com/connect/security/forums/endpoint-protection-antivirus
Best Regards,
Chetan

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Adobe creative cloud installation error 201

adobe creative cloud installation error 201
How to solve this problem?

Install Adobe application manager and try updating to CC desktop application.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

CC Manager & Installation Errors

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