CC not showing as Upgrade option

I have a single App CC subscrition for CS6, but CC not showing as an upgrade in Help / Upgrades Menu.
Whewre can I get support from?

Hi Chris,
The advice above wont solve your issue.
There is no 'upgrade' option for CS6 to CC. I have been down this avenue alot myself.
It seems the only way to 'upgrade' is to manually uninstall CS6 then use the CC app to install your new app, being both extremely time consuming and using up plenty of bandwidth.
Enjoy!

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