CC Photography Plan Download

I have just bought a Creative Cloud Photography plan (Photoshop+Lightroom). Trying to download each program (I tried Photoshop first and then Lightroom) my former Photoshop CS6 opens and nothing more happen. What I am missing? Thank you for your help.

Riccardoforte54 did you install Photoshop CC 2014 utilizing the steps listed at Creative Cloud Help | Install, update, or uninstall apps? If so then please see Creative Cloud Help | Launch Creative Cloud apps for information on how to open Adobe Creative applications.

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I pay 9.99 usd per month for the Creative Cloud Photography Plan. I mostly use LR... can i download / use the more powerful Photo Shop for this contract price also?

I pay 9.99 usd per month for the Creative Cloud Photography Plan. I mostly use LR... can i download / use the more powerful Photo Shop for this contract price also?
Asking for help here.

Yes, the Creative Cloud photography plan includes photoshop & Lightroom.
Regards
Rajshree

Photoshop wont download with the photography plan

i bought a photograohy plan for £8 monthly and when i try to download photoshop off the creative cloud desktop app it says trial expired and buy now. So how do i download photoshop and lightroom 5 when i downloaded the photography plan?

Hi,
Please refer to the help document below:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

CC Photography Plan let me download only trial version of PS and LR

I bought yestreday a CC Photography Plan with one year subscription but i'm unable to download correct version of Photoshop or Lightroom, can't download anything but trial version of both...
Thanks in advance

If you have 2 Adobe IDs or more,be sure to be connected with the one where you have the subscription .
You can check in CC desktop :

Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree

Creative Cloud Market and Photography plan

I am CC Photography subscriber.
from the FAQ:
"Creative Cloud Photography plan members are not eligible to access Market through Creative Cloud for desktop."
then why I have access to it?

You have photography plan purchased in 2013 at special promo price (CS3+ owners), the cc is eligible to access & browse the market but not download it
Creative Cloud Help | Creative Cloud Market
What’s changed between Adobe’s new and previous Photography Plan offerings? The new one has 2 GB of Creative Cloud file storage rather than 20 GB – but instead you get unlimited online photo storage in Lightroom Web. The new generally-available plan also does not include a Behance ProSite (however, subscribers of the previous promotional program are grandfathered in on both the ProSite and the 20 GB cloud). But outside of that, everything else is the same – including Adobe’s flagship Photoshop and Lightroom desktop applications.
So if you’d like to have those industry-leading professional imaging tools plus other benefits at a low monthly cost, this is a terrific package… And if you want to take it up a step further and get the full Creative Cloud including these and all the rest of the new CC 2014 tools, then existing CS customers can receive upgrade pricing for $29.99 a month.
Regards
Rajshree

Creative Cloud Photography Plan only works in Trial Mode?

Hello everyone,
I bought Creative Cloud Photography Plan for a year and paid for it. I use a mac so i downloaded Creative Cloud app for Mac.
Donwloaded Photoshop CC and Lightrom 5 (Which are included in Creative Cloud Photography Plan) but i can only run them in trial mode.
Don't Creative Cloud Photography Plan include to rights to use this programs or do i have to buy licences for them anyway?
Because i didn't think that i am going to need the licenses, i thought that just the Creative Cloud Photography Plan is enough to use them.
Does anybody know anything about that?
Thank you.

Here is the correct solution for this problem when people with paying subscriptions are being told they are in trial mode on CC - please add this to your support arsenal:
Try the steps in this help page and remove the opm.db
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available. html
Go thru the steps in this link to ensure that your computer can communicate with the Adobe servers
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

I just bought Creative Cloud Photography Plan and it doesn't work?

So I just bought the CC photography plan and when I click the download now button it re-directs to a failed to open page.... Why?

We can't know. We know nothing about your system, your browser, your Internet configuration and so on. Something on your end is blocking stuff and causing this.
Mylenium

I just bought CC Photography Plan and it doesn't work?

I just bought the cc photography plan and when I click "download now" it re-directs me to a failed to open page...why?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Products included in Creative Cloud Photography Plan: is Bridge included?

If I buy the Creative Cloud Photography Plan, am I able to download Adobe Bridge as part of the package?

Yeah, things are as clear as mud as to what's included... I downloaded Bridge after the fact, and kept wincing when I thought about my credit card, wondering if I'd signed up for an additional program that was going to cost me plenty... Apparently, it's included... Thanks for all the worry, Adobe!

Just bought Photography plan, trial expired but PS and LR won't work. Help?

Hello, I recently downloaded Photoshop CC 2014 and Lightroom 5. I bought the Photography Plan after my 30-day trials ended but the apps won't load. Photoshop won't load because it says I need to activate my copy but I understand CC Subscriptions don't provide activation codes or serial numbers. Lightroom loads but won't let me use the Develop module. Both Web and Mobile versions of Lightroom work fine, it's the Desktop versions that don't work.
The payment went through successfully on January 9th, but as of today my CC App Launcher says that both PS and LR trials have expired and I have to buy the software. When I click "Buy" it says I have already bought them. It's very confusing.
I'll add some screenshots.
Thanks in advance to anyone who can help.

Daniel González please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing your membership from being authorized.

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I updated the photography plan to full creative cloud suite but can't access any of the full creative cloud apps

I had a prepaid photography plan for a couple of months and then decided to upgrade to the full creative cloud suite because I needed more apps. However, I just updated today and I still don't see all of the apps. I changed my card from one I had used previously to a different one, so I'm not sure if that has anything to do with it not working yet.

I see some of the apps
This is my current view of the Creative Cloud program.
For some reason Premiere CS6 was available but I cannot find the app anywhere on my computer after downloading. It says it is functioning in creative cloud but I cannot find it. So I tried to uninstall it, but it's not working. Audition CS6 was able to download from the Creative Cloud without any issues but shouldn't it be CC not CS6? Also I need After Effects as well but I can't find that. The InDesign CS6 was a physical disc copy I had from before with a license.

How do I add to my Creative Cloud Photography plan Illustrator?

Hey there,
I have the Creative Cloud Photography plan and downloaded Photoshop.
Now I need to download the Illustrator, as well - how do I do it??
Thanks!

Hi Sgroup,
You can download Adobe Creative cloud from here:
https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
The options to but the whole Creative cloud and single apps:
You can have a look to these links.
Cloud-based creative software and services | Adobe Creative Cloud
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Creative Cloud Help | Creative Cloud / Common Questions
Thanks,
Nikhil Gupta

Help cancelling my creative suite subscription and purchasing the photography plan instead !

I currently have the full CS suite subscription which I don't need. I only need PS, bridge and lightroom ( the photography plan ).
How do I go about switching and does the photography suite include bridge ?
Cheers Stu

I see some of the apps
This is my current view of the Creative Cloud program.
For some reason Premiere CS6 was available but I cannot find the app anywhere on my computer after downloading. It says it is functioning in creative cloud but I cannot find it. So I tried to uninstall it, but it's not working. Audition CS6 was able to download from the Creative Cloud without any issues but shouldn't it be CC not CS6? Also I need After Effects as well but I can't find that. The InDesign CS6 was a physical disc copy I had from before with a license.

CC Photography Plan Download

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