CC PhotoShop corrupting my files?

I am using CC PhotoShop, having a fresh install (CS6 PhotoShop was removed a month earlier). When I try to 'SAVE-AS' my files in .PNG, I get tiny, tiny files that are unuseable (for some reason, PhotoShop is now changing the resolution from very high res to extremely low res).
Another thing it has started doing is saving everything in .PSB filetypes, and (when I try to reopen them) it tells me the file it JUST created is NOT a PhotoSop format file.  I went back and looked at my work for the past week and I cannot open any of it!  HELP!!!!

WIN7 Enterprise (32 bit) SP1 running CC (entire suite incl tools & extras) on a DELL E6530 Latitude 4G RAM 3210M 2.5GHz CoreI5

Similar Messages

  • Installed Photoshop cc 2014 asks for serial # - corrupted Windows file permissions

    More of a warning / heads up to all than a question - installing Photoshop cc 2014 [via the CC manager app] caused some Windows file (security) permissions to become corrupt corrupt on my system. Symptoms include cc2014 asking for serial number validation on startup (when, as a cloud version, it should not do so), then being unable to connect to the internet when you press the 'validate serial' button so getting that window into infinite loops, and - a real pain in the *** when trying to fix the above - causing abends of some windows shell functions that in turn cause windows explorer to crash and restart.
    Anyhow, digging into this (fortunately, I am a long time Windows SysProg) I discovered that for reasons unknown, either the CC master app or the actual Photoshop cc2014 installer (or both) are changing file access control permissions on a number of files, mostly DLL's. Most of the files affected are in the (normally hidden) Program Data directory on the windows root disk, Some of them are in the Adobe subdirectory - so fair enough if they want to fool around with their own program - but others being changed are in the Common Files and Microsoft subdirectories. I cannot for the life of me figure out why this is necessary nor why Adobe feel the need to touch files that 'do not belong' to them - something dangerous in the extreme as an external app such as Windows Update might replace or 'repair' the files so touched, and if Adobe / CC are relying on file permissions on non-Adobe files, such changes could result in all manner of random and spurious problems / error messages occurring.
    Anyhow, if, fellow Photoshop cc 2014 user, you get this happen to you then you can fix the file permissions by opening a console window [also called a "DOS box", or "command prompt" depending on your age and knowledge... 8-) ] and run the windows file checker with the command
    "sfc /scannow". Make sure that you use 'run as administrator' to open the console window, or you'll get an error about sfc only being available to administrators. Also a very (very) sensible idea to close all non-essential running applications first to prevent any possibility of weird interactions happening.
    Finally, check that the 'hosts' file in [root drive]:/Windows/System32/drivers/etc is valid - for some reason, it looks like the install tried to check or update this file (again, I have no idea why) but the result was a corrupted hosts file, which I assume is the root cause of the 'unable to connect to host' type internet error messages. Copy the file, rename it as 'hosts.txt' and edit it with notepad or wordpad. Look for lines containing garbage strings at the bottom of the file  (any line that starts with a # ignore, it is a comment, and any line that has IP addresses or host names should be ignored - though if they reference a site such as "someserver.adobe.com" you might want to treat them with suspicion if you continue to get internet 'cant connect to site' type errors.
    Anyhow, when I fixed these two sets of problems, Photoshop cc 2014 started 'right first time' without all the BS messages about serial numbers etc.
    Hope this helps somebody out there in AdobeLand......
    Rick

    Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

  • Photoshop file laid over a .mov from LiveType corrupts project files

    I have an edited sequence in FCE 3.0 At the beginning in V1 is a 7 second .mov title created in LiveType: the usual thing - squiggling text appears over an animated background using the Texture > Liquid > Silver. In V2, and overlapping the .mov is a Photoshop file (.PSD). It has one layer which has an image occupying half of the layer which is otherwise transparent. (By "overlapping" I mean that when the Playhead is over the .mov it is also over the Photoshop file). The Photoshop file is shorter than the .mov and its right hand end is aligned with the right hand end of the .mov. The Sequence in the Timeline is of course rendered. The result is that the title appears and then the Photoshop image overlays it. Fine, it works.
    However, if I save the Project file, quit FCE then relaunch it and load in the Project file, I get "Unable to Open Project File". Exactly the same occurs with another (different) Project file which also has a (different) LiveType title overlaid with a (different) single layer PSD file with a transparent background. I have no other Project files with a PSD overlay. The problem occurs only when I include the PSD file in V2, even without the .mov file.
    The LiveType .mov and the PSD file was dragged from its Mac folder on to the Browser then dragged from the Browser to the Timeline. The PSD file appears in the Browser as a Sequence. I deleted FCE's Pref. files, uninstalled and re-installed FCE, Repaired Permissions, rebooted - no help. Other Project files are OK.
    I have read www.fcpbook.com/Photoshop6.html Part 3 mentions the use of overlaid PSD files with transparency, and mentions creating a new Channel and converting to a PICT, but unlike the graphic in the site page, my Photoshop (version 7) does not offer the choice of a PICT - just PSD or RAW - so no help there.
    It seems clear that the PSD file is the problem. Can't FCE handle them as overlays? Any ideas please on how to get the effect that I want?

    See my answer to your post in the other thread: FCE HD 3.0x: Corrupt Project Files after Photoshop-Import.
    Piero

  • Photoshop CC 2014 saves corrupted jpeg files!

    I just cant understand this???
    Photoshop CC 2014 saves corrupted jpeg files and some other file formats. PSD and PNG works.
    I have try with the latest iMac and the latest Mac Book Pro, both with Mavericks and Yosemite. Im saving to their internal hard drives. I can not open the corrupted photos on any application.

    Nobody else has had problems with the files saved by Photoshop.
    Are you sure you aren't just saving the wrong file extension on a different file type (i.e.: a PSD file with .jpeg on the end still isn't a JPEG file)?

  • Photoshop is saving files as corrupt

    Whenever i save a file on photoshop it corrupts the file. I can reopen it in the computer i saved it on, but the files are often distorted and look as though the channels are separated. When i tried opening them on another computer, it refused to open the photoshop file, saying "cannot open because file is not a valid photoshop document". what the heck is going on? i've lost about 3 days worth of work, all incrimented files, and i'm super frustrated.  (using cs6 on a macbook pro 17")

    Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
    BOILERPLATE TEXT:
    Note that because this is boilerplate text, not all points may apply to any given, specific poster.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Photoshop Corrupted File Help?

    I have read on here that several people are having issues with this particular thing but mine seemed a little different so I thought I would start a discussion and ask.
    OK first off, I'm use photoshop 7 (old I know but meh, you use why you can afford), and I really have had no problems with ps, just the other day I was working on something anI just clicked to save it (which the progress bar showed it had started to) when all a sudden the power goes out! Aparently a char hit a transformer or pole or something nearby, or so I heard, and so when I went to open the document was corrupted.
    it didnt say that the file was when I opened it and even when went to "open" instead of "open recient documents", the thumbnail showed my work was still there or at least to a point where I had been the previous time I saved. So when I open it, the file is just a one layered document (when it's supposed to have like 200+ layers) and it's all black.
    i tried several of those restore programs but either you have to pay to get the save feature out of them (if I had that kind of money I would just buy a new ps...) or they just don't work...
    now I'm not saying this is adobe's fault or anything so please don't be snarky or something about that, what I'm doing here is trying to see if anyone else might have had a very similar experience and possibly had a way to fix this issue.
    thank you all for those who read and I look forward to reading your responses.

    fookyue wrote:
    …was in the middle of working on it and was planning on continuing to do so when the power went out... it's not like i had planned for it to happen...
    For the benefit of enlightened future readers of this thread, I mention for the umpteenth time in my 8 or 9 years in these Adobe forums that power outages are the reason why each and every one of my computers, their monitors and hard drives are connected to their individual APC-brand Back-UPS RS 1500 XS Uninterruptible Power Supply unit.
    http://www.apc.com/resource/include/techspec_index.cfm?base_sku=BX1500G
    I have some of them for well over a decade and they have proven to be an excellent and wise investment over time, which in the grand scheme of things is fully justified.
    A power outage can take out an unprotected hard drive as easily as it can corrupt the file(s) you were working on at the time.
    It's all about safeguarding your work and your digital assets, not about offering unrequested excuses for not doing it.

  • Illustrator CS4 - frequently generates corrupt EPS files that will not parse

    I have used many versions of Illustrator prior to and including the CS lines.  I am currently running CS4 and this is the first time I have experienced this issue.  Approximately half of my EPS formatted illustrator files will not parse.  I use Quark Xpress 7 for my layout (never liked any of the Indesign programs).  If I try to generate a PDF with my CS4 generated EPS files placed at least 60% of the time the placed file will corrupt the PDF export resulting in no PDF being generated. 
    Further to this PDF export issue, if I attempt to parse the same EPS file into Photoshop, Photoshop will give me the error message "Could not complete your request because Photoshop was unable to parse the PostScript" and it will abort the attempt to open the file.
    Anyone else having Illustrator EPS file issues?
    Background info (if needed) Dual 2.0 Ghz, PowerMac G5, 8 gb RAM, running Tiger 10.4.11
    I have attached a sample Illustrator file that will not Parse.  It will open in Illustrator but not parse into Photoshop or if placed in Quark will not parse and allow for a PDF to be exported.

    Thanks for taking the time to write Steve. 
    I understand that I can drag and drop between programs.  Ultimately, when attempting to parse an EPS in photoshop I am merely doing it to confirm that the EPS is indeed corrupt. 
    As mentioned previously, I predominately use Quark Xpress for my page layout program and until I installed CS4 I have had zero complications with using EPS files.  Now I quite commonly can not export PDFs due to corrupt EPS files. 
    My question to the public is I am alone in this glitch or do others experience the same issue.  My first thoughts are that CS4 has a glitch and I should be expecting an update in the near future.  But, if I am the only person suffering from this issue than maybe I should be looking at my own software.

  • Corrupted tif files

    Hi All,
    I was working on a big tif file 2g at size, I edit it with photoshop through adobe lightroom. Due to unknown reason, when i tried to save the file in photoshop, and I was informed the file is non-accessible. It ends up the file is disappeared from hardisk and I used some recovery software to retrieve the tif files. However, it seems a corrupted tif files which can't open in Photoshop or Irfanview.
    the error message I got from photoshop is 'could not complete your request, because it is not the right kind of file'.. it is a tif file with layers.
    I had tried to google and search, it seems there is no way to repair a corrupted tif files.
    Do I have a chance to restore it using any method?
    thank you.

    I'm sorry to hear of your loss of data.
    Generally speaking, lost image data is usually really lost, especially if any recovered files you've identified to possibly contain your images are not opening in the ways you've tried...
    Just basic stuff you've probably already thought of:
    Have you made sure to rename files you're hoping to be TIFFs with the .tif file extension?
    Did you File - Save As your file anywhere else?
    Did you do a system backup that might have saved an earlier copy of the file to external media?
    -Noel

  • Bridge corrupts my files

    Hi:
    I this has happened to me with a number of files: Bridge corrupts them. I have succesfully transfered the files, NEF from Nikon D700, from the camera and they open fine in both bridge and photoshop (CS5). But after doing batch renaming and adding meta data to a large number of files, some are corrupt. I cannot open then or see preview. I get the error "Unexpected end of file".I can still see preview in finder, but now I'm un certain if that's just the embedded preview or if the file is actually ok.
    Unlike other entries on the subject, this is not caused by corrupt intermediate storage, flash or usb sticks. It's bridge that screws up.
    Two questions:
    1. How do I recover?
    2. How do I avoid this in the future? Is DNG the only way to ensure that Bridge/Photoshop won't screw up my files?
    Any help? Please?
    Thanks, Erik

    Two questions:
    1. How do I recover?
    2. How do I avoid this in the future? Is DNG the only way to ensure that Bridge/Photoshop won't screw up my files?
    Any help? Please?
    I would highly recommend that you run a good disk utility and look for problems on your HD, as this would be a very unusual problem for Bridge, but a likely problem from an underlying HD problem, like a corrupted directory file. This is a big red flag in my book.
    Are you saving settings in sidecar files (my preference) or the central XMP database? (Check your prefs if you're not sure). I strongly prefer sidecar files.
    DNG is not the answer to your problems - a DNG file can become corrupted just as easily as the XMP sidecar file. If you are just renaming files, the original RAW file should not become corrupted, as Bridge does not write info into the RAW file, it only re-writes the name.  Adding metadata should put data into the sidecar file, and again leave the RAW file untouched.  Have you looked to see if the original RAW files are unchanged? Have you looked at the sidecare files of "corrupted" images to see what happened to the XMP files?  Have you removed the offending XMP files and let Bridge "start over" with a new XMP sidecar file? The image itself should be ok.  I also assume that you're re-built the cache for the "bad" files to make sure that the problem is really with the files, and not the cache.
    Has any other non-Adobe software "touched" your files? The only time I have had this type of problem was when using PhotoMechanic to change some GPS data, then going back to Bridge CS5. For some reason, at times they don't play well together and the XMP gets foobarred. The versions of XMP that they use are different.
    Recover?  That depends on how you have backed up your images and how many backup copies you keep.  Hopefully, the original images are backed up as a last resort.  I often keep intermediate backups as well, after making significant changes to images or adding lots of custom metadata, and I copy to tape every morning at 0300.
    I'd start with a good hard look at your HD with the Apple Disk Utility, TechToolPro, or DiskWarrior (or all three).  If there is a problem and it doesn't get fixed, you'll have more problems down the road.
    Give us feedback on what you find and what your workflow is and I'm sure you'll get more advice.
    --Rich

  • Lightroom corrupting RAW files? Hardware issue?

    I've started having some issues with RAW files being corrupted when I open them in Lightroom. I've done a lot to troubleshoot and narrow down the symptoms, and here is what I can tell you. If anyone has any ideas for how to solve this, I'd really appreciate it!
    Equipment
    Canon 7D, 1 32GB CF card, 1 4GB CF card
    Lenovo Laptop, Win 8; Lightroom 4
    Dell PC, Win7, Lightroom 5
    Here's what the corruption looks like in my Library view. Note that all of the photos are the same. I just rapid-fired a bunch of shots down the hallway to test this out.
    I first noticed the corruption on the PC, pulling photos from the 32GB card. I bought a new hard drive (SSD hybrid), installed a clean version of Windows 7, and upgraded to Lightroom 5, then the 5.3 update. I re-downloaded some photos from the 32GB card, and they still show up corrupted. So here is my further testing:
    I shot a series of photos like shown above on the 32GB card, downloaded them on the laptop with a new USB cable. The photos look good.
    I shot a series of photos on the 4GB card, downloaded them to the laptop with the same cord, they look good.
    I imported the same photos photos from the 4GB card and from the 32GB card on the PC with my existing Lighrtoom Catalog and they are corrupted.
    I created a new Lightroom Catalog on the PC and downloaded the same photos from the 4GB card and from the 32GB card on the PC and they are corrupted.
    So what gives? I think we can rule out corruption or issues on the hard drive, the OS, the USB cable, and both of the CF cards. It baffles me that a new HD, clean OS install, new catalog, new USB cable, and upgraded Lightroom haven't solved the problem. Is it possible that there is some other part of the hardware on my PC which is corrupting the files?
    I'd love some insight if folks have any ideas!
    Thanks,
    Adam

    Was this ever figured out AdamCohn?  I have a very similar issue.  I have actually watched two photos over the last two days become corrupt while viewing them in Lightroom.  I am not suggesting LR is the cause (as I know this is almost always hardware related) but it has happened right in front of my eyes while LR is interacting with the images (I believe).
    Scenario:
    Images were
    * Imported into LR on different days (about a week apart)
    * Imported to different hard drives during import (one an SSD, another to a typical HDD)
    * Behaving normally in LR until corruption (i.e. previews were built without issue, was able to develop and export images. Showed fine in Finder).
    After viewing the images in Loupe view and watching them flip instantly to a visual mis-mash similar to what you showed the images were permanently screwed.  The appear the same way in Finder and in Photoshop
    I have not noticed any other issues in any other app or area of the system.  Everying seems to be running smoothly.
    Troubleshooting:
    * Memory tests:
      - Built-in Apple memory test (normal + extended).
      - MemTest (as described here: MemTest for Mac OS X Tests your RAM). Ran it twice, all tests passed.
    * I am running some HDD checks now, but with the two images being on two different drives I suspect the likelihood of this being a drive issue is extremely small.
    Suggestions?

  • Corrupt image files cause upgraded iPhoto to crash

    I have been spending some time trying to find and remove corrupt image files from my iPhoto library. These are not just scrambled images when viewed they crash any and every program you view them with. Including Finder. I accidentally put one on my desktop and finder went into a auto restart cycle I could not stop. until I removed the file with pathfinder. I have found about 30 of these so far (my library is about 25,000) Many of these are in the data file but some are not. They are of all types (jpg,tiff,psd) Thorsten Lemke, (Lemke Software) tells me it is a quicktime issue.
    Here is a link to one of these files. Warning it will crash safari if you try o view it.
    http://vincentdavis.net/try/try.jpg
    Here are my questions.
    1. is there some way to fix these
    2. is there some efficient way to find and remove/fix them?
    3. how did this happen? I had no problem before update (that I knew of)
    Thanks
    Vincent

    I did try the link, and as you said - it crashed Safari. However, I have google searched and also searched the Apple Support sites for 'fix corrupt images' with no luck. I'm sorry but I think the only way of knowing is to try and open each of them.
    However, I did read on Macworld's site once that sometimes photoshop or other image editing programs can open the corrupt files.
    Sorry for not being much help here - I hoped that my first suggestion would have done the trick.
    Sam

  • Adding Path corrupts PS3 file!

    Hi,
    I've just started getting a problem which results in a totally corrupt PSD file. If I add a path (say I'm doing a clipping path around some people) I can get so far then if I close the file I cannot open it again "Could not complete your request because it is not a valid Photoshop document".
    The file size is only about 11mb, 8-bit RGB.
    As a trial I started adding a path and closing the document every couple of minutes (to the desktop) reopening then continuing the path. This worked up until some point where the path seems to corrupt the entire file. The finder preview is fine yet the file won't open. Tried importing it into Illustrator and it imports as a text file. InDesign refuses to import it as it doesn't have a suitable filter.
    Running Leopard 10.5.3 on Dual 2.8ghz Quad core Mac Pro with 4gb RAM
    HELP!

    This documentation should help:
    http://java.sun.com/javase/6/docs/technotes/guides/lang/resources.html

  • Fixing corrupt JPG files

    Is there any good software out there for fixing corrupt JPG files?

    Corruption damage in a .JPG entails data loss and the JPEG format does not contain redundancy, so there's no way to recover what's lost. Usually if the damage is found towards the end of the file, you can "recover" the good part by truncating it. If you want to do it interactively, you can try using software such as [The Gimp|http://www.gimp.org>, or its (very) expensive brother, Photoshop.
    To do it automatically (batch mode) you can investigate if any of the tools in the [Image Magick package|http://www.imagemagick.org/script/index.php] helps. Note that these are command-line Unix tools.

  • Recovery for corrupt DNG files?

    I have many DNG files that are showing as corrupt--files copied from a failing hard drive. The file sizes seem right--around 26MB each, shot with a Canon 5DMIII and converted to DNG via Lightroom.
    The bad hard drive is dead now, I can't run recovery software on it, but I do have the files on a healthy drive.
    Anyone know of software that might be able to open corrupt DNG files? Some of the photo recovery software I've used in the past works by scanning media, but I have thousands of media files on the drive--I'm looking for recovery software that will let me open specific files and try to recover them. I'm on a Mac. I've tried Photoshop CC, and LR 5.6. When I try to open the .dng files, I get: "Could not complete your request because Photoshop does not recognize this type of file."

    Sorry, they're dead.
    There's a plugin that will extract your Lightroom preview as a jpg. It won't get your raw files back, but the jpegs ought to be good enough to print.
    Best practice says that you need to keep at least two copies of your originals. On separate physical devices.
    Hal
    p.s. That website I referenced also points to a more full featured program that does the same thing.

  • Corrupt Dock File?

    Hi,
    So on my dock, I have my Applications Folder on it to use as a shortcut, but just recently, it started to display two of every application. See my picture:
    I also have my Downloads Folder on my Dock. When I drag things from the Downloads folder into the trash can, nothing happens. But then when I click +Show In Finder+, it shows the file as deleted.
    So it seems my Dock is not refreshing or something? So what I did to fix it was just remove the Applications and Downloads Folders from the Dock, and drag the Applications and Downloads folder from my hard drive to the dock. But everytime I log back in or download something else, the problem will arise again.
    Do I have a corrupt dock file? I didn't want to try messing with that until I consulted +Apple Discussions+ first.
    Thanks, Alex

    if recreating those stacks doesn't help try resetting your dock preference file. delete the file /users/user/library/preferences/com.apple.dock.plist and enter the following terminal command
    killall Dock
    your dock will be rest to the default. see if the problem goes away.

Maybe you are looking for