CC says everything is up to date - nothing installed

This is insane. I paid for CC. BUt now it won't install.
I am stuck in help hell.
I downloaded the trial many months ago. I uninstalled it.
Months later (ie, today) I paid the subcription price. I go to download photoshop - it won't download. Just says "up to date."
I go to chat on help - get kicked off. I don't know how a "discussion board" can help me with this - it seems adobe needs to reset something in my account. But i can't reach anyone.

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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tt2

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but i could download on others ipods in same gen, facebook and ice cream tower, everything i look up and try install always says that for apps so your saying that i can not ever download any apps to this ipod ever againÉ

CC says everything is up to date - nothing installed

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