CC says I have installed illustrator but I can't find it?
I was installing illustrator and towards the end it said that an error has occured with installation. Despite this CC says that illustrator is one of my installed apps but I can't find the files for it in my programes folder or anywhere on my computer. Help?
On a Mac you should see an entry for Adobe Premiere Pro CS6 in your Applications folder unless you have changed the default install location.
Run the Adobe Cleaner Tool which you can download from here http://www.adobe.com/support/contact/cscleanertool.html. Search for Premiere Pro CS6 and do Cleanup Selected for it.
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Inbox says I have unread messages but I can't find them
My inbox says I have 45 unread messages (and the number gets higher every day) but I can't find them. I have gone through all my emails but everything has been read. How do I fix this?
This was driving me crazy as well. Here is how I solved it:
1. Right click on Inbox and Mark all as read
2. Go to each subfolder and Mark All Read
3. Run outlook.exe /cleanviews (enter it in Start panel to run this command)
4. Close Outlook and restart as Administrator
5. Again Mark all read (repeat in subfolders)
6. Close and restart normally
The unread count disappeared. No clue where this ghostly email resided, but given that I checked
all subfolders, I feel ok that I did not miss anything. Be sure to check your rules too, in case you are moving incoming messages and don't remember setting up such a rule.
Good luck! -
I have installed Premiere, but I can't find it on my computer
I have the Creative Cloud and the Application Manager tells me that Premiere is up to date, however I can't find it in my applications folder nor via spotlight and I can't download it, because the Application Manager assumes that it's there somewhere ???
On a Mac you should see an entry for Adobe Premiere Pro CS6 in your Applications folder unless you have changed the default install location.
Run the Adobe Cleaner Tool which you can download from here http://www.adobe.com/support/contact/cscleanertool.html. Search for Premiere Pro CS6 and do Cleanup Selected for it. -
I am trying to sign-up to Sky Player however I cannot do so because when I press the 'sign-up' button on the web page it refuses to take me to next page and the Firefox has a banner saying 'missing plugins'. When I click on that Firefox cannot find the missing plugins! I manually download some but it makes no difference.
Had similar problems in the past with other sites and end up have to use IE instead!Install Silverlight.
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why didn't os x lion install on my Macbook Pro?
The installation should have been automatic when you downloaded it. Do you have the new lion features (like mission control, new scrolling bars, airdrop etc.)? If you do, there is no problem.
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I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5 -
trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help
Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac? -
Ok I rented a movie off of iTunes and it worked but then I got an update so I did it not it still says I have the movie but I can't fined it .. It tells me to go to my downloads ?
You can do it by manually managing music and videos. See:
iOS: Issues syncing content with multiple computers using iTunes
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions -
I have a new laptop and am trying to download I tunes. When I do, it says it's already there, but I can't find it.
When I do, it says it's already there, but I can't find it.
Is it taking you to the "Thank you for downloading iTunes" page, but then nothing seems to have downloaded? Or is something a bit different going on? -
Apple says Reminders works with Outlook, but I can't find where the lists are displayed in Office or Outlook once they are synced. Any suggestions?
I'll guess you've already discovered the answer to this, but just in case:
Reminders works with Outlook tasks by syncing with iCloud, or through Exchange. You can't sync iOS Reminders with Outlook Tasks via USB/iTunes (like you can do with Notes, Calendar, Contacts).
So the marketing material on Reminders is a little misleading in that it's not specific enough -- there is no syncing without one of those intermediary systems mentioned above.
On a side note, syncing Tasks/Reminders via iCloud is not very good in my opinion:
Requires that you sync to the cloud, even if you have no other use for storing personal data in the cloud.
Requires that the iCloud Control Panel be installed on your PC (not sure about Mac).
After syncing, you'll find new Calendar and Task groups called "iCloud" have been created in Outlook. The calendar groups appear to be created even if you're only syncing Tasks/Remminders (not sure why).
Reminders are stored in the new group (noted above) called "iCloud" rather than in your default Tasks group. This seems to me to be a sort of "parallel" sync, rather than a true sync with Outlook. There are oter implications of your synced tasks being in the new group that I won't go into here, but you can search the interwebs to learn more.
In my own case, I tried iCloud syncing, decided that I didn't like it for the reasons stated above, and then uninstalled (Control Panel and new Outlook groups) with no apparent ill effects.
Though I don't guarantee you'll have the same results, it might be worth a try to see if it suits your purposes. -
How come ITunes says I purchased a song, but I can't find it in any library
How come ITunes says I purchased a song, but I can't find it in any library
As in purchased it 4 minutes ago, or 4 years ago? The new versions of iTunes are always very reliable at having songs show up in the main library display window when an item is added. Does your song appear in Recently Added? Have you checked your media folders to see if the song is actually on your computer but it is just iTunes that is having conniptions?
You can browse the forums here for suggestions by others. There isn't one single simple resolution:
https://discussions.apple.com/thread/3988957 - updating Match -
I've downloaded Microsoft Office 2011 and installed it, but i can't find it on my applications or open it up in my downloads. I can I get my microsoft up and running? - New to Mac
Did you actually run the installer? If so, there should be a Microsoft Office 2011 folder in your Applications folder. Have you checked there and confirmed that the folder does not exist? If it does not, try running the Office installer again. Note that if all you did is open the disk image file, you have to now go to the image (which looks like a drive in Finder) and then run the installer.
Regards. -
Creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
Hi karinasokol,
Please refer to the help document to fix this issue:
CC desktop lists applications as "Up to Date" when not installed
Regards,
Sheena -
I received the error message MSVCR80.ddl and was advised to uninstall all itunes/apple files, which I did in the strict order they said. I then tried to reinstall Itunes 11 and while it comes up to say i have installed it, nothing is on my computer? what can I do now?
See Troubleshooting issues with iTunes for Windows updates. See the further information area for tips on redownloading.
tt2 -
I followed the instructions in order to download my products but after the downloading of photoshop I've been able to downloader the premiere elements 13.
My account show the serial number and the registration of the product but I can't find where I can try to donwnload it again. ???Please use the below link to download Premiere elements 13 application
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
Download the trial version from above link and enter the serial number. It will convert to full version
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