CC software shuts down after 1/3 of a second - launches entire interface, quits with NO error messae

Can anyone help on the specified problem?
I have wasted hours talking to people on the Adobe chat now.
I signed up for Student Creative Cloud yesterday. Started downloading and installing InDesign and Photoshop. Both programs shut down about 1/3 of a second after launching. The software launches with full interface and then shuts WITHOUT any error message.
I also tried to open InDesign projects that I copied from another computer. It will load them perfectly fine, but directly asks to save them and upon doing so it shuts down.
It this a technical issue? Account issue? Please help - deadlines are coming up.

UPDATE: I also downloaded and installed Muse and Premiere.
Muse works, Premiere, Photoshop and InDesign do not.
There were older CS6 trial versions of Premiere, Photoshop and InDesign installed on this computer. I deleted everything before I installed my subscription software.
Could that be related to something?

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MacBook Retina shuts down after a few seconds after every boot

Hi there
My retina macbook keeps shutting down after booting and rebooting by its own a minute later. No error message is displayed or anything like it, it just magically shuts down.
It had been working fine until now but it seems to be going crazy for whatever reason...
When it shuts down by itself, I can't turn it on myself. It does it on its own even if the lid is closed and then shuts down again after about 30 seconds.
This only happens when it's connected to a power source (it doesn't even start when it's not).
I have tried to reset the PRAM without success.
The only time the issue doesn't happen is when I do a Safe Boot.
Can anybody tell me what is up with my Macbook (I really need it for work AND school).
Thanks

Have you done a SMC reset?
http://support.apple.com/en-us/HT201295
Run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
Download and post an EtreCheck report:
http://www.etresoft.com/etrecheck
Ciao.

My Mac 10.7.5 won't shut down after new software (security update 2013-003) installation-- hangs at grey screen with "software update" at top. It also intermittently goes to sleep without my asking. What to do?

My Mac 10.7.5 won't shut down after a new software installation (Security Update 2013-003). It just hangs at a grey screen with "Software Update" at the top. I have to force quit, then restart-- but the new software hasn't installed.
My Mac also intermittently goes into Sleep mode, repeatedly, unprompted by me. I suspect a connection between these two problems.
I have tried deleting the /Library/Updates folder. It hasn't helped. The update still won't install, and my Mac won't shut down without my forcing the quit.
Help please!

Hi, I've just come accross the same problem... did you manage to get a resolution??
Cheers, Chris.

Several Apps seem to just mysteriously shut down after using for a while. Same with Safari, I will be using Safari and it shuts down. Face book too. I've reset and shut down my iPad 3 and restart it, but it stills shuts down. What to do?

Several Apps seem to mysteriously shut down after using them for a while. Face Book shuts down , netflix, Safari, and other Apps. They work fine for a short while, or a long while, and then shut down and it brings me to my regular desktop screen. I've tried restarting by completely shutting down the IPad until I see the apple pic and turned it back on, but the shutdowns of apps continue. Anyone else have this issue? It generally started shortly after downloading and installing IOS 7......

Hi jennyoutwest,
Welcome to the Support Communities!
The following articles will provide some troubleshooting steps for your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
The final troubleshooting step would be to restore your device:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
Verify that you are using the latest version of iTunes.
Back up your device.
Transfer and sync content to your computer.
Cheers,
- Judy

Muvo TX FM allways shut down after Firmware Upd

After the Upgrade to newest Firmware my Player shuts down after 3-4 sec MP3-Playing! FM works... can anyone help me please?Message Edited by Bandit600 on 07-27-2006 02:4 PM

dankirkd wrote:
Like others I've been hit with the same audio and device shutoff issues after upgrading to the latest version of the Muvo TX FM software (.22.03).
What a fricking pain!
After reading a lot of the boards and stuff I finally was able to revert to .9.0, but not before trying everything under the sun.
Starting with a player that had nothing on it I did the following:
- reinstalled .22.03 so I had something that my PC could copy files on to, etc...
- using Windows Explorer, formatted the device to FAT, instead of FAT32
- Attached device in Recovery mode (holding play button long enough while connecting to USB port, that the device came up listed as in recovery in the device manager dialog.
- launched .9.0 install (MuVoTXFM_PCFW_LF__9_0.exe)
This time I didn't semaphore timeout and it got past allocating tables and completed the install. My tests of the device seem to indicate things are working again.
Hope these steps help others!
Dan
Message Edited by dankirkd on 07-03-2006 2:52 PM
I followed this advice from dankirkd and I was able to revert back to the .9.0 firmware...

Macbook Air 11" shuts down after few minutes running

My Macbook Air 11" from mid 2012 shuts down after few minutes running, it is a laptop with very light use. The first time this happen was trying to upgrade to OS X Mavericks, after this I read it was maybe an overheating and definitely the case was hot, after this I placed the computer right in front the AC to finish the upgrade, finally I successfully upgrade the OS but the problem continue. I bring my Mac to service and now they said it is a Video Card problem, it doesn't make to much sense for me. Can somebody let me know if this could be a Video Card problem?

At what point is the shutdown occuring? As soon as you launch the install app?
If so, I would trash the install app file, and re-download it.
First, you might try running a Repair Permissions & a Verify Disk from the Recovery Partition. It is always a good idea to do this before any major software update/upgrade.

Hi my desktop starts and then shuts down after the apple logo and an oblong box appear.thanks

hi my mac
desktop starts then shuts down after displaying the apple logo and an oblong box.
thanks

Sounds like something is badly wrong with your system. First step would be to start up from your Mac OS X install disk, by inserting the disk and holding down 'c' at startup. Select your language, then choose Disk Utility from the Utilities menu. In Disk Utility, choose your hard drive and click the Repair Disk button.
If problems are repaired, try restarting and see if the problems are gone.
If problems couldn't be repaired, you can try DiskWarrior, which can sometimes repair problems that Disk Utility cannot. However, if nothing works, you probably are going to have to erase the hard drive and reinstall the system from scratch. Hopefully you have backups!
If there were no errors, or they were repaired successfully but that didn't fix the problem, then you should try booting into safe mode by holding down the shift key at startup. If that works, you may have some bad third-party software. What that might be is hard to say, though.
If nothing works, try rebooting from the Mac OS X install disk again and install Snow Leopard right on top of your current system. That shouldn't disturb your apps or data, but of course, if you don't have backups, you're in trouble if something goes wrong.

G570 shuts down after 20 minutes

First of all I need to tell how disappointed I am with my first ever Lenovo purchase. I was told Lenovo machines are very solid machines but it has staretd giving me problems after 1 day use.
My new laptop shuts down after 20-25 minutes when on battery. The last time, the screen went completely distorted with colorful lines before shutting down. Can someone tell me why this could be happening?
I am getting it replaced with an Acer the first thing in the morning.

hi usmanz.
sorry to hear that but could be hardware/software issue.
to make sure it's hardware, can you perform clean windows installation by pressing one key recover button first?

Satellite Pro U200 shuts down after 5 mins then starts after a while

Satellite Pro U200 shuts down after 5 mins then starts after a while. When it shuts down the
blue screen says - stop: (0x0000008e,0xaa846f58,0xa9f29808,0x00000000)
sysaudio.sys - adress aa846f58 base at aa843000, datestamp 41107f1a

Hi
Believe me; its not easy to say exactly why the BSOD appears.
Generally it happens because of the serious software malfunction or hardware fault.
Did you use the OS from the Toshiba image?
There message says something about sysaudio.sys.
This file is a system audio WDM filter process and its a part of Windows OS. It controls the hardware like printer or graphic card on a lower level.
Note: The virus uses such files as a camouflage. You should use always a anti virus application.
Furthermore you have suggested that the notebook shuts down after 5 min.
Well, this sounds like a overheating issue. How did you use the notebook? You should know that the free space around the notebook is very important because of the air circulation. The ventilators should be also free.
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IPhone 4 shuts down after heavy music/mapping use

My iPhone 4 keeps shutting down after us for music or maps for some time in motor vehicle; sort suggests it is overheating!! Sometimes it will not reset/restart using both conytols for quite some time. I have rrestored the iOS several times without curing shutting down probelm. And now the iPhone won't show up in iTunes on my new Macbook Air. All software including iTunes is up to date. I would appreciate advise on a solution. Thanks

Hello Zook47,
I would recommend that you take a look at some of the troubleshooting steps found in the article below.
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http://support.apple.com/kb/TS2802
Hope that helps,
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HT4623 My iPhone 4S keeps shutting down after I upgraded to iOS7

My iPhone 4S keeps shutting down after I upgraded to iOS7

This has happend twice to me in the past 12 hours since I just updated to iOS 7.0.2, but did not happen after I updated to iOS 7
Last night the operating system crashed to the Apple symbol (a reset) when browsing the settings menu.
Perhaps it's a bug with the movement tracking? Seems to be connected with sudden movements (I noticed it shut off when I quickly lifted the phone up to look at the screen) - perhaps the background parallax is glitching the system to a software reset? If my problem persists I may temproarily disable the parallax to see if that mitigates the resets.
To be clear, the update to iOS 7 didn't precipitate this problem, and I updated to iOS & on the day of its release (9/18).
This used to happen to me sporadically on my iphone 4s on iOS6, usually when my battery was anywhere at 40% to 5% - though I suspect that was because I was due to re-set the battery by completely draining it.
Is anyone else having this issue with their iPhone 4S?
I'm using a Verizon iPhone 4s 64 GB, still in excellent condition.

Just updated my 4S to iOS 6 - it shut down after the instait showed a "connect to iTunes" icon.

Just updated my 3GS to iOS 6 - it shut down after the install - then it showed a "connect to iTunes" icon.
iTunes said the phone was in recovery mode & needed to be restored. Clicked "restore" in iTunes & get "iTunes is restoring the software on this iPhone" - didnt work - came back to showing the "connect to iTunes" icon.
Have repeated the process twice now - same result - "connect to iTunes" icon displayed on the phone & iTunes says the phone is still in recovery mode

See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps.
Some Users have reported that as many as 8 or 9 attempts were necessary Before success.

Safiari shuts down after visiting facebook, but no other website. Has anyone had this?

Safiari shuts down after visiting facebook, but no other website. Has anyone had this?

Seems my situation is unique? No one can help me?
Anyways an update: I held the Opt, then after it showed bootcamp, I was able to hold down on a set of keys (can't remember what I used) but I got the recovery disk to load. It would not do anything at all with my mac os hard drive. It wouldn't even let me erase or reformat the drive.
My option left was to find an external drive to install the OS snow leopard disk. I ran into an additional problem that the install disk was scratched. I had to clean it and buff off some of the scratches with toothpaste. That seemed to clean it just enough for the disk to finish a successful installation on the external drive.
From there I was able to format the Mac OS partition. Now ever since, different error checking software tells me the hard drive is fine? Should I trust it anymore? This is really odd. How can pending sectors suddenly be fixed by this problem? Also it shows I have no more bad sectors in the drive.
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Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Sorry for the late reply. My email firewall has become a little over zealous & sent a lot of my emails straight to my junk email folder, so I have only just now discovered your reply in my junk mail folder.
The only "don't open files exceeding xxx megabytes" instruction I can find in my Prefs, is in the Bridge Prefs for Thumbnails, & mine is set at 1000mb. The biggest files I handle are bigger than 200mb so I should be able to open a few, not just one.
However, this doesn't explain why I can open a psd format file of 180mb, close it, but then can't open a RAW format file of only 26mb immediately after.
I can open the RAW file only if I restart my computer - very annoying!
However, thanks for the advice about the video card & memory.
So, I'm still stuck as to what the issue is.

How to find out why my MBP will always try to shut down after 1 hour

Dear all,
this is a question too complicated for me to answer; I have previously tried to solve this problem in a usenet forum (comp.sys.mac.system) - but we didn't get it solved there, and I finally gave up on it. However, it still persists, and it is so annoying that I want to try another approach on it this time using the Apple Discussions Forum.
The problem is as follows: my relatively new (bought in december '09) MacBook Pro 13" (2.53 GHz Intel Core 2 Duo, 4 GB RAM) has a problem: always when I leave it untouched for one hour, something within the system would try to make the computer shut down (system halt). Please note right that this seems NOT to be a hardware-related issue (al least not simply a bad mother-board or sth. similar - there are a lot of threads about MacBooks that seem to shut down immediately, like fainting - this is not the case here). Instead, the system behaves like anytime when a user-requested shut down is invoked - for example, the running applications would check if any changes should be saved, and ask questions. The only thing is: I did not request a system shut down, and even more: I do not WANT the system to shut down. In fact, this whole problem is extremely annoying, since it constantly messes up my open documents (e.g. the TextMate workspace I usually set up, or similar things), forcing me to reestablish my workspace at least once a day. Over time, this can be very annoying for a computer that's used for work!!
During the course of my earlier discussions in the forum, we tried to find out what makes the computer go down - looking through the system log files etc. - but to no avail: we couldn't trace back the event that has caused the system to invoke the shut down procedure. However, it seems that this issue is related to the Mac operating system, and not the hardware - and this is why I ask this question here (and not in the MacBook Pro section). It may be that we simply didn't look in the right place - or not with the right tools - and I hope that there may be some people here with some new ideas how to trace the reason for this procedure. Everything I can tell now with some certainty (and I couldn't do it before in the usenet forum) is that the shutdown seems to be invoked about one hour after the system has been left untouched by a user (no key strokes, no mouse movements); I know this because I use my Mac for a wake up call now - and, since I sometimes need more than an hour for that, I can tell that this problem causes iTunes to quit one hour after the Mac has booted (which makes my wake-up music to switch off... and some of the running applications with no changes to save).
It would be very important for me to solve and remove this annoying problem, and I think that this really shouldn't happen! Needless to say, I haven't set the energy savings settings such that the system would shut down after one hour (in fact, I have set the system to always stay on when attached to a power supply); still, the problem prevails.
Does anyone of You specialists have a good clue or smart suggestion where (or probably how) else to look to find out what causes the shutdown? Thanks a lot for taking the time and considering this annoying problem!
Best,
Björn

Yes - it is a bit frightening... Had other Macs before this MacBook (Pro), and never experienced such a problem. Don't know - of course I look into the Preference settings from time to time, and maybe I have changed that setting on the other computers... it never occurred to me...
What an annoyance such a simple decision to make the auto-shutdown after one hour a default can be! Probably, Apple reconsiders :-D I'd rather prefer an auto-lock of the account (instead of an auto-log off)... but I believe it has been expressed often enough that, in this particular case, the - pardon me - Windows-solution (to offer a simple lock of the account, the Windows-L-key combination, IIRC) is much more practical... to copy that behaviour under Mac OS X, You'd have to go through lengths...
Anyway! Pondind, thank You very much!!! Solved a kind of embarassing, but huge problem of mine!
Best,
Björn

CC software shuts down after 1/3 of a second - launches entire interface, quits with NO error messae

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