CC subscriber but keep getting trial version message - Lightroom

I am a subscriber but when I open Lightroom I continue to get a message saying that my trial version has expired. How do I get past this and stop it from happening again.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

Keep getting Trial Version message after purchasing cs6

I dont know what to do. I keep getting a trial version message every week and i purchased CS6 Extended 6 months ago and have a serial number! I enter my serial number every time and the message goes away, but then comes back. Whats going to happen when it thinks my trial version has run out? Will i lose my photoshop cs6 program that i have already paid for and have been using for 6 months? Im very concerned. Please help. Thank you, my best, rick

Hi Rick,
This was just announced and should fix your problem (ping back if it doesn't).
regards,
steve
Today we released Photoshop update version 13.0.4 (for Mac perpetual customers) and version 13.1.2 (for Creative Cloud members, Mac and Windows), resolving this licensing issue:
Trial screen displays when you open Photoshop CS6 - When you open a copy of Photoshop CS6 that you purchased, a notice displays that you can try this product for 30 days
How to get the Update
1. In Photoshop, choose Help > Updates.
2. The Adobe Application Manager will launch. Select Adobe Photoshop CS6 and choose Update.
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updates-now-available.htm l

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

ITunes keeps providing a message that iPod is currupted. I have restored the iPod and reloaded iTunes but keep getting the same message that the iPod is currupted.

iTunes keeps giving me the message that my iPod is currupted. I have restored the iPod and reloaded iTunes but keep getting the same message. What's weird is that my iPod will connect to another PC and that my PC will connect to my daughter's iTouch. Any ideas? My iPod was working with my PC for years and just started getting this error.

According to this article: http://support.apple.com/kb/TS3694
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
B-rock

Can't run itunes is asking for quicktime but keep getting an error message .

can't run itunes is asking for quicktime but keep getting an error message the feature you are trying to use is on a networkresourse tha is unavailable c:\docume~1\test\locals~1\temp\Ixp133.

It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.

HT2914 Hello: I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080,

Hello:
I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080, Codec MPEG-2 video linear PCM timecode, color profile HD (1+1+1). Can someone help? Thanks, Paul

You can't import MPEG-2 files directly to FCP X.
Can you play this file in Quicktime Player? If so, then you can use the free program MPEG Streamclip to convert this to Quicktime. Use the ProRes codec.

I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbf

Please help
I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbf

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2

I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?

I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?

It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.

I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process

I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process

sheltonrt wrote:
I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process
That is strange, sheltonrt.
What kind of an error?

HT1338 I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store. Cannot find a contact number to resolve this issue?

I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store. Cannot find a contact number to resolve this issue?

Apple Store Tel: 1-800-692-7753
Best.

I am trying to add a hard disk but keep getting an error message to add null disk

I am trying to add a hard disk but keep getting an error message to add null disk. How do I fix this problem?

When installing a new OSX, it is not unusual that some applications will not work. You have to check with the developer to see if they have upgraded to the new OSX or find a substitute application.
In regards to your new HDD, most of the time they come formatted for Windows, not Mac. Connect the HDD to your MBP and open Disk Utility>Erase. To make it compatible, select 'Mac OS Extended (Journaled)' as the format. Click on the Erase button. You then should be able to read and write to it.
Ciao.

Trying to convert Pages to Word doc, but keep getting this error message: TypeError: Object doesn't support property or method 'invalidate' JavaScript console contains more details. Any ideas on how to get past this?

Trying to convert Pages to Word doc, but keep getting this error message: TypeError: Object doesn't support property or method 'invalidate' JavaScript console contains more details. Any ideas on how to get past this?

Right. If you are using delegated privs and sudo, make sure that sudo is configured to pass on the PERL5LIB and ORACLE_HOME environment variables at least.

I am trying to get an AP to associate with a wireless Controller but keep getting this error message (%CAPWAP-3-ERRORLOG:Could not resovle CISCO-CAPWAP-CONTRPLLER)

I am trying to get an AP to associate with a wireless Controller but keep getting this error message (%CAPWAP-3-ERRORLOG:Could not resovle CISCO-CAPWAP-CONTRPLLER)
I can ping through to the WLC and the AP.

Thanks a lot Loe for the Feedback. The issue was not my configuration but rather the type of Wireless LAN controller I have, the WLC does not support my AP's. I have a Cisco 520 series WLC and got to know they only work with the 500 series AP's. my AP's are 1130 series meaning i have to get another controller or change the APs.
thanks once again..

Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

CC subscriber but keep getting trial version message - Lightroom

Similar Messages

Maybe you are looking for