CC Subscription gone after changing primary email

Hi,
9/9-14 I bought the student pack of CC with yearly subscription. Later on that year I changed my primary email, and my subscription was gone. I contacted customer service and he told me to wait. Now it's been several weeks and it's still not registered on my account. Furthermore, my bank account is still being charged the monthly fee without a confirmation email being sent to any of my email addresses.
I've tried getting in contact with adobe several times, but their chat is "unavailable" every time.
How can this be fixed?

Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

Similar Messages

Have problem after change primary email and Apple ID about restore purchased content

I have already download pokedex ios in my ipad and purchased pokedex in all region but there was an internet problem. i could download only Kanto and Sinnoh then i deleted application and redownload again. when i choose restore and add my Apple password, nothing happen. i tab purchase $5.99 for all region it show " you're already purchased this but it hasn't been download. Tap OK to download it now. Add my password. then i show "Error Cannot connect to iTune store." I don't know what happened. i try to check my Apple ID in App store, in iTune store, my Payment --> It's OK. No any problem.
Please help me, i don't know how to solve this problem.
I have sent email to Pokedex development team but they say I have to contact with Apple support

Hi KittyTasuta,
Thanks for visiting Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes Store connection:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy

How can I change Primary Email Address to icloud email?

I have an apple id been using for many years. I would like to change the primary email address. I would like to create a new icloud email address and use that as primary email for my apple id.
When I try to do this in the Manage Apple ID it says that I cannot pick an email address associate with apple domain.
How do I do this???
Essentially I would like to start over with an icloud email address but keep all my existing itunes purchases etc. If I create a new Apple ID with icloud email id I am hosed and cannot copy over my purchases. If I stay with existing Apple ID, I can change primary email address but I can't use icloud email.
Any suggestions??

While you can't currently change your Apple ID to a Mobile/iCloud email address, I found a solution that helps with a related problem.
Suppose you've recently got an iCloud email address, but Apple are still sending all your iTunes Store, App Store and Mac App Store receipts to your old gmail address (the one that's still your Apple ID). And suppose they're also sending all the Apple Support Communities notifcation emails to your old gmail address. How do you change it? How do you fix it?
Well the option exists, but it is hidden away in a weird place. To get Apple sending all of their receipts and notifications to your new iCloud email address...
• Go to your country's Apple Store website http://store.apple.com/
• Click on the Account button in the top-right corner
• Under Account Settings, click on Change your default shipping or billing info
• Sign in with your usual Apple ID and password
• The email address listed under Payment Information is the key
• Click on Edit next to Payment Information and change that email address to your iCloud address
That's all you have to do.

Can I change primary email address ?

can I change primary email address ?
Address of skype is fina_22
my primary email address is *removed for privacy*
thank you
best wishes ....

yes you can - https://support.skype.com/en/faq/FA96/how-do-i-change-my-email-address-or-add-another-email-address-...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

Change primary email address and telephone numbers

change primary email address and telephone numbers

I want my Itunes/apps purchase emails to go to a different email address than my appleID.
I have changed the primary email address and even added an alternative.
But when I made my last purchase it sent the DO-NOT-REPLY itunes receipts to the originaly email address (which is still the appleID)
yes the new primary email address is verfied.
Am i missing another setting somewhere? in tunes or icloud? I just dont want the itunes info going to the AppleID (or original set up email address)
Thanks,

After changing my email address I am no longer able to email photos from my iPhone 4S

After changing my email address I am no longer able to email photos from my iPhone 4S
I have changed my mail settings to make the new email my Default, sending and recieving from mail works fine but I can no longer email my pics from the photo app, is there any other settings I would need to change?
Thanks

Hi Oregonluver,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Best of luck,
Mario

How can i change Primary Email Address in apple ID

How can i change Primary Email Address in apple ID.

You cannot change a *.mac, *.me or *.icloud email address - any Apple issued email address cannot be changed. Only non-apple issued primary email addresses are editable.
http://support.apple.com/kb/HT5621?viewlocale=en_US
You can contact the AppleID support team at http://www.apple.com/support/appleid/contact and ask them what can be done.

How to change primary email address

how do I change primary email address. Of course I won.t be able to receive any responses because my primary email address no longer exist. I.m curious why Paypal will not let me change my address on the profile page.

I found a resolution to this problem. I had been using Chrome when I had the same problem as you. I had to go to the Paypal website from Internet Explorer. Then you can go into your account settings and add a new e-mail address and go through the process of confirming it. At that point you can click on the edit button for the NON-primary email address and it will take you to the edit page where there is a box you can check to make it your primary address. Click on that box and then you can go back and delete the old primary address. Hope this helps. Worked for me.

I have changed primary email and can't sign in now

I have changed primary email on my Apple ID Account because this mailbox was closed, and unfortunately i changed address on my other, and now i can't sign in in the changed Apple Id account. this mailbox has closed I couldn't verify the changes. How can i repair this or move my goods in other Account?

Tap on the id in Settings > iTunes & App Store (or at the bottom of the Featured tab in the App Store app or Music tab in the iTunes store app) and log out of the account and then log back in with the updated version.

Cant change primary email because its my back up address

I cant change my primary email address because its my back up address. My primary email has been cancelled??

Hi Sundancer2,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are talking about verifying or changing one or more of the email addresses used with your Apple ID, you may find the following articles helpful:
Change your Apple ID
http://support.apple.com/kb/HT5621
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
- Brenden

Password error when trying to change Primary Email...

I use my Microsoft Account to logon to the Skype application on Windows7. Then, on the Skype web pages, I logon with my Microsoft Account, then use Skype > Account > Edit Profile > Contact Details > ...I added a second email address. That worked OK.
Then I went back to the same function, and wanted to make the new email address into the "Primary email".
When I do this a pop-up asks for my Password and says ...
Enter Password Please confirm your password, we're just being extra safe.
I do this but then get an error saying...
oops, that wasn't the right password. Try again.
After several attemps,...it does not work.
It appears that this function is not working at all.
I am fairly confident that I am using a valid MS Account and Password (since I can also use it to logon to people.live.com and/or Skype itself).
I can get this same error with several Accounts.
What Password does Skype want on that web page ?
Thanks.

If that story about "not the same as the MS Primary alias" is the reason,
then do not tell me "password is incorrect".
Give a proper / meaningful error message like ...
"...you cannot set the Skype Primary address to something that is not also the MS Account primary alias".
==
I verifyied that I have already used account.microsoft.com to change my primary alias at the Microsoft Account to the "new" email address.
So if that is why Skype is complaining...then it is "wrong",
because at this point in time the Skype Primary email is NOT equal to the Microsoft Account Primary alias.
(The Skype Primary is set to the MS Account email that was "primary at MS" when the Skype account was connected (linked ?) to the Microsoft account.)
In reality (real life) that old email address is "going away" so the Skype primary will be completely useless and incorrect.
Thanks
==
==

Issue when changing primary email address of Apple ID

I consider this mail as bug report of how Apple handles multiple email addresses on Apple ID.
Pre setup:
Primary email: "email address"
Additional address: "email address 2"
Iphone installed with "email address" and
Steps to do on appleid web page:
1 - Change password (was forced)
2 - Remove "email address 2" from additional mail addresses list
3 - Change apple ID primary "email address" to -> "email address 2"
4 - Add "email address" to additional addresses list
Result:
Primary email: "email address 2"
Addidional address: "email address"
When you try use iPhone, it asks login to iCloud (correct behavior, password has been changed). But iPhone does not ask for login, it asks password for "email address".
If you try remove "email address" iCloud account, iPhone asks password for "email address" to remove "Find my phone". Device cannot be removed from iCloud web page so iPhone is "locked" to "email address", and this cannot be changed.
Alternative Apple ID "[email protected]", also listed on additional email addresses list. You CAN'T change alternate Apple ID, but you CAN remove "[email protected]" from additional mail list. This must be bug!
Another bug: You CAN'T select primary email address from 'additional mail addresses' list, you MUST remove address from list first, then you can change primary address to that removed address. You should able to use own verified address as primary apple id address.
Also removed addresses must be re-verified every time after removing.
Guess what happens when we have several iPhones/iPads on our household?

I had a similar problem, which prevented me changing my personal data on iCloud/apple etc. I found the answer on the apple web-site, "appleid.apple.com".
This site lets you change your primary country, and so lets you use the app store.

Change primary email address using the Skype app

I am automatically logged in to Skype on my iPad however I don't remember the password (it is saved automatically and every time I turn on my iPad it automatically logs me into skype)
The problem is I forgot the password. And I don't have access to the email address associated with the account.
How can I change my primary email address using the Skype app?
Thank you for your help!!!!!

Alzee2 wrote:
I am automatically logged in to Skype on my iPad however I don't remember the password (it is saved automatically and every time I turn on my iPad it automatically logs me into skype)
The problem is I forgot the password. And I don't have access to the email address associated with the account.
How can I change my primary email address using the Skype app?
Thank you for your help!!!!!
Open the link below and just select the appropriate option/category in your case.
https://support.skype.com/en/faq/FA109/i-ve-forgotten-my-password
please also be advised that you may be asked to provide verification details or answer verification questions before Skype can proceed in assisting you resetting your account password. Then after you regain access to your account, you can change your registered email address to your preferred one.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

Changing primary email account confirmation passwo...

I use my Microsoft account to log into Skype. I can log in just fine, and make calls. However, when I try to change my primary email account, it will ask for a password after you save changes. It will not take my Microsoft password so the changes aren't saved. When I purchased Skype credit, it said my ID was live:xxxx. As far as I am aware, there is no password associated with that ID. I've tried to do the forgot password option, and I get the email with the token just fine, but when I try to use it to reset the password, I get an "Opps, this isnt a valid token message." I've done it twice with the same results each time. At some point I expect my former ISP to disable the email account that is now listed as primary, so I'd like to get my Microsoft email account switched to primary.

Hi Danlepage
in this post: http://community.skype.com/t5/Security-Privacy-Trust-and/So-you-want-to-change-your-primary-mail-but... I've tried to describe what you need to do.
if you have a skype account created through the use of a microsoft account or a facebook account you have to do some not soo obvious things if you want to change your primary email. that is what I try to describe in the post...
if your skype account was created as a normal skype user (where you log in with a username and password), then you should not have any problems. just remember that the password you are supposed to enter when changng the primary mail, is the password of your skype user (I say this because you might be using a microsoft or facebook account to log on even in this case)
it is all very confusing, and skype support also have problems helping you (I spent 50 minutes in a chat session just to be told it can'nt be done.... two hours later I stumbled on a solution/workaround

Cannot change primary email because password is no...

I need to change my primary email.
Had no problem to add a new email address in the email settings.
But when I try to set the new email address as primary email I am prompted to re-confirm the change by entering my password again. After hitting enter I am always getting an error message: either "400 bad request" or "wrong password" - but it is the right password. I logged in with it before.
Exactly follow the steps from the FAQ - but #7. Enter your existing password, then click Enter." failed...
https://support.skype.com/en/faq/FA96/how-do-i-change-my-email-address-or-add-another-email-address-...
I am using MacOSX 10.6.8 and tried to change this setting after logging in with Firefox 14.0.1 and Safari 5.1.7 - failed with both browsers with the same error. Must be either an error with your webpage or in the skype account administration.

I found a solution on my own. Skype did not answer me to solve my problem - but: it is their problem: it's a glitch in the Skype webpage or password system! And from my point of view a lack in the matter of how the software developers pay attention to security issues because the problem (but not the solution) was mentioned a few times in the support network....
As I found out the exact problem is:
If you have a skype user password with special characters (e.g. & ! ? * etc.) it will not be accepted by the window (or the script that checks your password) that pops up to re-confirm (with your password) that you want to change you primary email address. Well, and I had a password with special characters
Not very good from a security point of view... as we are always taught that we should use passwords that are a mixture of UPPER and lower case letters, numbers and special characters to gain maximum security.
That means: in the case to change your primary email address Skype does not allow maximum security. And this case is a very personal case - see a story what happens if it’s to easy to change email addresses: How Apple and Amazon Security Flaws Led to My Epic Hacking http://www.wired.com/gadgetlab/2012/08/apple-amazon-mat-honan-hacking/
Solution (provisional - a proper one has to come from Skype):
1. Change your password into a simple one with letters & numbers only like doUh8me
2. Then go directly to the process of changing you primary email address
3. After that immediately change your password again into a complicated mixture incl special characters etc. like hELLOu@SKYpe!?M8BEuseFULLtomakePW0RDSm0resecure?!?
And please Mr. & Mrs. Skype: get in a hurry to let us use a maximum secure password everywhere where we need to enter it... thank you!

CC Subscription gone after changing primary email

Similar Messages

Maybe you are looking for