CC Team Ready reseller didn't use my Adobe ID
My admin bought CC Team Ready for me from a reseller. The admin got a welcome letter, but she doesn't have an Adobe ID - the subscription is for me. How do I associate the membership with my Adobe ID? The reseller was stumped.
Hi,
Please contact support to have this resolved: Contact Adobe Support(http://www.adobe.com/support/contact/)
On the support page, click on Creative Cloud "Managing my membership, subscriptions and online services".
You will then have the option to chat with a support representative or call support using the phone numbers listed.
Thanks
Similar Messages
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I need to know the pricing for Team Ready for 10+ users.
I need to know the pricing for Team Ready for 10+ users.
http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/creativesuite/compa nies/pdfs/CCTR-offer-overview.pdf
How to get the Creative Cloud Team Ready offer
This offer is available worldwide through reseller partners under the Adobe Transactional Licensing
Program (TLP). It is not available directly from Adobe. There is no minimum purchase or limit to the
number of memberships you can buy.
http://partners.adobe.com/resellerfinder/na/reseller.jsp -
Is there a path to transfer a Creative Cloud license to a Creative Cloud Team Ready license?
Our team wants to be on Creative Cloud as soon as it is officially released (hopefully for $29.99 per user). When Creative Cloud Team Ready is released, we would like the option to convert to Team Ready without a penalty. Will that be an option?
This is very unfortunate, and the introductory video is misleading, as I watched it and got excited for the new product I believed from what I was seeing and hearing that this would indeed have team availability. Why wouldnt Adobe launch this for use in teams, this doesnt make any sense to launch this only for individuals, I would imagine most professionals self and publically employed touch a team at some point in thier workflow. Has nothing been taken from googles example, docs 'etal?
This is befuddling, I talked to an adobe agent and asked if I should wait to buy the individual offereing because of any confusion or not being able to merge into a team offering and they said, yes you should probably wait because we don't know how they will work together if at all, because CCTeam is going to be a completely separate offering.... Really, you guys really dont know how its going to or not going to work together for someting slated to launch later this year? wouldnt the obvious be to include in the development a way for it work, perhaps bringing individual accounts under an umbrella company account, which would be great because then individual users could move from company to company seemlessly, there should also be a way for separate companies to connect to each other via the cloud system for team projects and then disconnect after the job is done. Versioning and cloud amoung groups of individuals and groups of companies is almost a must nowadays. <hoping for the best>
Here is the copy from my transcript of talking to an adobe agent, he says there is no reseller Option, David_b?
My name is Robert H, how can I help you today?
Robert H: Hello, how may I assist you?
David Blanchet: I wanted to ask a couple questions about cs6 team
Robert H: Okay
David Blanchet: I am self employed with a business partner, how can we both use cs6 creative cloud
David Blanchet: meaning basically is there a solution where both of us can access the cloud hosting of images and collateral
Robert H: Creative Cloud is designed for individual use at this time. We will be adding a team edition in the short future.
David Blanchet: I tryied calling the cctr company in the us CDW and they had no ide what i was talking about
Robert H: Creative Cloud is not sold through resellers and is only sold through adobe.com
David Blanchet: if I purchase and individual license now, well if we both do, can we merge them into the company offering later this year, or have you all not gotten to that aspect yet?
Robert H: No they will be different platforms.
David Blanchet: http://forums.adobe.com/message/4389436#4389436 this adobe forum post lead me to the Adobe Creative Cloud? Team Ready and a page which gave me more info on how to find a reseller??
David Blanchet: ok so should I wait on purchasing the individual product? I;d hate to purchase and indivdual product then when the team offering comes out, not be able to get out of the personal one
Robert H: I would wait since the details have not been released yet.
David Blanchet: ok, fyi this is where i found the reseller info : http://www.adobe.com/products/creativesuite/companies.edu.html
David Blanchet: well thats all I have, thank you
Robert H: Thanks,
Robert H: Have a nice day
David Blanchet: you too -
Cloud clients vs. Team Ready Clients getting mixed up
Before getting a Team Ready license going for the various PCs and Macs in my department (5 seats,) I had already purchased a Creative Cloud license for one of my Macs, which I also share on the Macbook I take work home on since it's good for two computers for exactly that reason.
Anyway, apparently since the log in for all of the computers is under them same Adobe ID, I have a couple that, even though I installed with the license key for the Team, keep thinking they are on the Cloud account and require me to deactivate one of the other computers to keep going.
What I need is a way to consolidate all the units under the Cloud so I can avoid this.
I received an email before the end of 2012 saying I'd be contacted at the beginning of this year with new Cloud options, which I'm hoping will solve this problem, but haven't heard anything.
I'm hoping you'll have some advice so I can quit either constantly deactivating computers or re-entering license codes.Hi Troyelister
Creative Cloud only allows you to use two different computers with the same Adobe ID/email address - even if you have two separate memberships linked to the same email address. If you want to use them on four computers it would be best to change the email address for one of them, probably the team one would be easiest. If the work one has replaced the need for your individual one, you might want to contact our customer service department regarding cancellation options.
US
800-833-6687
Monday-Friday, 5am-7pm PST
Hope that helps,
-Dave -
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915> -
How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.
Hi
Please take a look to this thread Re: Can I refresh the browser rather than open a new tab? -
Can I use one Adobe ID for two separate CC Teams?
I recently got a new job, and am still doing freelance work for my past employer, who will continue to keep me as a seat in their CC membership (CC for Teams).
At my new job, they are in the process of switching over to CC. Will I have to obtain another adobe ID to be a member of their team membership, or can I use the same one that I use for my previous job?
Also, will I then have two separate Cloud folders? How will this affect desktop sync? Will I have to log in and out using the CC app?
Any and all insight into this area would be very much appreciated.
Thanks!Yes.
Cheers,
GB -
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carolinechx wrote:
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Revision: 3037
Author: [email protected]
Date: 2008-08-29 06:54:15 -0700 (Fri, 29 Aug 2008)
Log Message:
Update flex-config.xml files used by the team and qa webapps to use the {targetPlayerMajorVersion} token instead of a hardcoded player version in the library-path and external-library-path. This will allow the correct playerglobal.swc to be located when the target player version is set in the flex-config.xml or passed to mxmlc or compc.
Modified Paths:
blazeds/trunk/apps/team/WEB-INF/flex/flex-config.xml
blazeds/trunk/qa/resources/config/flex-config.xmlUnfortunately I don't have the
"org.eclipse.swt.win32.win32.x86_3.1.2.jar" file. On my computer
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Builder 2\plugins) instead it is set up as (C:\Program
Files\Adobe\Flex Builder 2\metadata\plugins) but I've looked in
everything and that file just isn't in there. I've re downloaded it
twice. Still not there. Is there anything else i can do.
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