CC Trial and then Subscription with different Adobe IDs ......on the same PC.

Hi
My partner signed up to the Creative Cloud Trial  and after downloading and installing several programs we decided to subscribe - which I did using my own Adobe ID. 
We noticed that all programs were still in Trial mode - so we uninstalled the programs and downloaded and ran the CC Cleaner which we found on another thread.
I've now downloaded Photoshop again - using my own Adobe ID - but instead of allowing us to licence the software by logging in to my Account it states that we are still in Trial mode.
We would appreciate help/advice on how to sort this out as some of the trials are due to end in the next few days.

Hi Sandy,
Just a guess but this might be related:
Creative Cloud products launch in trial mode on non-English operating systems | CCM, CS6
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
Try changing the language in the preferences to English (International)
You might need to reinstall after that but I'm not sure
-Dave

Similar Messages

  • Is it possible to have 2 icloud (from 2 different iphones with different apple ids) on the same computer?

    I am inquiring as to if you can 2 different icloud accounts (that come from 2 different iphones with different apple ids) on the same computer. I would like both iphones to be able to back up to the same computer since we have different accounts/pictures/mail etc.

    Yes, if you create 2 seperate user accounts.

  • Devices with different Apple IDs ring the same time when some one facetime me.

    I have iPhone 5s and iPad mini.  Each has its own Apple ID.  But, when some one facetime me on one of them, both are ringing.  Even one is in London, and one is in Austin.
    How to fix to have iPad mini rings when facetime to it, or iPhone rings when facetime to iPhone, not both.
    Thanks.

    TJBUSM1973, rbrylawski...,
    Thank you for helping me on this problem.  To answer your questions,
    - No, each device has different contact, i.e. "reach me.." to different email address.
    - No, one of the Apple ID is totally new one for my iPhone 6s.
    - I have done some testing.  My son set up two different entries of my devices, i.e., one for each device.  But, it is still ringing one both devices when he facetimes me using one of his entries.
    But, it seems that if someone just has setup to reach me on one device in her device, then, only this device is ringing.  So, I am not sure why.  My son's set up are two different contacts to my devices. 
    I will do more testing when my son brings his device back home.
    Thanks again.

  • I have accidentally deleted off my Mac a preferences file for Adobe photoshop and now the program cannot initialize. I have talked to Apple and then say that if Adobe can isolate the file they can help me restore it from my time machine. How do I isolate

    I have accidentally deleted off my Mac a preferences file for Adobe photoshop and now the program cannot initialize. I have talked to Apple and then say that if Adobe can isolate the file they can help me restore it from my time machine. How do I isolate the file ?

    Do you have the path to this file and name of this file?

  • I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?

    I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?

    Apple Application Support was not found. Apple Application Support is required to run iTunes.  Please uninstall iTunes,  then install iTunes again.  Error 2 (Windows error 2).
    Many thanks. That issue will be causing the iTuneshelper error message too.
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I subscribed to iTunes Match and would like to sync my music on multiples devices that have different Apple IDs within the same iCloud family.

    I subscribed to iTunes Match and would like to sync my music on multiples devices that have different Apple IDs within the same iCloud family.
    Can someone indicate the way to proceed?
    Thanks.

    Hi,
    You can't use family sharing or multiple Apple IDs with iTunes match.
    ITunes match is only attached to Apple id that you used to subscribe.
    Jim

  • How can I edit multiple clips with different frame rates on the same timeline

    how can I edit multiple clips with different frame rates on the same timeline

    You do not want to edit material from different frame rates on one timeline. You CAN do this, but it is a very bad idea - and this is why.
    Once you establish the sequence frame rate - lets say it is PAL material at 25fps, any material that you drop into the sequence other than 25 fps will have to be changed to play at 25 fps. If the material you add is NTSC (29.97), FCP will DROP 5 frames per sec to bring the frame rate down to 25 fps. Which 5 get thrown away? Every 6th one. This yields a funky cadence that becomes even more complex as as there are also interlaced fields (DV/NTSC is an interlaced format). Oh, and by the way, the image sizes are different as well. DV/PAL has 576 lines of resolution and DV/NTSC has 480. FCP has to scale up the NTSC to fit the PAL frame.
    You do not want FCP adjusting these things on the fly. You want to do a thoughtful (and time consuming) conversion so that you end up with all your material in one format with the best possible image from the conversion process. Compressor can do an adequate job with Frame Controls turned on. The Natress Standards Conversion FCP plugin is another way to go. A third option is to find a post house that can do the conversion for you using a hardware based process.
    The good news is, once everything is in the same format, editing it will be painless and the output process very quick.
    Whatever frame rate/ image size you select, I'd suggest using ProRes for the codec. It is 4:2:2 color and will withstand color correction and composting with much more grace than any variant of DV based codecs.
    Have fun.
    x

  • I purchased a song on iTunes and then i asked to authorize it on the same computer i purchased it on

    I purchased a song on iTunes and then i asked to authorize it on the same computer i purchased it on so i do and it asks again and again. still can't hear my song.

    See this support article about dealing with repeated authorization prompts:  http://support.apple.com/kb/TS1389

  • HT204053 If I have set up my Mac with two different users,  can I use two different Apple IDs on the same Mac?

    If I have set up my Mac with two different users,  can I use two different Apple IDs on the same Mac?

    Each user account may have its own Apple ID.

  • If i buy a movie in itunes, the movie will be avaliable on my iMac and my computer with itunes? They have the same ID Apple...

    if i buy a movie in itunes, the movie will be avaliable on my iMac and my computer with itunes? They have the same ID Apple...

    Once the movie has completey download, having an Internet connection is no longer necessary. It would be wise to test the movie before you leave, though, in case of glitches.
    Regards.

  • Payment through different Account IDs of the same House Bank

    Hi Expert,
    How to make vendor payment through different Account IDs of the same House Bank?
    When I am using F-58 T.code for making vendor payment.Only i can see house Bank but no option to select different account ID.
    under one house bank i have 7 account ID and each account have different Payment method like check, wire Transfer,Electronic fund Transfer etc.
    What is the solution for this.
    Waiting for earliest solution
    Prasad

    Hi
    Based on the Payment method and ranking order system picks the account id
    please check your house bank settings
    Thanks
    Kameshwar Rao

  • How can i synchronize different contacts and different calendars with different iOS devices using the same Apple ID and iTune ID?

    I have the following situation. 1 Apple ID. 1 iTune account. I have 2 ipads and 2 iPhones
    1- I would like to have a set of 1 ipad and 1 iphone (mine) sharing the same contacts and calendar entries (synching from outlook)
    2- I would like to have another set of 1 ipad and 1 iphone (my wife's) sharing contacts and calendar entries but obviously these would be a different set of contacts and calendar entries than mine
    How can I set up my four devices to do this?
    Thanks for your help
    Cheers

    Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

  • ICloud and iTunes Match with different Apple IDs

    I won't bore you with how it happened, but I ended up with two AppleID accounts using two different email addresses, one for iCloud (upgraded from MobileMe) and one for iTunes.  I enabled iTunes Match before realizing this, and now my iPhone and iPad won't work with iTunes Match. If I change the iPhone/iPad to use the iTunes account, I don't have iCloud.  Can I merge two accounts?  Or is there a way to change my iTunes Match to the same account used for iCloud?
    Help!

    I tried doing this because I have the same problem, but I can't log in to iCloud with my regular apple ID. For some reason it needs to be an email address.  Any other ideas?

  • How do I fix my iPod when it goes to a white screen and then grey with a dark oval in the middle. I have tried restarting it a few times but it just goes back to the same thing. It has also been doing this for two days now.

    please help me!

    - Have you tried resetting the iPod.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to computer and if it shows in iTunes restore.
    - If screen is still on, let the battery fully drain. Then charge for an hour and try the reset and retore again.

  • Can we share apps and songs with two different apple IDs but the same computer?

    we both got an iPod Touch for Christmas and we have two seperate Apple IDs and I cant figure out if the music she has purchased and the music i have purchased can be combined. We are using the same computer (windows 7) and same user acct. We also have itunes gift cards and before we start buying stuff i want to know how this all works. Thanks in advance and I must admit i am new to apple and not the greatest at it.

    I've tried everything..unplugging and re-setting the Apple TV, restoring to factory settings and starting over...nothing seems to work. I'm not sure why the software upgrade would have affected it, but that's what triggered this problem. It doesn't seem right that if it's accessible on my computer and it's all music purchased by me, that it's not all accessible on my Apple TV!

Maybe you are looking for

  • Who can a customer contact if they are unhappy with the customer service the have recieved?

    I have been a verizon customer since 2008, I have been happy with my service, but at times when I have an issue, I don't feel I have been helped or talk to anyone that can actually help me or do anything.  More often than not its is a "wait it out ti

  • Creating a database with Sun Java Application Server 9

    I am using a slightly outdated reference book on J2EE programming. It gives 2 methods of creating a database used in its casestudies. The first is an ANT script that gives the following output: D:\original\CaseStudy-2-5\CaseStudy\Day02\exercise>asant

  • Best way to mask a keyline?

    Hi, I'm animating a mask for a logo keyline (rectangle shape) and I need it to reveal just like i was brushing the keyline so not the upper and lower lines of the rectangle at the same time as would be the case with a simple rectangular mask swiping

  • BPEL Services with Task are ending in Recovery console

    Hi All, I have a BPEL service with task activity. Once the task service is invoked, the BPEL service is ending up in recovery console. Not sure why this is happening, we are currently on SOA 10.1.3.3.1+MLR18. Note: In the same service I have a debug

  • Open-With menu displays two of every application

    After upgrading to Snow Leopard, there are two of every application when I right-click to "open-with" a file. I have followed directions found here, http://discussions.apple.com/message.jspa?messageID=10043445 except one problem, I have no .csstore f