CC Won't Install -- Taking too long

I have been stuck on the "installing creative clod desktop" step for over ten minutes.  I am unable to hit the "cancel" button and am making no progress.  How can I get CC to install?  This is my first attempt to install.  Just purchased today.

Lindsay Girard have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to resolve the current error?  If not then please do so.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

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