CC4.0 - Management report and email alerts

Greetings-
1. In Abap based CC4.0, Managemnet Report tab is not showing any result.
2. Email alerts are not reaching out to monitors email id.
CC cockpit's config for enabling these looks ok. Pls suggest wat are the steps(and how to) required outside cc cockpit in this regard.
Would appreciate your quick response.

2. Email alerts are not reaching out to monitors email id.
Did you check with your basis guy on SMTP server configuration in ABAP client (tcode SCOT)?
Thanks
Himadama

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