CCM 4.1 Corporate Directory Listings

Question

Our organization is installing IP Telephony across seven sites, and our Corporate Directory is incomplete - it lists only 64 members out of several hundred. Our CD also lists about 20 members with names but no extensions. So far we haven't found an answer in Cisco's documentation. Would appreciate guidance and help! Thanks!

Answer 1

Hi Kathy,
Here is the information that pertains to the Corporate Directory that you may be looking for;
Setting User Search Limits
To limit the search time for accessing users in the corporate directory and to reduce overhead for Cisco CallManager, set two enterprise parameters. The parameters apply to the user search from the Cisco CallManager User window and from the Cisco IP Phone directories button.
Enable All User Search This parameter specifies True by default. The False setting requires that a user search the corporate directory by entering search criteria (e.g., first name, last name, DN).
User Search Limit By default, this parameter specifies 64 search results at a time (the range is 1 to 64 search results). This parameter remains invalid if the Enable All User Search parameter is set to False and no search criteria is set.
Searches are limited to 64 results and are random. If the directory contains more than 64 records, a message displays stating that the search exceeded the search limit and the user must specify more specific search criteria.
From this doc;
Managing User Directory Information
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edad6.html#wp1025561
Hope this helps!
Rob
Please remember to rate helpful posts...........