Ccm 5.1 Licenses

If I want purchase two MCS7825 to be in the same CCM5.1 Cluster, how many LIC-CM5.1-7825= had I to purchase, one or two.

U will need 2. With 5.x Licensing, This would give you 2 Node License.

Similar Messages

CCM 5.x License Backup

Hi.
I know that have some commands in CUCM 7.x and later (maybe 6.x too) that permit us to copy the license files directly from CLI mode to a SSH FTP server, like this:
admin: file get license abcd.lic
But this command is not supported in CCM 5.x.
Is there other way to make a backup of license files?
Thank you.

CM 5.x has an inbuilt tool which can be used to check and repair DB Replication. The same can be accessed from CLI using the command utils dbreplication.
Please refer the following link for information about how to use the same.
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_1/cucos/511/iptpappa.htm#wp1012330
Hope this helps

CCM 7.0 license

Dear Sir/madam
I want to know does LIC-CM-DL-100= works with cisco call manager 7.0?
or should I order L-CM7.0-7835= ?
thank you
regards

Hi Amir,
L-CM7.0-7835= is for the server/node for an MCS7835 Server with CUCM 7.x
Server/Node License SKU's for Cisco Unified Communications Manager
LIC-CM7.0-7835= xxxx (where xxxx=number of Seats/Users) - License CM 7.0 7835 Appliance,
The second license part# is for Device License Units (DLU's) for IP Phones;
Device License Units (DLUs) are required for each device provisioned in Cisco Unified
Communications Manager. Each provisioned device consumes some number of DLUs from the
total licensed in Cisco Unified Communications Manager, based on the type of device and whether
it is an Adjunct Device or not.
After determining how many devices will be provisioned in your system, see the table below to
identify how many DLU's are required.
Each DLU SKU ordered can result in a separate Product Authorization Key (PAK), so try to
minimize what you order. E.g. if you need 100 DLU's, order the single 100-pack SKU instead of
10x 10-packs, so you get one PAK instead of 10 PAK's.
Device Type - Cost in DLUs
Cisco VGC Phone (Voice Gateway Controlled, e.g. behind VG248)
Cisco VGC Virtual Phone (Voice Gateway Controlled, e.g. behind VG248)
Analog Phone
CTI Port
0 -DLU's
Cisco Unified IP Phone 7902
Cisco Unified Mobile Communicator
Cisco Unified Presence user
1 -DLU's
Cisco Unified IP Phone 7905, 7906G, 7910, _12_S, 12 SP, 12 SP Plus, 30 SP Plus
ATA 186, 3911
Cisco Unified Mobility user (hardphone + mobile device)
H.323 Client
2 -DLU's
Cisco Unified IP Phone 7911G, 7912, 7937
Cisco IP Communicator
Cisco Unified Personal Communicator
3 -DLU's
Cisco Unified IP Phone 7920, 7921, 7925, 7931G
Cisco Unifed Mobility user (MobileConnect only - no hardphone)
4 -DLU's
Cisco Unified IP Phone 7935, 7936 3
Cisco Unified IP Phone 7940, 7941, 7941G-GE, 7942G, 7945G, 7960, 7961, 7961GGE,
7962G, 7965G
4 -DLU's
Cisco Unified IP Phone 7970, 7971, 7975G 5
Cisco Unified IP Phone 7985
TelePresence endpoints: CTS 1000, CTS 3000
IP-STE (Secure Terminal Equipment) Endpoint
6 -DLU's
Third-party SIP Device (Basic) 3
Third-party SIP Device (Advanced) 6
Third-party Dual-mode Mobile Device 6
Other Phone 5 -DLU's
LIC-CM-DL-10 Unified CM Device License- 10 units
LIC-CM-DL-100= Unified CM Device License - 100 units
LIC-CM-DL-500= Unified CM Device License - 500 units
LIC-CM-DL-1000= Unified CM Device License - 1,000 units
LIC-CM-DL-5000= Unified CM Device License - 5,000 units
Hope this helps!
Rob

CCM 5.0 license key

Does anyone know how to get a trial license key for Call Manager 5.0?
Thanks,
Glenn

Proshooter wrote:
After I rebooted the XP box I was able to use the license key without problem. I have now upgraded my 3 computers to v5.1, however I am now having trouble with my wireless connection on my laptop. In general I've found that the v5 series of the software is far less robust than the v4 versions over the last 6 months with both the UVerse router and my previous WRT54GL.
   Sony VAIO FZ190
   2Gb RAM
   b/g wireless
   UVerse Motorola VIP1216 Router/Broadband Gateway
   Vista Home sp1
The OS on my VAIO says I'm connected to my network and the internet. I can access the internet, however Network Magic 5.1 says I'm not connected, cannot "repair" the problem and does not let me access my "Network Magic Folders" on my network attached storage (Buffalo Terastations).
Maybe I should pursue this as a new topic?
Proshooter
Hi Proshooter,
Yes, you should. However include information on your Software Firewall you are using.
See this post: http://forums.linksysbycisco.com/linksys/board/message?board.id=Network_Magic&thread.id=18
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

Query: Predictive Use Cases for Customer Acquisition during Launch Phase

Dear all,
May I ask you to help me with some Predictive Use Cases (essentially SAP InfiniteInsight) for a Telco Customer who is going to launch new 4G services.
Some important points to note are:
1) Being a new product launch, there is no historical data about customers.
2) Predictive use cases should help the customer acquire more customers (higher acquisition rates)
This means that the traditional churn, next best activity, product recommendations scenarios would not be a great fit because they would essentially be coming in the grow phase.
Additional info: The customers has other businesses in retails, mining, refinery.
Rg,
Ankit

Since you do have the CC currently so you should have CS6 included as part of his membership. The download previous version section discussed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html provides guidance on how to install through the Creative Cloud Desktop application.
If you don’t have high speed Internet access available on the computer you can install on then you can download the installation files from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html and use the steps in http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html to license the software.
You will need to be online to submit the periodic activation requests but it sounds like Internet access is available on the computer you are installing.
Regards
Rajshree

Cannot start Wiley interscope

Hello all!
Here's the scenario, WIley Interscope is not starting due to Out of memory issue/Permission issues... because of this Solution manager is having trouble with updating it's password for J2EE_ADMIN.
nohup ./runem.nohup.sh &
[1] 643220
(pl6adm@am2hc113-PL6-PRODUCTION) /usr/sap/ccms/wilyintroscope > Running Enterprise Manager with IHOME=.
Running Enterprise Manager with JAVAPATH=/usr/sap/ccms/wilyintroscope/jre
java version "1.5.0"
Java(TM) 2 Runtime Environment, Standard Edition (build pap64devifx-20071025 (SR6b))
IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9 2.3 AIX ppc64-64 j9vmap6423-20071007 (JIT enabled)
J9VM - 20071004_14218_BHdSMr
JIT - 20070820_1846ifx1_r8
GC   - 200708_10)
JCL - 20071025
!SESSION 2010-04-16 08:41:21.524 -
eclipse.buildId=M20060629-1905
java.fullversion=J2RE 1.5.0 IBM J9 2.3 AIX ppc64-64 j9vmap6423-20071007 (JIT enabled)
J9VM - 20071004_14218_BHdSMr
JIT - 20070820_1846ifx1_r8
GC   - 200708_10
BootLoader constants: OS=aix, ARCH=ppc64, WS=motif, NL=en_US
Framework arguments: -product com.wily.introscope.em.product
Command-line arguments: -consolelog -product com.wily.introscope.em.product
!ENTRY org.eclipse.osgi 4 0 2010-04-16 08:41:29.084
!MESSAGE Error reading configuration: /usr/sap/ccms/wilyintroscope/product/enterprisemanager/configuration/org.eclipse.osgi/.manager/.fileTableLock (Permission denied)
!STACK 0
java.io.FileNotFoundException: /usr/sap/ccms/wilyintroscope/product/enterprisemanager/configuration/org.eclipse.osgi/.manager/.fileTableLock (Permission denied)
        at java.io.RandomAccessFile.open(Native Method)
        at java.io.RandomAccessFile.<init>(RandomAccessFile.java:243)
        at org.eclipse.core.runtime.internal.adaptor.Locker_JavaNio.lock(Locker_JavaNio.java:32)
        at org.eclipse.osgi.storagemanager.StorageManager.lock(StorageManager.java:388)
        at org.eclipse.osgi.storagemanager.StorageManager.open(StorageManager.java:695)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.initFileManager(BaseStorage.java:162)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.initialize(BaseStorage.java:139)
        at org.eclipse.osgi.baseadaptor.BaseAdaptor.initializeStorage(BaseAdaptor.java:124)
        at org.eclipse.osgi.framework.internal.core.Framework.initialize(Framework.java:174)
        at org.eclipse.osgi.framework.internal.core.Framework.<init>(Framework.java:147)
        at org.eclipse.osgi.framework.internal.core.OSGi.createFramework(OSGi.java:90)
        at org.eclipse.osgi.framework.internal.core.OSGi.<init>(OSGi.java:31)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarter.java:283)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:172)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:618)
        at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:504)
        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:443)
        at org.eclipse.equinox.launcher.Main.run(Main.java:1169)
        at org.eclipse.equinox.launcher.Main.main(Main.java:1144)
        at org.eclipse.core.launcher.Main.main(Main.java:30)
4/16/10 08:41:38 AM UTC [INFO] [Manager] Introscope Enterprise Manager Release 8.0.2.0 (Build 470970)
4/16/10 08:41:38 AM UTC [INFO] [Manager] Using Java VM version "IBM J9 VM 1.5.0" from IBM Corporation
4/16/10 08:41:38 AM UTC [INFO] [Manager] Using Introscope installation at: /usr/sap/ccms/wilyintroscope/.
4/16/10 08:41:38 AM UTC [INFO] [Manager] CA Wily Introscope(R) Version 8.0
4/16/10 08:41:38 AM UTC [INFO] [Manager] Copyright (c) 2009 CA. All Rights Reserved.
4/16/10 08:41:38 AM UTC [INFO] [Manager] Introscope(R) is a registered trademark of CA.
4/16/10 08:41:38 AM UTC [INFO] [Manager] Starting Introscope Enterprise Manager...
4/16/10 08:41:39 AM UTC [INFO] [Manager] Found valid license file: /usr/sap/ccms/wilyintroscope/./license/SAP.em.lic
4/16/10 08:41:39 AM UTC [INFO] [Manager]
CA Wily Introscope License ******
        type = em-sap
        rev = 30
        cid = sap-ags
        organization = SAP Active Global Support
        reg-id = sap-end-user
        email = none
        sum = 27618b562bc2239e3cf71d9542c76df4
4/16/10 08:41:42 AM UTC [INFO] [Manager.HotFailover] Hot Failover not enabled
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: logs/perflog.txt (Permission denied)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:203)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:128)
        at com.wily.org.apache.log4j.FileAppender.setFile(FileAppender.java:272)
        at com.wily.org.apache.log4j.FileAppender.activateOptions(FileAppender.java:151)
        at com.wily.org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:247)
        at com.wily.org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:123)
        at com.wily.org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:87)
        at com.wily.org.apache.log4j.PropertyConfigurator.parseAppender(PropertyConfigurator.java:645)
        at com.wily.org.apache.log4j.PropertyConfigurator.parseCategory(PropertyConfigurator.java:603)
        at com.wily.org.apache.log4j.PropertyConfigurator.parseCatsAndRenderers(PropertyConfigurator.java:524)
        at com.wily.org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:408)
        at com.wily.org.apache.log4j.PropertyConfigurator.configure(PropertyConfigurator.java:340)
        at com.wily.util.feedback.backend.log4j.Log4JBackend.configureFromProperties(Log4JBackend.java:97)
        at com.wily.introscope.server.enterprise.entity.prefs.Log4jConfigUpdater.<init>(Log4jConfigUpdater.java:46)
        at com.wily.introscope.server.enterprise.entity.prefs.PreferencesEntity.finishStartup(PreferencesEntity.java:76)
        at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:424)
        at com.wily.introscope.server.enterprise.EnterpriseServer.doStart(EnterpriseServer.java:348)
        at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
        at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:291)
        at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:270)
        at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1278)
        at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)
        at com.wily.introscope.em.internal.Application.start(Application.java:27)
        at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:153)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:106)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:76)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:363)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:176)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:618)
        at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:504)
        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:443)
        at org.eclipse.equinox.launcher.Main.run(Main.java:1169)
        at org.eclipse.equinox.launcher.Main.main(Main.java:1144)
        at org.eclipse.core.launcher.Main.main(Main.java:30)
!ENTRY org.eclipse.osgi 4 0 2010-04-16 08:42:06.603
!MESSAGE
!STACK 0
java.io.IOException: Permission denied
        at java.io.File.checkAndCreate(File.java:1380)
        at java.io.File.createTempFile(File.java:1469)
        at org.eclipse.osgi.storagemanager.StorageManager.createTempFile(StorageManager.java:721)
        at org.eclipse.osgi.storagemanager.StorageManager.getOutputStream(StorageManager.java:783)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.saveBundleDatas(BaseStorage.java:489)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.saveAllData(BaseStorage.java:382)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.access$1(BaseStorage.java:372)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage$StateSaver.run(BaseStorage.java:1115)
        at java.lang.Thread.run(Thread.java:810)
!ENTRY org.eclipse.osgi 4 0 2010-04-16 08:42:06.622
!MESSAGE
!STACK 0
java.io.IOException: Permission denied
        at java.io.File.checkAndCreate(File.java:1380)
        at java.io.File.createTempFile(File.java:1469)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.saveStateData(BaseStorage.java:539)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.saveAllData(BaseStorage.java:383)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage.access$1(BaseStorage.java:372)
        at org.eclipse.osgi.internal.baseadaptor.BaseStorage$StateSaver.run(BaseStorage.java:1115)
        at java.lang.Thread.run(Thread.java:810)
JVMDUMP006I Processing Dump Event "systhrow", detail "java/lang/OutOfMemoryError" - Please Wait.
JVMDUMP007I JVM Requesting Snap Dump using '/usr/sap/ccms/wilyintroscope/Snap0001.20100416.084254.3444756.trc'
JVMDUMP010I Snap Dump written to /usr/sap/ccms/wilyintroscope/Snap0001.20100416.084254.3444756.trc
JVMDUMP006I Processing Dump Event "systhrow", detail "java/lang/OutOfMemoryError" - Please Wait.
JVMDUMP006I Processing Dump Event "systhrow", detail "java/lang/OutOfMemoryError" - Please Wait.
JVMDUMP007I JVM Requesting Snap Dump using '/usr/sap/ccms/wilyintroscope/Snap0002.20100416.084300.3444756.trc'
JVMDUMP010I Snap Dump written to /usr/sap/ccms/wilyintroscope/Snap0002.20100416.084300.3444756.trc
JVMDUMP007I JVM Requesting Snap Dump using '/usr/sap/ccms/wilyintroscope/Snap0003.20100416.084300.3444756.trc'
JVMDUMP010I Snap Dump written to /usr/sap/ccms/wilyintroscope/Snap0003.20100416.084300.3444756.trc
JVMDUMP007I JVM Requesting Heap Dump using '/usr/sap/ccms/wilyintroscope/heapdump.20100416.084254.3444756.phd'
JVMDUMP010I Heap Dump written to /usr/sap/ccms/wilyintroscope/heapdump.20100416.084254.3444756.phd
JVMDUMP007I JVM Requesting Java Dump using '/usr/sap/ccms/wilyintroscope/javacore.20100416.084254.3444756.txt'
JVMDUMP010I Java Dump written to /usr/sap/ccms/wilyintroscope/javacore.20100416.084254.3444756.txt
JVMDUMP013I Processed Dump Event "systhrow", detail "java/lang/OutOfMemoryError".
JVMDUMP006I Processing Dump Event "systhrow", detail "java/lang/OutOfMemoryError" - Please Wait.
JVMDUMP007I JVM Requesting Snap Dump using '/usr/sap/ccms/wilyintroscope/Snap0006.20100416.084332.3444756.trc'
JVMDUMP010I Snap Dump written to /usr/sap/ccms/wilyintroscope/Snap0006.20100416.084332.3444756.trc
JVMDUMP007I JVM Requesting Heap Dump using '/usr/sap/ccms/wilyintroscope/heapdump.20100416.084300.3444756.phd'
JVMDUMP010I Heap Dump written to /usr/sap/ccms/wilyintroscope/heapdump.20100416.084300.3444756.phd
JVMDUMP007I JVM Requesting Java Dump using '/usr/sap/ccms/wilyintroscope/javacore.20100416.084300.3444756.txt'
JVMDUMP010I Java Dump written to /usr/sap/ccms/wilyintroscope/javacore.20100416.084300.3444756.txt
JVMDUMP013I Processed Dump Event "systhrow", detail "java/lang/OutOfMemoryError".
JVMDUMP007I JVM Requesting Heap Dump using '/usr/sap/ccms/wilyintroscope/heapdump.20100416.084332.3444756.phd'
JVMDUMP010I Heap Dump written to /usr/sap/ccms/wilyintroscope/heapdump.20100416.084332.3444756.phd
JVMDUMP007I JVM Requesting Java Dump using '/usr/sap/ccms/wilyintroscope/javacore.20100416.084332.3444756.txt'
JVMDUMP010I Java Dump written to /usr/sap/ccms/wilyintroscope/javacore.20100416.084332.3444756.txt
JVMDUMP013I Processed Dump Event "systhrow", detail "java/lang/OutOfMemoryError".
I can't seem to pin point exactly where the starting went wrong... the directory /usr/sap/ccms/wilyintroscope/product/enterprisemanager/configuration/org.eclipse.osg has permissions drwxr-xr-x    4 root     system         4096 Apr 14 12:22 org.eclipse.osgi . Unfortunately this company doesn't provide us with root access unless approved to do so. Please assist. Your help and insight will be very much appriciated.
Btw the OS is AIX 5.3

Hi guys,
It was really due to root access problems... we had another script that ran the startup with root that another colleague found.
Thanks Guys for the support
Chris.

How can i check the license file installed on the server CCM 6.1.4

Hi;
i have installed the CCM 6.1.4; and now i want to upgrade to 8.5, but i don't remenber witch type license i have uploaded ( normal or Hospitality).
how can i check the license file installed on this server???
thanks.

Hi Matthew,
I think your idea should work just fine, but you will need to work with;
[email protected]
To put together the proper license file due to this change called the "License MAC"
Customer Impact from New Licensing Procedures
Cisco Unified Communications Manager on VMware on Cisco UCS B-Series Blade Servers uses a different licensing model than Cisco Unified Communications Manager on an MCS server. The MAC address of the NIC card is no longer used to associate the license to the server.
Instead, the license gets associated to a license MAC, which is a 12 digit HEX value created by hashing the following parameters that you configure on the server:
•Time zone
•NTP server 1 (or "none")
•NIC speed (or "auto")
•Hostname
•IP Address (or "dhcp")
•IP Mask (or "dhcp")
•Gateway Address (or "dhcp")
•Primary DNS (or "dhcp")
•SMTP server (or "none")
•Certificate Information (Organization, Unit, Location, State, Country)
This hash of these fields is called the LICENSE MAC
Note : Once there is a change in any of the parameters that creates the License MAC, it will
give you 30 day grace period to generate a new license file for the CM based on new license
MAC.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/8_0_2/install/cmins802.html#wp584709
Cheers!
Rob

Ccm 7 to 9 migration (license)

Hi guys,
I'm currently working on a migration project in which i'm about to migrate customer's cucm 7 to the newer version 9.
I've read many documents, but still confused, my only question is :
how could i use the old/imported/version 7 license in version 9 ?
Should i exported the licenses and upload them to cisco , then get the newer one UCL/CUWL ?
Appreciate any help.

Engage GLO and they'll assist and explain all that to you
[email protected]
If this is part of the Drive to 9 program, make sure to note that in the email.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

HOW TO UN LICENSE CS6 Master Suite on a COMPUTER that no longer has CS6 it on it

HOW TO UN LICENSE CS6 Master Suite on a COMPUTER that no longer has CS6 it on it.
Hello,
i own CS6 Master Suite and have uninstalled it from my current macbook pro.
now i would like to install it part (Ai, iD, Ps) on a work station i use from time to time.
it wont let me install, i get a message i have it on another computer and i need to un license or on register the machine?
cant seem to find any other solution other than enterprise....
i own my own software and own creative suites from CS3 - CS6 Master Collections.... and now subscribe to Adobe CC....
any thoughts?
Cheers,
Kai Buskirk

Activation and Deactivation of Adobe CS6 Master Suite from a computer no longer needing an instalation or licence to use.
Uninstalling software does not deactivate it.
http://kb2.adobe.com/cps/100/1008779.htmlTry this first
If you get a "too many activations" error on a second computer, try deactivating on the first computer by choosing Help > Deactivate. For more solutions, see Activation and Deactivation.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
A single license for Adobe software lets you install the software on two computers. However, you can use the software on only one computer at any given time.
If you want to install the software on a third computer, deactivate the software on the computer on which you will no longer use the software. Then, activate the software on the new computer.
Uninstalling software does not deactivate it.
Please follow these steps, if there is any issue: call adobe
Step 1 - Launch the any CCM software on 3rd machine, it will give you 2 options “License this software” and “Start Trial” – Select “License this Software”.
Step 2 – Enter Adobe ID, password and Sign in.
Step 3 – Now you will get the prompt – Maximum Count Exceeded and you will get 2 button “License this Software” and “Continue” – Make sure you select“Continue”.
Step 4 - Enter Adobe ID, password and Sign in.
Step 5 – Now you get the prompt – Subscription Activation failed – Close the window
Step 6 – Launch the software again the click on “License this software” and sign in
ok... if you did not deactivate befor uninstalling and using the CS cleaning tool....
you need to chat with Adobe.... go to your adobe account...
Adobe CS6 Istalation Instance Counter REset (Thanks Bob!)
In your Adobe Account Navigate Here>>
Home
Support
Support Portal
Customer Support Portal
at the bottom of the support portal there is a a chat link.....
click the Chat Now button!!!!!! they are very attentive .....
Still need help?
Chat now
Support agent is available
and get an account install counter reset... ((Thanks Bob) fixed in less than 1 hour...)
Cheersom
Kai Buskirk
StudioX
[email protected]

CUCM 8.5.1 to 8.6.2 Upgrade Software Version license is missing.

We upgraded a demo system which was running CUCM 8.5 to Version 8.6.2 as a dry run before installing our actual 8.6.2 servers and we can no longer register phones. The GUI tells us " Software Version license is missing. Service will not start. Please upload SW Feature license file.
The Licence Unit Report shows 150 Units Authorized and 26 in use for the Phone License Feature - Status shows Demo. It also shows 3 Units Authorized and 1 in use for the CCM Node License Feature - Status also shows "Demo". The Software License Version has no SW Version info and its status shows "MISSING".
We would sure like to be comfortable with the process before diving in head first.
Anyone have any ideas?
Thanks,
Brian

Hi Brian,
It looks like you may be hitting this bug;
CSCtr77210 - Feature demo-license is removed after minor upgrade to 8.6
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Description
Symptom:When doing a minor upgrade to CUCM 8.6 the demo license still works, however the feature demo-license does not work anymore. It shows as "Missing".
Conditions:Minor upgrade to CUCM 8.6
Workaround:
Request new demo licenses
Details
First Found in:
More
Less
Status:
Open
Last Modified:
Apr 02,2012
Known Affected Versions:
More
Less
Fixed in:
More
Less
Product:
Cisco Unified Communications Manager (CallManager)
Platform:
Dependent
Severity:
4 - minor
Cheers!
Rob
"Everything is broken" - Bob Dylan

Application Manger Software License Agreement for Acrobat Pro won't let me choose "Accept."

Just purchased the 12 month subscription to Creative Cloud and got most all programs I wanted installed, including Acrobat Pro. However, when attempting to open a PDF file an Application Manager window pops up with "CS6 Creative Cloud Membership" in the title and "Adobe Software License Agreement" in the header.
There is no other text in said window besides the options "Quit" and "Accept" in the lower right corner; below the Adobe logo in the upper left corner there is a drop menu triangle that opens an empty drop box.
The system we are using is a refurbished iMac 27" running OS x 10.6.8 Snow Leopard. Please advise; this is very frustrating.

Fix described here: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html (see Blank EULA screen)
"Blank EULA screen. Problem: Mac OS only. On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite, and you tried installing Acrobat XI from a different source.
Workaround: Launch any other product which is part of the CCM or Creative suite. Then, deactivate it by choosing Help > Deactivate. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select License This Software to enable the CCM product again. If a CS application, launch it and reactivate it. [3338419]"

Re-license every few days

I recently purchased CC and I'm being constantly nagged about licensing my product. It's been licensed for the better part of a month, but every few days I get a pop-up that says that I have 0 days left and I need to buy or license. I click license and it checks with momma and says I'm OK. In a day or two we'll go thru this drill again. After a month of this it's getting really irritating ... REALLY irritating! Anybody know what's up?
Thanks

Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Acrobat XI Pro- CC. asking for a license/registration number - Not given one.

I have purchased Acrobat XI Pro- CC. It's downloaded and installed. However, it keeps asking for a license/registration number which I do no have. I have already uninstalled twice and re-downloaded, thinking there was an issue. And it does the same thing.
It is giving me 28 days to purchase. I did hit trial or subscriptions when opened.
No success. How do I get this out of trial mode and into my subscription based program.

Creative Cloud Help / Creative Cloud applications ask for serial number
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

Add failed. [4911] Cannot connect to License Manager

Hello
I am facing a strange problem with our CCM, i cant add new phones (auto registration or manual add) although i still have 82 DLU's free
Always getting the error Add failed. [4911] Cannot connect to License Manager
I have tried restarting the Call Manager servral times and still same error appears
can anyone help ?

Hi mpagacz
I have checked the license manager service and it was the problem , it wouldn't start but i wasnt related to hardware issue
I found out from other community that it is a bug in my version 7.1.3 that when license exceeded certain limit that license service doesn't work
so i resolved the issue by deleting some licenses files
Also this issue was reported solved in 7.1.5 so i and doing the upgrade
anyway i have bought version 10.5 and will do the migration
thanks

License key is invalid ....

Dear Experts, I just installed BOE on a test server with Windows 2003. Also installed IIS. Now I open the Admin launch and then click on CMC, I get this message "Server Application Unavailable ...". So I went to CCM and clicked on enable/disable server and tried to enable all servers (as I see red on them all). I get this message "Your license key is invalid or has expired. ...."
Now I was wondering how I can login into the CMS while it is not coming up and then enter the license key info. Kindly guide me on this.

Hello,
you have to log on as the Enterprise Administrator to the CMC and add a new valid License Key. After that you have to re- enable all Services in the CMC.
Regards
-Seb.

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