CCM 6.0 Directory

Hii,,
Is there is any chance to change the directory setting in call manger 6 to display the first name then the las name.
It was easy in ccm 4.2 cox it was windows based, but now how can I access the file.
Thanks

can't do now, changes like that require a separate server on which to place the directory script phones look at. same as idle url, you need a separate web server on which to place the file since you can't access the files on the server
HTH
java
if this helps, please rate

Similar Messages

Custom Directory service

Hi everyone,
I've been trying to create a custom directory service, that would allow me to search the directory using the first name or last name, but only among certain users, eg. those who have "dep1" written in their department field. Is that possible? I tried using the LDAPSearch component, but it doesn't seem to provide the functionality that I need.
Also, I noticed that in the default directory service "UMX.UMDefaultProviderX" is used instead of LDAPSearch, though I didn't manage to find any documentation on that one. Any information on that component would also be really helpful.
Thank you,
Cheers,
Victor

Hi Paul,
I've got another question for you ~ I'm able to pull the department info out of the DC Directory, though when I try to display the results, I get a parser error on the phone.
I know that it has to do with the fact that only "Telephone" and "Name" are defined as extensions for the CiscoIPPhoneDirectoryEntryType object, and I tried using a field called "Department". So how can I get the phone to display something that isn't defined in the schema?
If I query the CCM from a browser the directory entry comes back fine with the appropriate DepartmentNumber as configured from the CCM Admin Global Directory, though I just don't know how to get it to display it on the phone ... Any ideas?
I've attached my xmldirectorylist.asp file for reference.
Thanks in advance!
joe

Global directory listing

Hi,
I am wondering if would it be possible to create multiple directories listings for a multi tenant setup in a CallManager environment. 2 things I have in concern:
1. How do we send the right directory listings to the right phones. For eg, tenant A could only view their corporate directory - and they are not able to view tenant B's directory.
2. And how do I partition CCM's global directory to function like the above mentioned.

I couldnt figure out how to lock this down, so I went with a third party app. Well, now that I think about it, you could probably use an SDK server and point to different LDAP directories. (lots of work)
I used the Citrix Application Gateway. It's expensive, but the Express Directory is the best I have seen. It's easy, it can import custom LDAP txt files and then cache them in it's storage for the phones to access to them.

CM 5.1 and Tenants

Hi guys,
Following on from my thread here...
http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20Developers&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddd25c9
Managed to get the XML Directory and the Web Directory all setup in CM 4.2(3) for discrete tenants but now that 5.1 is available, there is a the tendency to upgrade so just wondering if it would be possible to do the same thing that was done in JS with the directory.asp files etc on 4.2(3) in CM5.1?
Can't justify a test lab with 5.1 at the moment so would like someone's experience on creating tenants in 5.1 and if it is possible and how easy would it be compared to CM4.2(3).
Edit: I see that the CM6.x is getting released in Spring 2007 so I think it would make sense to wait for that but still would like to know about the scripting involved.
Cheers,
M

Even with CCM 6, the directory isn't going to be asp based anymore.. so you'd need to install CCM 6 on Windows, get the appropriate JSP files and edit them appropriately. And if you end up using a Linux based CCM, you'll just have to host the page on another server. Since so far we don't have access to the filesystem of linux based CCMs, nobody without root access can really tell you how involved making changes would be.. since every piece of information is in the DB, I would suppose that it's rather easy to make changes, at least if Cisco sticks to sending sql commands from the script and doesn't suddenly switch to stored procedures in the DB.
As far as the language goes.. it's safe to say you'll need to learn JSP.. or create your own page from scratch (and that'll most likely only work with a Windows based installation as you can't go around messing with the DB configuration on a Linux box).

Query of SRM components landscape

Hi friends
Actually i want to know a scenario where in which EBP,SUS,CCM(as supplier directory replicated from SUS),Strategic sourcing are used in Service Procurement of Extended Classic Scenario
thanks
regards
krishna

Hi Krishna,
Components Landscape are detailed described on SRM Master Guide available at service.sap.com
Regards,
Marcin

Trex Upgrade to REV50 problem

Hi ,
I can't find any documentation relating to patching TREX 7.0 with support packs. I downloaded SP50 for TREX 7.0 and started the upgrade.
But when i am using the upgrade option its giving me error that usr/sap is read only.
My doubt is that why it is wrinting in usr/sap instead of /usr/sap/SID.
Please help me with steps to upgrade.
From where should i start the sapinst.
Currently tried from /usr/sap/SID/TREX_UPDATE but its gives the above error.
Quick help is appreciated .
Dev

Here is the log :
Here is the log :
sapt6dv:t6dadm 25% more sapinst.log
INFO 2010-12-01 22:30:14.312
Working directory changed to /tmp/sapinst_exe.24716.1291260609.
INFO 2010-12-01 22:30:14.317
Working directory changed to
/usr/sap/T6D/TRX21/TREX_UPDATE/im_sapinst_standalone_trex/IM_SOLARIS_SPARC.
INFO 2010-12-01 22:30:14.385
Account sapinst already exists.
INFO 2010-12-01 22:30:14.386
Real group id set to 137.
INFO 2010-12-01 22:30:14.893
Creating directory /tmp/sapinst_instdir.
INFO 2010-12-01 22:30:14.893
Creating file /tmp/sapinst_instdir/x.
INFO 2010-12-01 22:30:14.894
Removing file /tmp/sapinst_instdir/x.
INFO 2010-12-01 22:30:14.895
Account sapinst already exists.
INFO 2010-12-01 22:30:14.899
Authorizations set for /tmp/sapinst_instdir.
INFO 2010-12-01 22:30:14.900
Working directory changed to /tmp/sapinst_exe.24716.1291260609.
INFO 2010-12-01 22:30:14.914
Working directory changed to
/usr/sap/T6D/TRX21/TREX_UPDATE/im_sapinst_standalone_trex/IM_SOLARIS_SPARC.
INFO 2010-12-01 22:30:34.215
Creating directory /tmp/sapinst_instdir/TREX.
INFO 2010-12-01 22:30:34.215
INFO 2010-12-01 22:31:05.280
Found these instances:
sid: T6D, number: 21, name: TRX21, host: sapt6dv, realhost: sapt6dv
INFO 2010-12-01 22:31:05.487
Execute step showTrexWelcomeScreen of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0.
INFO 2010-12-01 22:31:09.16
Execute step fillContext of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
INFO 2010-12-01 22:31:09.181
Execute step fillContext of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_Fir
st_Steps|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:09.304
Execute step DNSCheck of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_First_
Steps|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:09.368
Execute step done of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_First_Step
s|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:09.458
Execute step fillContext of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_Get
SidFromProfiles|ind|ind|ind|ind|2|0.
INFO 2010-12-01 22:31:09.596
Execute step collect of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_GetSidF
romProfiles|ind|ind|ind|ind|2|0|NW_readProfileDir|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:09.731
Execute step getMounts of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_GetSi
dFromProfiles|ind|ind|ind|ind|2|0|NW_readProfileDir|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:09.882
Execute step updateMountInfo of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW
GetSidFromProfiles|ind|ind|ind|ind|2|0|NWreadProfileDir|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:09.952
Execute step getProfileDir of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_G
etSidFromProfiles|ind|ind|ind|ind|2|0|NW_readProfileDir|ind|ind|ind|ind|0|0.
INFO 2010-12-01 22:31:37.224
Account sapsys already exists.
INFO 2010-12-01 22:31:37.281
Account t6dadm already exists.
INFO 2010-12-01 22:31:37.335
Account 101 already exists.
INFO 2010-12-01 22:31:38.492
Execute step fillContext2 of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_Ge
tSidFromProfiles|ind|ind|ind|ind|2|0.
INFO 2010-12-01 22:31:39.634
Execute step fillContext of component
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|ind|ind|ind|ind|1|0
|NW_Get
INFO 2010-12-01 22:32:16.865
Execute step chgGroupAutOfInstDirtoR3Group of component
TREX_NW_DI_MAIN
ind
ind
TREX
ind
0
0
TREX_MAIN
ind
ind
TREX
ind
0
0
NW_Trex
ind
ind
ind|ind|1|0|NW_System|ind|ind|ind|ind|4|0.
INFO 2010-12-01 22:32:17.33
Execute step createFirstSystemDirectories of component
TREX_NW_DI_MAIN
ind
ind
TREX
ind
0
0
TREX_MAIN
ind
ind
TREX
ind
0
0
NW_Trex
ind
ind
i
nd
ind
1
0
NW_System
ind
ind
ind
ind
4
0.
INFO 2010-12-01 22:32:17.388
File system node /usr/sap exists already. Nothing to do.
WARNING[E] 2010-12-01 22:32:17.393
FSL-02003 Unable to set owner /usr/sap for 101.
WARNING[E] 2010-12-01 22:32:17.395
FSL-02007 Unable to set access rights of /usr/sap.
WARNING[E] 2010-12-01 22:32:17.483
FSL-00001 System call failed. Error 30 (Read-only file system) in execution of system call
'mkdir' with parameter (/usr/sap/ccms, S_IRWXU
S_IRWXG | S_IRWXO), line (372) in file (syuxcpath.cpp).
WARNING[E] 2010-12-01 22:32:17.483
FSL-02036 Unable to create node /usr/sap/ccms with type directory: Read-only file system.
WARNING[E] 2010-12-01 22:32:17.484
CJS-30129 Creating node $(DIR_CCMS) with type DIRECTORY failed. Original exception text was:
modlib.jslib.caughtException:
Caught ESyException in Modulecall: ESAPinstException: error text undefined.
WARNING[E] 2010-12-01 22:32:17.486
CJS-30129 Creating node $(DIR_CCMS) with type DIRECTORY failed. Original exception text was:
modlib.jslib.caughtException:
Caught ESyException in Modulecall: ESAPinstException: error text undefined.
ERROR 2010-12-01 22:32:17.614
FCO-00011 The step createFirstSystemDirectories with step key
|TREX_NW_DI_MAIN|ind|ind|TREX|ind|0|0|TREX_MAIN|ind|ind|TREX|ind|0|0|NW_Trex|i
nd|ind|ind|ind|1|0|NW_System|ind|ind|ind|ind|4|0|createFirstSystemDirectories was executed with
status ERROR .

SCCM PXE client rebooting after preparing network connections

Hi,
I have setup a virtual SCCM 2007 SP2 lab to test OSD and PXE booting but when i boot a bare metal client it loads the respective boot image, gets to the Config Manager splash screen (WinPE 3), a message says "Windows is starting" followed by "Preparing Network
Connections" then the client reboots.
I initially thought this to be a network driver missing in the boot image so i injected the correct driver but i still have the same problem.
I enabled command support on the boot image and ran an ipconfig/all to ensure the NIC was obtaining an IP address which it was and it lists the NIC as the correct model.
Can anyone offer any advice as to what the issue may be?
Been pulling my hair out for a couple days now :(
Thanks

Still failing!
Heres an extract of the smsts.log
Adding \\sccm.domain.local\SMSPKGEIMAGES$\SMSPKG\DER00010 to remote DP list
Shuffling Remote DP list
Attempting to connect to \\sccm.domain.local\SMSPKGEIMAGES$\SMSPKG\DER00010
CCM::Utility::Filesystem::Directory::Exists
Failed to verify existence of \\sccm.domain.local\SMSPKGEIMAGES$\SMSPKG\DER00010
Content location request for DER00010:2 failed
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Installing multiple CCMSping Agent

Hello all,
We need to bring the system availability data through CCMSping agent from one of our satellite system.
But that satellite system's CCMSping agent is already pointing to another Solution Manager system.
So my question is, is it possible to install multiple CCMS ping agent in a system?
Kindly advice,
Thank You,
Regards,
Hasanali

Hello,
As far as I understand, we can use only a single CSMCONF file in a particular remote system's 'CCMS agent configuration directory'.
Either you delete the current registration and current CSMCONF file - and then start new registration in DIALOG mode to register BOTH the CENs during 'a single registration/installation procedure'. Refer the help page -
http://help.sap.com/saphelp_nw04/helpdata/en/40/dec07983db1d428b2c25381dc4e3d4/content.htm
OR, you keep existing registration and current CSMCONF file - and then start another registration (for second CEN) in DIALOG-FREE mode by editing the existing/current CSMCONF file itself.
http://help.sap.com/saphelp_nw04/helpdata/en/0a/65ecb4d43417498408d559bfeadbc4/content.htm
Thanks

The directory /usr/sap/ccms No exist

Hi friends.
This quality system (SQ1) is a backup / restore with ABAP and JAVA instance and is operating its j2ee instance.
I'm looking at the log for an error when you run a Query and publish to the web.
0017A451263E004F0000000000006A5100049EB7A28AF12C # 1300411450061 # # # # com.sap.engine.library.monitor.mapping.ccms.RuntimeParameters com.sap.engine.library.monitor.mapping.ccms.RuntimeParameters SAPEngine_System_Thread ####### [impl: 5] 95 # # 0 # 0 # Error # # Plain # # # Can not create connector CCMS directory (/ usr/sap/ccms/SQ100/j2ee3903450). Check file system permissions. #
1.5
It is strange that there is no directory / usr / sap / ccms that exists in development and production. It should reinstall ccms? or manually created this directory with sub directories and restart the system to try to create log files that the system is trying to create but can not because there is this directory?
Although not get something to help me solve this. What do you recommend?
Regards
Richard

Hi,
>
> 0017A451263E004F0000000000006A5100049EB7A28AF12C # 1300411450061 # # # # >com.sap.engine.library.monitor.mapping.ccms.RuntimeParameters >com.sap.engine.library.monitor.mapping.ccms.RuntimeParameters SAPEngine_System_Thread ####### [impl: 5] 95 # # 0 # 0 # >Error # # Plain # # # Can not create connector CCMS directory (/ usr/sap/ccms/SQ100/j2ee3903450). Check file system
>permissions. #
> # 1.5
>
As per your log, it is showing error with file system permission. Please check.
Thanks
Sunny

Directory button in CCM 4.1

Hello Experts,
When I hit the Directory button on the phone, the only options that I have are Missed Calls, Received Calles and Placed Calls but don't have the option 4 which allows me to search the directory for users. Could you please let me know how can I resolve this issue?
Thanks,

Hello Bahman
What message do you get on the lower part of the LCD ? Host not found or something like that?
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If you find that your phones are trying to reach your CCM by name and there is no DNS server to help them, you can go to the Enterprise Parameters on the CCM config and edit all the urls there changing the host name for the actual IP address.
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CCM 4.1.3 DC Directory question

Hi,
I have a costumer that want read access to make a query to DC Directory to maintain adress book of his company intranet page updated whenever a new phone is added in CCM. These CCM is not integrated with AD.
How can we do these query to DC Directory?
Thanks
Best Regards,

Cisco IP SoftPhone can query the Lightweight Directory Access Protocol (LDAP) directory on Cisco CallManager with DC Directory. This document covers the setup of the Cisco IP SoftPhone Directory with anonymous users' rights so that you do not need to release a password for privileged users.
http://www.cisco.com/en/US/products/sw/voicesw/ps1860/products_configuration_example09186a00801939d3.shtml

MIB for VG200 Series that displays Directory # & CCM registration

I'm looking for MIBs for our VG200 Series that provides me with the directory number and if the port is registered to CCM. I can find this information in the command "show stcapp device summery" but I can't find any MIBs that contain these objects. Any assistance would be greatly appreciated.

It seems you are asking in wrong forum. AFAIK, you are asking "how to add HTTP header to response generated by my own script". It depend on WWW server we are speaking of and language of script itself. If you will fail to found solution within documentation of the HTTP server and/or scripting language you are using, then the better place for your question is a forum related to such language and HTTP server.
In meantime, you can try other solituin. The "Refresh: 0;..." header is required for correct function of SoftKey:Next which is displayed by default. But you can redefine the content of SoftKey area using your own key. Such configuration is part of DirectoryObject you sent to phone. See definition of SoftKey 3 in example bottom. It's not original SoftKey:Next that depend on Refresh header. It's my own custom soft-key named "Next" with exact URL defined as part of key definition (replace 'N' with number of next page). It doesn't depend on Refresh header in any way. You should consider such advice as "temporary workaround". You should discover how to send HTTP header 'Refresh' from your script. Note, it's not possible to redefine one SoftKey only. If you wish to redefine a soft-key, then all soft-keys need's to be defined by you.
... followed by Title, Prompt,up to 32 ...
Dial
SoftKey:Dial
1
EditDial
SoftKey:EditDial
2
Next
https://an-url-to-your-server-and-script/test-Directory.asp?page=N
3
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4
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5

Livecache - SAPOSCOL and CCMS - installation directory?

Hello.
For a LiveCache install on Unix, what subdirectory within the LC directory structure would you recommend that we install SAPOSCOL and CCMS?   The notes on the typical installs of those tools are not written based on a livecache directory structure.
What is your experience?
Thank you,
John

Hello Domnic,
-> You are running liveCache => you are SAP customer.
     Did you create the SAP ticket where this issue is reported?
-> "The notes on the typical installs of those tools are not written based on a livecache directory structure."
     Please update with the SAP notes numbers you gave the reference for.
-> "what subdirectory within the LC directory structure would you recommend that we install
     SAPOSCOL and CCMS?"
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         990602     FAQ: CCMS for MaxDB/SAP liveCache technology
    What is the version of your system? What is the version/SP of the SAP Basis on your system?
     What is the version of the liveCache you are running on the system?
     What is the OS of the liveCache server?
-> Are you preparing the APO system for EarlyWatch and GoingLive?
    < SAP Note No. 320903>
Thank you and best regards, Natalia Khlopina

Default Username and password for CCM DC-Directory Admin

What is the default username and password for accessing dc directory for callmanager ?
TIA

Hi Zufi,
It should be;
Log in as Directory Manager. The password by default is ciscocisco.
Hope this helps!
Rob
Please remember to rate helpful posts........

What is involved in going from local user accounts to active directory accounts with CCM 9.1.2?

We are currently using local user accounts with CUCM 9.1.2 and are looking at integrating it into the active directory structure.
We do utilize the same structure for user ID's.
I am looking to find out what the changeover will entail and if anything else needs to be done prior to the integration.
We also have Unity syncing up with CUCM for users as well as Contact Center sync'ed up for our ACD system.
Thanks
Mike

Hey Mike,
The process is pretty straight forward. CUCM 9.X supports the coexistence of AD integrated users and local users so you don't have to worry about local accounts disappearing if they don't have an AD account. The biggest thing to watch out for is that if you decide to revert back for whatever reason then the accounts that were in AD will be marked for deletion (from the CUCM, not AD) and will be removed after approximately 24 hours.
I recommend the following if you'd like to move to AD.
Run a DRS backup of CUCM. This is not necessary for the integration but is good practice in my opinion. I'd also do a full export of your users using the BAT so you can reimport users to how they were before the integration should you decide to revert for any reason.
Determine if you want to put the user's extensions in the telephonenumber field or ipPhone field in AD. Once you make a decision, I recommend populating that information in AD so it is available when you do the integration.
Make sure your local CUCM user accounts usernames are exactly the same as your domain accounts. That way when you do the integration the local users become AD users and keep all of their phone associations, group memberships, etc. If you need to change the usernames then be sure to notify your users ahead of time so they can start logging into UCCX or UCM user pages, etc. using their new username.
Create an account in AD that has read-only rights to your directory. Set the password to never expire. You will use this account later for the integration.
In CUCM, go into Serviceability and make sure the "Cisco DirSync" service is activated on the Publisher server.
Also in CUCM, navigate to the administration page and do the following:
Go to System > LDAP > LDAP System and Check the box to enable Synchronizing. Confirm the LDAP server type and attribute for User ID is accurate. This is typically Microsoft Active Directory and sAMAccountName respectively.
Go to System > LDAP > LDAP Directory
Click Add New
Give it a name (whatever you want).
Put in the Distinguished Name of the AD integration account you created earlier. For example, if you created an account called ciscoldap in the Service Accounts OU in the abc.com domain then it would look something like this... CN=ciscoldap,OU=Service Accounts,DC=abc,DC=com
Enter the password for the account.
Enter the search base. This can be a specific OU where your users exist, a parent OU which contains other OUs which contain all of your users or the entire domain. If you do the entire domain then in the abc.com example you would specify DC=abc,DC=com.
Select the option to perform a sync with AD on periodic intervals. The lowest interval you can set is every 6 hours.
Select either the telephonenumber or ipPhone field to be used for the user's extensions. This will be whatever you decided and populated in AD in an earlier step.
Add your primary and any backup domain controllers and ports. If they are just domain controllers and you are not using SSL then specify port 389. If they are also global catalog servers then you can do port 3268.
Click Save and Click the "Perform Full Sync Now" button.
I recommend that you also use LDAP for authentication as well so you only have one username and password to remember which is all controlled by AD. To add this do the following:Go to System > LDAP > LDAP Authentication.
Click Add New
Check the box to use LDAP Authentication
Add the same Distinguished name, passwords and user seach base that you used for your integration account earlier under the synchronization section. Also add the same primary and secondary LDAP servers and ports you used earlier.
Click Save
You can go a step further and create a filter to only pull in the users within the search base you specified and apply that. For example, maybe only pull in users that have their ipPhone field populated. Let me know if you have any questions on that or any of the above.
I hope this helps!

CCM 6.0 Directory

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