CCM, CUE CTI and VM port issues
Hey guys,
I'm trying to setup CUE and getting this error when attempting to import the CTI Ports. I cant figure out what the issue is. I'll start from the beginning.
A) Configured CM then attempted to import the CTI Ports for the CUE.
B) Import was successful however, none of the CTI Ports or VM ports inside CM are registering. All unknown.
C) Deleted, double-checked, etc all settings. Cant see any issues. Can ping the CUE from the CM.
D) Removed the CTI Ports in CUE and now get this error (Error while determining CCM version -2), when trying to reimport the CTI Ports.
CCM version :6.1.2.1002-1
CUE version: 3.2
Configured 35 of these and never had this issue.. Scratching my head now that I'm going crazy :) Thanks in advance for the assistance.
Don
This is a forum for the UC500. Please use the netpro forums.
https://supportforums.cisco.com/index.jspa
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! Last configuration change at 13:36:42 ZP4 Thu Sep 13 2012 by Nick
! NVRAM config last updated at 13:45:41 ZP4 Thu Sep 13 2012 by Nick
version 15.1
parser config cache interface
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
service internal
service compress-config
service sequence-numbers
hostname UC540
boot-start-marker
boot system flash:uc500-advipservicesk9-mz.151-2.T4
boot-end-marker
logging buffered 64000
enable secret 5 $1$3CIf$.rXyHeJQrwd97X/f2dS0M1
no aaa new-model
clock timezone ZP4 4 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-3558175224
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3558175224
revocation-check none
crypto pki certificate chain TP-self-signed-3558175224
certificate self-signed 01 nvram:IOS-Self-Sig#3.cer
dot11 syslog
dot11 ssid cisco-data
vlan 1
authentication open
dot11 ssid cisco-voice
vlan 100
authentication open
ip source-route
ip cef
ip dhcp relay information trust-all
ip dhcp excluded-address 10.1.3.1 10.1.3.10
ip dhcp pool phone
network 10.1.3.0 255.255.255.0
default-router 10.1.3.1
option 150 ip 10.1.3.1
ip name-server 213.42.20.20
ip name-server 195.229.241.222
ip inspect WAAS flush-timeout 10
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp router-traffic
ip inspect name SDM_LOW udp router-traffic
ip inspect name SDM_LOW vdolive
no ipv6 cef
multilink bundle-name authenticated
stcapp ccm-group 1
stcapp
stcapp supplementary-services
port 0/0/0
fallback-dn 301
port 0/0/1
fallback-dn 302
port 0/0/2
fallback-dn 303
port 0/0/3
fallback-dn 304
trunk group ALL_FXO
max-retry 5
voice-class cause-code 1
hunt-scheme longest-idle
translation-profile outgoing PROFILE_ALL_FXO
trunk group ALL_FX0
voice call send-alert
voice rtp send-recv
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
no update-callerid
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
voice class dualtone-detect-params 1
freq-max-deviation 50
freq-max-power 0
freq-min-power 13
freq-power-twist 4
cadence-variation 6
voice class custom-cptone UAE-CUSTOM
dualtone disconnect
frequency 406
cadence 398 344 237 527 400
voice class custom-cptone CCAjointone
dualtone conference
frequency 600 900
cadence 300 150 300 100 300 50
voice class custom-cptone CCAleavetone
dualtone conference
frequency 400 800
cadence 400 50 200 50 200 50
voice class cause-code 1
no-circuit
voice register global
voice hunt-group 1 parallel
list 301,302,303
timeout 24
pilot 511
voice translation-rule 4
rule 15 // //
voice translation-rule 1000
rule 1 /.*/ //
voice translation-rule 1111
voice translation-rule 1112
rule 1 /^9/ //
rule 3 /^0/ //
voice translation-rule 2222
voice translation-rule 3265
rule 1 /\(^..........$\)/ /9\1/
rule 2 /\(^.........$\)/ /9\1/
rule 15 /\(^ABCD$\)/ /ABCD\1/
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
voice translation-profile CallBlocking
translate called 2222
voice translation-profile INCOMING_CallerID_PROFILE
translate calling 3265
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
voice translation-profile PROFILE_ALL_FXO
translate calling 4
voice translation-profile nondialable
translate called 1000
voice-card 0
dspfarm
dsp services dspfarm
license udi pid UC540W-FXO-K9 sn FHK143074G6
archive
log config
logging enable
logging size 600
hidekeys
username cisco privilege 15 secret 5 $1$vjNa$OFKLhupqR8al6x2b8Xmcj/
username adminac privilege 15 secret 5 $1$NDC.$PtD0y4YGIj5SqI1gghxWE1
username Nick privilege 15 secret 5 $1$iAmL$tsg7Jf2TEND1NN.h8z2dy/
ip tftp source-interface Loopback0
bridge irb
interface Loopback0
description $FW_INSIDE$
ip address 10.1.10.2 255.255.255.252
ip access-group 101 in
ip nat inside
ip virtual-reassembly in
interface FastEthernet0/0
description $FW_OUTSIDE$
ip address 192.168.101.2 255.255.255.252
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
interface Integrated-Service-Engine0/0
description cue is initialized with default IMAP group
ip unnumbered Loopback0
ip nat inside
ip virtual-reassembly in
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
interface FastEthernet0/1/0
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/1
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/2
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/3
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/4
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/5
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/6
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/7
switchport access vlan 20
spanning-tree portfast
interface FastEthernet0/1/8
switchport access vlan 100
macro description cisco-switch
interface Dot11Radio0/5/0
no ip address
shutdown
ssid cisco-data
ssid cisco-voice
speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
station-role root
interface Dot11Radio0/5/0.1
encapsulation dot1Q 1 native
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio0/5/0.100
encapsulation dot1Q 100
bridge-group 100
bridge-group 100 subscriber-loop-control
bridge-group 100 spanning-disabled
bridge-group 100 block-unknown-source
no bridge-group 100 source-learning
no bridge-group 100 unicast-flooding
interface Vlan1
no ip address
bridge-group 1
bridge-group 1 spanning-disabled
interface Vlan20
ip address 10.10.10.1 255.255.255.0
interface Vlan100
no ip address
bridge-group 100
bridge-group 100 spanning-disabled
interface BVI1
description $FW_INSIDE$
no ip address
ip nat inside
ip virtual-reassembly in
shutdown
interface BVI100
description $FW_INSIDE$
ip address 10.1.3.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
ip dns server
ip nat inside source list 1 interface FastEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 192.168.101.1
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
logging esm config
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 192.168.10.0 0.0.0.255
access-list 1 permit 10.1.3.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny ip 192.168.10.0 0.0.0.255 any
access-list 100 deny ip host 255.255.255.255 any
access-list 100 deny ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_8##
access-list 101 remark SDM_ACL Category=1
access-list 101 permit tcp 10.1.3.0 0.0.0.255 eq 2000 any
access-list 101 permit udp 10.1.3.0 0.0.0.255 eq 2000 any
access-list 101 deny ip 10.1.3.0 0.0.0.255 any
access-list 101 deny ip 192.168.10.0 0.0.0.255 any
access-list 101 deny ip 192.168.101.0 0.0.0.3 any
access-list 101 deny ip host 255.255.255.255 any
access-list 101 deny ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_6##
access-list 102 remark SDM_ACL Category=1
access-list 102 deny ip 10.1.10.0 0.0.0.3 any
access-list 102 deny ip 10.1.3.0 0.0.0.255 any
access-list 102 deny ip 192.168.101.0 0.0.0.3 any
access-list 102 deny ip host 255.255.255.255 any
access-list 102 deny ip 127.0.0.0 0.255.255.255 any
access-list 102 permit ip any any
access-list 102 permit ip 192.168.101.0 0.0.0.3 any
access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_8##
access-list 103 remark SDM_ACL Category=1
access-list 103 permit tcp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 permit udp 10.1.10.0 0.0.0.3 any eq 2000
access-list 103 deny ip 10.1.10.0 0.0.0.3 any
access-list 103 deny ip 192.168.10.0 0.0.0.255 any
access-list 103 deny ip 192.168.101.0 0.0.0.3 any
access-list 103 deny ip host 255.255.255.255 any
access-list 103 deny ip 127.0.0.0 0.255.255.255 any
access-list 103 permit ip any any
access-list 105 permit ip any any
snmp-server community public RO
tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
tftp-server flash:/phones/5x5/spa5x5-7-1-3c.bin alias spa5x5-7-1-3c.bin
tftp-server flash:/phones/525/spa525g-7-4-8.bin alias spa525g-7-4-8.bin
control-plane
bridge 1 route ip
bridge 100 route ip
voice-port 0/0/0
cptone GB
station-id name Cordless
station-id number 329
caller-id enable
voice-port 0/0/1
cptone AE
caller-id enable
voice-port 0/0/2
cptone AE
caller-id enable
voice-port 0/0/3
cptone AE
caller-id enable
voice-port 0/1/0
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4FXO-0/1/0-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/1/1
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4 FXO-0/1/1-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/1/2
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
supervisory dualtone-detect-params 1
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4 FXO-0/1/2-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/1/3
trunk-group ALL_FX0 64
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone GB
connection plar opx 511
impedance 600c
description Configured by CCA 4 FXO-0/1/3-Custom-BG
bearer-cap Speech
caller-id enable
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
description Music On Hold Port
sccp local Loopback0
sccp ccm 10.1.3.1 identifier 1 version 4.0
sccp
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register confprof1
dspfarm profile 1 conference
description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec729
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 2
associate application SCCP
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
dial-peer cor list call-internal
member internal
dial-peer cor list call-local
member local
dial-peer cor list call-local-plus
member local-plus
dial-peer cor list call-national
member national
dial-peer cor list call-national-plus
member national-plus
dial-peer cor list call-international
member international
dial-peer cor list call-emergency
member emergency
dial-peer cor list call-toll-free
member toll-free
dial-peer cor list user-internal
member internal
member emergency
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
dial-peer voice 1 pots
port 0/0/0
no sip-register
dial-peer voice 2 pots
port 0/0/1
no sip-register
dial-peer voice 3 pots
port 0/0/2
no sip-register
dial-peer voice 4 pots
port 0/0/3
no sip-register
dial-peer voice 5 pots
description ** MOH Port **
destination-pattern ABC
port 0/4/0
no sip-register
dial-peer voice 50 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/0
dial-peer voice 51 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/1
dial-peer voice 52 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/2
dial-peer voice 53 pots
description ** incoming dial peer **
incoming called-number ^AAAA$
port 0/1/3
dial-peer voice 54 pots
description ** FXO pots dial-peer **
destination-pattern A0
port 0/1/0
no sip-register
dial-peer voice 55 pots
description ** FXO pots dial-peer **
destination-pattern A1
port 0/1/1
no sip-register
dial-peer voice 56 pots
description ** FXO pots dial-peer **
destination-pattern A2
port 0/1/2
no sip-register
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
destination-pattern 388
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vad
dial-peer voice 6 pots
description "catch all dial peer for BRI/PRI"
translation-profile incoming nondialable
incoming called-number .%
direct-inward-dial
dial-peer voice 57 pots
description ** FXO pots dial-peer **
destination-pattern A3
port 0/1/3
no sip-register
dial-peer voice 69 pots
destination-pattern 329
port 0/0/0
dial-peer voice 300 pots
trunkgroup ALL_FX0
description Local Numbers
destination-pattern 9T
forward-digits 9
dial-peer voice 301 voip
destination-pattern 2..
session target ipv4:192.168.201.2
dial-peer voice 303 pots
trunkgroup ALL_FXO
trunkgroup ALL_FX0
description **InternationalCall**
destination-pattern 88T
dial-peer voice 304 pots
trunkgroup ALL_FX0
description *EM1*
destination-pattern 9[1-9]T
forward-digits 3
dial-peer voice 302 pots
trunkgroup ALL_FX0
description **Mobiles**
destination-pattern 9.[0-9].[0-9]......
dial-peer voice 305 pots
trunkgroup ALL_FX0
description **800-**
destination-pattern 9[0-9][0-9][0-9]T
no dial-peer outbound status-check pots
telephony-service
sdspfarm conference mute-on 111 mute-off 222
sdspfarm units 5
sdspfarm tag 1 confprof1
conference hardware
video
fxo hook-flash
max-ephones 40
max-dn 300
ip source-address 10.1.3.1 port 2000
max-redirect 20
auto assign 1 to 1 type bri
calling-number initiator
service phone videoCapability 1
service phone webAccess 0
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message American Center
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.2/CCMCIP/authenticate.asp
load 521G-524G cp524g-8-1-17
load 525G spa525g-7-4-8
load 501G spa5x5-7-1-3c
load 502G spa5x5-7-1-3c
load 504G spa5x5-7-1-3c
load 508G spa5x5-7-1-3c
load 509G spa5x5-7-1-3c
time-zone 35
date-format dd-mm-yy
voicemail 388
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
hunt-group logout HLog
moh MOH2.wav
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 $1$iDgA$MKNi2RWfsO0KjuC82kgLJ1
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
transfer-pattern .T
secondary-dialtone 9
fac standard
create cnf-files version-stamp 7960 Aug 29 2012 12:00:04
line con 0
privilege level 15
logging synchronous
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 0 4
exec-timeout 0 0
logging synchronous
login local
transport input all
line vty 5 100
login local
transport input all
ntp master
end
Some of the output are not shown becaus it is to long I have attach the whole config for reference and any advice on how could I optimize and resolve my issues is greatly appreciated. ThanksNicolo - First off this stuff gets crazy sometimes. No worries about the exam. Sometimes when FXO ports go crazy it is due to battery reversal. If you go to the FXO port settings try turning battery reversal on and or off... depending on its current setting. See if that helps.
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Hi, all
I got one interesting issue with wireless 5508 controller. we have ordered two WLCs, one is air5508-12-k9, Anther one is air5508-HA-k9.
Now, we are going to form HA mode and HA box will become standby mode. One issue we are seeing now. after configuring redundancy management IP and Redundancy port IP to both WLCs. primary WLC are working well that we can ping it's all of IPs successfully, however standby WLC are not working well. even it can't ping itself. management IP has no problem.
Problem is only for redundancy management IP and redundancy Port IP. One interesting thing is our switch can't learn redundancy port's MAC address even it's connecting and interface shows UP. Primary has no this issue.
Has anyone have the same issue before or appreciate any suggestions and inputs.
WLC 1
(Cisco Controller) >show redundancy sum
Redundancy Mode = SSO ENABLED
Local State = ACTIVE
Peer State = UNKNOWN - Communication Down
Unit = Primary
Unit ID = 7C:0E:CE:64:43:80
Redundancy State = Non Redundant
Mobility MAC = 7C:0E:CE:64:43:80
Redundancy Management IP Address................. 25.16.228.252
Peer Redundancy Management IP Address............ 25.16.228.253
Redundancy Port IP Address....................... 169.254.228.252
Peer Redundancy Port IP Address.................. 169.254.228.253
WLC 2 HA
(Cisco Controller) >show redundancy sum
Redundancy Mode = SSO DISABLED
Local State = ACTIVE
Peer State = N/A
Unit = Primary
Unit ID = 7C:0E:CE:4A:23:40
Redundancy State = N/A
Mobility MAC = 7C:0E:CE:4A:23:40
Redundancy Management IP Address................. 25.16.228.253
Peer Redundancy Management IP Address............ 25.16.228.252
Redundancy Port IP Address....................... 169.254.228.253
Peer Redundancy Port IP Address.................. 169.254.228.252
Thank you so much indeed.thank you very much that makes sense, so I will need to change service port address ( maybe a class A or C ) or disconnect that port from the network ...
thank you again very much your help is really appreciated -
W540 and Ultradock Display Port Issue with Monoprice 27" Monitor
Hi,
I have been troubleshooting an issue with my W540 and Ultradock for over a month now.
The issue is that the display port will not recognize my Monoprice 27" monitor. This same monitor was working previously with my W520 and a different dock (ThinkPad Mini Dock Plus Series 3) through the same display adapter. The current monitor will work on the DVI port, but I obviously can't get the full resolution of the monitor without the display port adapter.
So far I have tried:
1) Updating the drivers of the laptop
2) Updating the drivers of the dock itself to 2.22
3) Power cycling the monitor with the PC connected, not connected, etc.
4) Switching between Standard/Advanced mode in the BIOS
5) Nearly every iteration of monitor detection in the screen resolution settings
6) Changing cables, adapters, and display ports
What is different in my scenario (based off of the other issues I've seen with the Ultradock and W540) is that the monitor is never even detected under any circumstance through the display port. Device manager never sees it, nor does the normal monitor detection procedure.
Any help would be greatly appreciated.
Best,
AustinAny ideas?
I am about to throw this in the trash... It's now defaulting my DVI port monitor to 640x480 without the option to change it.
Moderator comment: Post edited to conform with the Community Rules. Keep it clean. -
My experience with Apple TV and HDMI/HDCP issues
I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue. All forms of applications only worked once for me and then it reverted back to HDCP issues. I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues. Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad. Youtube from Apple TV always worked well without HDCP complaints.
I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase). After 14 days, you cannot even return it and you can ONLY fix it. I waited for a Technician. They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product). It took 5 minutes inside for them to test and see similar issues with the box that I had. So, they have swapped it for a new box. Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store. I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
1. The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
2. Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth. I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
3. They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals. On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time. Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software. It worked fine and have tested all of the options. From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
Will wait to see....if it continues to work....I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.
-
The Ultimate Guide to Resolving Profile and Device Manager Issues
The following article also applies to issues after re-setting the severs' hostname. It also applies to situations where re-setting the Code Signing Certifictateas described by Apple has not resolved the issue.
Hello,
I have been plagued with Profile Manager and Device Manager issues since day one.
I would like to share my experience and to suggest a way how to resolve issues such as device cannot be enrolled or Code Signing Certificate not accepted.
I shall try to be as brief as possible, just giving an overview of the steps that resolved my issues. The individual steps have been described elsewhere in this forum. For users who have purchased commercial SSL certs the following may not apply.
In my view many of these issues are caused by missing or faulty certificates. So let us first touch on the very complex matter of certificates.
Certificates come in many flavours such as CA (Certificate Authority), Code Signing Certificate, S/MIME and Server Identification.
(Mountain?) Lion Server creates a so-called Intermediate CA certificate (IntermediateCA_hostname_1") and Server Identification Certificate ("hostname") when it installs first. This is critical for the operation of many server functionalities, including Open Direcory. These certs together with the private/public keys can be found in your Keychain. Profile and Device Manager may need a Code Signing Certificate.
The most straightforward way to resolve the Profile Manaher issues is in my view to reset the server created certicates.
The bad news is that this procedure involves quite a few steps and at least 2 hours of your precious time because it means creating a fresh Direcory Master.
I hope that I have not forgotten to mention an important step. Readers' comments and addenda are welcome.
I shall outline a sensible strategy:
1. Clone your dysfunctional server to an external harddrive (SuperDuper does a reliable job)
2. Start the server fom the clone and shut down ALL services.
3. It may be sensible to set up a root user access.
4. Back-up all user data such as addess book, calendar and other data that you *may* need to set up your server.
5. Open Workgroup Manager and export all user and workgroup accounts to the drive that you using to re-build your server (it may cause problems if you back-up to an external drive).
6. Just in case you may also want to back-up the Profile Manager database and erase user profiles:
In Terminal (this applies to Lion Server - paths may be diferent in Mountain Lion !)
Backup: sudo pg_dump -U _postgres -c device_management > $HOME/device_management.sql
Erase database:
sudo /usr/share/devicemgr/backend/wipeDB.sh
7. Note your Directory (diradmin) password for later if you want to re-use it.
8. Open Open Server Admin and demote OD Master to Standalone Directory.
9. In Terminal delete the old Certificate Authority
sudo rm -R /var/root/Library/Application\ Support/Certificate\ Authority/
This step is crucial because else re-building you OD Master will fail.
9. Go back to Server Admin and promote the Standalone Directory to OD Master. You may want to use the same hostname.
10. When the OD Master is ready click on Overview and check that the LDAP and Keberos Realm reflect your server's hostname.
11. Go back to Workgroup Manager and re-import users and groups.
NOTE: passwords are not being exported. I do not know how to salvage user passwords. (Maybe passwords can be recovered by re-mporting an OD archive - comments welcome! ).
12. Go to Server App and reset passwords and (not to forget) user homefolder locations, in particular if you want to login from a network account!
If the home directory has not been defined you cannot login from a network account.
13. You may now want to restore Profile Manager user profiles in Terminal. Issue the following commands:
sudo serveradmin stop devicemgr
sudo serveradmin start postgres
sudo psql -U _postgres -d device_management -f $HOME/device_management.sql
sudo serveradmin start devicemgr
14. You can now switch back on your services, including Profile Manager.
In Profile Manager you may have to configure Device Management. This creates a correct Code Signng Certicate.
15. Check the certificate settings in Server App -> Hadware -> Settings-> SSL Certificates.
16. Check that Apple Push Notifications are set.(you easily check if they are working later)
17. You may want to re-boot OS Server from the clone now.
18. After re-boot open Server App and check that your server is running well.
19. Delete all profiles in System Preferences -> Profiles.
19. Login to Profile Manager. You should have all users and profiles back. In my experience devices have to be re-enrolled before profiles can be pushed and/or devices be enrolled. You may just as well delete the displayed devices now.
20. Grab one of your (portable) Macs that you want to enrol and go to (yourhostname)/mydevices and install the server's trust profile. The profile's name should read "Trust Profile for...) and underneath in green font "Verified".
21. Re-enrol that device. At this stage keep your finger's crossed and take a deep breath.
22. If the device has been successfully enrolled you may at last want to test if pushing profiles really works. Login to Profile Manager as admin, select the newly enrolled device. Check that Automatic Push is enabled (-> Profile -> General). Create a harmless management profile such as defining the dock's position on the target machine. (Do not forget to click SAVE at the end - this is easily missed here). If all is well Profile Manager will display an active task (sending) and the dock's position on the target will have changed in a few seconds if you are on a LAN (Note: If sending seems to take forever: check on the server machine and/or on your router that the proper ports are open and that incoming data is not intercepted by Little Snitch or similar software).
Note: if you intend to enrol an Apple iPhone you may first need to install the proper Apple Configuration software.
Now enjoy Profile and Device Manager !
Regards,
TwistanHI
1. In Action profiles, logon to system and recheck correcion are available in action definition as well in condition configuration and the schedule condition is also maintained. but the display is not coming(i.e in the worklist this action is not getting displayed).
You can check the schedule condition for the action and match the status values...or try recreating the action with schedule condition again....for customer specific ....copy the standard aciton with ur zname and make a schedule condition and check the same.
2, In suppport team of incident when i give individual processor it throwing a warning that u r not the processor. but when i give org unit it is working perfectly. Could anyone guide on this.
You need to have the empolyee role for BP ..goto BP and got here dropdown for ur bp and choose role Employee and then enter ur userid
also make sure that u have the message processing role
Hope it clarifies ur doubt and resolve ur prob
Regards
Prakhar -
Mac Pro USB and FW800 ports not working
I've been reading tons of forum entries in the Apple Support Community and in other forums. Nothing seems to answer quite what's going on with my Mac Pro Tower.
Here are the details and steps taken up to now:
- I'm running a Mac Pro Tower (MacPro 3,1, 2x 2,8GHz Quad Core, Early 2008 model), currently running OS 10.6.8
- I moved before the holidays in December and left my computer unplugged for over month while away. Didn't have any issues before the move.
- up until the last couple of weeks, I had actually been running on Leopard (yes, I'm a luddite!, please, no teasing )
- I was trying to update my ipod touch's iOS and kept getting errors preventing it from completing the process. At first I thought it was an ipod app causing the issue after having read a few threads on that topic...
- Also, on startup, the Mac started searching for a Bluetooth keyboard, of which I don't have, and would not detect my usb keyboard. I would disconnect and reconnect the keyboard and the majority of the time, the Mac would then recognize my USB keyboard.
- I decided to upgrade to Snow Leopard, which didn't help with the iPod update. I did not do a clean install.
- Then I noticed that my USB stick wasn't working and tried it in all the usb ports (except the ones on the keyboard)
- Also, I had removed and then reinstalled printer and scanner drivers for my All-in-one printer. After this I kept getting constant communication errors between the mac and the printer via the usb port, although I was able to print a test page.
- I've used Hardware Test once which didn't detect any issue.
- I reset the SMC
- I reset the PRAM, and for a few seconds I was able to read from my USB stick, then never again, even after another PRAM reset.
- I've cleaned the whole inside of the computer and checked for loose cables. Cables are in so tight it's so hard to loosen them!
- I now tested all the ports:
∞ the 2 front and 3 back USB ports are unresponsive to my usb key and to my VoyagerQ dock
∞ the front and back FW800 ports are unresponsive to my VoyagerQ dock
∞ However, the keyboard works in any fo the back ports and my USB stick is recorgnized by the USB port of the keyboard.
∞ I also plugged in my Logitech webcam into the keyboard and it works there but not in any other port.
∞ When I plug in USB powered speakers into any of the ports, they work fine
∞ And the FW400 ports are also working fine with my VoyagerQ dock
- a few times, including once today, my mac restarted by itself. The times before today, I thought it was because I was sort of moving back the computer in place, but today I was nowhere near the computer.
So what does this all mean? Should I do a clean install of the Mac OS? Or is it a problem with my Logic Board?
Any insight please would be helpful. I had Apple Care and missed the reminder to renew it so I really hoping not to spend more money than necessary.Thanks Grant,
The battery is a start and something inexpensive to replace.
I did do a PRAM reset (command + option + P + R) and was able to hear the chime 4 times. I tried resetting it a number of times over the past week, as well as yesterday with no success in reviving the USB ports. But isn't it weird that my USB powered speakers work by plugging them in any USB port (with the mini jack pugged in the back or front earphone plug)?
I did not use the USB ports on the keyboard until yesterday, so that is not the cause of the other USB and FW800 ports failing. But I'll follow your suggestion and not use them except for the mouse.
Another weird thing that happened yesterday, I have 16GB of RAM and I spent all day trying to troubleshoot a RAM issue that is magically fixed after leaving the computer on overnight to do an extended Hardware Test. The issue was:
- Only 8 RAMS were being recognized
- a red LED light appeared on the top riser
- first I thought I had isolated the faulty RAM bar, and then a second one
- Then going pair by pair again, I no longer saw the LED light
- Put back all 8 bars, only 8 GB of RAM recognized
- Left computer overnight running Hardware test (said it took almost 3 hours, with no errors)
- Now all 16 GB are recognized!
Thanks again for the tips -
I have been with Verizon for 15 years. I have a family share plan with 2 smart phones a standard phone and a jetpack for wireless access. I pay for insurance on the 2 smartphones. Approximately a year ago I made a payment arrangement to continue service on my account even though I had some business difficulties. I was told that while the arrangement was in place I could not make any changes to my account. However, since then I have had the following issues and when I try and contact Verizon to try and resolve them I am place on eternal hold or disconnected.
Issue #1: My daughter lost her phone in June 2014. (The contract on this phone was up in 2013) I have been told that I cannot replace the phone even though I pay the insurance premium of $9.95 a month. I have been billed for it and have also been charged $54.87 for the monthly service as well. The phone has not made or received a call since June 4, 2014 yet I have been charged $274.38 I just was able to have the service suspended at the store today, 11/29/2014
Issue #2 My phone has intermittent flaws, locking up and reuring rests, dropping calls, failing to receive calls etc along with horrible battery life. I went into the local verizon store and they ordered me a refurbished replacement phone which was subsequently sent to me. When I received it I took it to the store to have them assist me in setting it up properly. I was told that I should NOT set it up but send it back due to some physical damage present on my old phone that would most likely result in a $150 charge...it was recommended that I just upgrade my phones as they were all out of contract and that would be the best solution. I asked the manager if that would be possible due to the "terms" on my account and she said "it would not be a problem". I was interested in an Iphone 6 which was not in stock so I sent the replacement phone back and left, to wait for the phone to become available.
Issue #3 I had a JetPack that was recently stolen from my car. I stopped in to ask what to do about it (it is no longer under contract either) They suspended the service and recomended I wait until I upgraded my other phones and then get a new Jet Pack. I just received noticed that they were going to continue billing me for it this week, even though it has been out of contract for several months??????
I recently went to Best Buy to take advantage of their Black Friday deals and was told that based on the status of my account I was ineligible for any upgrades. We called Verizon from the Best Buy and they told me that I needed to address my account status (I just made the scheduled payment on the 23rd of Nov) either with Financial Services or go to a Corporate Store. I went to the store and was told there was nothing that could be done at that level, I would need to talk to financial services (which was closed)
So, I am extremely frustrated and upset with this whole situation and wanted to make one more attempt to resolve it with Verizon before I make a full blown complaint to the Attorney Generals Office, the Better Business Bureau as well as post this incredibly BAD customer service story on social media. I hope that I hear from someone ASAP as this is critical that I get things resolved immediately. I can be reached at [removed].
Personal information removed as required by Verizon Wireless Terms of Service
Message was edited by: Admin ModeratorComplain to the Attorney General about what? There is nothing in your story worth any such complaint. They will tell you the same.
First you have payment difficulty so credit and the Edge program are not available to you. You have to be credit worthy to get any upgrade, unless you can pay full price for all those new devices.
Can you?
You are trying to get new contract plans, but since you are having paying on time and in full issues you will not get extended credit from any carrier.
What I would do is go and port out to Boost or Virgin Mobile where you pay a reduced cost for each device and get unlimited everything for $40 to $50 a month, it is pre pay so if you don't pay you get cut off.
Verizon although with the best coverage is also the highest priced.
Good Luck -
Using multiple MIDI in and out ports... is there a any solution?
Hi Guys,
I've been using Logic Pro for about 3 or 4 years, and have always struggled with the fact that when using external MIDI instruments, there are not separate drop-down menus for PORT IN and PORT OUT, where I could choose which port would be used on my MIDI interface.
I was previously a Cubase user, and it had these two ports, so I could easily choose, for example: "MIDI IN: Port B" and "MIDI OUT: Port C", and MIDI would be routed to those ports.
Logic only has one drop-down for selecting ports, and that is for the outgoing MIDI signal only.
My problem is that when we want to record say two synths at the same time, each on its own MIDI track, the incoming signals are blended and played on both active tracks.
There IS a tick-box option in Project Settings, called Auto demix by channel if multitrack recording, but this only works when all the channels in question are armed for recording. If we are just jamming ideas (but want to have MIDI set up ready to record... therefore local is off on each synth, etc...), it appears there is no way to separate the incoming MIDI signals so they only go back to their respective ports.
This issue has now compounded with the addition of two new synths in my studio... suddenly it's even more crucial to be able to easily separate the MIDI ports for each of the four synths.
I have never delved into the Environment, but was chatting to the guys in the music store I go to, and they were saying there might be a way of setting up the specific MIDI routing I am looking for, in the Environment.
I would love any assistance you could give me. This has become such a frustration that I have even looked at moving back to Cubase (but the way it handles lots of tracks at low latency on Mac is stopping me, at the moment! The trial version showed this up as a real issue, compared to Logic!).
I am of course secretly hoping that Logic Pro 10 will have a re-thought MIDI setup, with simple in and out port drop-downs for each MIDI track. But that's a long shot, and Logic 10 could still be ages away!
Any help an experienced user can offer me would really be appreciated.
Cheers,
Mikediscussed like ****
still no one ever did a simple explanation how to do , once for all in the environtment .
Please, i am ready even to pay someone who will show the techique -
Upgrade to MDEX 6.4.0 and RAD toolkit issues
Hi,
We are currently evaluating the 6.4 build for use with our web app and are having issues due to it being designed with the RAD toolkit for the 6.1.3 build of MDEX.
Process.
Upgrade of MDEX to 6.4
Update the Reference App (normal not Rad) with the presentation API dll's
Run Reference app and it works as usual.
Upgrade current web app with Presentation API dll's and the fun started. (this pointed to needing to Upgrade to RAD Toolkit for 6.4 (RAD 2.1.3)
Upgrade to RAD toolkit
Upgrade all references to use the new RAD dll's
now we get +"Error reading from the connection.The remote server returned an error: (404) Not Found."+
After stepping through the code everything looks good. It points to the MDEX server @ port 16000 (which is exactly what the Reference App uses)
At that point I decided it might pay to see if the RAD reference app would run.
Configure iis7 to use the RAD reference app and Run the site.
Set the input box's to point to our MDEX server and MDEX port and it returned the following error.
An unexpected error occurred: Error reading from the connection.The remote server returned an error: (404) Not Found.
at Endeca.Navigation.OptiBackendRequest.GetContent() at Endeca.Navigation.OptiBackend.GetNavigation(OptiBackendRequest req) at Endeca.Navigation.HttpENEConnection.Query(ENEQuery neq) at Endeca.Data.Provider.PresentationApi.CommandExecutor.ExecuteCommand(EndecaCommand command)
Any ideas..
Thanks in advance
Edited by: 976760 on Jan 30, 2013 1:53 PMHi ,
I am facing the same issue.I installed the entire setup(mdex version 6.4.0,tools and frame work,platform services,RAD tool kit) and configured a project .The project runs fine in workbench and in the reference jsp application.But i am unable to connect it through the RAD tool kit.I get the same "Error reading from the connection.The remote server returned an error: (404) Not Found." error.
Any kind of help would be highly appreciated.
Regards,
Raghvendra Panda -
Client proxy consuming web service provider using logical port issue
Hi All,
I have a proxy client having a logical port (configured using NWDS) to consume a web service in the provider system.
In the logical port, I have given target address, and logical port name. While moving this client proxy NWDI dev track to Q and prod,
how do I change this target address to point to Q and prod respectively. In other words, even though I am using Visual admin to configure the destination url for the logical port, to point to Q and prod, its still referring to the dev environment provider service after moving the proxy client to Q and prod. What is the suggested approach to take care of this issue
Thx
mikeHi Michael,
I can only help from that point of view that I believe this question belongs to the forum
Service-Oriented Architecture (SOA) and SAP
Please try to raise this question there.
Thanks and Regards,
Ervin -
K8N Neo4 (MS-7125) USB, Mic, S/P Out, and LAN ports all non-functional
I'm hoping someone can give me a hand with this. I'm not a novice when it comes to motherboards but this particular board is making me feel like it.
Ok, I've got a K8N-Neo4 MS-7125 model. Athlon64 3700. I have all the current drivers and ran the liveupdate to make sure.
The LAN port will light up, but the Device manager will not recognize it, nor will the LAN utility.
The board has 4 USB ports. The top two are non-functional, the bottom two work.
The S\P OUT port has never worked, nor do I know how to engage it or find it on the device manager
The microphone....this one is fun. Its like the microphone is stuck in a feedback loop. Whatever comes through my speakers, is heard on the other end by other users. I am not heard at all, although I can hear myself through my OWN speakers. Even with the mic unplugged, people still can hear my speakers. Imagine having your speakers plugged into the mic jack. The only way to kill the feedback is to actually go into the sound manager and mute the whole mic system.
I can live without the LAN and USB ports, but it would be a HUGE help if someone can help me with the mic and S\P ports!!
Thanks!!!Ok, I'll do my best to remember everything
Athlon64 3700 939socket
XP Pro Service pack 2
Rosewill case 400watts
SonyDVDRW Drive (dual layer)
Samsung DVD drive
GEForce 7300 256DDR (PCI Express)
120GB Seagate 7200 RPM Harddrive (IDE) Partioned two drives
1x512DDR ram PC3200 400mhz
As for the flavor of the NEO4 the only other numbers I know of, is on the board it says N1996 right below the processor. Is that what you need? Its a PCB V.3 board nvidia Nforce4.
Speakers are standard cyber acoustic
Logitech Mic/Headset combo
This particular case allows for hookups for headphones and mic in the front. The case has jumpers in the back that allow you to gain access from the front (but you probably already know that). I've always used the front MIC/Headset jack, and I have a splitter in the back for the headphones and that jumper. In trying to resolve the issue, I tried every jack with the microphone (even the ones that I know are labeled as speakers). I do get my own voice through MY speakers on the front jack AND the mobo jack.
Hopefully I got you enough info!
Thanks in advance!!!
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