CCMS Agent Error!!

Question

Hi Experts,
                   While stopping the CCMS Agent I am getting the following error :
ew1adm> sapccmsr -j2ee -stop pf=/usr/sap/EW1/SYS/profile/EW1_DVEBMGS02_ew1app
INFO: use SAPLOCALHOST ew1app
INFO: CCMS agent sapccmsr working directory is /usr/sap/ccms/EW1_02/sapccmsr
INFO: CCMS agent sapccmsr config file is /usr/sap/ccms/EW1_02/sapccmsr/csmconf
INFO: sapccmsr is not running. Nothing to do!
EXITING with code 0
It should come like this while stopping the agent :
INFO :Setting Stop Flag for sapccmsr.
INFO: Waiting for Background process to stop.
INFO : Background process was stopped
INFO : Agent was stopped. *
I am not all able to stop the agent & start it again.Please guide.

Answer 1

Hi,
It seems to me a shared memory problem. Check and carryout the work mentioend in below note. I was able to solve similar problem earlier with this note.
Note 883361 - CCMS agent does not start
Summary
Symptom
Windows: The service "sapccmsr" or "sapccm4x" does not start or immediately stops again.
UNIX: When you start the agents sapccmsr or sapccm4x, the system issues the message "Another agent is already running with this profile".
Other terms
sapccmsr, CCMS, RZ20, sapccm4x, initshm
Reason and Prerequisites
CCMS agents manage monitoring data in a shared memory segment. You can identify this segment by an instance number for instance-specific CCMS agents, and by instance number 99 for instance-independent agents.
Only one CCMS agent may run for each instance, so the administration information of the CCMS contains information about whether an agent has been started already for an instance. The system refreshes this information when the agent is started, and deletes it when the agent is stopped.
If, due to an error, the agents could not be stopped and the administration data above could not be deleted in the shared memory, a newly started agent receives the information that another agent is running even though there is no longer a corresponding agent process. The system then issues the message described under "Symptom".
Solution
1. Check whether the agent involved is running. The process number of the agent process is noted in the agent log file "sapccmsr.log" or "sapccm4x.log" under "pid":
              CCMS version  20040229, 32 bit, multithreaded, non-Unicode
compiled at   Sep 22 2005
systemid      560 (PC with Windows NT)
relno        7100
patch text    patch collection 2005/5, OSS note 809007      patchno       0
intno        20053800
running on    P129685 Windows NT 5.1 2600 Service Pack 1 2x Intel 801586 (Mod 2 Step 9)
pid          3024
pro-file      test.pfl
2. Check whether the agent process still exists.
3. If the process is no longer running, you can initialize the administrative data for the shared memory as follows:
Agent for J2EE and TREX instances:
sapccmsr pf=<instance profile> -j2ee -initshm
instance-independent agent:
sapccmsr -initshm
Agent for ABAP instances:
sapccm4x pf=<instance profile> -initshm
You can then restart the agent or agent service.
The error was eliminated with CCMS Patch Collection 2007/4.
Regards
Naeem