CCMS CEN MONITORING FOR JAVA INSTANCE (Portal)

Hi,
Installed sapccmsr agent and configured CCMS in CEN system.
1. Installed sapccmsr on remote system(java)
2. Activated background dispatching & central sytem dispatching in CEN.
3.Assigned central auto reaction methods.
Able to get data from CCMS agent.
SMTP is working fine.
I'm not able to get alerts.
When i checked the status of alerts it is in ACTION_REQUIRED and remains the same. Is there any configurations i'm missing plz guide me.
Thanks in advance.

Hi,
Goto RZ21 then select the remote agents for your system,
If u have registerd the java system ccms agent through visual administrator,u have to start the ccms agent as a service manually and then check in rz21.
Here it shows the status of ur java ccms agent.If it is online then wait for 10-15 min you will get the alerts data.Else go to change mode and make this agent online.
Hope this resolves ur isue else revert back.
Regards,
Vamshi.

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