CCMS Problems

All,
I recently changed the password of the user CSMREG in 000 of the central monitoring system
Right now no alerts are coming. I have noticed that the User is getting Locked every 1 min after i unlock it.
I have also updated the RFCs ( with the new password of CSMREG) of the Cental Monitoring System which are used to connect to the other systems.
Still the user is getting locked.
Plz help.
Cheers!
Bidwan

And I am not sure if the CSMREG password is stored in the CSMCONF file...coz i can't see it there...
I can see only the DDIC password of the CMS and the SAPSErvice<SID> password under which the service will run...
Someone Please confirm
CEN_CONFIG
    CEN_SYSID=PSE
    CEN_VERSION=20011212
Login information for admin user, only used during registration
To update registration change parameters as required,
edit password (CEN_ADMIN_PASSWORD) below and try
sapccm4x -r -f C:\usr\sap\PRE\DVEBMGS10\log\sapccm4x\csmconf
CEN_ADMIN_USER
    CEN_ADMIN_CLIENT=000
    CEN_ADMIN_USERID=ddic
    CEN_ADMIN_LANG=EN
    CEN_ADMIN_PASSWORD=*...*
    CEN_ADMIN_LOADBALANCING=y
    CEN_ADMIN_ASHOST=bp1tulap139
    CEN_ADMIN_SYSNR=-01
    CEN_ADMIN_TRACE=0
    CEN_ADMIN_MSHOST=bp1tulap139
    CEN_ADMIN_R3NAME=PSE
    CEN_ADMIN_GROUP=PSE
gateway information for RFC service "-DCCMS", used to build saprfc.ini
CEN_GATEWAY
    CEN_GATEWAY_HOST=bp1tulap139
    CEN_GATEWAY_SYSNR=10
login information for CSMREG user
CEN_CSMREG_USER
    CEN_CSMREG_CLIENT=000
    CEN_CSMREG_USERID=CSMREG
    CEN_CSMREG_LANG=EN
    CEN_CSMREG_LOADBALANCING=y
    CEN_CSMREG_ASHOST=bp1tulap139
    CEN_CSMREG_SYSNR=-01
    CEN_CSMREG_TRACE=0
    CEN_CSMREG_MSHOST=bp1tulap139
    CEN_CSMREG_R3NAME=PSE
    CEN_CSMREG_GROUP=PSE
SERVICE_INFO
    SERVICE_USER=bp1\SAPServicePRE
    SERVICE_PASSWORD=*...*
    SERVICE_START_TYPE=auto
MGDSYSTEM
    SYSTEM_GROUP=CW1

Similar Messages

CCMS & Problem Management

1. Referring to the CCMS (Client Centre Management System) and reviewing tcodes SCC4 and SE06 for client setting objects. As we know, the tcode SCC4 helps us to review the client setting on whether the objects are modifiable or not, controls on the 1st layer. As reviewing the tcode SE06 we can review the client setting on the 2nd layer. Basing on the client we are handling now, in their SE06 settings, the spaces are specified-cannot be modified. Now the question is, is there such a thing as-by specifying a certain value to enable all spaces to be set- cannot be modified? And when the client sets spaces cannot be modified to certain spaces what happens to the other spaces? Does it take on the setting in the 1st layer-SCC4?
2. Secondly is on Problem Management. If lets say the client outsourced its SAP support. Is there a Service Level Standard available? not to be confused with service level agreement.
Thanks and I truly appreciate the knowledge sharing from you guys!

Hello,
There is some information about confirming alerts.
Once an alert is confirmed it should disappear. I think it is possible to auto-confirm alerts after a certain amount of time.
Darryl

CCMS monitoring of SRM's own XI integration engine

I have CCMS problems when monitoring XI integration engine of a SRM system. The integration engine will not appear in CCMS. I opened a question on SRM solution forum, could somebody have a look at it there. Here is the link to original question and earn your points there:
CCMS monitoring of SRM's own XI integration engine
background: I have previously managed to successfully set up CCMS monitoring for a plain XI system, but there seem to be some difference while SRM's XI only has integration engine and not J2EE engine running. SRM XI Integration engine is in place due to ABAP Proxies used by SRM.
best regards,
Kimmo

You have to follow the note <a href="https://websmp110.sap-ag.de/~form/handler?_APP=00200682500000002442&_EVENT=DISPLAY&_OBJECT=012006153200000552232003&_NNUM=634771&_NLANG=EN">634771</a>
and following this document <a href="https://websmp110.sap-ag.de/~sapdownload/011000358700004422742005E/XIMonitoringHowTo_01aSR.pdf">How To Monitor Exchange Infrastructure 3.0</a> pay attention to page 34, for the use of a Central Monitoring (CEN) System.
Of course you have to adjust the GRMG in order to have only the ABAP part under monitor.
Best Regards

Installation problem CCM 4.0(1)

I install ccm 4.0(1) on my pc with wins 2000 server plus sql 2000sp3a while install I got error about RPC connection fail duration installation cisco directory.
please help and ref
Thank in advance

This problem is addressed in Cisco bug ID CSCed88931

Problem in CCM and Gatekeeper

In my network there are an cisco call manager and cisco gatekeeper.I added the gatekeeper on a CCM bacause of IP Phones can call ATA end points.I finished this task succesfully but there are a problem . When I call from IP phone to ATA endpoints I can not hear ringback tone but If I call from ATA end point to IP Phone I hear ringback tone . Please give me advice

You don't need a Gatekeeper for ATA. ATAs are commonly SCCP or SIP devices, these have no use of a GK. Only H.323 devices can make use of a GK.
Sent from Cisco Technical Support iPhone App

Date Problem in CSV 2.0 Format in CCM

Hii Gurus,
I am new to CCM.Here we are using CSV2.0 Format to upload the catalog files.The supplier part no 10-01 becomes 1-Oct when I save my file.There are like 10 supplier part no in the file all are changing to date format.Right now, we are changing them manually in the master catalog.How to overcome this problem.Any suggestions.Points will be awarded for sure.
Pradeep

Hello,
Opening file with notepad was a way to check if your csv was correct with format. Now check the attribute definition in CCM of the supplier part number. All I can tell with my small experience with CCM Probably other can help you better with this !
Rgds,
Pierre

User Problem in CCM

Hi Gurus,
When the user goes to the punchout site and try to create a shopping cart from the vendor's website, he sees the other user shopping list also.But the user has to see his own shopping list, not any other user shopping list in the vendor's website.I am new to CCM.How to solve this problem,can u guide me.Plz tell me some suggestions.I will award you points for sure.
Regards
Pradeep

Pradeep-
This solution will require involvement of your punchout catalog vendor and agreement on how to resolve this issue.
In my experience you can resolve this in a couple of different ways. Either remove the option to save favorites lists on the vendor site (is function really required for the punchout?) or the vendor must allow user specific views of the favorites data.
The first option is quite simple, request the vendor removes the function, end of story. However as you posting your question here I doubt this is the answer which will work in your case.
Ideally the supplier would have the ability to handle an identifier to segregate data being shown to the particular user. You will need to do work on the SRM side to pass a unique bit of data. If you can utilize the user name as the unique data you could simply change the catalog call structure to include sy-uname as system field, thus passing the current shopping cart user each time. Additionally you may want/need to pass an alternate key such as email address depending on the vendor. You can implement badi BBP_CAT_CALL_ENRICH to send the addition info as a parameter.
The vendor site will then need to interpret this additional parameter and provision the views per user.
Regards-
b

CCM CAC Problem

         hi everyone ,I have one problem as follow:
        Site A ,Site C and Site B ,three sites. CCM CLUSTER at Site B. A,B and C connect each other use 1M bandwidth. but our customer want to site A phone call site C pass B when bandwidth insufficient. how to implement this requirement ?
          I get stuck here .Please help me ! thanks a lot !

Hi,
I believe you can not do it by CUCM configuration. It is more of any routing the VOIP packets which has to taken care by routing protocol.
AAR will come in to play when CAC restrict the call due to low BW and AAR do not decide on which WAN path the VOIP packet goes.
Regards
Ronak patel
Rate helpful posts.

Problem with CCMS PI7.1 alert configuration for RWB Alert count

Hi,
We have configured CCMS alert for PI7.1 RWB failure count. Alert is getting triggered only one time and after that no alerts. I can see the change in data but alert is not getting triggered. If I complete the alert then immediately in next run a new alert is generated with last reported data and then again there will be no alert going forward. Data is collected but no alert is triggered. Does anyone know the reason for this and how to fix it? Please help.
Thanks,
Kavitha Rajan.

Hi Jayan,
Our PI alert configuration is fine. And also we did not choose multiple suppress method. Problem is with Solution Manager CCMS PI alert configuration for failed RWB count. After initil alert and then nomore alerts are triggered. If I complete the alert then again only first alert is triggered and again no alerts going forward. Please advice.
Thanks,
Kavitha Rajan.

Problem with Export Schema form CCM 2.0 SP4

Hello all,
when I am trying to export schema form CCM I am getting the following exception /CCM/CX_EXPORT_ERROR
The exception occurred at following point
program: /ccm/cl_catalog_model=======cp
include: /ccm/cl_catalog_model=======cm01c
line: 28
any hint?
Gordan

Hello all,
i'm facing the same problem with CCM 2.0 SP6..
Anyone know the solution?
Thanks for your help!
Antonio

CCM 2.0 upgrade problem..

Hi all,
I have upgrad CCM 1.0 to CCM 2.0. After upgrade while go to Edit catalog: Following Error was coming:
"Error when reading catalogs; error when reading master catalog".
So i ran the report: /CCM/INITIALIZE_CME. After that i am facing problem.. in performance..
It is taking long time and in SLG1 i am able to find out the log as below for each catalog:
Start the catalog conversion for catalog <Catalog name>
Reference updated in component /CCM/QUANTITY_VALUE of data type /CCM/PRICE_BASIS_QUANTITY
Reference updated in component /CCM/AMOUNT of data type /CCM/PRICE
Reference updated in component /CCM/QUANTITY_VALUE of data type /CCM/MINIMUM_QUANTITY
Characteristic /CCM/MAN_ACCEPTANCE was created
Characteristic /CCM/ORIG_CATALOG_ID was created
Characteristic /CCM/PICTURE was created
Catalog <catalog name> converted successfully.
The current version is as below:
Component version - SRM 5.00
SRM_SERVER - Release 550, Support pack level SAPKIBKT07
SAP_ABA - Release 700, Support pack level SAPKA70010
CCM - Release 200_700, Support pack level SAPK-27007INCCM
Kernel release - 700
Please help. Need solution as soon as possible.
Thanks

Hi,
Have you followed the SNOTE 843867:
The report /CCM/INITIALIZE_CME should be ran once.
Please consider the given note above.
with regards,
mahesh

Problem about ccm based silence monitor(UCCE)

Now I successfully configured the ccm based monitor.But there is still a problem.
When the supervisor is listening,there is a "du~"voice can be heard in the agent phone in every 10 seconds,and it last for 1 second.
The problem is critical cause the agent would know that he is monitored by the supervisor.
So is there anyone has the same problem with me?and how to solve it?
Sent from Cisco Technical Support iPad App

Could you post complete version details of
1. UCCE
2. CUCM
3. Is it CAD or CTIOS ? Version ?
GP.

CCMS Configuration Problem

Hi Experts,
I have a problem. Since I havenu2019t done this before I have very little clue about it.
I have a testing server ABAP + JAVA. I have created 2 nodes in ccms:- Monitor Database and Monitor Spool using RZ20. When I am looking in Monitor spool its showing green status. MTEs are working.
But in case of database its showing grey. All the Mte's are also showing grey. When I am looking into the properties its showing No method assigned.
   Database monitor
          Db monitor
              KEM\Database\...\Backup\...
                  BackupData
                  BackupLogs
                  Recovery
                  Restore
              KEM\Database\...\DBSystemCheck\...
                  DBConsistency
                  DBLogfile
                  DBProfile
                  Environment
                  OtherDBSystemCheckTask
                  Security
All the above are grey. Can anyone please help.
Thanks,
Santanu

Hi,
Please refer the following link:
http://help.sap.com/saphelp_nwpi71/helpdata/en/e5/5d1741b393f26fe10000000a1550b0/frameset.htm
Hope this helps.

CCM performance problems table info needed!!

Hello,
We have iimpemented SRM50 wit hCCM 200_700 level 6. We have serious performance problems when uploading content and publishing the catalogs. Does anybody know, as we have 29 procurement catalogs, if for all catalogs the entres are entered in the table /CCM/D_ITM.
We have 29 catalogs but only 4000 items so we think the entries are double. How many items and catalogs should CCM be able to handle ?
Thanks of course i will reward points
Kind regards,
Antoinette Stork

Hi,
See this related thread/notes:
Re: items in catalog not flagged as "approved"
Note 919725 - BBP_CCM_TRANSFER_CATALOG - Performance Improvement
BR,
Disha.
Do reward points for useful answers.

IPMA problem after upgrade ccm

After upgrading ccm from 3.3.3 to 4.1.2(sr1), IPMA doesn`t work.
IPMA application starts, RP get registered, IPMA gets the directoy numbers defined in RP, RP goes to unregistered status and IPMA application shuts down.
Can enybody help!
thx

Hi Darijo,
I'm not sure what kind of errors you are seeing so I have attached a link for troubleshooting IPMA on CCM 4.1.2. Have a look at it, also I did see a BUG that sounds exactly like this problem;
Troubleshooting Cisco IP Manager Assistant - CCM 4.1.2
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00802e21f9.html#wp1012318
CSCuk54338 Bug Details - IPMA CTI RP do not register after upgrade
Hope this helps!
Rob
Please remember to rate helpful posts.....

CCMS Problems

Similar Messages

Maybe you are looking for