CCP installed softwares not detected by Creative Cloud app

We've noticed this way back when Adobe Creative Cloud Packager was first launched but it's been getting annoying lately as our company has been hiring new staffs (like massively).
The repeating questions the tech support gets asked a lot is, why we haven't installed Photoshop or Illustrator or whatever software they need to use because the Creative Cloud App isn't able to detect them.
Some staff end up pressing 'install' again for every app, resulting in waste of bandwidth and time. We spend a lot of effort educating people but you can't cure stupidity.

Ashubijalwan1 please acknowledge you received my reply and you understand the problem.
Thank you, Bjossi13 for supporting this case. I do not see why Creative Cloud Desktop App will see Acrobat Pro, Flash Builder Premium and Edge Animate CC, but not the remaining softwares.
This create lots of confusion among users. I don't want to stereotype people but you shouldn't expect graphic designers to understand computer software quirks.

Similar Messages

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

Newly installed Acrobat will NOT open from Creative Cloud app on Desktop using Windows 7 Pro - what's the problem?

the cc desktop app is used to install and update cc programs (and a few other thinigs). but that does not include 'opening' the installed programs.
click your start button or your program files directory to find the acrobat executable to launch acrobat (and any of your other apps, adobe or otherwise).

Why can I not view my creative cloud app

Why can I not view my creative cloud app

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

How do I install English versions of my Creative Cloud apps instead of Portuguese?

I am a Creative Cloud subscriber and live in Guam. When I downloaded all of my desktop apps, half of them were the Portuguese version (even all of the file names are in Portuguese). How do I install English versions instead?
I'm running Mac OS X 10.7.4.

Go to your Adobe Application Manager located in the Applications folder. Once there launch the Adobe Application Manager and click on your name in the top left hand corner. You will then want to choose the Preferences option to adjust your language.

Lightroom 5.2 is installed, but not listed in Creative Cloud??

Under Apps Lr is missing from the list of installed apps. What to do?

Hi Anne,
Your version of Safari is still supported. Please see Adobe Flash Player | Tech specs for supported OS and browsers.
If the Flash Player plugin is in the Plug-ins (disabled) folder it's because it's an older version that Apple has disabled in Safari. This has nothing to do with whether or not Flash Player supports the browser.
I'm not sure what you mean by "when i click on flash player itself i am told there is no application to open it." Flash Player.plugin only works in the browser to view Flash content in the browser. The plugin does not open files outside of the browser. If you have SWF files you'd like to view outside of the browser, then you'll need the Flash Player projector. However, based on your previous comments this doesn't appear to be what you are trying to do.
Google Chrome does embed Flash Player in it, while Firefox does not. Mozilla has also recently started blocking older versions of Flash Player in Firefox similar to what Apple is doing in Safari.
Following the 'clean install' instructions should result in you having the latest version of Flash Player installed that will not be blocked by the browser.
Maria

CS6 apps not updating through creative cloud app

Notifed that I have bug fixes available for my CS 6 applications, the fixes fail to install, even though they look like they downloaded ok. Console messages not that clear about problem Mac OSX 10.8.5.
Steve

Here are a bunch of error messages. This is with the Photoshop CS 6 update. I don't have any idea why it is failing to find files to update/patch. I don't know if the error is with the Extension manager. I tried updating that to the latest but that update fails as well.
12/10/13 14:09:10:764 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ru.lproj/MainMenu.nib")(Seq 18)
12/10/13 14:09:10:765 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/no.lproj/MainMenu.nib")(Seq 20)
12/10/13 14:09:10:765 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_CN.lproj/InfoPlist.strings")(Seq 22)
12/10/13 14:09:17:163 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ru.lproj/InfoPlist.strings")(Seq 29)
12/10/13 14:09:17:163 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/cs.lproj/MainMenu.nib")(Seq 30)
12/10/13 14:09:17:164 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/cs.lproj/InfoPlist.strings")(Seq 32)
12/10/13 14:09:17:164 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/hu.lproj/MainMenu.nib")(Seq 33)
12/10/13 14:09:17:164 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/tr.lproj/InfoPlist.strings")(Seq 35)
12/10/13 14:09:17:235 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/sv.lproj/InfoPlist.strings")(Seq 38)
12/10/13 14:09:17:633 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/MainMenu.nib")(Seq 41)
12/10/13 14:09:17:783 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_TW.lproj/Localizable.strings")(Seq 45)
12/10/13 14:09:17:795 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_CN.lproj/Localizable.strings")(Seq 49)
12/10/13 14:09:17:795 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_CN.lproj/MainMenu.nib")(Seq 51)
12/10/13 14:09:17:807 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/uk_UA.lproj/InfoPlist.strings")(Seq 54)
12/10/13 14:09:17:807 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/fi.lproj/MainMenu.nib")(Seq 55)
12/10/13 14:09:17:900 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/fi.lproj/InfoPlist.strings")(Seq 59)
12/10/13 14:09:17:969 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/uk_UA.lproj/MainMenu.nib")(Seq 62)
12/10/13 14:09:18:358 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_TW.lproj/InfoPlist.strings")(Seq 80)
12/10/13 14:09:18:359 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_TW.lproj/MainMenu.nib")(Seq 81)
12/10/13 14:09:18:359 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/tr.lproj/MainMenu.nib")(Seq 83)
12/10/13 14:09:18:445 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/da.lproj/InfoPlist.strings")(Seq 87)
12/10/13 14:09:18:479 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/InfoPlist.strings")(Seq 90)
12/10/13 14:09:18:491 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/InfoPlist.strings")(Seq 93)
12/10/13 14:09:18:491 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/sv.lproj/MainMenu.nib")(Seq 95)
12/10/13 14:09:18:492 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pt.lproj/MainMenu.nib")(Seq 97)
12/10/13 14:09:18:503 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/Localizable.strings")(Seq 101)
12/10/13 14:09:18:541 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/hu.lproj/InfoPlist.strings")(Seq 106)
12/10/13 14:09:19:609 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/da.lproj/MainMenu.nib")(Seq 113)
12/10/13 14:09:24:278 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pt.lproj/InfoPlist.strings")(Seq 123)
12/10/13 14:09:24:291 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/no.lproj/InfoPlist.strings")(Seq 126)
12/10/13 14:09:24:345 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/MainMenu.nib")(Seq 134)
12/10/13 14:09:29:156 | [ERROR] | | OOBE | DE | | | | 12822 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/MainMenu.nib")(Seq 13)
12/10/13 14:09:35:718 | [WARN] | | OOBE | DE | | | | 9192 | DW050: The following payload errors were found during install:
12/10/13 14:09:37:498 | [INFO] | | OOBE | DE | | | | 9192 | - 0 fatal error(s), 32 error(s)

Why does my Creative Cloud app only list 5 apps as installed when I have installed 9 apps?

I originally installed the Creative Cloud app and all the software I needed (Illustrator, InDesign, Dreamweaver, Photoshop, Fireworks, Muse, Edge, Acrobat, InCopy, Bridge, Extension Manager, Lightroom) sometime in 2014. Now my Cloud app displays only 5 of the software as installed and the rest can be installed. I have never uninstalled any of the software.
So my question is why have some of the installed software disappeared from the Creative Cloud app?

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

AMD FireGL GPU + Creative Cloud app = Color Depth & other Issues

Hello, I am writing this post to help anyone who may have ran into the same issues I am seeing with my AMD FireGL graphics adapter when using the Adobe Creative Cloud app on a windows 7 PC.
I ran into a problem installing and setting up the Creative Cloud app on my new workstation that has an AMD FireGL graphics processor.
First off, the system is new (dell precision m4800, with an AMD FireGL V M5100 GPU), and has all the most current drivers and updates available.. that is to say, this is not a hardware issue.
The system operates just fine outside of the Creative Cloud app, but when I installed and attempted to login to Creative Cloud for access to download Illustrator, etc., the Creative Cloud app would open up and then only display a blank white page. No graphics, no data, just white.
When I got stuck at this point I called Adobe support and spoke to a rep who had seen the issue before. The rep worked around the blank white page in CC by loading the windows device manager and manually disabling the AMD FireGL GPU device to re-install and login to the Creative Cloud app.   This temporarily forced windows to use the default/dummy VGA graphics driver supplied with windows.   With windows using the dummy 256-color vga driver we were able to get the creative cloud app running and get me logged in to install my design software. HOORAY!--or so I thought....
At this point I assumed the issue was resolved, but I found that there was a new issue popping up every time I rebooted my system. Windows would load and log me in using the 32bit color depth setting, but as soon as the Adobe Creative Cloud app started up, my color mode would switch to 256 colors... D`oh!
Obviously I don't want to run at only 256 colors, and neither should you! Adobe, why does my color depth change to 256 colors every time the Creative Cloud app is loaded?
If you want to temporarily reset the color depth to 32bit, you can go to Control Panel -> Display -> Adjust Resolution -> Advanced Settings -> Monitor Tab -> & select "True Color (32bit)" from the Colors drop-down menu. Using this method will allow Adobe Creative Cloud app to continue running 24/7, however this is only a temporary fix, which will need to be applied every time the system is rebooted, or any time a user logs off then back in.. Frankly, its a bit of a PITA, so why bother?
The permanent fix is simple.. go to Start -> & do a Search for "msconfig".   Once found, run the msconfig utility and switch to the "Startup" tab, where you will be presented with a list of boot time startup items. Find the one labeled "Adobe Creative Cloud" and disable it by removing the check mark from the corresponding check box.   Then click OK. You will be warned that a restart may be required.. go ahead and re-start.   This time, when the system boots, Adobe Creative Cloud will not load, and your color depth will remain at 32bit. YAY!
If need be you can always load up Creative Cloud manually from the start menu if you need it, but it will knock your color depth back to 256 colors. Thus far i have had zero issues using adobe photoshop or illustrator without first loading the Creative Cloud app, so it isn't required. If i need updates or need to access other features within the Creative Cloud app i can, but it doesnt need to run 24/7 to use other adobe apps.
The short explanation is that Adobe is failing to fully and properly support the AMD FireGL graphics platform. The adobe rep i spoke to essentially said the same thing, but made certain to blame the graphics device and not adobe software--sure thing boss.   The truth is that the FireGL and its varients have been on the market as long or longer than the nvidia products that are supported fully by adobe.
It is clear that Adobe has made a choice not to fully support AMD Workstation graphics (FireGL) since not only is the Creative Cloud app broken and causing problems, but also no graphics acceleration features work in any of my installed adobe apps.. I basically get a message saying "please us a supported graphics processor". Seriously, how is FireGL not "Supported"?
I am not an AMD or FireGL fanboy.. Frankly I cant stand AMD graphics adapters and I genuinely prefer nVidia on my personal systems. At home, my 5 year old $100 nVidia gaming card is fully supported in all the adobe apps..
At work, however, I have no choice what hardware is provided to me and this lack of FireGL support has negatively impacted my productivity more than once. Admittedly, nvidia has much more market share than AMD in the workstation graphics realm, but that does not mean adobe should just ignore AMD completely!
Hopefully this post will shed some light on issues with Adobe Creative Cloud app and FireGL graphics cards that others may be experiencing.
Good Luck!

Minor correction... I called my GPU the FireGL, which is the old market name.. The current, proper market name is FirePro.. same line, just new branding after AMD purchased ATI.

Just updated via the creative cloud app and now lightroom won't even load.

As the title states:
I've just updated via creative cloud app, ran lightroom from the standard shortcut on m desktop and got 5.7. Exited that and tried to run from the new shortcut. No load.
Thought it might be to do with still having 5.7 installed, so uninstalled that via creative cloud app and it still wouldn't load. Noticed that the creative cloud app still showed lightroom as being installed (5.7 had disappeared on first uninstall). Selected uninstall again and this time it went from the installed section of the app to being an option to install.
Installed new version and it won't load.
Could someone please advise how to resolve this as I would like to be able to access my files and the changes I made.
Thankyou in advance,
Matt

Moderator:
Please note. The solution posted to sign out of and back into creative cloud app appears to have worked
I didn't see that before writing this post.

Adobe Creative Cloud app not displaying already installed apps and can't install new apps Mac OS 10.9

Hi,
I've been using the new Adobe Creative Cloud 2014 for a couple weeks now perfectly fine, until yesterday. I use Photoshop, Illustrator, and After Effects quite extensively. This morning, I opened the Adobe CC app and all but Adobe Acrobat Pro show installed. The other already installed apps have buttons to "install" but clicking this button shows the "Exit Code: 7 - Unable to complete Silent workflow" error in the logs. Ive tried disabling my Sophos antivirus program and restarted several times. The already installed applications themselves seem to function normally, they open and work projects. I've even tried to uninstall one of the already installed programs (Bridge) and it fails to uninstall, saying I need to restart my computer and disengage my anti-virus, which I've done. I've uninstalled and reinstalled the Adobe CC app as well, and have the same result. Help.

So I've completed the solutions listed in the help article with no changes. Here is how it has gone with each solution listed in the article. Also, it is not clear in the article whether these steps are to be done in sequence or may solve the problem individually, but since Solution 1 fails for me, doing them in sequence was impossible.
Solution 1: Mac OS: Run the uninstaller in the Applications/Utilities/Adobe Installers folder to remove the program listed as up-to-date.
This does not work because uninstalling any of these applications does not work. As I stated in the post, the uninstaller for all of my adobe applications (photoshop, bridge, indesign etc) throws the same error each time saying I need to: restart my computer (done) close all applications (done) and disable my antivirus (done, which was fully engaged when I installed the apps originally with no issue) and disable my firewall (done, I don't use one). Not sure what I'm missing on that, plus its a real bummer that I need to reinstall all of my CC apps even if the uninstaller did work because my creative cloud app won't recoginize they've been installed.
Solution 2: Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
This did nothing.
Solution 3: Download and install the latest version of Adobe Creative Cloud desktop app from Creative Cloud for desktop.
This did nothing.
Solution 4: See the steps listed in Solution 1 to remove all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal. You can find details in Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
This did not do much because I can't uninstall the software to begin with.
What am I missing?

Creative cloud app is not recognizing installed applications

Creative cloud app first lost Lightroom and has not Lost Photoshop from the installed apps list.
I have taken the steps of logging out of CC then quitting the app and renaming opm.db to old.
New file was created, logged in, but the same problem persists

Hi Anthony,
Since removing the opm.db file and signing out/ in did not work. I would suggest that you use the Adobe Clean tool to remove the software and reinstall.
Make sure your computer can still access the adobe servers. Check the hosts file.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Here is a link to the updated Creative Cloud app manager for when you need to download it again
Thanks
Scott

Could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

I could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard it needs Yosemeti, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

I don't think there is any upgrade that you can purchase for CS2. If you need to reinstall CS2 then see the following...
CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
You can also purchase CS6 software still...
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

Creative Cloud app will not launch. I had to use the cleaner tool to remove the prior copy (appeared to have two copies on computer. Re-installed, same problem. A circle for a few seconds and then nothing. Running Windows 7, 64 bit

My creative cloud app would not launch. I removed it with Windows uninstall, downloaded and re-installed. Again, it would not launch. Removed again using Adobe clean tool, appeared to have two copies on machine. re-installed, still have same problem.

uninstall all cc desktop apps.
again run the cleaner, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
install the desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

Creative Cloud app (installer) does not show all installed apps - do I get updates?

Hi,
with the installer, I've installed CC-versions of several apps (InDesign, Lightroom, PS, Premiere etc). They all work as expected, and start registered to me etc.
When I now open the Creative Cloud app, I see only "Photoshop CC" listed under "Your apps".
On the "Home" tab, I only see one activity; namely the update of "Creative Cloud" 12 minutes ago.
1) Do I get upgrades for the other installed apps regardless? (nothing over the last few weeks, at least - been like this for some time)
2) How can I get the installer in sync with installed versions, without reinstalling the individual apps? (takes time, have done it once already, sigh!)
Addl. info;
On my first install, I accidentaly got localized (Norwegian) versions of the apps (due to installer defaulting to OS language/locale, I guess). Locale also affects keyboard shortcuts, and that confused me so much (muscle memory since Photoshop 3), so I had to *reinstall*. (Searched forums, no way to change locale except first change in Creative Cloud installer, then reinstall all apps).
Anyways; I did this, got English versions (with English shortcuts, phew!), and I had the reinstalled apps in the Creative Cloud app for quite some time. At some update, they got lost.
Best regards,
Henrik

Hey Pete,
I'm not sure why Acrobat XI is not recognized. It is on my system. Maybe try uninstalling and reinstalling it.
You can uninstall through the OS
Control Panel > Programs & Features
and then reinstall it through the Creative Cloud app or https://creative.adobe.com/products

Accidentally deleted an app from my computer, but it shows as installed in creative cloud app so i can not reinstall it. Help!

Just downloaded the free trial of after effects on my macbook pro, accidentally deleted after effects from my applications. went back to my CC desktop app to re download it, but it won't let me because it says its already installed. Help! How do I get it back?

CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

CCP installed softwares not detected by Creative Cloud app

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